Alaska Airlines Compensation for Flight Delays and Cancellations

Yurii Semikopenko
08.08.2024

Passengers of Alaska Airlines who have experienced a flight cancellation or delay have a legal right to compensation. Under EU 261, airlines must compensate passengers in case of a significant disruption. In this article, we will look at your rights and the actions you need to take to obtain the compensation you deserve from the airline.

Alaska Airlines Flight Delay or Cancellation Compensation

Before claiming the Alaska Airlines compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation.

Alaska Airlines Compensation for Flight Delay

According to UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight arrives late. It’s important to note that this flight delay compensation is calculated using the flight’s landing time, not the departure time, so the key to your claim hinges on the actual time you arrive at your final destination.

Here’s an overview of how much compensation you may receive if your flight is delayed. The amount of compensation varies based on various criteria, such as the duration of the delay and the distance of your flight:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Keep in mind you may not be compensated for every flight delay. Alaska Airlines isn’t required to compensate passengers when extraordinary circumstances they cannot control occur. This includes severe weather conditions, airport issues, or air traffic controller strikes. In such situations, you will generally not be compensated as it is not the airline’s fault.

Alaska Airlines Compensation for Flight Cancellation

EU Regulation 261/2004 states that airlines have to notify passengers of cancellations at least 14 days before the scheduled flight. If the airline fails to notify you in time, you might be eligible for flight cancellation compensation ranging from €250 to €600 per passenger, based on the flight distance. However, if the airline provides you with an alternate flight, it may avoid compensation for the cancelled flight if the following conditions are met:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Even when accepting a different flight, passengers retain their entitlement to compensation if they still experience significant delays at their final destination. The compensation amount is calculated according to two criteria: the distance of the flight and the duration of the delay, in line with the table below:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Alaska Airlines isn’t required to compensate you if they offer an alternative flight that departs and arrives near the same time as your original flight. Also, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline workers go on strike.

Are Alaska Airlines Flights Covered By EU 261/2004?

European Union Regulation 261 covers all flights departing from European Union airports. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, Alaska Airlines is not a European airline. Therefore, they don’t have to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Claim Compensation from Alaska Airlines

If your travel plans have been affected by a flight cancellation or delay with Alaska Airlines, it’s crucial to understand that you might be entitled to compensation under EU regulations. For this reason, it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

  • Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
  • Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws thoroughly and will do our best to secure your compensation. You only pay us if we win your case.

These steps will assist you in filing your claim quickly and improve your chances of getting the compensation you’re owed. You may have plenty of time after your flight to make a claim, but it’s best to complete it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Alaska Airlines goes the extra mile to help passengers during travel disruptions by providing services that complement flight compensation.

Right to Care

When flight disruptions happen, Alaska Airlines is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include:

  • Food and Drinks: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
  • Communication: Alaska Airlines offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
  • Accommodation: If the delay extends for the night or requires an additional stay, Alaska Airlines provides hotel room accommodation. This also includes transportation between the airport and the hotel.
  • Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airport staff at the airport for immediate assistance.

Rebooking and Refunds

When Alaska Airlines cancels a flight, passengers can choose to get a full refund or rebook on an alternative flight. This flexibility is essential for minimizing travel inconveniences and helping passengers to handle unforeseen circumstances successfully.

  • Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
  • Rebooking: if you choose to continue your trip, Alaska Airlines shall provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Alaska Airlines shall arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.

It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Additionally, if your booking includes connecting flights, Alaska Airlines will assist in rebooking your entire journey, not only the cancelled segment.

