Whenever flights get cancelled or delayed, it can be frustrating and inconvenient for passengers. However, the European Union has a regulation 261 that helps protect passengers in such situations. Under EU261, if your flight is cancelled or delayed, the airline has to provide you with compensation and assistance. This article will focus on Kam Air flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
European Union Regulation 261 is the legislation that deals with the rights of air passengers. Specifically, this legislation covers diverse cases, including rebooking, delays, flight cancellations, etc., and requires airlines to handle individual cases with care and fairness. If the situation occurs as a result of the airline’s fault, any traveler who experienced certain inconveniences has a right to obtain compensation. Furthermore, travelers may be eligible for certain benefits, which we will discuss further in the article.
Right to Compensation
The EU 261 encompasses regulations regarding the compensation process, including assistance to people affected by issues with flights. Specifically, the amount of compensation you can be eligible for is up to 600 euros per passenger. This sum ranges, according to your specific case.
Kam Air Flight Cancellation Compensation
First and foremost, travelers need to know that the airline is required to notify them about the flight cancellation. In case the airline informs you under fourteen days before the date of your flight and does not provide any alternative flight, the airline, according to the EU 261 regulation, must pay you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but reaches his destination later than the original flight was supposed to, the passenger might be entitled to compensation. The table below shows the airline’s obligations depending on the length of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Kam Air Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for three or more hours, the airline is required to provide compensation. If the flight is delayed for 5 hours or more, the passenger may receive a ticket refund or another flight to the final destination.
Furthermore, in such situations, the airline is also required to provide a passenger with beverages, some food, and accommodation. See essential details on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care refers to a specific aspect of EU Regulation 261/2004, which sets out standard rules on assistance and compensation to passengers in the event of long delays, denied boarding, or flight cancellations.
The “Right to Care” under EU261 requires airlines to provide certain services and assistance to passengers facing significant delays or cancellations. These include:
- Snacks and beverages appropriate to the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Emails or faxes and two free phone calls
Upgrading and Downgrading
In situations where a passenger receives an alternative flight, it is helpful to understand upgrading and downgrading the flight’s class.
In cases, when the airline provides you with a higher class (for instance, you booked Economy but were upgraded to Business class), you won’t have to pay extra for this upgrade.
Regarding downgrading in class (in case you booked a Business class ticket, but were downgraded to Economy), you are entitled to get reimbursement. In this case, it’s important to note that the amount of compensation is determined by the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Be aware that these rights apply to all flights within the European Union, as well as flights departing from or arriving in the European Union by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are cases, when passengers won’t get compensation for delayed or cancelled flights. Particularly, we talk about extraordinary circumstances that are outside of the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Moreover, if the airline might have been able to do something to prevent problems with the flight and failed to handle the situation, you can claim compensation.
Which Flights are Covered by EU 261/2004?
EU 261 covers all flights departing from airports in the EU. It also covers flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Kam Air isn’t a European airline. Consequently, they aren’t required to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Kam Air Compensation
Flight cancellation or delay is an unpleasant situation that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight delay or cancellation should know exactly how to seek compensation. To apply for compensation, follow these steps:
- Complete this form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will strive to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
06.11.202511:00 | Kam Air 141 | Kabul (KBL) Mazar-i-sharif (MZR) | Delayed | Claim Refund |
05.11.202520:15 | Kam Air 977 | Kabul (KBL) Doha (DOH) | Delayed | Claim Refund |
05.11.202511:00 | Kam Air 141 | Kabul (KBL) Mazar-i-sharif (MZR) | Delayed | Claim Refund |
05.11.202504:01 | Kam Air 902 | Dubai (DXB) Kabul (KBL) | Delayed | Claim Refund |
03.11.202510:00 | Kam Air 4404 | Kuwait City (KWI) Herat (HEA) | Delayed | Claim Refund |
03.11.202500:15 | Kam Air 906 | Kuwait City (KWI) Kabul (KBL) | Delayed | Claim Refund |
02.11.202521:00 | Kam Air 905 | Kabul (KBL) Kuwait City (KWI) | Delayed | Claim Refund |
02.11.202520:15 | Kam Air 977 | Kabul (KBL) Doha (DOH) | Delayed | Claim Refund |
31.10.202522:00 | Kam Air 9919 | Kabul (KBL) Istanbul (SAW) | Delayed | Claim Refund |
31.10.202520:45 | Kam Air 995 | Kabul (KBL) Riyadh (RUH) | Delayed | Claim Refund |
27.10.202520:30 | Kam Air 9919 | Kabul (KBL) Istanbul (SAW) | Delayed | Claim Refund |
09.10.202523:15 | Kam Air 978 | Doha (DOH) Kabul (KBL) | Delayed | Claim Refund |
09.10.202515:05 | Kam Air 7708 | Mashad (MHD) Mazar-i-sharif (MZR) | Cancelled | Claim Refund |
09.10.202503:00 | Kam Air 902 | Dubai (DXB) Kabul (KBL) | Delayed | Claim Refund |
05.10.202509:30 | Kam Air 101 | Kabul (KBL) Herat (HEA) | Delayed | Claim Refund |
05.10.202507:30 | Kam Air 4401 | Kabul (KBL) New Delhi (DEL) | Delayed | Claim Refund |
05.10.202503:00 | Kam Air 902 | Dubai (DXB) Kabul (KBL) | Delayed | Claim Refund |
04.10.202520:50 | Kam Air 9919 | Kabul (KBL) Istanbul (SAW) | Delayed | Claim Refund |
04.10.202503:00 | Kam Air 902 | Dubai (DXB) Kabul (KBL) | Delayed | Claim Refund |
03.10.202523:00 | Kam Air 9910 | Istanbul (IST) Kabul (KBL) | Delayed | Claim Refund |
03.10.202507:30 | Kam Air 4401 | Kabul (KBL) New Delhi (DEL) | Delayed | Claim Refund |
03.10.202503:00 | Kam Air 902 | Dubai (DXB) Kabul (KBL) | Delayed | Claim Refund |
02.10.202518:45 | Kam Air 142 | Mazar-i-sharif (MZR) Kabul (KBL) | Cancelled | Claim Refund |
02.10.202515:05 | Kam Air 7708 | Mashad (MHD) Mazar-i-sharif (MZR) | Cancelled | Claim Refund |
02.10.202513:00 | Kam Air 7707 | Mazar-i-sharif (MZR) Mashad (MHD) | Cancelled | Claim Refund |
01.10.202501:20 | Kam Air 994 | Jeddah (JED) Kabul (KBL) | Cancelled | Claim Refund |
26.09.202511:00 | Kam Air 141 | Kabul (KBL) Mazar-i-sharif (MZR) | Delayed | Claim Refund |
25.09.202523:15 | Kam Air 978 | Doha (DOH) Kabul (KBL) | Delayed | Claim Refund |
