Refunds and Compensation for All Nippon Airways Strike

Yurii Moskalenko
30.08.2024
Updated 05.05.2025

Flight delays or cancellations due to airline strikes can be annoying, but there is good news for travelers. There is a law called EU 261 that protects you. It stipulates that airlines have to issue compensation if your flight is delayed or cancelled because of a strike. In this article, we will clarify what EU261 is and how it can help you.

Passenger Rights Under EU 261/2004

Now let’s explore the specifics of EU Regulation 261. In the following sections, you will discover your eligibility for compensation and what advantages you can expect in the event of a flight disruption.

Right to Compensation

The European Union regulation stipulates that if you are protected by EU 261, you are entitled to seek compensation if a wildcat or planned strike by airline workers affects your flight. Notably, such situations do not qualify as “extraordinary circumstances” meaning circumstances the airline cannot control.

Flight Cancellation Compensation

Under EU Regulation 261, you may be eligible for compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within 14 days before your planned departure date.

However, as it often happens, there are exceptions you should be aware of. In particular, the airline is entitled to refuse compensation if they decide to offer you an alternative flight. However, this flight must also meet specific requirements:

  • If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
  • If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
  • If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;

If you agreed to the alternative flight proposed by the airline but reached your final destination later than you were supposed to, you are still eligible to claim compensation.

The key factors that affect the amount of compensation are the flight distance and the delay time. See the table below for compensation amounts:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Delays due to airline strikes of any duration can be frustrating and may seriously affect your itinerary. You may be eligible for compensation if the flight delay resulting from an airline strike lasts at least three hours.

Concerning the potential compensation amount that passengers could be entitled to, there are two important things to consider: the duration of the delay and the flight distance. Check the table below for compensation amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Ticket Refund or Alternative Transportation

In the rare situations when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger is entitled to more significant rights. You have two options to select from:

  • You can refuse the delayed or cancelled flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
  • You can agree to use an alternative flight that the airline arranges for you.

As you can see, you have the right to select the option that meets your needs.

Right to Care

Besides compensation for a disrupted flight due to an airline strike, passengers are also entitled to the right to care. So, the airline must provide passengers with food, drinks, and the opportunity to make two phone calls, fax messages, and emails. When your flight is rescheduled for the next day, the airline is required to provide you with a hotel, as well as transportation to and from the hotel.

Upgrading and Downgrading

Occasionally it happens the airline may either upgrade or downgrade your flight’s class when offering an alternative flight. In such cases, you need to know about specific rules and your rights:

In case of upgrading: if your class has been upgraded, you aren’t required to pay extra for this advantage.

In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Again, the compensation in this case is determined by the distance of the flight:

  • 30% of the cost of the flights that are 1,500 km or less;
  • 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
  • 75% of the cost of the flight is 3,500 km and more.

These regulations cover all flights within the EU; besides, these rules apply to flights that are either departing from or arriving in the European Union on airlines based in the EU.

When Are You Not Entitled to Compensation?

Unfortunately, you should know that in cases when the airline cannot control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute can significantly affect aviation (it can be a national labor or air traffic strike); however, such situations are not under the airline’s control, and it’s not its fault that this situation happens. Therefore, the airline is not required to pay compensation for disrupted flights.

Even though many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this does not automatically mean that the airline will not provide compensation.

In line with the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to prevent a strike. If the airline cannot prove it, it is obliged to provide passengers compensation for flight disruptions.

Which Flights are Covered by EU 261/2004?

EU 261 applies to all flights departing from airports in the EU. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, All Nippon Airways isn’t a European airline. Therefore, they don’t have to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Get All Nippon Airways Strike Compensation

Dealing with cancelled or delayed flights due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, take the following actions:

  1. Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will make every effort to secure your compensation. You only incur a fee if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

10.05.202500:40

ANA

843

Tokyo (HND)

Singapore (SIN)

delayed

Refunds

09.05.202522:55

ANA

217

Tokyo (HND)

Munich (MUC)

delayed

Refunds

09.05.202522:55

ANA

6251

Tokyo (HND)

Singapore (SIN)

delayed

Refunds

09.05.202521:30

ANA

3893

Tokyo (HND)

Kita Kyushu (KKJ)

delayed

Refunds

09.05.202521:20

ANA

84

Tokyo (CTS)

Tokyo (HND)

delayed

Refunds

09.05.202521:10

ANA

2438

Nagasaki (NGS)

Tokyo (HND)

delayed

Refunds

09.05.202521:10

ANA

98

Tokyo (KIX)

Tokyo (HND)

delayed

Refunds

09.05.202520:50

ANA

272

Fukuoka (FUK)

Tokyo (HND)

delayed

Refunds

09.05.202520:45

ANA

478

Okinawa (OKA)

Tokyo (HND)

delayed

Refunds

09.05.202520:35

ANA

650

Kumamoto (KMJ)

Tokyo (HND)

delayed

Refunds

09.05.202520:35

ANA

759

Tokyo (HND)

Komatsu (KMQ)

delayed

Refunds

09.05.202520:30

ANA

3889

Tokyo (HND)

