Flight delays or cancellations caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261 regulation. This regulation outlines the rules for compensation and assistance for travelers in cases of airline strikes. In this article, we will look at passenger rights and how to claim compensation from the airline.
When Are You Entitled to Pacific Airlines Strike Compensation?
European Union Regulation 261/2004 protects passengers affected by airline strikes. This law obliges the airline to issue compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, as a result, the airline is responsible for them.
It is important to understand that the situation with compensation is complex. Certain strikes may be classified as the “extraordinary circumstances” exception. These include strikes by cargo handlers, firefighters, ground staff, etc. When faced with disruptions caused by these ground staff, the chances of receiving compensation may be significantly reduced. It is crucial to identify exactly which personnel is involved in the strike. This directly impacts your right to compensation.
Flight Cancellation Compensation
In the event of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you within the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.
It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as displayed in the table:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
According to the EU261/2004 regulation, if your flight is delayed and you reach your final destination more than 3 hours later than planned, you are eligible for compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed.
The amount of compensation is based on the distance of the flight and the duration of the delay:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Pacific Airlines Strike Compensation
When a travel disruption occurs, passengers could be eligible for compensation, but specific requirements must be met. It is crucial to understand these requirements to properly navigate the compensation process:
- Your flight must be covered by the EU261 regulation. This covers all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
- A flight delay or cancellation has significantly disrupted your travel plans. This means your flight has been delayed by three hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
- You must have a confirmed reservation and be ready to travel. This includes having a valid booking and all essential travel documents prepared (passport, visas).
- You need to arrive at the airport on time. Check-in within the time specified by the airline. If no specific time is provided, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.
Should you believe you meet these criteria following a Pacific Airlines strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Being aware of your rights and responsibilities is the first step in potentially receiving compensation for an airline strike.
How to Claim Pacific Airlines Strike Compensation
Dealing with flight delays or cancellations due to strikes is always frustrating. It can not only ruin your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, follow these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws thoroughly and will strive to obtain your rightful compensation. You are only charged if we win your case.
Following these steps, get the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers should know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Keep in mind that the services we are describing below fall under the airline company’s duty to care for each passenger.
Right to Care
When the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to reduce discomfort. Some of the basic services include free beverages and meals. In addition to this, the affected passengers have a right to make 2 calls and send faxes, or e-mails for free.
Rebooking or Refunds
If your flight is cancelled or delayed by more than five hours, you have the right to a full refund or an alternative flight to your final destination. These options offer some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
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