Handling flight issues can be quite upsetting. However, the bright side is that the European Union has regulations to help travelers when things go wrong. If you’re taking a plane in the EU, it’s a good idea to understand these regulations. They can help you out if your flight goes off course.
Understanding your rights can make dealing with travel problems much easier. While it won’t speed up your journey, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the EU, you’ll get support. EU laws make sure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Food and drinks
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Remember to ask airline staff about these entitlements if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
La Compagnie Flight Delay Compensation
Travel setbacks from La Compagnie can be very frustrating. However there’s a silver lining: if you’re delayed for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could receive up to €600 per person. What is important is when you land, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.
How much you get depends on how far you’re flying. A short flight won’t yield as much as a long one, even if they’re both delayed for the same duration.
Interested in learning exactly how much you could get? Take a look at the table below to see how much money you might get:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
La Compagnie Flight Cancellation Compensation
The European Union has laws to protect you if your flight gets cancelled. Here’s what you should know:
In the event of a flight cancellation less than two weeks before your planned travel date, you may be entitled to compensation up to €600. However, there’s a condition – the airline can avoid paying if they can get you on another flight that doesn’t mess up your plans too much.
The airline may not need to compensate you if they provide an alternative flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept an alternative flight from the airline, you’re still eligible for compensation. The most important thing is when you reach your final destination.
The amount you could receive depends on a couple of points:
- The length of your flight
- The delay in your arrival
Therefore, even if the new flight doesn’t get there on time, you could still be eligible for compensation.
Check out the following table for more information:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from La Compagnie
It’s important to know how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will make every effort to get you your compensation. You are only charged if we win your case.
Remember that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational reasons or technical issues, if it was not caused by extraordinary circumstances such as inclement weather or air traffic control decisions, you qualify for compensation.
Which La Compagnie Flights are Covered by EU261?
The air passenger protection regulations of the European Union have a wide-ranging scope. They apply to every flight leaving an airport in an EU member state and to all flights arriving at an airport in an EU member state when an EU-based airline operates the flight.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline within, to, or from Europe, you probably have these rights. It’s good to understand these laws – they exist to assist you if problems occur with your flight. They make sure you’re not abandoned when your travel plans don’t work out.
When You Are Not Entitled to Compensation
La Compagnie isn’t always at fault when flights are delayed or cancelled. At times, things happen that the airline can’t control, like severe weather conditions or unexpected problems.
For example, if there’s an abrupt major weather event, an airport emergency, or air traffic controllers go on strike, La Compagnie is not liable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these situations occur, you probably won’t get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
22.03.202509:10 | La Compagnie 806 | Rome (MXP) Bologna (BLQ) | delayed | Refunds |