Coping with flight issues can be really frustrating. However, the good news is that the European Union has laws to support travelers when things go wrong. If you’re traveling by air in the EU, it’s a good idea to be aware of these protections. They can help you out if your flight gets messed up.
Understanding your rights can make dealing with travel issues much easier. While it won’t make your flight go any faster, it can reduce your anxiety when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
If your flight faces disruptions in the European Union, you’ll get aid. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Refreshments and snacks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to inquire with airline representatives about these entitlements if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
La Compagnie Flight Delay Compensation
Flight delays from La Compagnie can be really annoying. However there’s some good news: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could get up to €600 per person. What counts is when you land, not when you leave. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on your flight distance. A short flight won’t get you as much money as a long one, even if they’re both delayed equally.
Interested in learning exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
La Compagnie Flight Cancellation Compensation
Europe has regulations to assist you if your flight gets cancelled. Here’s what you should know:
In the event of a flight cancellation within two weeks of your planned travel date, you could be eligible for compensation up to €600. But keep in mind – the airline doesn’t have to pay if they offer you an alternative flight that aligns closely with your original schedule.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take an alternative flight from the airline, you can still receive compensation. What matters most is your arrival time at your destination.
The amount you could receive depends on two things:
- How far you’re flying
- The time difference between the scheduled and actual arrival
So, even if the alternative flight is delayed, you might still get some compensation.
Look at the table below for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from La Compagnie
It’s important to understand the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Complete this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will make every effort to obtain your rightful compensation. You only incur a fee if we win your case.
Don’t forget that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed due to operational reasons or mechanical problems, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you are entitled to compensation.
Which La Compagnie Flights are Covered by EU261?
The air passenger protection regulations of the European Union are comprehensive in scope. They cover every flight leaving an airport within an EU country and every flight landing at an airport within an EU country provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also include airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline to, within, or from Europe, you probably have these rights. It’s important to understand these laws – they exist to help you if issues arise with your flight. They ensure you’re not stranded when your trip arrangements fall through.
When You Are Not Entitled to Compensation
La Compagnie isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, situations arise that the airline is powerless against, like extreme weather or unexpected problems.
For instance, if there’s an abrupt major weather event, an airport emergency, or a strike by air traffic controllers, La Compagnie cannot be held accountable. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these things happen, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
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