Refunds and Compensation for United Airlines Strike

Yurii Moskalenko
30.08.2024
Updated 25.07.2025

Flight cancellations or delays due to airline strikes can be frustrating, but there is good news for travelers. There is a law called EU 261/2004 that protects you. It says that airlines are required to issue compensation if your flight is delayed or cancelled due to a strike. In this article, we will clarify what EU261 is and how it can assist you.

Passenger Rights Under EU 261/2004

Now let’s focus on the details of EU Regulation 261/2004. In the following sections, you will learn about your entitlement to compensation and what benefits you can expect in case of a flight disruption.

Right to Compensation

The European Union regulation stipulates that if you are covered by EU 261, you have a right to claim compensation if a wildcat or planned strike by airline workers affects your flight. Notably, such situations do not qualify as “extraordinary circumstances” i.e., those beyond the airline’s control.

United Airlines Flight Cancellation Compensation

In line with EU Regulation 261, you are entitled to compensation of up to €600 if your flight is cancelled and the airline does not notify you about the cancellation within two weeks before your planned departure date.

Yet, as is frequently the case, there are exceptions you should be aware of. Specifically, the airline is entitled to refuse compensation if they decide to offer you an alternative flight. Though this flight must also meet specific requirements:

  • If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
  • If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
  • If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours.

If you agreed to the alternative flight proposed by the airline but arrived at the final destination later than originally scheduled, you are still eligible to claim compensation.

The primary factors that affect the amount of compensation are the flight distance and the duration of the delay. See the table below for compensation amounts:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

United Airlines Flight Delay Compensation

Delays due to airline strikes of any duration can be frustrating and may seriously affect your itinerary. You may be eligible for compensation if the flight delay resulting from an airline strike lasts at least three hours.

Regarding the potential compensation amount that passengers can expect, there are two crucial factors to consider: the duration of the delay and the flight distance. See the table provided below for compensation amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Ticket Refund or Alternative Transportation

In the rare cases when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger has more substantial rights. There are two options for you to choose from:

  • You can refuse the delayed or cancelled flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
  • You can agree to use an alternative flight that the airline arranges for you.

As you can see, you have the right to choose the option that meets your needs.

Right to Care

Besides flight compensation for a cancelled or delayed flight due to an airline strike, passengers also have the right to care. So, the airline is required to provide passengers with food, beverages, and the opportunity to make two phone calls, fax messages, and emails. When your flight is rescheduled for the next day, the airline has to provide you with a hotel, as well as transport between the airport and the hotel.

Upgrading and Downgrading

Occasionally it happens the airline might either downgrade or upgrade your flight’s class when offering an alternative flight. In these situations, you should be aware of specific rules and your rights:

In case of upgrading: if your class has been upgraded, you won’t have to pay extra for this advantage.

In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Furthermore, the compensation in this case entirely depends on the distance of the flight:

  • 30% of the cost of the flights that are 1,500 km or less;
  • 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
  • 75% of the cost of the flight is 3,500 km and more.

These rules apply to all flights inside the EU; additionally, these rules cover flights that are either departing from or arriving in the European Union on airlines based in the EU.

When Are You Not Entitled to Compensation?

Unfortunately, you should understand that in situations in which the airline can’t influence or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute may considerably affect aviation (it can be a national labor or air traffic strike); however, such events are not under the airline’s control, and it’s not its fault that this situation happens. Therefore, the airline is not obligated to pay compensation for disrupted flights.

Although many cases of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not provide compensation.

In line with the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove they have done everything possible to prevent a strike. If the airline cannot prove it, it is obliged to provide passengers compensation for flight disruptions.

Which Flights are Covered by EU 261/2004?