Whether choosing a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

31.03.202501:45

Alaska Airlines (Honoring Those Who Serv

210

Fairbanks (FAI)

Seattle (SEA)

delayed

Refunds

30.03.202521:15

Alaska Airlines

1264

Seattle (SEA)

San Diego (SAN)

delayed

Refunds

30.03.202521:15

Alaska Airlines

958

Seattle (SEA)

Portland (PDX)

delayed

Refunds

30.03.202520:47

Alaska Airlines (Honoring Those Who Serv

719

Salt Lake City (SLC)

Seattle (SEA)

delayed

Refunds

30.03.202519:57

Alaska Airlines

615

Denver (DEN)

Seattle (SEA)

delayed

Refunds

30.03.202519:49

Alaska SkyWest

3339

San Francisco (SFO)

Seattle (SEA)

delayed

Refunds

30.03.202519:49

Alaska SkyWest

3172

Phoenix (PHX)

Seattle (SEA)

delayed

Refunds

30.03.202519:41

Alaska Horizon

2113

Portland (PDX)

Seattle (SEA)

delayed

Refunds

30.03.202519:32

Alaska SkyWest

3354

San Francisco (SFO)

Burbank (BUR)

delayed

Refunds

30.03.202519:32

Alaska Horizon

2007

Eugene (EUG)

Seattle (SEA)

delayed

Refunds

30.03.202519:20

Alaska SkyWest

3442

Los Angeles (SMF)

Boise (BOI)

delayed

Refunds

30.03.202519:20

Alaska Airlines

1199

San Diego (SAN)

Seattle (SEA)

delayed

Refunds

30.03.202518:57

Alaska Airlines

489

San Jose Del Cabo (SJD)

Los Angeles (SMF)

delayed

Refunds

30.03.202518:49

Alaska Airlines

609

Phoenix (PHX)

Seattle (SEA)

delayed

Refunds

30.03.202518:48

Alaska Airlines

765

New York (MCO)

Los Angeles (SMF)

delayed

Refunds

30.03.202518:36

Alaska Airlines

393

Covington (CVG)

Seattle (SEA)

delayed

Refunds

30.03.202518:35

Alaska Airlines

391

Indianapolis (IND)

Seattle (SEA)

delayed

Refunds

30.03.202518:27

Alaska Airlines

477

Newark (EWR)

Seattle (SEA)

delayed

Refunds

30.03.202518:23

Alaska Airlines

345

Columbus (CMH)

Seattle (SEA)

delayed

Refunds

30.03.202518:06

Alaska Airlines

608

Seattle (SEA)

Phoenix (PHX)

delayed

Refunds

30.03.202518:05

Alaska Airlines (Xáat Kwáani Livery)

278

Portland (PDX)

Los Angeles (LAX)

delayed

Refunds

30.03.202517:59

Alaska Horizon

2125

Redmond (RDM)

Seattle (SEA)

delayed

Refunds

30.03.202517:58

Alaska Airlines

309

New York (IAD)

Los Angeles (LAX)

delayed

Refunds

30.03.202517:55

Alaska Airlines

3

(DCA)

Seattle (SEA)

delayed

Refunds

30.03.202517:50

Alaska Airlines

290

Newark (EWR)

Portland (PDX)

delayed

Refunds

30.03.202517:46

Alaska Airlines

411

Nashville (BNA)

Seattle (SEA)

delayed

Refunds

30.03.202517:24

Alaska SkyWest

3385

Los Angeles (LAX)

San Jose (SJC)

delayed

Refunds

30.03.202517:06

Alaska Airlines

975

Phoenix (PHX)

Seattle (SEA)

delayed

Refunds

30.03.202516:59

Alaska Airlines

1468

Seattle (SEA)

Los Angeles (LAX)

delayed

Refunds

30.03.202516:52

Alaska Horizon

2016

San Jose (SJC)

Los Angeles (LAX)

delayed

Refunds

30.03.202516:38

Alaska SkyWest

3384

San Diego (SAN)

Los Angeles (SMF)

delayed

Refunds

30.03.202516:25

Alaska SkyWest

3402

Tucson (TUS)

Los Angeles (SMF)

delayed

Refunds

30.03.202516:14

Alaska Horizon

2100

Anchorage (ANC)

Kotzebue (OTZ)

delayed

Refunds

30.03.202516:05

Alaska Airlines (Disney Toon Town Livery

1371

Los Angeles (LAX)

Seattle (SEA)

delayed

Refunds

30.03.202516:00

Alaska Airlines

285

Newark (EWR)

Los Angeles (LAX)

delayed

Refunds

30.03.202516:00

Alaska Airlines

21

New York (JFK)

Seattle (SEA)

delayed

Refunds

30.03.202515:43

Alaska Airlines (Seattle Kraken Livery)

