Passengers of Boliviana de Aviación who have faced a flight delay or cancellation have a legal right to compensation. Under EU 261/2004, an airline is obliged to compensate passengers in case of a significant disruption. Here, we’ll examine your rights and the steps you should follow to get the compensation you are entitled to from the airline.
Boliviana de Aviación Flight Delay or Cancellation Compensation
Before claiming the Boliviana de Aviación compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation.
Boliviana de Aviación Compensation for Flight Delay
According to UK and EU laws, passengers can receive up to €600 in compensation per person if their flight arrives late. It’s essential to note that this flight delay compensation is based on the flight’s arrival time, not the departure time, so the key to your claim relies on the actual time you arrive at your final destination.
Let’s take a look at how much compensation you may receive if your flight is delayed. The amount of compensation depends on several factors, including the duration of the delay and the distance of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Be aware you may not always be compensated for every flight delay. Boliviana de Aviación is not obliged to pay compensation when extraordinary circumstances outside their control occur. This includes bad weather, airport issues, or air traffic controller strikes. In these cases, you will usually not be compensated as it is not the airline’s fault.
Boliviana de Aviación Compensation for Flight Cancellation
EU Regulation 261/2004 states that airlines are required to notify passengers of cancellations at least 14 days before departure. If the airline doesn’t provide timely notification, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, according to the distance of the flight. However, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Even when accepting an alternative flight, passengers retain their entitlement to compensation if they still experience significant delays at their final destination. The compensation amount is calculated according to two factors: the distance of the flight and the duration of the delay, in line with the table below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Boliviana de Aviación isn’t required to compensate you if they offer an alternative flight that departs and arrives near the same time as your original flight. Moreover, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline staff goes on strike.
Are Boliviana de Aviación Flights Covered By EU 261/2004?
EU 261 covers all flights departing from airports in the EU. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from European Union member states as well as Iceland, Norway, and Switzerland.
Nevertheless, Boliviana de Aviación isn’t a European airline. Therefore, they are not obliged to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Boliviana de Aviación
If your travel plans have been affected by a flight cancellation or delay with Boliviana de Aviación, it’s essential to understand that you might be entitled to compensation under EU regulations. For this reason, it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will strive to secure your compensation. You are only charged if we win your case.
These steps will help you file your claim quickly and improve your chances of getting the compensation you’re owed. You might have plenty of time after your flight to make a claim, but it’s best to complete it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Boliviana de Aviación goes the extra mile to help passengers during travel disruptions by providing services that complement flight compensation.
Right to Care
When flight disruptions happen, Boliviana de Aviación is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU 261, kicks in when flight delays exceed two hours. The services provided include:
- Food and Drinks: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Boliviana de Aviación offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Boliviana de Aviación provides hotel room accommodation. This also covers transportation to and from the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airport staff at the airport for immediate assistance.
Rebooking and Refunds
When Boliviana de Aviación cancels a flight, passengers can choose to receive a full refund or rebook on a different flight. This option is essential for minimizing travel disruptions and helping passengers to manage unforeseen circumstances efficiently.
- Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, Boliviana de Aviación will provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Boliviana de Aviación shall arrange accommodation and transfers as needed. Furthermore, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s essential to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Additionally, if your booking involves connecting flights, Boliviana de Aviación shall help in rebooking your entire journey, not only the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to ensure this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
18.06.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
16.06.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
14.06.202519:45 | BoA 556 | La Paz (VVI) Tarija (TJA) | delayed | Claim Refund |
14.06.202518:35 | BoA 578 | Cochabamba (CBB) Sucre (SRE) | delayed | Claim Refund |
14.06.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
09.06.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
07.06.202519:50 | BoA 579 | Sucre (SRE) Cochabamba (CBB) | delayed | Claim Refund |
07.06.202519:45 | BoA 556 | La Paz (VVI) Tarija (TJA) | delayed | Claim Refund |
07.06.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
06.06.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
04.06.202512:15 | BoA 392 | Cochabamba (CBB) Rurrenabaque (RBQ) | delayed | Claim Refund |
02.06.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
02.06.202512:55 | BoA 1724 | Iquique (IQQ) Santiago (SCL) | delayed | Claim Refund |
31.05.202519:50 | BoA 579 | Sucre (SRE) Cochabamba (CBB) | delayed | Claim Refund |
31.05.202518:35 | BoA 578 | Cochabamba (CBB) Sucre (SRE) | delayed | Claim Refund |
31.05.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
30.05.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
24.05.202521:20 | BoA 557 | Tarija (TJA) La Paz (VVI) | delayed | Claim Refund |
24.05.202519:45 | BoA 556 | La Paz (VVI) Tarija (TJA) | delayed | Claim Refund |
23.05.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
19.05.202512:55 | BoA 1724 | Iquique (IQQ) Santiago (SCL) | delayed | Claim Refund |
18.05.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
17.05.202516:45 | BoA 447 | Trinidad (TDD) Cochabamba (CBB) | delayed | Claim Refund |
10.05.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
09.05.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
08.05.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
05.05.202515:20 | BoA 446 | Cochabamba (CBB) Trinidad (TDD) | delayed | Claim Refund |
03.05.202519:45 | BoA 556 | La Paz (VVI) Tarija (TJA) | delayed | Claim Refund |
03.05.202516:45 | BoA 447 | Trinidad (TDD) Cochabamba (CBB) | delayed | Claim Refund |
