Whenever flights get delayed or cancelled, it can be annoying and inconvenient for passengers. However, the European Union has a regulation 261/2004 that helps protect passengers in such situations. Under EU 261/2004, if your flight is delayed or cancelled, the airline has to provide you with compensation and assistance. This article will focus on Biman Bangladesh Airlines flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
European Union Regulation 261 is the legislation that covers air passengers’ rights. In particular, this legislation covers different situations, including flight cancellations, delays, rebooking, etc., and obligates airlines to resolve individual cases with care and fairness. If the incident happens because of the airline’s fault, any passenger who underwent certain inconveniences is entitled to receive compensation. In addition, passengers can receive certain benefits, which we will discuss further in the article.
Right to Compensation
The EU 261 includes rules concerning the compensation process, including aid to travelers who suffered from issues with flights. In particular, the amount of compensation you can potentially get is up to 600 euros per person. This sum ranges, depending on your circumstances.
Biman Bangladesh Airlines Flight Cancellation Compensation
First and foremost, travelers should be aware that the airline must inform them about the flight cancellation. If the airline notifies you under fourteen days before your scheduled departure and does not provide any alternative flight, the airline, according to the EU 261 regulation, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but reaches his destination later than the original flight was supposed to, the passenger might be eligible for compensation. The table below shows the airline’s obligations depending on the length of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Biman Bangladesh Airlines Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for 3+ hours, the airline is obligated to pay compensation. If the flight is delayed for five or more hours, the passenger is entitled to a ticket refund or another flight to the final destination.
Furthermore, in such situations, the airline must also provide a passenger with beverages, some food, and accommodation. See essential details about compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care refers to a specific aspect of European Union Regulation 261/2004, which establishes common rules on assistance and compensation for travelers in cases of denied boarding, flight cancellations, or long delays.
The “Right to Care” under EU261/2004 obliges airlines to provide certain assistance and services to passengers experiencing significant delays or cancellations. These include:
- Food and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Two free phone calls, emails, or faxes
Upgrading and Downgrading
When a passenger receives an alternative flight, it is good to understand upgrading and downgrading the flight’s class.
In situations, when the airline provides you with an upgraded class (for example, you booked Economy but were upgraded to Business class), you won’t be charged additional fees for this service.
Regarding downgrading in class (in case you booked a Business class ticket, but were downgraded to Economy), you are entitled to obtain reimbursement. In this case, it is worth mentioning that the amount of compensation is determined by the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Be aware that these rights apply to all flights within the European Union, as well as flights departing from or arriving in the European Union by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are situations, when passengers won’t get compensation for delayed or cancelled flights. Particularly, we talk about extraordinary circumstances that are not within the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
In addition, if the airline potentially could have done something to prevent problems with the flight and failed to handle the situation, you might be entitled to compensation.
Which Flights are Covered by EU 261/2004?
European Union Regulation 261 applies to all flights departing from EU airports. It also covers flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Biman Bangladesh Airlines is not a European airline. Therefore, they are not obliged to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Biman Bangladesh Airlines Compensation
Flight cancellation or delay is an unpleasant situation that can not only upset you but also ruin all your travel plans. Those who are unlucky enough to face a flight cancellation or delay should understand the steps to claim compensation. To apply for compensation, follow these steps:
