Flight cancellations or delays due to airline strikes can be annoying, but there is good news for travelers. There is a law called EU 261/2004 that protects you. It stipulates that airlines must issue compensation if your flight is cancelled or delayed due to a strike. In this article, we will clarify what EU261 is and how it can help you.
Passenger Rights Under EU 261/2004
Now let’s explore the details of EU Regulation 261/2004. In the following sections, you will learn about your entitlement to compensation and what benefits you can expect in case of a flight disruption.
Right to Compensation
The European Union regulation states that if you are covered by EU 261, you have a right to seek compensation if a wildcat or planned strike of the airline’s workers affects your flight. It is worth noting, such situations do not qualify as “extraordinary circumstances” which are events outside the airline’s control.
Flight Cancellation Compensation
In line with EU Regulation 261, you can receive compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within 14 days before your scheduled travel date.
However, as is frequently the case, there are exceptions you should be aware of. Specifically, the airline is entitled to refuse compensation if they choose to offer you an alternative flight. Though this flight must also meet specific requirements:
- If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
- If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
- If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;
If you agreed to the alternative flight provided by the airline but arrived at your final destination later than you were supposed to, you are still eligible to claim compensation.
The primary factors that affect the amount of compensation are the flight distance and the delay time. Check the table below for compensation amounts:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Delays caused by airline strikes of any duration can be frustrating and can significantly disrupt your plans. You are entitled to compensation if the flight delay caused by an airline strike lasts at least three hours.
Regarding the potential amount of compensation that passengers may receive, there are two crucial factors to consider: the duration of the delay and the flight distance. Check the table below for compensation amounts:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Ticket Refund or Alternative Transportation
In the rare cases when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger has more substantial rights. There are two options for you to choose from:
- You can refuse the delayed or cancelled flight and choose a full ticket refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
- You can agree to use an alternative flight that the airline arranges for you.
As you can see, you have the right to select the option that meets your needs.
Right to Care
Besides compensation for a delayed or cancelled flight resulting from an airline strike, passengers are also entitled to the right to care. So, the airline is required to provide passengers with food, beverages, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline is required to provide you with a hotel, as well as transportation between the airport and the hotel.
Upgrading and Downgrading
Occasionally it happens the airline can either downgrade or upgrade your flight’s class when providing an alternative flight. In these situations, you should be aware of specific rules and your rights:
In case of upgrading: if your class has been upgraded, you don’t need to pay extra for this benefit.
In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Furthermore, the compensation here is determined by the distance of the flight:
- 30% of the cost of the flights that are 1,500 km or less;
- 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
- 75% of the cost of the flight is 3,500 km and more.
These rules apply to all flights inside the EU; besides, these rules apply to flights that are either departing from or arriving in the European Union on airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, you should know that in cases in which the airline cannot control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute could considerably affect aviation (such as a national labor or air traffic strike); however, such situations are not under the airline’s control, and it’s not its fault that this situation happens. Therefore, the airline is not required to pay compensation for disrupted flights.
Even though many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not provide compensation.
In line with the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove they have done everything possible to avoid a strike. If the airline cannot prove it, they are obliged to pay passengers compensation for flight disruptions.
Which Flights are Covered by EU 261/2004?
EU 261 applies to all flights departing from EU airports. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Precision Air is not a European airline. Consequently, they don’t have to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.
Itinerary | Covered by EU 261 |
Flights departing from EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How to Get Precision Air Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. Such situations can not only ruin your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, follow these steps:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
31.03.202516:20 | Precision Air 643 | Comoro (HAH) Dar Es Salaam (DAR) | cancelled | Refunds |
31.03.202515:10 | Precision Air 643 | Anjouan (AJN) Comoro (HAH) | cancelled | Refunds |
31.03.202515:10 | Precision Air 643 | Anjouan (AJN) Comoro (HAH) | cancelled | Refunds |
31.03.202514:05 | Precision Air 642 | Comoro (HAH) Anjouan (AJN) | cancelled | Refunds |
22.03.202518:30 | Precision Air 4486 | Nairobi (NBO) Dar Es Salaam (DAR) | delayed | Refunds |
26.02.202518:30 | Precision Air 4494 | Nairobi (NBO) Zanzibar (ZNZ) | delayed | Refunds |