Refunds and Compensation for All Nippon Airways Strike

Yurii Moskalenko
30.08.2024
Updated 05.05.2025

Flight delays or cancellations due to airline strikes can be annoying, but there is good news for travelers. There is a law called EU 261 that protects you. It stipulates that airlines have to issue compensation if your flight is delayed or cancelled because of a strike. In this article, we will clarify what EU261 is and how it can help you.

Passenger Rights Under EU 261/2004

Now let’s explore the specifics of EU Regulation 261. In the following sections, you will discover your eligibility for compensation and what advantages you can expect in the event of a flight disruption.

Right to Compensation

The European Union regulation stipulates that if you are protected by EU 261, you are entitled to seek compensation if a wildcat or planned strike by airline workers affects your flight. Notably, such situations do not qualify as “extraordinary circumstances” meaning circumstances the airline cannot control.

Flight Cancellation Compensation

Under EU Regulation 261, you may be eligible for compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within 14 days before your planned departure date.

However, as it often happens, there are exceptions you should be aware of. In particular, the airline is entitled to refuse compensation if they decide to offer you an alternative flight. However, this flight must also meet specific requirements:

  • If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
  • If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
  • If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;

If you agreed to the alternative flight proposed by the airline but reached your final destination later than you were supposed to, you are still eligible to claim compensation.

The key factors that affect the amount of compensation are the flight distance and the delay time. See the table below for compensation amounts:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Delays due to airline strikes of any duration can be frustrating and may seriously affect your itinerary. You may be eligible for compensation if the flight delay resulting from an airline strike lasts at least three hours.

Concerning the potential compensation amount that passengers could be entitled to, there are two important things to consider: the duration of the delay and the flight distance. Check the table below for compensation amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Ticket Refund or Alternative Transportation

In the rare situations when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger is entitled to more significant rights. You have two options to select from:

  • You can refuse the delayed or cancelled flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
  • You can agree to use an alternative flight that the airline arranges for you.

As you can see, you have the right to select the option that meets your needs.

Right to Care

Besides compensation for a disrupted flight due to an airline strike, passengers are also entitled to the right to care. So, the airline must provide passengers with food, drinks, and the opportunity to make two phone calls, fax messages, and emails. When your flight is rescheduled for the next day, the airline is required to provide you with a hotel, as well as transportation to and from the hotel.

Upgrading and Downgrading

Occasionally it happens the airline may either upgrade or downgrade your flight’s class when offering an alternative flight. In such cases, you need to know about specific rules and your rights:

In case of upgrading: if your class has been upgraded, you aren’t required to pay extra for this advantage.

In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Again, the compensation in this case is determined by the distance of the flight:

  • 30% of the cost of the flights that are 1,500 km or less;
  • 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
  • 75% of the cost of the flight is 3,500 km and more.

These regulations cover all flights within the EU; besides, these rules apply to flights that are either departing from or arriving in the European Union on airlines based in the EU.

When Are You Not Entitled to Compensation?

Unfortunately, you should know that in cases when the airline cannot control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute can significantly affect aviation (it can be a national labor or air traffic strike); however, such situations are not under the airline’s control, and it’s not its fault that this situation happens. Therefore, the airline is not required to pay compensation for disrupted flights.

Even though many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this does not automatically mean that the airline will not provide compensation.

In line with the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to prevent a strike. If the airline cannot prove it, it is obliged to provide passengers compensation for flight disruptions.

Which Flights are Covered by EU 261/2004?

