Delayed and cancelled flights are the most common problems experienced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 outlines the situations when passengers are eligible for compensation and assistance in cases of flight disruption.
Here, you will find everything you need to know about EU 261 regulation and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, travelers traveling to or from Paris-Orly Airport on flights operated by EU-based airlines have specific rights in case of significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.
Paris-Orly Airport Flight Delay Compensation
Passengers facing flight delays at Paris-Orly Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it follows UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays due to extraordinary circumstances beyond their control.
Paris-Orly Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Paris-Orly Airport, under EU 261, flyers are eligible to get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the duration of the delay. You can check the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for cancellations due to extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Paris-Orly Airport Flights are Covered by EU261?
When you’re departing from an airport within the European Union and flying with an airline flight from the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Paris-Orly Airport to anywhere | Yes | Yes |
| Arrivals at Paris-Orly Airport from inside the EU | Yes | No |
| Arrivals at Paris-Orly Airport from outside the EU | Yes | No |
How to Claim Compensation from Paris-Orly Airport
Flight cancellations and delays are common due to factors such as bad weather, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Paris-Orly Airport, you could be eligible for compensation under EU 261/2004.
To initiate a compensation claim, follow these steps:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws well and will strive to secure your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
08.05.202509:50 | Wizz Air 2368 | Orly (LFPO) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202518:10 | Transavia 7908 | Orly (LFPO) Dublin International (EIDW) | delayed | Refunds |
05.05.202510:25 | JSC Avion Express 717 | Orly (LFPO) Carthage (DTTA) | delayed | Refunds |
05.05.202509:50 | Wizz Air 2368 | Orly (LFPO) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202508:20 | Twin Jet 82 | Orly (LFPO) Loudes (LFHP) | delayed | Refunds |
04.05.202518:15 | Air Algerie 1087 | Orly (LFPO) Zenata (DAON) | delayed | Refunds |
04.05.202515:15 | easyJet 5150 | Orly (LFPO) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
04.05.202512:45 | Tunisair 719 | Orly (LFPO) Carthage (DTTA) | delayed | Refunds |
04.05.202510:10 | Tunisair 717 | Orly (LFPO) Carthage (DTTA) | delayed | Refunds |
04.05.202506:40 | Transavia France 8336 | Orly (LFPO) Carthage (DTTA) | cancelled | Refunds |
03.05.202518:20 | Transavia 7040 | Orly (LFPO) Llabanere (LFMP) | delayed | Refunds |
03.05.202514:45 | Air Algerie 1125 | Orly (LFPO) Mohamed Boudiaf (DAUB) | delayed | Refunds |
02.05.202515:30 | Transavia 8098 | Orly (LFPO) Sfax Thyna (DTTX) | delayed | Refunds |
02.05.202514:10 | Air Algerie 1087 | Orly (LFPO) Zenata (DAON) | delayed | Refunds |
30.04.202515:50 | Transavia 7036 | Orly (LFPO) Llabanere (LFMP) | delayed | Refunds |
30.04.202509:50 | Wizz Air 2368 | Orly (LFPO) Liszt Ferenc International (LHBP) | delayed | Refunds |
28.04.202509:50 | Wizz Air 2368 | Orly (LFPO) Liszt Ferenc International (LHBP) | delayed | Refunds |
28.04.202508:20 | Twin Jet 82 | Orly (LFPO) Loudes (LFHP) | delayed | Refunds |
26.04.202516:25 | Transavia 8098 | Orly (LFPO) Sfax Thyna (DTTX) | delayed | Refunds |
26.04.202514:45 | Air Algerie 1125 | Orly (LFPO) Mohamed Boudiaf (DAUB) | delayed | Refunds |
25.04.202514:10 | Air Algerie 1087 | Orly (LFPO) Zenata (DAON) | delayed | Refunds |