1315

Los Angeles (LAX)

Portland (PDX)

delayed

Refunds

30.03.202515:25

Alaska SkyWest

3273

San Francisco (SFO)

Los Angeles (LAX)

delayed

Refunds

30.03.202515:25

Alaska Airlines

641

Tucson (TUS)

Seattle (SEA)

delayed

Refunds

30.03.202515:14

Alaska SkyWest

3451

Monterrey (MTY)

Los Angeles (LAX)

delayed

Refunds

30.03.202515:11

Alaska Airlines

388

St Louis (STL)

Seattle (SEA)

delayed

Refunds

30.03.202515:03

Alaska Airlines

903

Puerto Vallarta (PVR)

Seattle (SEA)

delayed

Refunds

30.03.202514:53

Alaska Airlines

905

Bozeman (BZN)

Seattle (SEA)

delayed

Refunds

30.03.202514:51

Alaska SkyWest

3452

Reno (RNO)

Los Angeles (LAX)

delayed

Refunds

30.03.202514:40

Alaska Airlines

51

Anchorage (ANC)

Barrow (BRW)

delayed

Refunds

30.03.202514:20

Alaska Airlines

452

Los Angeles (SMF)

Seattle (SEA)

delayed

Refunds

30.03.202514:00

Alaska Airlines

9440

Oklahoma City (OKC)

Seattle (SEA)

delayed

Refunds

30.03.202513:22

Alaska SkyWest

3484

Hayden (HDN)

Seattle (SEA)

delayed

Refunds

30.03.202512:44

Alaska Horizon

2451

San Francisco (SFO)

Los Angeles (LAX)

delayed

Refunds

30.03.202512:07

Alaska SkyWest

3410

San Diego (SAN)

Los Angeles (SMF)

delayed

Refunds

30.03.202511:54

Alaska Airlines

870

Seattle (SEA)

San Jose (SJC)

delayed

Refunds

30.03.202511:36

Alaska Airlines

1143

Portland (PDX)

Los Angeles (LAX)

delayed

Refunds

30.03.202511:33

Alaska Airlines

1094

Seattle (SEA)

Los Angeles (SMF)

delayed

Refunds

30.03.202511:31

Alaska SkyWest

3329

Victoria (YYJ)

Seattle (SEA)

delayed

Refunds

30.03.202511:26

Alaska Airlines

1018

Seattle (SEA)

Boise (BOI)

delayed

Refunds

30.03.202511:24

Alaska Airlines

568

Seattle (SEA)

New Orleans (MSY)

delayed

Refunds

30.03.202511:21

Alaska Airlines

697

Seattle (SEA)

Missoula (MSO)

delayed

Refunds

30.03.202510:00

Alaska Airlines (Seattle Kraken Livery)

1335

Belize City (BZE)

Los Angeles (LAX)

delayed

Refunds

30.03.202507:09

Alaska Airlines

60

Juneau (JNU)

Ketchikan (KTN)

delayed

Refunds

30.03.202507:00

Alaska Airlines

451

New Orleans (MSY)

Seattle (SEA)

delayed

Refunds

29.03.202521:00

Alaska Air Cargo

7096

Anchorage (ANC)

Juneau (JNU)

delayed

Refunds

29.03.202518:27

Alaska Airlines

477

Newark (EWR)

Seattle (SEA)

delayed

Refunds

29.03.202518:05

Alaska Airlines (San Francisco Giants Li

517

Fort Lauderdale (FLL)

Seattle (SEA)

delayed

Refunds

29.03.202517:30

Alaska Airlines

364

Boston (BOS)

Seattle (SEA)

delayed

Refunds

29.03.202516:30

Alaska Airlines

419

New York (MCO)

Seattle (SEA)

delayed

Refunds

29.03.202514:20

Alaska Airlines

226

Anchorage (ANC)

Seattle (SEA)

delayed

Refunds

29.03.202513:40

Alaska Airlines

66

Anchorage (ANC)

Cordova (CDV)

delayed

Refunds

29.03.202511:30

Alaska Airlines

648

Seattle (SEA)

