One of the most common causes of flight disruptions is flight strikes, which are often initiated by the personnel, an airport itself, or an airline. As a passenger, you should be aware of EU Regulation 261, according to which you could be qualified for compensation of up to 600 Euros.
Continue reading to find out how you can get compensation and when you qualify.
Your Passenger Rights
The good news is that every air traveler is protected by the EU 261 regulation. The EU 261 is a European Union regulation that sets the rules for compensation and assistance for travelers in cases of flight disruptions. Now, let’s take a closer look at air passenger rights, under European Regulation 261:
- The airline is required to provide travelers with information about their rights.
- In the event of flight cancellation, a passenger is entitled to choose one of the following options: either a ticket refund or rebooking to the final destination under similar conditions;
- Passengers can expect to receive meals and drinks; they are also entitled to have two free phone calls, e-mails, or faxes.
- If you choose an alternative flight, and it involves an overnight stay, the airline is obligated to provide hotel accommodation, as well as transportation between the airport and the hotel.
- Compensation from 250 to 600 euros per passenger
When You Are Entitled to Air Nostrum Strike Compensation
Often, Air Nostrum strikes involve their staff. These can be engineers, pilots, flight attendants, or any other crucial personnel. As you’re now aware, you may be eligible for compensation for airline strikes, if your travel was disrupted. The compensation will then cover the inconvenience you experienced because of the strike.
It is also important to understand what “extraordinary circumstances” are. These are events outside of the airline’s control. If a strike is considered one of these circumstances, the airline is not obliged to provide compensation. Importantly, if a staff strike occurs, the airline could have potentially foreseen and managed such incidents, thus these situations are within the airline’s control. That is when flight disruptions are made by the airline’s own employees, they are not cases of extraordinary circumstances. Consequently, passengers are entitled to claim flight compensation.
Nonetheless, you need to be aware that each incident is unique, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will pay compensation.
Air Nostrum Strike Compensation
Before seeking the airline strike compensation, it’s important to understand the criteria and the amount of compensation you could be entitled to.
Air Nostrum Strike Flight Delay Compensation
The longer a flight is delayed, the more trouble it creates for passengers. When airline staff go on strike, it can disrupt passengers’ plans and make them arrive at their final destination much later than expected. It is important to know that if your flight is delayed for more than 3 hours due to a strike, you have the right to seek compensation from the airline for the inconvenience caused.
In considering the potential sum of compensation, passengers should take two critical factors into account: the flight’s distance and the duration of the delay. It’s crucial to understand these factors, as only that is how you can be calm regarding the fair flight delay compensation you deserve. In the following, you can find a table with the amounts of compensation you may receive.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Air Nostrum Strike Flight Cancellation Compensation
Sometimes, it also happens that airline strikes result in flight cancellations. According to EU Regulation 261, you are eligible for compensation of up to 600 Euros. Keep in mind that the regulation also states that you are entitled to compensation in the case when the airline informed you about the cancellation less than 14 days before your travel.
However, there are always some exceptions to the regulations, and here is the case. The airline is entitled to avoid paying compensation if it provides the passenger an alternative flight. This alternative flight must meet the conditions enumerated below:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at the destination point was still delayed, you have a right to claim compensation.
The amount of the compensation is determined by the flight distance and the time of delay in arriving at the final destination. Take a look at the table below for additional information:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which Air Nostrum Flights Are Covered by EU261?
EU261 regulation applies to all flights departing from airports in the EU, regardless of the airline, as well as flights arriving in the EU from outside the EU if they are operated by airlines based in the EU. The regulation also covers flights to/from Switzerland, Iceland, and Norway.
The table below shows which Air Nostrum flights are protected by EU 261/2004:
Itinerary | Covered by EU 261 |
Flights departing the EU airports | ✅ Covered |
Flights arriving at the EU airports | ✅ Covered |
How to Claim Air Nostrum Strike Compensation
If you’ve faced flight cancellations or delays at least once, you know how irritating it can be.
Passengers who encounter any of these situations on Air Nostrum flights are entitled to claim compensation, according to EU regulations. Follow these steps to claim compensation:
- Complete our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will make every effort to obtain your rightful compensation. You only incur a fee if we win your case.