EU Regulation 261 covers all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, United Airlines is not a European airline. Consequently, they are not obliged to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Get United Airlines Strike Compensation

Dealing with flight delays or cancellations due to strikes is always frustrating. Such situations can not only ruin your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, follow these steps:

  1. Complete this form. You’ll need to provide flight details including your flight number, date, and what went wrong.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws well and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Flight number Route Status Compensation

06.12.202520:20

United Airlines

7609

Beijing (PEK)

Xiamen (XMN)

Delayed

Claim Refund

06.12.202519:20

United Airlines

7395

Hobart (HBA)

Brisbane (BNE)

Delayed

Claim Refund

06.12.202518:10

United Airlines

8007

Tokyo (HND)

Hiroshima (HIJ)

Delayed

Claim Refund

06.12.202517:05

United Airlines

7919

Tokyo (HND)

Iwakuni (IWK)

Delayed

Claim Refund

06.12.202516:45

United Airlines

7442

Perth (PER)

Brisbane (BNE)

Delayed

Claim Refund

06.12.202516:30

United Airlines

7922

Tokyo (HND)

Okinawa (OKA)

Delayed

Claim Refund

06.12.202516:25

United Airlines

6511

Riyadh (RUH)

Dubai (DXB)

Delayed

Claim Refund

06.12.202515:55

United Airlines

6739

Wellington (WLG)

Auckland (AKL)

Delayed

Claim Refund

06.12.202515:55

United Airlines

6797

Wellington (WLG)

Sydney (SYD)

Delayed

Claim Refund

06.12.202515:35

United Airlines

8868

Munich (MUC)

Zurich (ZRH)

Delayed

Claim Refund

06.12.202515:10

United Airlines

7404

Brisbane (BNE)

Canberra (CBR)

Delayed

Claim Refund

06.12.202515:05

United Airlines

6740

Queenstown (ZQN)

Auckland (AKL)

Delayed

Claim Refund

06.12.202514:40

United Airlines

7690

Singapore (SIN)

Phnom Penh (SAI)

Delayed

Claim Refund

06.12.202514:20

United Airlines

8004

Okinawa (OKA)

Tokyo (HND)

Delayed

Claim Refund

06.12.202513:45

United Airlines

9759

London (LHR)

Zurich (ZRH)

Delayed

Claim Refund

06.12.202513:05

United Airlines

9750

Zurich (ZRH)

Venice (VCE)

Delayed

Claim Refund

06.12.202512:45

United Airlines

6798

Christchurch (CHC)

Queenstown (ZQN)

Delayed

Claim Refund

06.12.202512:40

United Airlines

6790

Christchurch (CHC)

Dunedin (DUD)

Delayed

Claim Refund

06.12.202512:30

United Airlines

7410

Melbourne (MEL)

Canberra (CBR)

Delayed

Claim Refund

06.12.202512:05

United Airlines

9757

London (LHR)

Zurich (ZRH)

Delayed

Claim Refund

06.12.202511:50

United Airlines

7482

Melbourne (MEL)

Ayers Rock (AYQ)

Delayed

Claim Refund

06.12.202511:15

United Airlines

8766

Munich (MUC)

Krakow (KRK)

Delayed

Claim Refund

06.12.202510:50

United Airlines

9184

Frankfurt (FRA)

Bucharest (OTP)

Delayed

Claim Refund

06.12.202510:30

United Airlines

6480

Johannesburg (JNB)

East London (ELS)

Delayed

Claim Refund

06.12.202510:30

United Airlines

6492

Johannesburg (JNB)

Bulawayo (BUQ)

Delayed

Claim Refund

06.12.202510:15

United Airlines

622

Philadelphia (PHL)

Chicago (ORD)

Delayed

Claim Refund

06.12.202509:55

United Airlines

9843

Vienna (VIE)

Bucharest (OTP)

Delayed

Claim Refund

06.12.202509:50

United Airlines

9791

Amsterdam (AMS)

Zurich (ZRH)

Delayed

Claim Refund

06.12.202509:50

United Airlines

9030

Frankfurt (FRA)

Zurich (ZRH)

Delayed

Claim Refund

06.12.202509:50

United Airlines

9808

Zurich (ZRH)

Miami (MIA)

Delayed

Claim Refund

06.12.202509:45

United Airlines

9773

Dusseldorf (DUS)

Zurich (ZRH)

Delayed

Claim Refund

06.12.202509:40

United Airlines

9795

Budapest (BUD)

Zurich (ZRH)

Delayed

Claim Refund

06.12.202509:15

United Airlines

9756

Zurich (ZRH)

Athens (ATH)

Delayed

Claim Refund

06.12.202509:10

United Airlines

9737

Munich (MUC)

Zurich (ZRH)