- Complete our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws well and will strive to obtain your rightful compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.01.202602:10 | Biman Bangladesh Airlines 248 | (DXB) (ZYL) | Delayed | Claim Refund |
06.01.202620:45 | Biman Bangladesh Airlines 607 | (DAC) (ZYL) | Delayed | Claim Refund |
06.01.202620:00 | Biman Bangladesh Airlines 208 | (MAN) (ZYL) | Delayed | Claim Refund |
06.01.202619:15 | Biman Bangladesh Airlines 467 | (DAC) (JSR) | Delayed | Claim Refund |
06.01.202618:30 | Biman Bangladesh Airlines 251 | (DAC) (ZYL) | Delayed | Claim Refund |
06.01.202614:30 | Biman Bangladesh Airlines 603 | (DAC) (ZYL) | Delayed | Claim Refund |
06.01.202612:10 | Biman Bangladesh Airlines 355 | (DAC) (FCO) | Delayed | Claim Refund |
05.01.202616:55 | Biman Bangladesh Airlines 337 | (DAC) (MED) | Delayed | Claim Refund |
05.01.202616:15 | Biman Bangladesh Airlines 389 | (BKK) (DAC) | Delayed | Claim Refund |
05.01.202611:15 | Biman Bangladesh Airlines 388 | (DAC) (BKK) | Delayed | Claim Refund |
04.01.202617:05 | Biman Bangladesh Airlines 604 | (ZYL) (DAC) | Delayed | Claim Refund |
04.01.202615:30 | Biman Bangladesh Airlines 603 | (DAC) (ZYL) | Delayed | Claim Refund |
03.01.202621:45 | Biman Bangladesh Airlines 202 | (LHR) (ZYL) | Delayed | Claim Refund |
03.01.202617:30 | Biman Bangladesh Airlines | (LHR) (ZYL) | Delayed | Claim Refund |
03.01.202617:30 | Biman Bangladesh Airlines 483 | (DAC) (RJH) | Delayed | Claim Refund |
03.01.202609:40 | Biman Bangladesh Airlines 434 | (CXB) (DAC) | Delayed | Claim Refund |
03.01.202608:25 | Biman Bangladesh Airlines 584 | (DAC) (SIN) | Delayed | Claim Refund |
03.01.202608:00 | Biman Bangladesh Airlines 433 | (DAC) (CXB) | Delayed | Claim Refund |
03.01.202600:30 | Biman Bangladesh Airlines 336 | (JED) (DAC) | Delayed | Claim Refund |
02.01.202622:10 | Biman Bangladesh Airlines 618 | (CGP) (DAC) | Delayed | Claim Refund |
02.01.202620:30 | Biman Bangladesh Airlines 468 | (JSR) (DAC) | Delayed | Claim Refund |
02.01.202619:15 | Biman Bangladesh Airlines 467 | (DAC) (JSR) | Delayed | Claim Refund |
31.12.202521:00 | Biman Bangladesh Airlines 151 | (CGP) (SHJ) | Delayed | Claim Refund |
29.12.202521:45 | Biman Bangladesh Airlines 374 | (KTM) (DAC) | Delayed | Claim Refund |
29.12.202519:15 | Biman Bangladesh Airlines 373 | (DAC) (KTM) | Delayed | Claim Refund |
28.12.202520:00 | Biman Bangladesh Airlines 208 | (MAN) (ZYL) | Delayed | Claim Refund |
28.12.202518:15 | Biman Bangladesh Airlines 202 | (LHR) (ZYL) | Delayed | Claim Refund |
28.12.202517:50 | Biman Bangladesh Airlines 135 | (CGP) (JED) | Delayed | Claim Refund |
27.12.202520:35 | Biman Bangladesh Airlines 147 | (CGP) (DXB) | Delayed | Claim Refund |
27.12.202520:25 | Biman Bangladesh Airlines 496 | (SPD) (DAC) | Delayed | Claim Refund |
27.12.202519:00 | Biman Bangladesh Airlines 495 | (DAC) (SPD) | Delayed | Claim Refund |
27.12.202517:30 | Biman Bangladesh Airlines 483 | (DAC) (RJH) | Delayed | Claim Refund |
27.12.202510:45 | Biman Bangladesh Airlines 305 | (IST) (YYZ) | Delayed | Claim Refund |
26.12.202519:15 | Biman Bangladesh Airlines 467 | (DAC) (JSR) | Delayed | Claim Refund |
26.12.202518:15 | Biman Bangladesh Airlines 202 | (LHR) (ZYL) | Delayed | Claim Refund |
26.12.202514:10 | Biman Bangladesh Airlines 406 | (ZYL) (DAC) | Delayed | Claim Refund |
26.12.202512:45 | Biman Bangladesh Airlines 405 | (DAC) (ZYL) | Delayed | Claim Refund |
26.12.202512:15 | Biman Bangladesh Airlines 602 | (ZYL) (DAC) | Delayed | Claim Refund |
26.12.202510:50 | Biman Bangladesh Airlines 601 | (DAC) (ZYL) | Delayed | Claim Refund |
26.12.202510:30 | Biman Bangladesh Airlines 248 | (ZYL) (DAC) | Delayed | Claim Refund |
25.12.202520:15 | Biman Bangladesh Airlines 344 | (KWI) (DAC) | Delayed | Claim Refund |
25.12.202519:30 | Biman Bangladesh Airlines 350 | (DMM) (DAC) | Delayed | Claim Refund |
25.12.202519:20 | Biman Bangladesh Airlines 356 | (FCO) (DAC) | Delayed | Claim Refund |
25.12.202518:30 | Biman Bangladesh Airlines 396 | (CCU) (DAC) | Delayed | Claim Refund |
25.12.202517:45 | Biman Bangladesh Airlines 372 | (KTM) (DAC) | Delayed | Claim Refund |
25.12.202517:30 | Biman Bangladesh Airlines 585 | (SIN) (DAC) | Delayed | Claim Refund |
25.12.202515:00 | Biman Bangladesh Airlines 722 | (MCT) (DAC) | Delayed | Claim Refund |
24.12.202518:30 | Biman Bangladesh Airlines 396 | (CCU) (DAC) | Delayed | Claim Refund |
24.12.202517:20 | Biman Bangladesh Airlines 395 | (DAC) (CCU) | Delayed | Claim Refund |
