Delayed and cancelled flights are the most common problems experienced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 outlines the situations when passengers are eligible for compensation and assistance in cases of flight disruption.
Here, you will find everything you need to know about EU 261 regulation and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, travelers traveling to or from Paris-Orly Airport on flights operated by EU-based airlines have specific rights in case of significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.
Paris-Orly Airport Flight Delay Compensation
Passengers facing flight delays at Paris-Orly Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it follows UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays due to extraordinary circumstances beyond their control.
Paris-Orly Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Paris-Orly Airport, under EU 261, flyers are eligible to get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the duration of the delay. You can check the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for cancellations due to extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Paris-Orly Airport Flights are Covered by EU261?
When you’re departing from an airport within the European Union and flying with an airline flight from the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Paris-Orly Airport to anywhere | Yes | Yes |
| Arrivals at Paris-Orly Airport from inside the EU | Yes | No |
| Arrivals at Paris-Orly Airport from outside the EU | Yes | No |
How to Claim Compensation from Paris-Orly Airport
Flight cancellations and delays are common due to factors such as bad weather, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Paris-Orly Airport, you could be eligible for compensation under EU 261/2004.
To initiate a compensation claim, follow these steps:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws well and will strive to secure your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
29.05.202515:15 | Transavia 8098 | Orly (ORY) Sfax Thyna (SFA) | delayed | Claim Refund |
27.05.202510:30 | JSC Avion Express 717 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
26.05.202521:05 | easyJet 5154 | Orly (ORY) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
26.05.202520:00 | Tunisair 723 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
25.05.202518:15 | Air Algerie 1087 | Orly (ORY) Zenata (TLM) | delayed | Claim Refund |
23.05.202520:05 | Chalair 1556 | Orly (ORY) Aurillac (AUR) | delayed | Claim Refund |
23.05.202509:00 | Transavia 8284 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
22.05.202520:35 | Transavia 4070 | Orly (ORY) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
22.05.202520:15 | Transavia 8858 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
22.05.202519:55 | Privilege Style 723 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
22.05.202515:40 | Transavia 8098 | Orly (ORY) Sfax Thyna (SFA) | delayed | Claim Refund |
22.05.202511:40 | Tunisair 719 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
22.05.202511:00 | easyJet 9954 | Orly (ORY) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
22.05.202510:20 | Tunisair 717 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
22.05.202509:10 | Transavia 8284 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
21.05.202518:50 | Twin Jet 88 | Orly (ORY) Loudes (LPY) | delayed | Claim Refund |
21.05.202518:20 | Transavia 4068 | Orly (ORY) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
21.05.202511:40 | JSC Avion Express 717 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
21.05.202509:00 | Transavia 3880 | Orly (ORY) Palese (BRI) | delayed | Claim Refund |
20.05.202518:50 | Twin Jet 88 | Orly (ORY) Loudes (LPY) | delayed | Claim Refund |
20.05.202510:30 | Tunisair 717 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
19.05.202522:05 | Tunisair 725 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
19.05.202521:05 | easyJet 5154 | Orly (ORY) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
19.05.202521:00 | Corsair 710 | Orly (ORY) Gillot (RUN) | delayed | Claim Refund |
19.05.202521:00 | Air France 642 | Orly (ORY) Gillot (RUN) | cancelled | Claim Refund |
19.05.202521:00 | KLM 2240 | Orly (ORY) Gillot (RUN) | cancelled | Claim Refund |
19.05.202520:35 | Transavia 4070 | Orly (ORY) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
19.05.202517:35 | easyJet 5150 | Orly (ORY) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
19.05.202512:50 | JSC Avion Express 719 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
19.05.202510:20 | Transavia 3880 | Orly (ORY) Palese (BRI) | delayed | Claim Refund |