Delayed

Claim Refund

06.12.202509:10

United Airlines

9746

Zurich (ZRH)

Geneva (GVA)

Delayed

Claim Refund

06.12.202509:01

United Airlines

7306

Seoul (ICN)

Hong Kong (HKG)

Delayed

Claim Refund

06.12.202509:00

United Airlines

4262

New York (IAD)

Huntsville (HSV)

Delayed

Claim Refund

06.12.202508:54

United Airlines

542

Newark (EWR)

Belize City (BZE)

Delayed

Claim Refund

06.12.202508:45

United Airlines

7277

Zagreb (ZAG)

Zurich (ZRH)

Delayed

Claim Refund

06.12.202508:20

United Airlines

7754

Rome (FCO)

Zurich (ZRH)

Delayed

Claim Refund

06.12.202508:20

United Airlines

4294

New York (IAD)

Philadelphia (PHL)

Delayed

Claim Refund

06.12.202508:15

United Airlines

7220

Addis Ababa (ADD)

Zanzibar (ZNZ)

Delayed

Claim Refund

06.12.202508:00

United Airlines

2383

Philadelphia (PHL)

Denver (DEN)

Delayed

Claim Refund

06.12.202507:55

United Airlines

8788

Frankfurt (FRA)

Krakow (KRK)

Delayed

Claim Refund

06.12.202507:50

United Airlines

8191

Philadelphia (PHL)

Toronto (YYZ)

Delayed

Claim Refund

06.12.202507:40

United Airlines

1859

Minneapolis (MSP)

Chicago (IAH)

Delayed

Claim Refund

06.12.202507:30

United Airlines

165

Agana (GUM)

Taipei (TPE)

Cancelled

Claim Refund

06.12.202507:30

United Airlines

9626

Hamburg (HAM)

London (LHR)

Delayed

Claim Refund

06.12.202506:30

United Airlines

9918

Warsaw (WAW)

Brussels (BRU)

Delayed

Claim Refund

06.12.202506:15

United Airlines

1048

Philadelphia (PHL)

San Francisco (SFO)

Delayed

Claim Refund

06.12.202506:10

United Airlines

6669

Bogota (BOG)

Valledupar (VUP)

Delayed

Claim Refund

06.12.202506:05

United Airlines

7461

Townsville (TSV)

Brisbane (BNE)

Delayed

Claim Refund

06.12.202506:05

United Airlines

7476

Brisbane (BNE)

Melbourne (MEL)

Delayed

Claim Refund

06.12.202505:45

United Airlines

8423

Deer Lake (YDF)

Montreal (YUL)

Cancelled

Claim Refund

06.12.202504:25

United Airlines

7200

Rome (FCO)

New York (IAD)

Delayed

Claim Refund

06.12.202502:05

United Airlines

6704

Miami (MIA)

Bogota (BOG)

Delayed

Claim Refund

06.12.202500:40

United Airlines

156

Manila (MNL)

Agana (GUM)

Delayed

Claim Refund

05.12.202523:55

United Airlines

1004

Chicago (IAH)

Quito (UIO)

Delayed

Claim Refund

05.12.202522:35

United Airlines

2462

San Francisco (SFO)

Seattle (SEA)

Delayed

Claim Refund

05.12.202522:30

United Airlines

4950

New York (IAD)

Ithaca (ITH)

Delayed

Claim Refund

05.12.202522:23

United Airlines

3413

New York (IAD)

New York (LGA)

Delayed

Claim Refund

05.12.202522:20

United Airlines

997

Accra (ACC)

New York (IAD)

Delayed

Claim Refund

05.12.202522:15

United Airlines

4020

New York (IAD)

Cleveland (CLE)

Delayed

Claim Refund

05.12.202522:10

United Airlines

495

New York (IAD)

Denver (DEN)

Delayed

Claim Refund

05.12.202522:07

United Airlines

4065

New York (IAD)

Indianapolis (IND)

Delayed

Claim Refund

05.12.202521:40

United Airlines

8517

Vancouver (YVR)

Victoria (YYJ)

Delayed

Claim Refund

05.12.202521:35

United Airlines

5103

Chicago (ORD)

Joplin (JLN)

Delayed

Claim Refund

05.12.202520:55

United Airlines

8414

Kelowna (YLW)