EU 261 applies to all flights departing from airports in the EU. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, All Nippon Airways isn’t a European airline. Therefore, they don’t have to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Get All Nippon Airways Strike Compensation

Dealing with cancelled or delayed flights due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, take the following actions:

  1. Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will make every effort to secure your compensation. You only incur a fee if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

30.05.202512:55

ANA

3813

Tokyo (HND)

Ube (UBJ)

delayed

Claim Refund

30.05.202512:40

ANA

5825

Tokyo (HND)

Taipei (TSA)

delayed

Claim Refund

30.05.202512:25

ANA

1071

Tokyo (HND)

Shonai (SYO)

delayed

Claim Refund

30.05.202512:20

ANA

589

Tokyo (HND)

Matsuyama (MYJ)

delayed

Claim Refund

30.05.202512:20

ANA

1893

Tokyo (HND)

Hachijo Jima (HAC)

delayed

Claim Refund

30.05.202512:15

ANA

2415

Tokyo (HND)

Kumamoto (KMJ)

delayed

Claim Refund

30.05.202512:00

ANA

2457

Tokyo (HND)

Miyazaki (KMI)

delayed

Claim Refund

30.05.202511:55

ANA

655

Tokyo (HND)

Okayama (OKJ)

delayed

Claim Refund

30.05.202511:50

ANA

554

Hakodate (HKD)

Tokyo (HND)

delayed

Claim Refund

30.05.202511:50

ANA

6891

Tokyo (HND)

New Delhi (DEL)

delayed

Claim Refund

30.05.202511:45

ANA

4765

Tokyo (HND)

Obihiro (OBO)

delayed

Claim Refund

30.05.202511:40

ANA

623

Tokyo (HND)

Kagoshima (KOJ)

delayed

Claim Refund

30.05.202511:40

ANA

251

Tokyo (HND)

Fukuoka (FUK)

delayed

Claim Refund

30.05.202511:35

ANA

91

Tokyo (HND)

Ishigaki (ISG)

delayed

Claim Refund

30.05.202511:30

ANA

741

Tokyo (HND)

Kushiro (KUH)

delayed

Claim Refund

30.05.202511:25

ANA

535

Tokyo (HND)

Takamatsu (TAK)

delayed

Claim Refund

30.05.202511:25

ANA

471

Tokyo (HND)

Okinawa (OKA)

delayed

Claim Refund

30.05.202511:20

ANA

563

Tokyo (HND)

Kochi (KCZ)

delayed

Claim Refund

30.05.202511:20

ANA

590

Matsuyama (MYJ)

Tokyo (HND)

delayed

Claim Refund

30.05.202511:15

ANA

3877

Tokyo (HND)

Kita Kyushu (KKJ)

delayed

Claim Refund

30.05.202511:15

ANA

248

Fukuoka (FUK)

Tokyo (HND)

delayed

Claim Refund

30.05.202511:15

ANA

296

Tottori (TTJ)

Tokyo (HND)

delayed

Claim Refund

30.05.202511:15

ANA

4721

Tokyo (HND)

Tokyo (CTS)

delayed

Claim Refund

30.05.202511:10

ANA

386

Yonago (YGJ)

Tokyo (HND)

delayed

Claim Refund

30.05.202510:55

ANA

282

Tokushima (TKS)

Tokyo (HND)

delayed

Claim Refund

30.05.202510:45

ANA

375

Tokyo (HND)

Monbetsu (MBE)

delayed

Claim Refund

30.05.202510:40

ANA

395

Tokyo (HND)

Shonai (SYO)

delayed

Claim Refund

30.05.202510:40

ANA

644

Kumamoto (KMJ)

Tokyo (HND)

delayed

Claim Refund

30.05.202510:40

ANA

2413

Tokyo (HND)

Kumamoto (KMJ)

delayed

Claim Refund

30.05.202510:35

ANA

5599

Tokyo (HND)

Bangkok (BKK)

delayed

Claim Refund

30.05.202510:30

ANA

677

Tokyo (HND)

Hiroshima (HIJ)

delayed

Claim Refund

30.05.202510:20

ANA

246

Fukuoka (FUK)

Tokyo (HND)

delayed

Claim Refund

30.05.202510:15

ANA

653

Tokyo (HND)

Okayama (OKJ)

delayed

Claim Refund

30.05.202510:15

ANA

4719

Tokyo (HND)

Tokyo (CTS)

delayed

Claim Refund

30.05.202510:15

ANA

2422

Okinawa (OKA)

