Compensation and Reimbursement for Avianca Strike

Yurii Moskalenko
04.09.2024
Updated 05.05.2025

Flight delays or cancellations due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261/2004 regulation. This regulation establishes the rules for compensation and assistance to passengers during airline strikes. In this article, we will look at passenger rights and how to claim compensation from the airline.

When Are You Entitled to Avianca Strike Compensation?

EU Regulation 261/2004 protects passengers affected by airline strikes. This law obliges the airline to issue compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, consequently, the airline is responsible for them.

It is essential to understand that the situation with compensation is complex. Some strikes may qualify for the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground personnel, etc. When faced with disruptions due to these ground crew members, the chances of receiving compensation may be significantly reduced. It is essential to identify exactly which personnel is involved in the strike. This directly influences your right to compensation.

Flight Cancellation Compensation

In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you within the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.

It is crucial to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the following table:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Under the EU261/2004 regulation, if your flight is delayed and you reach your final destination more than 3 hours later than planned, you are entitled to compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed.

The amount of compensation depends on the distance of the flight and the duration of the delay:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Requirements for Avianca Strike Compensation

When an airline strike occurs, passengers may be entitled to compensation, but certain requirements must be met. It is important to understand these requirements to properly navigate the compensation process:

  • Your flight must be covered by the EU261 regulation. This covers all flights leaving from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when handled by an EU-based airline.
  • A flight cancellation or delay has significantly disrupted your travel plans. This means your flight was delayed by three hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
  • You are required to have a valid reservation and be ready to travel. This includes having a valid booking and all essential travel documents ready (passport, visas).
  • You need to arrive at the airport on time. Complete check-in within the specified time by the airline. If no time is given, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.

If you believe you meet these conditions following a Avianca strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Being aware of your rights and responsibilities is the first step to potentially obtaining compensation for an airline strike.

How to Claim Avianca Strike Compensation

Dealing with flight delays or cancellations due to strikes is always frustrating. Such situations can not only ruin your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, take the following actions:

  1. Complete this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
  2. Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will make every effort to secure your compensation. You only incur a fee if we win your case.

By following these steps, get the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Note that the services we are describing below are included in the airline company’s duty to care for every passenger.

Right to Care

If the flight delay is two hours or more, the airline is required to provide affected passengers with certain services to alleviate discomfort. Some of the basic services include free beverages and meals. Additionally, the affected passengers have a right to make two calls and send faxes, or emails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by more than five hours, you are entitled to a full refund or an alternative flight to your final destination. These solutions have some flexibility, which is great because you can choose what works best for you.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

29.05.202514:45

SA AVIANCA

6503

Frankfurt (FRA)

Bogota (BOG)

delayed

Claim Refund

28.05.202515:50

SA AVIANCA

4679

Sao Paulo (GRU)

Ilheus (IOS)

delayed

Claim Refund

28.05.202511:10

SA AVIANCA

2998

Bogota (BOG)

Pitalito (PTX)

delayed

Claim Refund

28.05.202511:10

SA AVIANCA

1688

Quito (UIO)

Galapagos Island (GPS)

delayed

Claim Refund

28.05.202507:40

SA AVIANCA

6253

Dubai (DXB)

Madrid (MAD)

delayed

Claim Refund

27.05.202519:07

SA AVIANCA

2148

Los Angeles (LAX)

Seattle (SEA)

delayed

Claim Refund

27.05.202518:05

SA AVIANCA

2352

San Francisco (SFO)

Burbank (BUR)

delayed

Claim Refund

27.05.202514:55

SA AVIANCA

2922

Bogota (BOG)

Manizales (MZL)

delayed

Claim Refund

27.05.202509:20

SA AVIANCA

6191

Santiago De Compostela (SCQ)

Madrid (MAD)

delayed

Claim Refund

27.05.202507:40

SA AVIANCA

6253

Dubai (DXB)

Madrid (MAD)

delayed

Claim Refund

27.05.202503:25

SA AVIANCA

6255

Dubai (DXB)

