Refunds and Compensation for EVA Air Strike

Yurii Moskalenko
30.08.2024
Updated 25.07.2025

Flight cancellations or delays due to airline strikes can be annoying, but there is good news for passengers. There is a law called EU 261 that protects you. It says that airlines are required to issue compensation if your flight is cancelled or delayed because of a strike. In this article, we will clarify what the EU 261 regulation is and how it can assist you.

Passenger Rights Under EU 261/2004

Now let’s focus on the particulars of EU Regulation 261. In the following sections, you will discover your rights to compensation and what benefits you can expect in case of a flight disruption.

Right to Compensation

The European Union regulation states that if you are protected by EU 261, you have a right to seek compensation if a wildcat or planned strike of the airline’s workers affects your flight. It’s important to note, that both cases do not qualify as “extraordinary circumstances” meaning circumstances the airline cannot control.

EVA Air Flight Cancellation Compensation

According to EU Regulation 261, you are entitled to compensation of up to €600 if your flight is cancelled and the airline does not notify you about the cancellation within 14 days before your planned departure date.

Yet, as is frequently the case, there are exceptions you should be aware of. Specifically, the airline is entitled to refuse compensation if they choose to offer you an alternative flight. However, this flight should also meet specific requirements:

  • If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
  • If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
  • If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours.

If you agreed to the alternative flight offered by the airline but arrived at your final destination later than you were supposed to, you are still eligible to claim compensation.

The key factors that affect the amount of compensation are the flight distance and the duration of the delay. Check the table provided below for compensation amounts:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

EVA Air Flight Delay Compensation

Delays caused by airline strikes of any duration can be frustrating and can significantly disrupt your plans. You may be eligible for compensation if the flight delay caused by an airline strike lasts at least three hours.

Concerning the potential compensation amount that passengers may receive, there are two important things to consider: the duration of the delay and the flight distance. See the table provided below for compensation amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Ticket Refund or Alternative Transportation

In the rare cases when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger is entitled to more substantial rights. You have two options to select from:

  • You can refuse the delayed or cancelled flight and choose a full ticket refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
  • You can agree to use an alternative flight that the airline arranges for you.

As you can see, you have the right to select the option that meets your needs.

Right to Care

Besides flight compensation for a delayed or cancelled flight resulting from an airline strike, passengers also have the right to care. So, the airline must provide passengers with food, beverages, and the opportunity to make two phone calls, fax messages, and emails. When your flight is rescheduled for the next day, the airline is obliged to provide you with a hotel, as well as transportation from the airport to the hotel and back.

Upgrading and Downgrading

In some instances, it happens the airline can either upgrade or downgrade your flight’s class when offering an alternative flight. In these situations, you should be aware of specific rules and your rights:

In case of upgrading: if your class has been upgraded, you don’t need to pay extra for this benefit.

In case of downgrading: if your class is downgraded, the airline must reimburse you. Again, the compensation here entirely depends on the distance of the flight:

  • 30% of the cost of the flights that are 1,500 km or less;
  • 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
  • 75% of the cost of the flight is 3,500 km and more.

These rules apply to all flights within the EU; additionally, these rules cover flights that are either departing from or arriving in the European Union on EU-based airlines.

When Are You Not Entitled to Compensation?

Unfortunately, you should be aware that in situations where the airline cannot influence or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute can significantly affect aviation (it can be a national labor or air traffic strike); however, such occasions are not under the airline’s control, and it’s not their fault that this situation occurs. As a result, an airline is not obligated to pay compensation for disrupted flights.

Even though many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this does not automatically mean that the airline will not provide compensation.

In line with the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to avoid a strike. If the airline cannot prove it, it is required to pay passengers compensation for flight disruptions.

Which Flights are Covered by EU 261/2004?

