Passengers of Ariana Afghan Airlines who have experienced a flight delay or cancellation have a legal right to compensation. According to EU Regulation 261/2004, airlines must compensate passengers if there’s a significant disruption. In this article, we will look at your rights and the steps you need to take to get the compensation you have a right to from the airline.
Ariana Afghan Airlines Flight Delay or Cancellation Compensation
Before claiming the Ariana Afghan Airlines compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation.
Ariana Afghan Airlines Compensation for Flight Delay
In line with UK and EU laws, passengers may be entitled to up to €600 in compensation per person if their flight experiences a delay. It’s crucial to note that this flight delay compensation depends on the flight’s arrival time, not the departure time, so the key to your claim is the actual time you arrive at your destination airport.
Here’s an overview of how much compensation you could be eligible for if your flight is delayed. The amount of compensation is determined by several factors, such as the duration of the delay and the distance of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Remember you might not be compensated for every flight delay. Ariana Afghan Airlines isn’t required to pay compensation when extraordinary circumstances beyond their control happen. This covers severe weather conditions, problems at the airport, or air traffic controller strikes. In these cases, you will usually not be compensated as it is not the airline’s fault.
Ariana Afghan Airlines Compensation for Flight Cancellation
EU Regulation 261/2004 states that airlines must notify passengers of flight cancellations at least 14 days before the scheduled flight. If the airline fails to notify you in time, you might be eligible for flight cancellation compensation ranging from €250 to €600 per passenger, based on the distance of the flight. Nevertheless, if the airline provides you with an alternate flight, it may avoid compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
When accepting an alternative flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The compensation amount is calculated according to two criteria: the flight distance and the duration of the delay, in line with the table below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Ariana Afghan Airlines is not obliged to compensate you if they provide an alternative flight that departs and arrives close to the same time as your original flight. Additionally, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline staff goes on strike.
Are Ariana Afghan Airlines Flights Covered By EU 261/2004?
European Union Regulation 261 applies to all flights departing from airports in the EU. It also covers flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Ariana Afghan Airlines isn’t a European airline. Therefore, they don’t have to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Ariana Afghan Airlines
If your travel plans have been affected by a flight cancellation or delay with Ariana Afghan Airlines, it’s crucial to know that you might be entitled to compensation under EU regulations. That’s why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in this form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will strive to obtain your rightful compensation. You are only charged if we win your case.
These steps will assist you in filing your claim quickly and improve your chances of obtaining the compensation you’re owed. You may have plenty of time after your flight to make a claim, but it’s best to do it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Ariana Afghan Airlines goes the additional mile to support passengers during travel disruptions by providing services that complement flight compensation.
Right to Care
When flight disruptions happen, Ariana Afghan Airlines is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, becomes applicable when flight delays exceed two hours. The services provided include:
- Meals and Refreshments: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Ariana Afghan Airlines offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Ariana Afghan Airlines provides hotel room accommodation. This covers transportation between the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airline staff at the airport for immediate assistance.
Rebooking and Refunds
When Ariana Afghan Airlines cancels a flight, passengers have the option to get a full refund or rebook on a different flight. This option is crucial for minimizing travel disruptions and supporting passengers to manage unforeseen circumstances successfully.
- Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, Ariana Afghan Airlines will provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Ariana Afghan Airlines shall arrange accommodation and transfers as needed. Additionally, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking involves connecting flights, Ariana Afghan Airlines will assist in rebooking your entire journey, not only the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to ensure this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