19.05.202509:50 | Wizz Air 2368 | Orly (ORY) Liszt Ferenc International (BUD) | delayed | Claim Refund |
19.05.202508:20 | Twin Jet 82 | Orly (ORY) Loudes (LPY) | delayed | Claim Refund |
18.05.202512:45 | JSC Avion Express 719 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
17.05.202520:50 | easyJet 5150 | Orly (ORY) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
17.05.202520:35 | Transavia 4070 | Orly (ORY) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
17.05.202514:45 | Tassili Airlines 1125 | Orly (ORY) Mohamed Boudiaf (BSK) | delayed | Claim Refund |
17.05.202512:10 | Tunisair 719 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
16.05.202520:30 | Tunisair 723 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
16.05.202520:30 | Malta MedAir | Orly (ORY) Chateauroux (CHR) | delayed | Claim Refund |
16.05.202515:30 | Transavia 8098 | Orly (ORY) Sfax Thyna (SFA) | delayed | Claim Refund |
16.05.202514:10 | Air Algerie 1087 | Orly (ORY) Zenata (TLM) | delayed | Claim Refund |
15.05.202518:50 | Twin Jet 88 | Orly (ORY) Loudes (LPY) | delayed | Claim Refund |
15.05.202510:20 | JSC Avion Express 717 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
15.05.202509:50 | Wizz Air 2368 | Orly (ORY) Liszt Ferenc International (BUD) | delayed | Claim Refund |
15.05.202509:10 | Transavia 8284 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
15.05.202508:45 | easyJet 5152 | Orly (ORY) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
14.05.202520:00 | Transavia 7060 | Orly (ORY) Le Palyvestre (TLN) | delayed | Claim Refund |
13.05.202510:50 | Transavia 4064 | Orly (ORY) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
12.05.202509:50 | Wizz Air 2368 | Orly (ORY) Liszt Ferenc International (BUD) | delayed | Claim Refund |
12.05.202508:20 | Twin Jet 82 | Orly (ORY) Loudes (LPY) | delayed | Claim Refund |
11.05.202508:10 | Transavia 3240 | Orly (ORY) Rabil (BVC) | delayed | Claim Refund |
10.05.202514:45 | Air Algerie 1125 | Orly (ORY) Mohamed Boudiaf (BSK) | delayed | Claim Refund |
09.05.202515:30 | Transavia 8098 | Orly (ORY) Sfax Thyna (SFA) | delayed | Claim Refund |
09.05.202514:10 | Air Algerie 1087 | Orly (ORY) Zenata (TLM) | delayed | Claim Refund |
09.05.202513:30 | Vueling 8007 | Orly (ORY) El Prat De Llobregat (BCN) | delayed | Claim Refund |
09.05.202513:30 | Qatar Airways 3753 | Orly (ORY) El Prat De Llobregat (BCN) | delayed | Claim Refund |
09.05.202513:30 | Iberia 5189 | Orly (ORY) El Prat De Llobregat (BCN) | delayed | Claim Refund |
09.05.202509:25 | Iberia 5183 | Orly (ORY) El Prat De Llobregat (BCN) | delayed | Claim Refund |
09.05.202509:25 | LATAM Airlines 5870 | Orly (ORY) El Prat De Llobregat (BCN) | delayed | Claim Refund |
09.05.202509:25 | Qatar Airways 3746 | Orly (ORY) El Prat De Llobregat (BCN) | delayed | Claim Refund |
09.05.202509:25 | Vueling 8001 | Orly (ORY) El Prat De Llobregat (BCN) | delayed | Claim Refund |
09.05.202507:30 | Royal Air Maroc 641 | Orly (ORY) Menara (RAK) | delayed | Claim Refund |
09.05.202506:55 | Transavia 4752 | Orly (ORY) El Prat De Llobregat (BCN) | delayed | Claim Refund |
08.05.202509:50 | Wizz Air 2368 | Orly (ORY) Liszt Ferenc International (BUD) | delayed | Claim Refund |
05.05.202518:10 | Transavia 7908 | Orly (ORY) Dublin International (DUB) | delayed | Claim Refund |
05.05.202510:25 | JSC Avion Express 717 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
05.05.202509:50 | Wizz Air 2368 | Orly (ORY) Liszt Ferenc International (BUD) | delayed | Claim Refund |
05.05.202508:20 | Twin Jet 82 | Orly (ORY) Loudes (LPY) | delayed | Claim Refund |
04.05.202518:15 | Air Algerie 1087 | Orly (ORY) Zenata (TLM) | delayed | Claim Refund |
04.05.202515:15 | easyJet 5150 | Orly (ORY) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
04.05.202512:45 | Tunisair 719 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
04.05.202510:10 | Tunisair 717 | Orly (ORY) Carthage (TUN) | delayed | Claim Refund |
04.05.202506:40 | Transavia France 8336 | Orly (ORY) Carthage (TUN) | cancelled | Claim Refund |
03.05.202518:20 | Transavia 7040 | Orly (ORY) Llabanere (PGF) | delayed | Claim Refund |
03.05.202514:45 | Air Algerie 1125 | Orly (ORY) Mohamed Boudiaf (BSK) | delayed | Claim Refund |
02.05.202515:30 | Transavia 8098 | Orly (ORY) Sfax Thyna (SFA) | delayed | Claim Refund |
02.05.202514:10 | Air Algerie 1087 | Orly (ORY) Zenata (TLM) | delayed | Claim Refund |
30.04.202515:50 | Transavia 7036 | Orly (ORY) Llabanere (PGF) | delayed | Claim Refund |
30.04.202509:50 | Wizz Air 2368 | Orly (ORY) Liszt Ferenc International (BUD) | delayed | Claim Refund |
28.04.202509:50 | Wizz Air 2368 | Orly (ORY) Liszt Ferenc International (BUD) | delayed | Claim Refund |
28.04.202508:20 | Twin Jet 82 | Orly (ORY) Loudes (LPY) | delayed | Claim Refund |
