Paris-Orly Airport Flight Delay and Cancellation Compensation

Delayed and cancelled flights are the most common problems experienced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 outlines the situations when passengers are eligible for compensation and assistance in cases of flight disruption.

Here, you will find everything you need to know about EU 261 regulation and under what circumstances you are entitled to compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, travelers traveling to or from Paris-Orly Airport on flights operated by EU-based airlines have specific rights in case of significant cancellations or delays. These rights include:

• Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
• Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Travelers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: Depending on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.

Paris-Orly Airport Flight Delay Compensation

Passengers facing flight delays at Paris-Orly Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it follows UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for delays due to extraordinary circumstances beyond their control.

Paris-Orly Airport Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Paris-Orly Airport, under EU 261, flyers are eligible to get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.

However, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Compensation could still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the duration of the delay. You can check the following table to figure out the amount of compensation you are eligible for:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t provide compensation for cancellations due to extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.

Which Paris-Orly Airport Flights are Covered by EU261?

When you’re departing from an airport within the European Union and flying with an airline flight from the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from Paris-Orly Airport to anywhere	Yes	Yes
Arrivals at Paris-Orly Airport from inside the EU	Yes	No
Arrivals at Paris-Orly Airport from outside the EU	Yes	No

How to Claim Compensation from Paris-Orly Airport

Flight cancellations and delays are common due to factors such as bad weather, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Paris-Orly Airport, you could be eligible for compensation under EU 261/2004.

To initiate a compensation claim, follow these steps:

1. Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
2. Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws well and will strive to secure your compensation. You only pay us if we win your case.

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