Compensation and Reimbursement for Batik Air Strike

Flight cancellations or delays caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261 regulation. This regulation establishes the rules for compensation and assistance to passengers during airline strikes. In this article, we will look at passenger rights and how to claim compensation from the airline.

When Are You Entitled to Batik Air Strike Compensation?

European Union Regulation 261/2004 protects passengers affected by airline strikes. This legislation obliges the airline to issue compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, consequently, the airline is responsible for them.

It is crucial to understand that the situation with compensation is complex. Certain strikes may be classified as the “extraordinary circumstances” exception. These include strikes by baggage handlers, firefighters, ground personnel, etc. When faced with disruptions due to these ground crew members, the chances of receiving compensation may be significantly reduced. It is essential to determine exactly which crew is involved in the strike. This directly affects your eligibility for compensation.

Flight Cancellation Compensation

In the event of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you during the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.

It is important to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers may be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the table:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Flight Delay Compensation

According to the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than 3 hours later than scheduled, you are entitled to compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed.

The amount of compensation is based on the distance of the flight and the duration of the delay:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Requirements for Batik Air Strike Compensation

When a flight disruption occurs, passengers may be entitled to compensation, but specific requirements must be met. It is crucial to understand these requirements to effectively manage the compensation process:

• Your flight must be covered by the EU261/2004 regulation. This applies to all flights leaving from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
• A flight cancellation or delay has significantly disrupted your travel plans. This means your flight was delayed by three hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
• You are required to have a confirmed reservation and be prepared to travel. This includes having a confirmed booking and all necessary travel documents ready (passport, visas).
• You need to arrive at the airport on time. Check-in by the time specified by the airline. If no time is given, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.

If you believe you meet these conditions following a Batik Air strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step towards potentially obtaining compensation for an airline strike.

How to Claim Batik Air Strike Compensation

Dealing with cancelled or delayed flights due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, follow these steps:

1. Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
2. Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws thoroughly and will make every effort to secure your compensation. You are only charged if we win your case.

By following these steps, you’ll receive the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers must know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Note that the services we are describing below are a part of the airline company’s duty to care for each passenger.

Right to Care

When the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to alleviate discomfort. Some of the basic services are free beverages and meals. Additionally, the affected passengers have a right to make 2 calls and send faxes, or emails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by more than five hours, you are entitled to a full refund or an alternative flight to your final destination. These options offer some flexibility, which is great because you can choose what works best for you.

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