Kita Kyushu (KKJ)

delayed

Refunds

09.05.202520:30

ANA

82

Tokyo (CTS)

Tokyo (HND)

delayed

Refunds

09.05.202520:25

ANA

2426

Okinawa (OKA)

Tokyo (HND)

delayed

Refunds

09.05.202520:15

ANA

390

Yonago (YGJ)

Tokyo (HND)

delayed

Refunds

09.05.202520:15

ANA

399

Tokyo (HND)

Shonai (SYO)

delayed

Refunds

09.05.202520:10

ANA

618

Miyazaki (KMI)

Tokyo (HND)

delayed

Refunds

09.05.202520:05

ANA

6969

Tokyo (HND)

Seoul (GMP)

delayed

Refunds

09.05.202519:55

ANA

270

Fukuoka (FUK)

Tokyo (HND)

delayed

Refunds

09.05.202519:50

ANA

410

Akita (AXT)

Tokyo (HND)

delayed

Refunds

09.05.202519:50

ANA

2498

Oita (OIT)

Tokyo (HND)

delayed

Refunds

09.05.202519:40

ANA

321

Tokyo (HND)

Toyama (TOY)

delayed

Refunds

09.05.202519:35

ANA

3890

Kita Kyushu (KKJ)

Tokyo (HND)

delayed

Refunds

09.05.202519:30

ANA

4788

Asahikawa (AKJ)

Tokyo (HND)

delayed

Refunds

09.05.202519:30

ANA

78

Tokyo (CTS)

Tokyo (HND)

delayed

Refunds

09.05.202519:25

ANA

670

Nagasaki (NGS)

Tokyo (HND)

delayed

Refunds

09.05.202519:20

ANA

271

Tokyo (HND)

Fukuoka (FUK)

delayed

Refunds

09.05.202519:20

ANA

85

Tokyo (HND)

Nagoya (NGO)

delayed

Refunds

09.05.202519:20

ANA

299

Tokyo (HND)

Tottori (TTJ)

delayed

Refunds

09.05.202519:15

ANA

268

Fukuoka (FUK)

Tokyo (HND)

delayed

Refunds

09.05.202519:05

ANA

649

Tokyo (HND)

Kumamoto (KMJ)

delayed

Refunds

09.05.202519:00

ANA

5332

Manila (MNL)

Tokyo (HND)

delayed

Refunds

09.05.202519:00

ANA

3852

Fukuoka (FUK)

Tokyo (HND)

delayed

Refunds

09.05.202518:55

ANA

629

Tokyo (HND)

Kagoshima (KOJ)

delayed

Refunds

09.05.202518:45

ANA

458

Saga (HSG)

Tokyo (HND)

cancelled

Refunds

09.05.202518:40

ANA

2437

Tokyo (HND)

Nagasaki (NGS)

delayed

Refunds

09.05.202518:30

ANA

76

Tokyo (CTS)

Tokyo (HND)

delayed

Refunds

09.05.202518:10

ANA

683

Tokyo (HND)

Hiroshima (HIJ)

delayed

Refunds

09.05.202518:10

ANA

728

Iwami (IWJ)

Tokyo (HND)

cancelled

Refunds

09.05.202518:00

ANA

4732

Tokyo (CTS)

Tokyo (HND)

delayed

Refunds

09.05.202518:00

ANA

407

Tokyo (HND)

Akita (AXT)

delayed

Refunds

09.05.202517:55

ANA

3888

Kita Kyushu (KKJ)

Tokyo (HND)

delayed

Refunds

09.05.202517:50

ANA

700

Ube (UBJ)

Tokyo (HND)

delayed

Refunds

09.05.202517:45

ANA

638

Iwakuni (IWK)

Tokyo (HND)

delayed

Refunds

09.05.202517:45

ANA

400

Shonai (SYO)

Tokyo (HND)

delayed

Refunds

09.05.202517:40

ANA

3815

Tokyo (HND)

Ube (UBJ)

delayed

Refunds

09.05.202517:40

ANA

613

Tokyo (HND)

Miyazaki (KMI)

delayed

Refunds

09.05.202517:35

ANA

2497

Tokyo (HND)

Oita (OIT)

delayed

Refunds

09.05.202517:30

ANA

388

Yonago (YGJ)

Tokyo (HND)

delayed

Refunds

09.05.202517:25

ANA

648

Kumamoto (KMJ)

Tokyo (HND)

delayed

Refunds

09.05.202517:25

ANA

285

Tokyo (HND)

Tokushima (TKS)

delayed

Refunds

09.05.202517:20

ANA

5705

Dalian (DLC)

Tianjin (TSN)

delayed

Refunds

09.05.202517:15

ANA

557

Tokyo (HND)

Hakodate (HKD)

delayed

Refunds

09.05.202517:15

ANA

4787

Tokyo (HND)

Asahikawa (AKJ)

delayed

Refunds

09.05.202517:05

ANA

538

Takamatsu (TAK)

Tokyo (HND)

delayed

Refunds

09.05.202517:00

ANA

6574

Jinan (TNA)

Tokyo (KIX)

delayed

Refunds

09.05.202517:00

ANA

756

Komatsu (KMQ)