Tokyo (HND)

cancelled

Claim Refund

30.05.202510:05

ANA

994

Okinawa (OKA)

Tokyo (HND)

delayed

Claim Refund

30.05.202509:50

ANA

643

Tokyo (HND)

Kumamoto (KMJ)

delayed

Claim Refund

30.05.202509:45

ANA

247

Tokyo (HND)

Fukuoka (FUK)

delayed

Claim Refund

30.05.202509:45

ANA

553

Tokyo (HND)

Hakodate (HKD)

delayed

Claim Refund

30.05.202509:40

ANA

851

Tokyo (HND)

Taipei (TSA)

delayed

Claim Refund

30.05.202509:40

ANA

584

Matsuyama (MYJ)

Tokyo (HND)

delayed

Claim Refund

30.05.202509:40

ANA

533

Tokyo (HND)

Takamatsu (TAK)

delayed

Claim Refund

30.05.202509:35

ANA

2433

Tokyo (HND)

Nagasaki (NGS)

delayed

Claim Refund

30.05.202509:30

ANA

5851

Tokyo (HND)

Munich (MUC)

delayed

Claim Refund

30.05.202509:25

ANA

675

Tokyo (HND)

Hiroshima (HIJ)

delayed

Claim Refund

30.05.202509:25

ANA

4782

Asahikawa (AKJ)

Tokyo (HND)

delayed

Claim Refund

30.05.202509:20

ANA

3843

Tokyo (HND)

Fukuoka (FUK)

delayed

Claim Refund

30.05.202509:20

ANA

674

Hiroshima (HIJ)

Tokyo (HND)

delayed

Claim Refund

30.05.202509:20

ANA

293

Tokyo (HND)

Tottori (TTJ)

delayed

Claim Refund

30.05.202509:15

ANA

6259

Tokyo (HND)

Singapore (SIN)

delayed

Claim Refund

30.05.202509:10

ANA

3842

Fukuoka (FUK)

Tokyo (HND)

delayed

Claim Refund

30.05.202509:10

ANA

3875

Tokyo (HND)

Kita Kyushu (KKJ)

delayed

Claim Refund

30.05.202509:10

ANA

633

Tokyo (HND)

Iwakuni (IWK)

delayed

Claim Refund

30.05.202509:05

ANA

585

Tokyo (HND)

Matsuyama (MYJ)

delayed

Claim Refund

30.05.202509:00

ANA

245

Tokyo (HND)

Fukuoka (FUK)

delayed

Claim Refund

30.05.202509:00

ANA

6983

Tokyo (HND)

Seoul (GMP)

delayed

Claim Refund

30.05.202509:00

ANA

4762

Obihiro (OBO)

Tokyo (HND)

delayed

Claim Refund

30.05.202509:00

ANA

747

Tokyo (HND)

Wajima (NTQ)

delayed

Claim Refund

30.05.202508:55

ANA

719

Tokyo (HND)

Odate Noshiro (ONJ)

delayed

Claim Refund

30.05.202508:55

ANA

751

Tokyo (HND)

Komatsu (KMQ)

delayed

Claim Refund

30.05.202508:55

ANA

961

Tokyo (HND)

Beijing (PEK)

delayed

Claim Refund

30.05.202508:40

ANA

725

Tokyo (HND)

Iwami (IWJ)

delayed

Claim Refund

30.05.202508:30

ANA

467

Tokyo (HND)

Okinawa (OKA)

delayed

Claim Refund

30.05.202508:30

ANA

89

Tokyo (HND)

Ishigaki (ISG)

delayed

Claim Refund

30.05.202508:25

ANA

661

Tokyo (HND)

Nagasaki (NGS)

delayed

Claim Refund

30.05.202508:10

ANA

673

Tokyo (HND)

Hiroshima (HIJ)

delayed

Claim Refund

30.05.202508:00

ANA

4712

Tokyo (CTS)

Tokyo (HND)

delayed

Claim Refund

30.05.202507:50

ANA

2471

Tokyo (HND)