18.06.202514:15 | Ariana Afghan Airlines 252 | Herat (HEA) Kabul (KBL) | delayed | Claim Refund |
17.06.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
17.06.202511:00 | Ariana Afghan Airlines 268 | Kandahar (KDH) Kabul (KBL) | delayed | Claim Refund |
17.06.202509:00 | Ariana Afghan Airlines 267 | Kabul (KBL) Kandahar (KDH) | delayed | Claim Refund |
16.06.202513:00 | Ariana Afghan Airlines 261 | Kabul (KBL) Mazar-i-sharif (MZR) | delayed | Claim Refund |
16.06.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
16.06.202503:30 | Ariana Afghan Airlines 404 | Dubai (DXB) Kandahar (KDH) | cancelled | Claim Refund |
14.06.202513:00 | Ariana Afghan Airlines 261 | Kabul (KBL) Mazar-i-sharif (MZR) | delayed | Claim Refund |
13.06.202514:15 | Ariana Afghan Airlines 252 | Herat (HEA) Kabul (KBL) | delayed | Claim Refund |
13.06.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
12.06.202514:15 | Ariana Afghan Airlines 252 | Herat (HEA) Kabul (KBL) | delayed | Claim Refund |
12.06.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
12.06.202502:40 | Ariana Afghan Airlines 402 | Dubai (DXB) Kabul (KBL) | delayed | Claim Refund |
11.06.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
10.06.202519:00 | Ariana Afghan Airlines 719 | Herat (HEA) Istanbul (IST) | delayed | Claim Refund |
10.06.202502:40 | Ariana Afghan Airlines 402 | Dubai (DXB) Kabul (KBL) | delayed | Claim Refund |
06.06.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
05.06.202512:50 | Ariana Afghan Airlines 706 | Tehran (IKA) Mazar-i-sharif (MZR) | delayed | Claim Refund |
04.06.202515:00 | Ariana Afghan Airlines 262 | Mazar-i-sharif (MZR) Kabul (KBL) | delayed | Claim Refund |
04.06.202513:00 | Ariana Afghan Airlines 261 | Kabul (KBL) Mazar-i-sharif (MZR) | delayed | Claim Refund |
03.06.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
03.06.202511:00 | Ariana Afghan Airlines 268 | Kandahar (KDH) Kabul (KBL) | delayed | Claim Refund |
03.06.202509:00 | Ariana Afghan Airlines 267 | Kabul (KBL) Kandahar (KDH) | delayed | Claim Refund |
02.06.202514:15 | Ariana Afghan Airlines 252 | Herat (HEA) Kabul (KBL) | delayed | Claim Refund |
01.06.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
01.06.202502:40 | Ariana Afghan Airlines 402 | Dubai (DXB) Kabul (KBL) | delayed | Claim Refund |
01.06.202501:30 | Ariana Afghan Airlines 716 | Istanbul (IST) Herat (HEA) | delayed | Claim Refund |
31.05.202511:00 | Ariana Afghan Airlines 722 | Tehran (IKA) Herat (HEA) | delayed | Claim Refund |
31.05.202502:40 | Ariana Afghan Airlines 402 | Dubai (DXB) Kabul (KBL) | delayed | Claim Refund |
30.05.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
29.05.202512:50 | Ariana Afghan Airlines 706 | Tehran (IKA) Mazar-i-sharif (MZR) | delayed | Claim Refund |
28.05.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
27.05.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
26.05.202514:15 | Ariana Afghan Airlines 252 | Herat (HEA) Kabul (KBL) | delayed | Claim Refund |
26.05.202511:00 | Ariana Afghan Airlines 718 | Mashad (MHD) Herat (HEA) | delayed | Claim Refund |
25.05.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
24.05.202511:00 | Ariana Afghan Airlines 722 | Tehran (IKA) Herat (HEA) | delayed | Claim Refund |
22.05.202512:50 | Ariana Afghan Airlines 706 | Tehran (IKA) Mazar-i-sharif (MZR) | delayed | Claim Refund |
21.05.202514:15 | Ariana Afghan Airlines 252 | Herat (HEA) Kabul (KBL) | delayed | Claim Refund |
21.05.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
21.05.202502:40 | Ariana Afghan Airlines 402 | Dubai (DXB) Kabul (KBL) | delayed | Claim Refund |
19.05.202503:30 | Ariana Afghan Airlines 404 | Dubai (DXB) Kandahar (KDH) | cancelled | Claim Refund |
18.05.202520:00 | Ariana Afghan Airlines 401 | Kabul (KBL) Dubai (DXB) | delayed | Claim Refund |
18.05.202517:30 | Ariana Afghan Airlines 403 | Kandahar (KDH) Dubai (DXB) | cancelled | Claim Refund |
18.05.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
17.05.202511:00 | Ariana Afghan Airlines 722 | Tehran (IKA) Herat (HEA) | delayed | Claim Refund |
10.05.202511:00 | Ariana Afghan Airlines 722 | Tehran (IKA) Herat (HEA) | delayed | Claim Refund |
10.05.202509:00 | Ariana Afghan Airlines 267 | Kabul (KBL) Kandahar (KDH) | delayed | Claim Refund |
08.05.202512:50 | Ariana Afghan Airlines 706 | Tehran (IKA) Mazar-i-sharif (MZR) | delayed | Claim Refund |
06.05.202511:00 | Ariana Afghan Airlines 268 | Kandahar (KDH) Kabul (KBL) | delayed | Claim Refund |
06.05.202509:00 | Ariana Afghan Airlines 267 | Kabul (KBL) Kandahar (KDH) | delayed | Claim Refund |
05.05.202511:00 | Ariana Afghan Airlines 718 | Mashad (MHD) Herat (HEA) | delayed | Claim Refund |
03.05.202509:00 | Ariana Afghan Airlines 267 | Kabul (KBL) Kandahar (KDH) | delayed | Claim Refund |
01.05.202513:30 | Ariana Afghan Airlines | Istanbul (IST) Herat (HEA) | delayed | Claim Refund |
01.05.202512:50 | Ariana Afghan Airlines 706 | Tehran (IKA) Mazar-i-sharif (MZR) | delayed | Claim Refund |
29.04.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
29.04.202509:00 | Ariana Afghan Airlines 267 | Kabul (KBL) Kandahar (KDH) | delayed | Claim Refund |
27.04.202512:00 | Ariana Afghan Airlines 251 | Kabul (KBL) Herat (HEA) | delayed | Claim Refund |