24.04.202515:40 | Transavia 8098 | Orly (LFPO) Sfax Thyna (DTTX) | delayed | Refunds |
24.04.202510:15 | Air Caraibes 560 | Orly (LFPO) San Salvador (MYSM) | delayed | Refunds |
23.04.202513:35 | Transavia 4064 | Orly (LFPO) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
22.04.202511:35 | Air Corsica 1300 | Orly (LFPO) Ste Catherine (LFKC) | delayed | Refunds |
22.04.202511:35 | Air France 7570 | Orly (LFPO) Ste Catherine (LFKC) | delayed | Refunds |
22.04.202508:20 | Twin Jet 82 | Orly (LFPO) Loudes (LFHP) | delayed | Refunds |
22.04.202506:00 | Transavia 3500 | Orly (LFPO) Nikos Kazantzakis Airport (LGIR) | delayed | Refunds |
20.04.202516:15 | Wizz Air 2400 | Orly (LFPO) Liszt Ferenc International (LHBP) | delayed | Refunds |
19.04.202520:00 | Transavia 7060 | Orly (LFPO) Le Palyvestre (LFTH) | delayed | Refunds |
19.04.202518:20 | Transavia 7040 | Orly (LFPO) Llabanere (LFMP) | delayed | Refunds |
19.04.202514:45 | Air Algerie 1125 | Orly (LFPO) Mohamed Boudiaf (DAUB) | delayed | Refunds |
18.04.202520:10 | Chalair 8106 | Orly (LFPO) Mazamet (LFCK) | delayed | Refunds |
18.04.202520:10 | Air France 7042 | Orly (LFPO) Mazamet (LFCK) | delayed | Refunds |
18.04.202514:10 | Air Algerie 1087 | Orly (LFPO) Zenata (DAON) | delayed | Refunds |
17.04.202515:40 | Transavia 8098 | Orly (LFPO) Sfax Thyna (DTTX) | delayed | Refunds |
16.04.202511:35 | Air France 7570 | Orly (LFPO) Ste Catherine (LFKC) | delayed | Refunds |
16.04.202511:35 | Air Corsica 1300 | Orly (LFPO) Ste Catherine (LFKC) | delayed | Refunds |
15.04.202518:50 | Twin Jet 88 | Orly (LFPO) Loudes (LFHP) | delayed | Refunds |
14.04.202520:45 | Transavia 8152 | Orly (LFPO) Habib Bourguiba (DTMB) | delayed | Refunds |
14.04.202508:20 | Twin Jet 82 | Orly (LFPO) Loudes (LFHP) | delayed | Refunds |
13.04.202509:50 | Wizz Air 2368 | Orly (LFPO) Liszt Ferenc International (LHBP) | delayed | Refunds |
11.04.202515:30 | Transavia 8098 | Orly (LFPO) Sfax Thyna (DTTX) | delayed | Refunds |
11.04.202514:10 | Air Algerie 1087 | Orly (LFPO) Zenata (DAON) | delayed | Refunds |
10.04.202518:50 | Twin Jet 88 | Orly (LFPO) Loudes (LFHP) | delayed | Refunds |
10.04.202516:20 | Air France 7572 | Orly (LFPO) Ste Catherine (LFKC) | delayed | Refunds |
10.04.202516:20 | Air Corsica 1302 | Orly (LFPO) Ste Catherine (LFKC) | delayed | Refunds |
09.04.202509:50 | Wizz Air 2368 | Orly (LFPO) Liszt Ferenc International (LHBP) | delayed | Refunds |
08.04.202513:00 | Air Caraibes 570 | Orly (LFPO) Rochambeau (SOCA) | delayed | Refunds |
07.04.202508:20 | Twin Jet 82 | Orly (LFPO) Loudes (LFHP) | delayed | Refunds |
06.04.202520:05 | Chalair 1556 | Orly (LFPO) Aurillac (LFLW) | delayed | Refunds |
05.04.202514:45 | Air Algerie 1125 | Orly (LFPO) Mohamed Boudiaf (DAUB) | delayed | Refunds |
04.04.202520:05 | Chalair 1556 | Orly (LFPO) Aurillac (LFLW) | delayed | Refunds |
04.04.202518:50 | Twin Jet 88 | Orly (LFPO) Loudes (LFHP) | delayed | Refunds |
04.04.202514:10 | Air Algerie 1087 | Orly (LFPO) Zenata (DAON) | delayed | Refunds |
03.04.202513:00 | Air Caraibes 570 | Orly (LFPO) Rochambeau (SOCA) | delayed | Refunds |
02.04.202515:30 | Transavia 7306 | Orly (LFPO) Mohamed Boudiaf (DAUB) | delayed | Refunds |
01.04.202518:15 | Air Algerie 1087 | Orly (LFPO) Zenata (DAON) | delayed | Refunds |
01.04.202513:00 | Air Caraibes 570 | Orly (LFPO) Rochambeau (SOCA) | delayed | Refunds |
01.04.202511:35 | Air France 7570 | Orly (LFPO) Ste Catherine (LFKC) | delayed | Refunds |
01.04.202511:35 | Air Corsica 1300 | Orly (LFPO) Ste Catherine (LFKC) | delayed | Refunds |
31.03.202508:20 | Twin Jet 82 | Orly (LFPO) Loudes (LFHP) | delayed | Refunds |
29.03.202513:45 | Air Algerie 1125 | Orly (LFPO) Mohamed Boudiaf (DAUB) | delayed | Refunds |
28.03.202518:50 | Twin Jet 88 | Orly (LFPO) Loudes (LFHP) | delayed | Refunds |
28.03.202518:00 | Chalair | Orly (LFPO) Bellegarde (LFBL) | delayed | Refunds |