Tokyo (HND)

delayed

Refunds

09.05.202517:00

ANA

265

Tokyo (HND)

Fukuoka (FUK)

delayed

Refunds

09.05.202516:55

ANA

1097

Tokyo (HND)

Okinawa (OKA)

delayed

Refunds

09.05.202516:50

ANA

755

Tokyo (HND)

Komatsu (KMQ)

delayed

Refunds

09.05.202516:50

ANA

4327

Kagoshima (KOJ)

Tanegashima (TNE)

cancelled

Refunds

09.05.202516:50

ANA

34

Tokyo (ITM)

Tokyo (HND)

delayed

Refunds

09.05.202516:50

ANA

2462

Miyazaki (KMI)

Tokyo (HND)

delayed

Refunds

09.05.202516:45

ANA

4779

Tokyo (HND)

Memanbetsu (MMB)

delayed

Refunds

09.05.202516:45

ANA

4697

Fukuoka (FUK)

Fukue (FUJ)

cancelled

Refunds

09.05.202516:40

ANA

297

Tokyo (HND)

Tottori (TTJ)

delayed

Refunds

09.05.202516:40

ANA

472

Okinawa (OKA)

Tokyo (HND)

delayed

Refunds

09.05.202516:40

ANA

596

Matsuyama (MYJ)

Tokyo (HND)

delayed

Refunds

09.05.202516:35

ANA

667

Tokyo (HND)

Nagasaki (NGS)

delayed

Refunds

09.05.202516:35

ANA

4677

Nagasaki (NGS)

Fukue (FUJ)

cancelled

Refunds

09.05.202516:30

ANA

628

Kagoshima (KOJ)

Tokyo (HND)

delayed

Refunds

09.05.202516:30

ANA

1095

Tokyo (HND)

Okinawa (OKA)

delayed

Refunds

09.05.202516:25

ANA

319

Tokyo (HND)

Toyama (TOY)

delayed

Refunds

09.05.202516:25

ANA

723

Tokyo (HND)

Odate Noshiro (ONJ)

delayed

Refunds

09.05.202516:25

ANA

3886

Kita Kyushu (KKJ)

Tokyo (HND)

delayed

Refunds

09.05.202516:20

ANA

260

Fukuoka (FUK)

Tokyo (HND)

delayed

Refunds

09.05.202516:20

ANA

263

Tokyo (HND)

Fukuoka (FUK)

delayed

Refunds

09.05.202516:20

ANA

5824

Taipei (TSA)

Tokyo (HND)

delayed

Refunds

09.05.202516:05

ANA

992

Tokyo (KIX)

Tokyo (HND)

delayed

Refunds

09.05.202516:00

ANA

1895

Tokyo (HND)

Hachijo Jima (HAC)

delayed

Refunds

09.05.202516:00

ANA

32

Tokyo (ITM)

Tokyo (HND)

delayed

Refunds

09.05.202516:00

ANA

408

Akita (AXT)

Tokyo (HND)

delayed

Refunds

09.05.202516:00

ANA

397

Tokyo (HND)

Shonai (SYO)

delayed

Refunds

09.05.202515:55

ANA

614

Miyazaki (KMI)

Tokyo (HND)

delayed

Refunds

09.05.202515:55

ANA

4341

Kagoshima (KOJ)

Kikaiga Shima (KKX)

delayed

Refunds

09.05.202515:55

ANA

3851

Tokyo (HND)

Fukuoka (FUK)

delayed

Refunds

09.05.202515:55

ANA

3850

Fukuoka (FUK)

Tokyo (HND)

delayed

Refunds

09.05.202515:45

ANA

6970

Seoul (GMP)

Tokyo (HND)

delayed

Refunds

09.05.202515:40

ANA

456

Saga (HSG)

Tokyo (HND)

delayed

Refunds

09.05.202515:40

ANA

2478

Kagoshima (KOJ)

Tokyo (HND)

delayed

Refunds

09.05.202515:35

ANA

680

Hiroshima (HIJ)

Tokyo (HND)

delayed

Refunds

09.05.202515:35

ANA

92

Ishigaki (ISG)

Tokyo (HND)

delayed

Refunds

09.05.202515:35

ANA

2436

Nagasaki (NGS)

Tokyo (HND)

delayed

Refunds

09.05.202515:30

ANA

68

Tokyo (CTS)

Tokyo (HND)

delayed

Refunds

09.05.202515:25

ANA

2424

Okinawa (OKA)

Tokyo (HND)

delayed

Refunds

09.05.202515:25

ANA

284

Tokushima (TKS)

Tokyo (HND)

delayed

Refunds

09.05.202515:25

ANA

385

Tokyo (HND)

Yonago (YGJ)

delayed

Refunds

09.05.202515:20

ANA

298

Tottori (TTJ)

Tokyo (HND)

delayed

Refunds

09.05.202515:15

ANA

258

Fukuoka (FUK)

Tokyo (HND)

delayed

Refunds

09.05.202515:10

ANA

470

Okinawa (OKA)

Tokyo (HND)

delayed

Refunds
Yurii Moskalenko
2193 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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