Passengers of Grant Aviation who have experienced a delayed or cancelled flight are legally entitled to compensation. Under EU 261, airlines must compensate passengers when there is a significant disruption. In this article, we’ll examine your rights and the actions you need to take to receive the compensation you deserve from the airline.
Grant Aviation Flight Delay or Cancellation Compensation
Before claiming the Grant Aviation compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation.
Grant Aviation Compensation for Flight Delay
In line with UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight experiences a delay. It’s essential to note that this flight delay compensation is calculated using the flight’s arrival time, not the departure time, so the key to your claim is the actual time you land at your final destination.
Let’s take a look at how much compensation you can get if your flight is delayed. The amount of compensation is determined by several factors, including the duration of the delay and the route length of your flight:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Remember you may not be compensated for every flight delay. Grant Aviation is not obliged to compensate passengers when extraordinary circumstances beyond their control occur. This includes severe weather conditions, problems at the airport, or a strike by air traffic controllers. In these cases, you will generally not be compensated as it is not the airline’s fault.
Grant Aviation Compensation for Flight Cancellation
European Union Regulation 261/2004 states that airlines must notify passengers of flight cancellations at least 14 days before departure. If the airline fails to notify you in time, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, depending on the distance of the flight. Nonetheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Even when accepting a different flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The compensation amount is determined based on two factors: the flight distance and the length of the delay, according to the table provided below:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Grant Aviation is not obliged to compensate you if they provide an alternative flight that departs and arrives near the same time as your original flight. Also, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline staff goes on strike.
Are Grant Aviation Flights Covered By EU 261/2004?
EU 261 applies to all flights departing from EU airports. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Grant Aviation isn’t a European airline. Consequently, they are not obliged to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.
Itinerary | Covered by EU 261 |
Flights departing from EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Grant Aviation
If your travel plans have been affected by a flight cancellation or delay with Grant Aviation, it’s essential to understand that you might be entitled to compensation under EU regulations. This is why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will make every effort to obtain your rightful compensation. You only incur a fee if we win your case.
These steps will assist you in filing your claim quickly and increase your chances of receiving the compensation you’re owed. You might have plenty of time after your flight to make a claim, but it’s best to complete it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Grant Aviation goes the additional mile to help passengers during travel disruptions by offering services that complement flight compensation.
Right to Care
When flight disruptions occur, Grant Aviation is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, becomes applicable when flight delays exceed two hours. The services provided include:
- Meals and Refreshments: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Grant Aviation offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Grant Aviation arranges hotel accommodation. This covers transportation to and from the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airport staff at the airport for instant assistance.
Rebooking and Refunds
When Grant Aviation cancels a flight, passengers have the option to get a full refund or rebook on an alternative flight. This flexibility is crucial for minimizing travel inconveniences and helping passengers to manage unforeseen circumstances successfully.
- Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, Grant Aviation shall provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Grant Aviation shall arrange accommodation and transfers as needed. Additionally, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s essential to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Furthermore, if your booking includes connecting flights, Grant Aviation shall help in rebooking your entire journey, not just the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
28.03.202517:00 | Grant Aviation 2840 | Bethel (BET) Kwethluk (KWT) | delayed | Refunds |
27.03.202513:00 | Grant Aviation 2700 | Bethel (BET) Mekoryuk (MYU) | delayed | Refunds |
26.03.202515:30 | Grant Aviation 8020 | Dutch Harbor (DUT) Akutan (KQA) | delayed | Refunds |
25.03.202517:15 | Grant Aviation | Dutch Harbor (DUT) Dutch Harbor (DUT) | delayed | Refunds |
25.03.202517:15 | Grant Aviation | Dutch Harbor (DUT) Dutch Harbor (DUT) | delayed | Refunds |
22.03.202517:00 | Grant Aviation 2970 | Bethel (BET) Scammon Bay (SCM) | delayed | Refunds |