Kagoshima (KOJ)

delayed

Claim Refund

30.05.202507:50

ANA

1079

Tokyo (HND)

Miyako Jima (MMY)

delayed

Claim Refund

30.05.202507:45

ANA

651

Tokyo (HND)

Okayama (OKJ)

delayed

Claim Refund

30.05.202507:40

ANA

3873

Tokyo (HND)

Kita Kyushu (KKJ)

delayed

Claim Refund

30.05.202507:30

ANA

50

Tokyo (CTS)

Tokyo (HND)

delayed

Claim Refund

30.05.202507:30

ANA

463

Tokyo (HND)

Okinawa (OKA)

delayed

Claim Refund

30.05.202507:25

ANA

583

Tokyo (HND)

Matsuyama (MYJ)

delayed

Claim Refund

30.05.202507:20

ANA

86

Nagoya (NGO)

Tokyo (HND)

delayed

Claim Refund

30.05.202507:15

ANA

2411

Tokyo (HND)

Kumamoto (KMJ)

delayed

Claim Refund

30.05.202506:55

ANA

531

Tokyo (HND)

Takamatsu (TAK)

delayed

Claim Refund

30.05.202506:45

ANA

2421

Tokyo (HND)

Okinawa (OKA)

cancelled

Claim Refund

30.05.202506:40

ANA

411

Tokyo (HND)

Tokyo (UKB)

delayed

Claim Refund

30.05.202506:40

ANA

619

Tokyo (HND)

Kagoshima (KOJ)

delayed

Claim Refund

30.05.202506:25

ANA

461

Tokyo (HND)

Okinawa (OKA)

delayed

Claim Refund

30.05.202506:25

ANA

2491

Tokyo (HND)

Oita (OIT)

delayed

Claim Refund

30.05.202506:20

ANA

987

Tokyo (HND)

Tokyo (CTS)

delayed

Claim Refund

30.05.202505:33

ANA

9419

Tokyo (HND)

Jinan (TNA)

delayed

Claim Refund

29.05.202521:30

ANA

4743

Tokyo (HND)

Tokyo (CTS)

delayed

Claim Refund

29.05.202520:50

ANA

6133

Frankfurt (FRA)

Toulouse (TLS)

delayed

Claim Refund

29.05.202520:20

ANA

6056

Frankfurt (FRA)

Riga (RIX)

delayed

Claim Refund

29.05.202520:10

ANA

618

Miyazaki (KMI)

Tokyo (HND)

delayed

Claim Refund

29.05.202520:05

ANA

389

Tokyo (HND)

Yonago (YGJ)

delayed

Claim Refund

29.05.202519:50

ANA

2498

Oita (OIT)

Tokyo (HND)

delayed

Claim Refund

29.05.202519:50

ANA

6984

Seoul (GMP)

Tokyo (HND)

delayed

Claim Refund

29.05.202519:50

ANA

6701

Frankfurt (FRA)

Warsaw (WAW)

delayed

Claim Refund

29.05.202519:45

ANA

598

Matsuyama (MYJ)

Tokyo (HND)

delayed

Claim Refund

29.05.202519:40

ANA

321

Tokyo (HND)

Toyama (TOY)

delayed

Claim Refund

29.05.202519:40

ANA

685

Tokyo (HND)

Hiroshima (HIJ)

delayed

Claim Refund

29.05.202519:30

ANA

78

Tokyo (CTS)

Tokyo (HND)

delayed

Claim Refund

29.05.202519:30

ANA

4788

Asahikawa (AKJ)

Tokyo (HND)

delayed

Claim Refund

29.05.202519:25

ANA

669

Tokyo (HND)

Nagasaki (NGS)

delayed

Claim Refund

29.05.202519:20

ANA

6956

Seoul (ICN)

Tokyo (KIX)

delayed

Claim Refund

29.05.202519:20

ANA

299

Tokyo (HND)

Tottori (TTJ)

delayed

Claim Refund
Yurii Moskalenko
2296 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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