Barcelona (BCN)

delayed

Claim Refund

26.05.202521:40

SA AVIANCA

97

Bogota (BOG)

Santiago (SCL)

delayed

Claim Refund

26.05.202521:40

SA AVIANCA

4671

Sao Paulo (GRU)

Brasilia (BSB)

delayed

Claim Refund

26.05.202520:45

SA AVIANCA

4609

Brasilia (BSB)

Sao Paulo (GIG)

delayed

Claim Refund

26.05.202516:12

SA AVIANCA

2036

San Francisco (SFO)

Seattle (SEA)

delayed

Claim Refund

26.05.202515:30

SA AVIANCA

241

Bogota (BOG)

Santiago (SCL)

delayed

Claim Refund

26.05.202511:45

SA AVIANCA

209

Santo Domingo (SDQ)

Bogota (BOG)

delayed

Claim Refund

26.05.202510:35

SA AVIANCA

2268

Los Angeles (LAX)

Seattle (SEA)

delayed

Claim Refund

26.05.202507:10

SA AVIANCA

208

Bogota (BOG)

Santo Domingo (SDQ)

delayed

Claim Refund

25.05.202521:55

SA AVIANCA

4671

Sao Paulo (GRU)

Brasilia (BSB)

delayed

Claim Refund

25.05.202519:50

SA AVIANCA

6122

Madrid (MAD)

Santiago De Compostela (SCQ)

delayed

Claim Refund

25.05.202517:40

SA AVIANCA

2927

Quibdo (UIB)

Bogota (BOG)

delayed

Claim Refund

25.05.202517:10

SA AVIANCA

6509

Frankfurt (FRA)

Madrid (MAD)

delayed

Claim Refund

25.05.202516:00

SA AVIANCA

2926

Bogota (BOG)

Quibdo (UIB)

delayed

Claim Refund

25.05.202515:40

SA AVIANCA

2910

Cali (CLO)

Pasto (PSO)

delayed

Claim Refund

25.05.202515:40

SA AVIANCA

2922

Bogota (BOG)

Manizales (MZL)

delayed

Claim Refund

25.05.202513:35

SA AVIANCA

250

Bogota (BOG)

Santo Domingo (SDQ)

delayed

Claim Refund

25.05.202513:05

SA AVIANCA

4378

Sao Paulo (SDU)

Sao Paulo (GRU)

delayed

Claim Refund

25.05.202510:00

SA AVIANCA

2998

Bogota (BOG)

Pitalito (PTX)

delayed

Claim Refund

24.05.202520:20

SA AVIANCA

6158

Madrid (MAD)

Pamplona (PNA)

delayed

Claim Refund

24.05.202515:40

SA AVIANCA

6254

Barcelona (BCN)

Dubai (DXB)

delayed

Claim Refund

24.05.202515:30

SA AVIANCA

2922

Bogota (BOG)

Manizales (MZL)

delayed

Claim Refund

24.05.202513:35

SA AVIANCA

250

Bogota (BOG)

Santo Domingo (SDQ)

delayed

Claim Refund

24.05.202511:00

SA AVIANCA

2998

Bogota (BOG)

Pitalito (PTX)

delayed

Claim Refund

24.05.202507:40

SA AVIANCA

6253

Dubai (DXB)

Madrid (MAD)

delayed

Claim Refund

23.05.202519:59

SA AVIANCA

2332

(ORD)

Seattle (SEA)

delayed

Claim Refund

23.05.202519:50

SA AVIANCA

6250

London (LHR)

Dubai (DXB)

delayed

Claim Refund

23.05.202515:54

SA AVIANCA

4807

Bogota (BOG)

Popayan (PPN)

delayed

Claim Refund

23.05.202513:40

SA AVIANCA

6179

San Sebastian (EAS)

Madrid (MAD)

delayed

Claim Refund

23.05.202507:40

SA AVIANCA

6253

Dubai (DXB)

Madrid (MAD)

delayed

Claim Refund

23.05.202507:00

SA AVIANCA

4404

Tampa (TPA)