EU Regulation 261 applies to all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, EVA Air isn’t a European airline. Therefore, they don’t have to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Get EVA Air Strike Compensation

Dealing with delayed or cancelled flights due to strikes is always frustrating. Such situations can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, take the following actions:

  1. Complete our form. You’ll need to provide flight details including your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws well and will strive to secure your compensation. You only pay us if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Flight number Route Status Compensation

12.11.202523:25

EVA Air

6535

Taipei (TPE)

Hong Kong (HKG)

Delayed

Claim Refund

12.11.202521:10

EVA Air

858

Hong Kong (HKG)

Taipei (TPE)

Delayed

Claim Refund

12.11.202520:20

EVA Air

195

Tokyo (NRT)

Taipei (TPE)

Delayed

Claim Refund

12.11.202520:10

EVA Air

185

Okinawa (OKA)

Taipei (TPE)

Delayed

Claim Refund

12.11.202519:55

EVA Air

715

Beijing (PEK)

Taipei (TPE)

Delayed

Claim Refund

12.11.202519:40

EVA Air

872

Hong Kong (HKG)

Taipei (TPE)

Delayed

Claim Refund

12.11.202519:35

EVA Air

757

Hangzhou (HGH)

Taipei (TPE)

Delayed

Claim Refund

12.11.202519:20

EVA Air

3271

Auckland (AKL)

Queenstown (ZQN)

Delayed

Claim Refund

12.11.202518:50

EVA Air

278

Manila (MNL)

Taipei (TPE)

Delayed

Claim Refund

12.11.202518:20

EVA Air

386

Hanoi (HAN)

Taipei (TPE)

Delayed

Claim Refund

12.11.202518:10

EVA Air

129

Tokyo (KIX)

Taipei (TPE)

Delayed

Claim Refund

12.11.202517:30

EVA Air

2220

Bangkok (BKK)

Taipei (TPE)

Delayed

Claim Refund

12.11.202517:15

EVA Air

68

Bangkok (BKK)

Taipei (TPE)

Delayed

Claim Refund

12.11.202516:40

EVA Air

256

Denpasar (DPS)

Taipei (TPE)

Delayed

Claim Refund

12.11.202516:35

EVA Air

2896

Hong Kong (HKG)

Taipei (TPE)

Delayed

Claim Refund

12.11.202515:45

EVA Air

216

Singapore (SIN)

Taipei (TPE)

Delayed

Claim Refund

12.11.202514:35

EVA Air

238

Jakarta (CGK)

Taipei (TPE)

Delayed

Claim Refund

12.11.202513:20

EVA Air

3115

San Francisco (SFO)

San Salvador (SAL)

Delayed

Claim Refund

12.11.202513:15

EVA Air

2762

Taipei (TPE)

Beijing (PEK)

Delayed

Claim Refund

12.11.202512:45

EVA Air

212

Bangkok (BKK)

Taipei (TPE)

Delayed

Claim Refund

12.11.202512:25

EVA Air

3977

Bangkok (BKK)

Chiang Mai (CNX)

Delayed

Claim Refund

12.11.202512:15

EVA Air

3433

Chiang Mai (CNX)

Bangkok (BKK)

Delayed

Claim Refund

12.11.202511:55

EVA Air

3991

Bangkok (BKK)

Koh Samui (USM)

Delayed

Claim Refund

12.11.202510:15

EVA Air

3434

Bangkok (BKK)

Chiang Mai (CNX)

Delayed

Claim Refund

12.11.202509:00

EVA Air

237

Taipei (TPE)

Jakarta (CGK)

Delayed

Claim Refund

12.11.202508:45

EVA Air

3262

Wellington (WLG)

Auckland (AKL)

Delayed

Claim Refund

12.11.202508:30

EVA Air

2202

Singapore (SIN)

Taipei (TPE)

Delayed

Claim Refund

12.11.202508:15

EVA Air

2222

Bangkok (BKK)

Taipei (TPE)

Delayed

Claim Refund

12.11.202508:10

EVA Air

3245

Auckland (AKL)

Wellington (WLG)

Delayed

Claim Refund

12.11.202507:55

EVA Air

184

Taipei (TPE)

Tokyo (NRT)

Delayed

Claim Refund

12.11.202507:40

EVA Air

395

Taipei (TPE)

Ho Chi Minh City (SGN)

Delayed

Claim Refund

12.11.202507:35

EVA Air

3415

Bangkok (BKK)

Krabi (KBV)

Delayed

Claim Refund

12.11.202507:25

EVA Air

3432

Bangkok (BKK)

Chiang Mai (CNX)

Delayed

Claim Refund

12.11.202506:55

EVA Air

112

Taipei (TPE)

Okinawa (OKA)

