Passengers of Republic Airways who have experienced a flight cancellation or delay are legally entitled to compensation. Under EU Regulation 261/2004, airlines must compensate passengers if there’s a significant disruption. Here, we will look at your rights and the steps you should follow to get the compensation you are entitled to from the airline.
Republic Airways Flight Delay or Cancellation Compensation
Before claiming the Republic Airways compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation.
Republic Airways Compensation for Flight Delay
According to UK and EU regulations, passengers can receive up to €600 in compensation per person if their flight is delayed. It’s important to note that this flight delay compensation is based on the flight’s landing time, not the departure time, so the key to your claim hinges on the actual time you arrive at your final destination.
Let’s take a look at how much compensation you can get if your flight is delayed. The amount of compensation is determined by several factors, including the duration of the delay and the route length of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Remember you might not receive compensation for every flight delay. Republic Airways isn’t required to pay compensation when extraordinary circumstances they cannot control arise. This covers severe weather conditions, problems at the airport, or air traffic controller strikes. In these cases, you will usually not be given compensation as it is not the airline’s fault.
Republic Airways Compensation for Flight Cancellation
EU Regulation 261/2004 states that airlines have to notify passengers of cancellations at least 14 days before departure. If the airline doesn’t provide timely notification, you might be eligible for flight cancellation compensation ranging from €250 to €600 per passenger, according to the flight distance. However, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
When accepting an alternative flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The compensation amount is calculated according to two criteria: the distance of the flight and the duration of the delay, in line with the table provided below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Republic Airways isn’t required to compensate you if they provide an alternative flight that departs and arrives near the same time as your original flight. Moreover, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline workers go on strike.
Are Republic Airways Flights Covered By EU 261/2004?
EU Regulation 261 applies to all flights departing from airports in the EU. It also applies to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Republic Airways isn’t a European airline. Therefore, they are not obliged to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Republic Airways
If your travel plans have been affected by a flight cancellation or delay with Republic Airways, it’s essential to know that you might be entitled to compensation under EU regulations. This is why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws thoroughly and will do our best to obtain your rightful compensation. You are only charged if we win your case.
These steps will assist you in filing your claim quickly and improve your chances of receiving the compensation you’re owed. There may be plenty of time after your flight to submit a claim, but it’s best to file it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Republic Airways goes the additional mile to help passengers during travel disruptions by providing services that complement flight compensation.
Right to Care
When flight disruptions occur, Republic Airways is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU 261, kicks in when flight delays exceed two hours. The services provided include:
- Meals and Refreshments: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Republic Airways offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Republic Airways provides hotel room accommodation. This includes transportation between the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airline staff at the airport for immediate assistance.
Rebooking and Refunds
When Republic Airways cancels a flight, passengers have the option to get a full refund or rebook on another flight. This option is crucial for minimizing travel interruptions and assisting passengers to handle unforeseen circumstances efficiently.
- Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your journey, Republic Airways will provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Republic Airways will arrange accommodation and transfers as needed. Furthermore, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking involves connecting flights, Republic Airways will assist in rebooking your entire journey, not just the cancelled segment.
Whether choosing a refund or arranging a new flight, the procedures are designed to make this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.