Vancouver (YVR)

Delayed

Claim Refund

05.12.202520:40

United Airlines

9248

Frankfurt (FRA)

Bilbao (BIO)

Delayed

Claim Refund

05.12.202520:35

United Airlines

7931

Tokyo (HND)

Okinawa (OKA)

Delayed

Claim Refund

05.12.202520:30

United Airlines

5824

Denver (DEN)

Lincoln (LNK)

Delayed

Claim Refund

05.12.202520:30

United Airlines

4320

Chicago (IAH)

Jackson (JAN)

Delayed

Claim Refund

05.12.202520:25

United Airlines

8520

Toronto (YYZ)

Zurich (ZRH)

Delayed

Claim Refund

05.12.202520:20

United Airlines

1828

Chicago (ORD)

Los Angeles (SMF)

Delayed

Claim Refund

05.12.202520:20

United Airlines

7609

Beijing (PEK)

Xiamen (XMN)

Delayed

Claim Refund

05.12.202520:15

United Airlines

7607

Beijing (PEK)

Shanghai (XIY)

Delayed

Claim Refund

05.12.202520:10

United Airlines

3589

Norfolk (ORF)

New York (IAD)

Delayed

Claim Refund

05.12.202520:05

United Airlines

1923

Chicago (ORD)

Cedar Rapids (CID)

Delayed

Claim Refund

05.12.202520:05

United Airlines

7961

Tokyo (KIX)

Okinawa (OKA)

Delayed

Claim Refund

05.12.202520:04

United Airlines

2485

Chicago (ORD)

Sioux Falls (FSD)

Delayed

Claim Refund

05.12.202520:03

United Airlines

2627

Chicago (ORD)

Minneapolis (MSP)

Delayed

Claim Refund

05.12.202520:00

United Airlines

287

Columbus (CMH)

New York (IAD)

Delayed

Claim Refund

05.12.202520:00

United Airlines

8643

Toronto (YYZ)

Winnipeg (YWG)

Delayed

Claim Refund

05.12.202519:58

United Airlines

4284

Greensboro (GSO)

New York (IAD)

Delayed

Claim Refund

05.12.202519:55

United Airlines

4638

Chicago (ORD)

Colorado Springs (COS)

Delayed

Claim Refund

05.12.202519:51

United Airlines

1403

Chicago (ORD)

Indianapolis (IND)

Delayed

Claim Refund

05.12.202519:50

United Airlines

8525

Toronto (YYZ)

Seattle (SEA)

Delayed

Claim Refund

05.12.202519:50

United Airlines

2456

Chicago (IAH)

Seattle (SEA)

Delayed

Claim Refund

05.12.202519:47

United Airlines

630

Chicago (ORD)

Madison (MSN)

Delayed

Claim Refund

05.12.202519:45

United Airlines

516

Chicago (ORD)

Traverse City (TVC)

Delayed

Claim Refund

05.12.202519:45

United Airlines

1502

Raleigh (RDU)

New York (IAD)

Delayed

Claim Refund

05.12.202519:45

United Airlines

4937

Wilkes-Barre (AVP)

New York (IAD)

Delayed

Claim Refund

05.12.202519:44

United Airlines

3289

Indianapolis (IND)

New York (IAD)

Delayed

Claim Refund

05.12.202519:44

United Airlines

4032

Indianapolis (IND)

New York (IAD)

Cancelled

Claim Refund

05.12.202519:40

United Airlines

3466

Toronto (YYZ)

New York (IAD)

Delayed

Claim Refund

05.12.202519:37

United Airlines

2059

Chicago (ORD)

Portland (PDX)

Delayed

Claim Refund

05.12.202519:35

United Airlines

5499

Chicago (ORD)

South Bend (SBN)

Delayed

Claim Refund

05.12.202519:31

United Airlines

6189

Burlington (BTV)

New York (IAD)

Delayed

Claim Refund

05.12.202519:30

United Airlines

4455

Ottawa (YOW)

New York (IAD)

Delayed

Claim Refund

05.12.202519:27

United Airlines

4829

Manchester (MHT)

New York (IAD)

Delayed

Claim Refund
Yurii Moskalenko
3005 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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