Delayed

Claim Refund

12.11.202506:40

EVA Air

3302

Wellington (WLG)

Auckland (AKL)

Delayed

Claim Refund

12.11.202506:30

EVA Air

178

Taipei (TPE)

Tokyo (KIX)

Delayed

Claim Refund

12.11.202503:40

EVA Air

262

Manila (MNL)

Taipei (TPE)

Delayed

Claim Refund

12.11.202503:20

EVA Air

6538

Hong Kong (HKG)

Taipei (TPE)

Delayed

Claim Refund

12.11.202501:55

EVA Air

382

Ho Chi Minh City (SGN)

Taipei (TPE)

Delayed

Claim Refund

12.11.202501:00

EVA Air

3710

Mumbai (BOM)

Singapore (SIN)

Delayed

Claim Refund

12.11.202500:30

EVA Air

6061

Taipei (TPE)

Singapore (SIN)

Delayed

Claim Refund

12.11.202500:15

EVA Air

35

Toronto (YYZ)

Taipei (TPE)

Delayed

Claim Refund

11.11.202523:55

EVA Air

10

Taipei (TPE)

Vancouver (YVR)

Delayed

Claim Refund

11.11.202523:40

EVA Air

26

Taipei (TPE)

Seattle (SEA)

Delayed

Claim Refund

11.11.202523:25

EVA Air

6537

Taipei (TPE)

Hong Kong (HKG)

Delayed

Claim Refund

11.11.202520:55

EVA Air

101

Fukuoka (FUK)

Taipei (TPE)

Delayed

Claim Refund

11.11.202520:20

EVA Air

195

Tokyo (NRT)

Taipei (TPE)

Delayed

Claim Refund

11.11.202520:15

EVA Air

806

Macau (MFM)

Taipei (TPE)

Delayed

Claim Refund

11.11.202520:10

EVA Air

185

Okinawa (OKA)

Taipei (TPE)

Delayed

Claim Refund

11.11.202520:10

EVA Air

721

Shanghai (PVG)

Taipei (TPE)

Delayed

Claim Refund

11.11.202519:45

EVA Air

188

Shenzhen (SZX)

Taipei (TPE)

Delayed

Claim Refund

11.11.202519:40

EVA Air

12

Taipei (TPE)

Los Angeles (LAX)

Delayed

Claim Refund

11.11.202519:00

EVA Air

809

Taipei (TPE)

Hong Kong (HKG)

Delayed

Claim Refund

11.11.202518:20

EVA Air

386

Hanoi (HAN)

Taipei (TPE)

Delayed

Claim Refund

11.11.202518:10

EVA Air

129

Tokyo (KIX)

Taipei (TPE)

Delayed

Claim Refund

11.11.202517:30

EVA Air

2220

Bangkok (BKK)

Taipei (TPE)

Delayed

Claim Refund

11.11.202517:15

EVA Air

68

Bangkok (BKK)

Taipei (TPE)

Delayed

Claim Refund

11.11.202516:40

EVA Air

256

Denpasar (DPS)

Taipei (TPE)

Delayed

Claim Refund

11.11.202515:45

EVA Air

216

Singapore (SIN)

Taipei (TPE)

Delayed

Claim Refund

11.11.202515:25

EVA Air

228

Kuala Lumpur (KUL)

Taipei (TPE)

Delayed

Claim Refund

11.11.202514:35

EVA Air

238

Jakarta (CGK)

Taipei (TPE)

Delayed

Claim Refund

11.11.202512:25

EVA Air

3285

Auckland (AKL)

Queenstown (ZQN)

Delayed

Claim Refund

11.11.202511:55

EVA Air

3266

Wellington (WLG)

Auckland (AKL)

Delayed

Claim Refund

11.11.202509:55

EVA Air

3264

Wellington (WLG)

Auckland (AKL)

Delayed

Claim Refund

11.11.202509:15

EVA Air

397

Taipei (TPE)

Hanoi (HAN)

Delayed

Claim Refund

11.11.202507:00

EVA Air

621

Los Angeles (LAX)

Taipei (TPE)

Delayed

Claim Refund

11.11.202500:15

EVA Air

35

Toronto (YYZ)

Taipei (TPE)

Delayed

Claim Refund

10.11.202523:30

EVA Air

55

Chicago (ORD)

