Flight delays or cancellations caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261 regulation. This regulation outlines the rules for compensation and assistance for travelers during airline strikes. In this article, we will look at your rights as a passenger and the process of claiming compensation from the airline. When Are You Entitled to Bamboo Airways Strike Compensation? European Union Regulation 261/2004 protects passengers affected by airline strikes. This regulation obliges the airline to pay compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, consequently, the airline is responsible for them. It is important to understand that the situation with compensation is complex. Certain strikes may qualify for the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground staff, etc. When faced with disruptions due to these ground staff, the chances of receiving compensation may be significantly reduced. It is essential to determine exactly which crew is involved in the strike. This directly influences your eligibility for compensation. Flight Cancellation Compensation In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you during the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros. It is important to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the table: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km Flight Delay Compensation According to the EU261 regulation, if your flight is delayed and you reach your final destination more than 3 hours later than planned, you are eligible for compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you reach your final destination, not on how late the plane departed. The amount of compensation depends on the distance of the flight and the duration of the delay: Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance€0€250€250All flights up to 1500 km€0€400€400All flights between 1500 km and 3500 km€0€400€400All intra-EU flights over 3500 km€0€300€600All non-EU flights over 3500 km Requirements for Bamboo Airways Strike Compensation When an airline strike occurs, passengers may be eligible for compensation, but specific requirements must be met. It’s crucial to understand these criteria to properly navigate the compensation process: Your flight must be covered by the EU261/2004 regulation. This covers all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline. A flight delay or cancellation has significantly disrupted your travel plans. This means your flight has been delayed by three hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure. You must have a confirmed reservation and be ready to travel. This includes having a valid booking and all necessary travel documents ready (passport, visas). You need to arrive at the airport on time. Check-in within the specified time by the airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation. If you believe you meet these requirements following a Bamboo Airways strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Being aware of your rights and responsibilities is the first step to potentially receiving compensation for an airline strike. How to Claim Bamboo Airways Strike Compensation Dealing with cancelled or delayed flights due to strikes is always frustrating. Such situations can ruin not just your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, follow these steps: Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced. Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will make every effort to get you your compensation. You are only charged if we win your case. By following these steps, you will obtain the compensation you are entitled to under EU law. Other Rights in Case of a Flight Strike In addition to compensation, passengers should know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Remember that the services we are describing below are included in the airline company’s duty to care for each passenger. Right to Care When the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to reduce discomfort. Some of the basic services include free beverages and meals. Moreover, the affected passengers have a right to make two phone calls and send faxes, or emails for free. Rebooking or Refunds If your flight is cancelled or delayed by more than five hours, you have the right to a full refund or an alternative flight to your final destination. These solutions have some flexibility, which is great because you can choose what works best for you.