Fort Lauderdale (FLL)

cancelled

Claim Refund

23.05.202501:15

SA AVIANCA

4504

San Francisco (SFO)

Taipei (TPE)

delayed

Claim Refund

23.05.202500:50

SA AVIANCA

4510

San Francisco (SFO)

Taipei (TPE)

delayed

Claim Refund

22.05.202521:40

SA AVIANCA

4671

Sao Paulo (GRU)

Brasilia (BSB)

delayed

Claim Refund

22.05.202520:45

SA AVIANCA

4687

Brasilia (BSB)

Sao Paulo (GRU)

delayed

Claim Refund

22.05.202519:59

SA AVIANCA

2332

(ORD)

Seattle (SEA)

delayed

Claim Refund

22.05.202517:40

SA AVIANCA

6123

Oviedo (OVD)

Madrid (MAD)

cancelled

Claim Refund

22.05.202515:50

SA AVIANCA

4679

Sao Paulo (GRU)

Ilheus (IOS)

delayed

Claim Refund

22.05.202512:10

SA AVIANCA

2998

Bogota (BOG)

Pitalito (PTX)

delayed

Claim Refund

22.05.202511:45

SA AVIANCA

143

Caracas (CCS)

Bogota (BOG)

cancelled

Claim Refund

22.05.202511:25

SA AVIANCA

4606

Brasilia (BSB)

Sao Paulo (GRU)

delayed

Claim Refund

22.05.202511:15

SA AVIANCA

4630

Sao Paulo (GIG)

Brasilia (BSB)

delayed

Claim Refund

22.05.202510:45

SA AVIANCA

4428

Tampa (TPA)

Fort Lauderdale (FLL)

cancelled

Claim Refund

22.05.202510:35

SA AVIANCA

2268

Los Angeles (LAX)

Seattle (SEA)

delayed

Claim Refund

22.05.202510:20

SA AVIANCA

8590

Bogota (BOG)

Riohacha (RCH)

delayed

Claim Refund

22.05.202509:45

SA AVIANCA

8372

Quito (UIO)

Bogota (BOG)

delayed

Claim Refund

22.05.202509:38

SA AVIANCA

8460

Bogota (BOG)

Quibdo (UIB)

delayed

Claim Refund

22.05.202508:53

SA AVIANCA

9303

Medellin (MDE)

Bogota (BOG)

delayed

Claim Refund

22.05.202507:46

SA AVIANCA

4872

El Yopal (EYP)

Bogota (BOG)

delayed

Claim Refund

22.05.202507:30

SA AVIANCA

639

San Salvador (SAL)

San Jose (SJO)

delayed

Claim Refund

22.05.202507:30

SA AVIANCA

6034

Madrid (MAD)

San Sebastian (EAS)

delayed

Claim Refund

22.05.202507:30

SA AVIANCA

323

San Salvador (SAL)

Panama City (PTY)

delayed

Claim Refund

22.05.202507:26

SA AVIANCA

9538

Bogota (BOG)

Barranquilla (BAQ)

delayed

Claim Refund

22.05.202507:25

SA AVIANCA

260

Sao Paulo (GIG)

Bogota (BOG)

delayed

Claim Refund

22.05.202507:14

SA AVIANCA

9396

Bogota (BOG)

Monteria (MTR)

delayed

Claim Refund

22.05.202507:10

SA AVIANCA

142

Bogota (BOG)

Caracas (CCS)

cancelled

Claim Refund

22.05.202506:55

SA AVIANCA

110

Montevideo (MVD)

Bogota (BOG)

delayed

Claim Refund

22.05.202506:51

SA AVIANCA

2993

El Yopal (EYP)

Bogota (BOG)

delayed

Claim Refund

22.05.202506:12

SA AVIANCA

9358

Bogota (BOG)

Medellin (MDE)

delayed

Claim Refund

22.05.202505:25

SA AVIANCA

2992

Bogota (BOG)