Taipei (TPE)

Delayed

Claim Refund

10.11.202522:00

EVA Air

3088

Vancouver (YVR)

Edmonton (YEG)

Delayed

Claim Refund

10.11.202520:35

EVA Air

3747

Tokyo (HND)

Komatsu (KMQ)

Delayed

Claim Refund

10.11.202519:40

EVA Air

3709

Singapore (SIN)

Mumbai (BOM)

Delayed

Claim Refund

10.11.202517:45

EVA Air

3283

Auckland (AKL)

Queenstown (ZQN)

Delayed

Claim Refund

10.11.202517:20

EVA Air

3252

Queenstown (ZQN)

Auckland (AKL)

Delayed

Claim Refund

10.11.202516:50

EVA Air

186

Taipei (TPE)

Okinawa (OKA)

Delayed

Claim Refund

10.11.202516:10

EVA Air

3205

Auckland (AKL)

Brisbane (BNE)

Delayed

Claim Refund

10.11.202514:15

EVA Air

3222

Queenstown (ZQN)

Auckland (AKL)

Cancelled

Claim Refund

10.11.202512:25

EVA Air

3285

Auckland (AKL)

Queenstown (ZQN)

Delayed

Claim Refund

10.11.202510:55

EVA Air

177

Tokyo (KIX)

Taipei (TPE)

Delayed

Claim Refund

10.11.202509:45

EVA Air

383

Taipei (TPE)

Da Nang (DAD)

Delayed

Claim Refund

10.11.202509:20

EVA Air

3201

Auckland (AKL)

Brisbane (BNE)

Delayed

Claim Refund

10.11.202508:30

EVA Air

3237

Auckland (AKL)

Christchurch (CHC)

Delayed

Claim Refund

10.11.202508:20

EVA Air

132

Taipei (TPE)

Tokyo (KIX)

Delayed

Claim Refund

10.11.202506:55

EVA Air

112

Taipei (TPE)

Okinawa (OKA)

Delayed

Claim Refund

10.11.202501:00

EVA Air

3710

Mumbai (BOM)

Singapore (SIN)

Delayed

Claim Refund

09.11.202523:20

EVA Air

3408

Mumbai (BOM)

Bangkok (BKK)

Delayed

Claim Refund

09.11.202521:20

EVA Air

52

Taipei (TPE)

Chicago (IAH)

Delayed

Claim Refund

09.11.202521:15

EVA Air

3215

Auckland (AKL)

Christchurch (CHC)

Delayed

Claim Refund

09.11.202521:10

EVA Air

858

Hong Kong (HKG)

Taipei (TPE)

Delayed

Claim Refund

09.11.202520:35

EVA Air

3747

Tokyo (HND)

Komatsu (KMQ)

Delayed

Claim Refund

09.11.202520:10

EVA Air

185

Okinawa (OKA)

Taipei (TPE)

Delayed

Claim Refund

09.11.202520:00

EVA Air

3253

Auckland (AKL)

Christchurch (CHC)

Delayed

Claim Refund

09.11.202519:55

EVA Air

715

Beijing (PEK)

Taipei (TPE)

Delayed

Claim Refund

09.11.202519:45

EVA Air

188

Shenzhen (SZX)

Taipei (TPE)

Delayed

Claim Refund

09.11.202519:40

EVA Air

872

Hong Kong (HKG)

Taipei (TPE)

Delayed

Claim Refund

09.11.202519:35

EVA Air

757

Hangzhou (HGH)

Taipei (TPE)

Delayed

Claim Refund

09.11.202519:25

EVA Air

3143

Ottawa (YOW)

Toronto (YYZ)

Cancelled

Claim Refund

09.11.202519:15

EVA Air

3280

Christchurch (CHC)

Auckland (AKL)

Delayed

Claim Refund

09.11.202519:00

EVA Air

3233

Auckland (AKL)

Christchurch (CHC)

Delayed

Claim Refund

09.11.202518:50

EVA Air

278

Manila (MNL)

Taipei (TPE)

Delayed

Claim Refund

09.11.202518:20

EVA Air

386

Hanoi (HAN)

Taipei (TPE)

Delayed

Claim Refund
Yurii Moskalenko
3005 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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