Tucson (TUS)

delayed

Refunds

29.03.202510:00

Alaska Horizon

2227

Los Angeles (SMF)

Seattle (SEA)

delayed

Refunds

29.03.202509:50

Alaska Horizon

2053

Seattle (SEA)

Spokane (GEG)

delayed

Refunds

29.03.202509:30

Alaska Airlines (Boeing 100 years strong

9413

Greensboro (GSO)

Seattle (SEA)

delayed

Refunds

29.03.202508:38

Alaska Airlines

1023

Pasco (PSC)

Seattle (SEA)

delayed

Refunds

29.03.202507:30

Alaska Horizon

2156

Seattle (SEA)

Spokane (GEG)

delayed

Refunds

28.03.202520:01

Alaska Horizon

2357

Reno (RNO)

Seattle (SEA)

delayed

Refunds

28.03.202519:57

Alaska Horizon

2086

Oakland (OAK)

Seattle (SEA)

delayed

Refunds

28.03.202519:50

Alaska SkyWest

3343

Seattle (SEA)

Fresno (FAT)

delayed

Refunds

28.03.202519:49

Alaska SkyWest

3339

San Francisco (SFO)

Seattle (SEA)

delayed

Refunds

28.03.202519:44

Alaska Horizon

2290

Monterey (MRY)

Seattle (SEA)

delayed

Refunds

28.03.202519:33

Alaska SkyWest

3417

Vancouver (YVR)

Seattle (SEA)

delayed

Refunds

28.03.202519:15

Alaska Air Cargo

7004

Juneau (JNU)

Seattle (SEA)

delayed

Refunds

28.03.202518:27

Alaska Airlines

477

Newark (EWR)

Seattle (SEA)

delayed

Refunds

28.03.202518:23

Alaska Airlines (Honoring Those Who Serv

345

Columbus (CMH)

Seattle (SEA)

delayed

Refunds

28.03.202518:02

Alaska Airlines

1229

Santa Ana (SNA)

Seattle (SEA)

delayed

Refunds

28.03.202517:50

Alaska Horizon

2076

Seattle (SEA)

Spokane (GEG)

delayed

Refunds

28.03.202517:29

Alaska Airlines

17

New York (JFK)

Seattle (SEA)

delayed

Refunds

28.03.202516:45

Alaska SkyWest

3307

Seattle (SEA)

Bellingham (BLI)

delayed

Refunds

28.03.202515:35

Alaska Horizon

2376

Seattle (SEA)

Portland (PDX)

delayed

Refunds

28.03.202515:25

Alaska Airlines

641

Tucson (TUS)

Seattle (SEA)

delayed

Refunds

28.03.202515:11

Alaska Airlines

388

St Louis (STL)

Seattle (SEA)

delayed

Refunds

28.03.202515:08

Alaska Airlines

1006

Phoenix (PHX)

Seattle (SEA)

delayed

Refunds

28.03.202514:57

Alaska Airlines

1401

San Jose Del Cabo (SJD)

Seattle (SEA)

delayed

Refunds

28.03.202514:30

Alaska Airlines

918

Seattle (SEA)

San Jose (SJC)

delayed

Refunds

28.03.202514:13

Alaska Airlines

676

Las Vegas (LAS)

Seattle (SEA)

delayed

Refunds

28.03.202513:59

Alaska Airlines

603

Phoenix (PHX)

Seattle (SEA)

delayed

Refunds

28.03.202513:40

Alaska Airlines

415

Dallas (DFW)

Seattle (SEA)

delayed

Refunds

28.03.202511:00

Alaska Airlines

9440

Oklahoma City (OKC)

Seattle (SEA)

cancelled

Refunds

28.03.202510:05

Alaska Airlines

108

Anchorage (ANC)

Seattle (SEA)

delayed

Refunds

28.03.202510:00

Alaska Airlines

329

(ORD)

Seattle (SEA)

delayed

Refunds

28.03.202509:50

Alaska Horizon

2053

Seattle (SEA)

Spokane (GEG)

delayed

Refunds

28.03.202509:41

Alaska Airlines

637

Phoenix (PHX)

Seattle (SEA)

delayed

Refunds

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