El Yopal (EYP)

delayed

Claim Refund

22.05.202505:10

SA AVIANCA

8409

Bogota (BOG)

Cali (CLO)

delayed

Claim Refund

22.05.202500:00

SA AVIANCA

8475

Medellin (MDE)

Bogota (BOG)

delayed

Claim Refund

21.05.202523:59

SA AVIANCA

2329

Seattle (SEA)

(ORD)

delayed

Claim Refund

21.05.202523:25

SA AVIANCA

120

Bogota (BOG)

London (LHR)

delayed

Claim Refund

21.05.202522:24

SA AVIANCA

5233

Cucuta (CUC)

Bogota (BOG)

delayed

Claim Refund

21.05.202522:20

SA AVIANCA

8449

Bogota (BOG)

Medellin (MDE)

delayed

Claim Refund

21.05.202522:09

SA AVIANCA

8497

Monteria (MTR)

Bogota (BOG)

delayed

Claim Refund

21.05.202522:05

SA AVIANCA

261

Bogota (BOG)

Sao Paulo (GIG)

delayed

Claim Refund

21.05.202521:44

SA AVIANCA

9221

Bogota (BOG)

Cali (CLO)

delayed

Claim Refund

21.05.202521:41

SA AVIANCA

4801

Bucaramanga (BGA)

Bogota (BOG)

cancelled

Claim Refund

21.05.202521:40

SA AVIANCA

97

Bogota (BOG)

Santiago (SCL)

delayed

Claim Refund

21.05.202521:35

SA AVIANCA

8507

Santa Marta (SMR)

Bogota (BOG)

delayed

Claim Refund

21.05.202521:25

SA AVIANCA

2103

San Francisco (SFO)

Los Angeles (SBP)

delayed

Claim Refund

21.05.202521:07

SA AVIANCA

8581

Valledupar (VUP)

Bogota (BOG)

delayed

Claim Refund

21.05.202520:55

SA AVIANCA

9447

Cucuta (CUC)

Bogota (BOG)

delayed

Claim Refund

21.05.202520:51

SA AVIANCA

8501

San Andres Island (ADZ)

Bogota (BOG)

delayed

Claim Refund

21.05.202520:40

SA AVIANCA

2981

Neiva (NVA)

Bogota (BOG)

delayed

Claim Refund

21.05.202520:35

SA AVIANCA

4634

Brasilia (BSB)

Manaus (MAO)

delayed

Claim Refund

21.05.202520:25

SA AVIANCA

48

Lima (LIM)

Bogota (BOG)

delayed

Claim Refund

21.05.202520:20

SA AVIANCA

2314

(ORD)

Des Moines (DSM)

delayed

Claim Refund

21.05.202520:04

SA AVIANCA

4800

Bogota (BOG)

Bucaramanga (BGA)

cancelled

Claim Refund

21.05.202520:03

SA AVIANCA

9537

Barranquilla (BAQ)

Bogota (BOG)

delayed

Claim Refund

21.05.202519:59

SA AVIANCA

2332

(ORD)

Seattle (SEA)

delayed

Claim Refund

21.05.202519:55

SA AVIANCA

2044

Buffalo (BUF)

New York (IAD)

delayed

Claim Refund

21.05.202519:50

SA AVIANCA

9777

Santa Marta (SMR)

Bogota (BOG)

cancelled

Claim Refund

21.05.202519:43

SA AVIANCA

9421

Cucuta (CUC)

Bogota (BOG)

delayed

Claim Refund

21.05.202519:25

SA AVIANCA

2945

Florencia (FLA)

Bogota (BOG)

delayed

Claim Refund

21.05.202519:24

SA AVIANCA

9212

Cali (CLO)

Bogota (BOG)

delayed

Claim Refund

21.05.202519:11

SA AVIANCA

8529

Barranquilla (BAQ)

Bogota (BOG)

cancelled

Claim Refund

21.05.202519:04

SA AVIANCA

9803

San Andres Island (ADZ)

Bogota (BOG)

cancelled

Claim Refund
Yurii Moskalenko
2296 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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