Compensation and Reimbursement for Tassili Airlines Strike

Yurii Semikopenko
04.09.2024

Flight cancellations or delays caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261 regulation. This regulation establishes the rules for compensation and assistance to passengers when facing airline strikes. In this article, we will look at your rights as a passenger and how to claim compensation from the airline.

When Are You Entitled to Tassili Airlines Strike Compensation?

EU Regulation 261/2004 protects passengers affected by airline strikes. This law obliges the airline to issue compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, consequently, the airline is responsible for them.

It is essential to understand that the situation with compensation is complex. Certain strikes may qualify for the “extraordinary circumstances” exception. These include strikes by cargo handlers, firefighters, ground staff, etc. When faced with disruptions caused by these ground crew members, the chances of getting compensation may be significantly reduced. It is essential to determine exactly which personnel is involved in the strike. This directly affects your right to compensation.

Flight Cancellation Compensation

In the event of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you during the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.

It is crucial to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers may be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the table:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

According to the EU261/2004 regulation, if your flight is delayed and you reach your final destination more than three hours later than scheduled, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you reach your final destination, not on how late the plane took off.

The amount of compensation depends on the distance of the flight and the duration of the delay:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Requirements for Tassili Airlines Strike Compensation

When a flight disruption occurs, passengers may be eligible for compensation, but specific criteria must be met. It is important to understand these criteria to properly navigate the compensation process:

  • Your flight must be covered by the EU261/2004 regulation. This applies to all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when operated by an EU-based airline.
  • A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by 3 hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure.
  • You must have a valid reservation and be prepared to travel. This includes having a confirmed booking and all essential travel documents prepared (passport, visas).
  • You need to get to the airport on time. Check-in by the time specified by the airline. If no specific time is provided, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.

In case you believe you meet these criteria following a Tassili Airlines strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step in potentially receiving compensation for an airline strike.

How to Claim Tassili Airlines Strike Compensation

Dealing with flight delays or cancellations due to strikes is always frustrating. It can spoil your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, follow these steps:

  1. Complete this form. You’ll need to provide details such as your flight number, date, and what went wrong.
  2. Let our experts help you. Once you submit the form, our team will take over. We know the EU laws well and will do our best to get you your compensation. You are only charged if we win your case.

Following these steps, obtain the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers must know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Remember that the services we are describing below are included in the airline company’s duty to care for every passenger.

Right to Care

If the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to alleviate discomfort. Some of the basic services are free beverages and meals. Additionally, the affected passengers have a right to make two calls and send faxes, or e-mails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by over five hours, you are entitled to a full refund or an alternative flight to your final destination. These solutions have some flexibility, which is great because you can choose what works best for you.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

10.04.202514:00

Tassili Airlines

2332

Algiers (ALG)

In Salah (INZ)

delayed

Refunds

04.04.202510:50

Tassili Airlines

2104

El Oued (ELU)

Annaba (AAE)

delayed

Refunds

30.03.202515:00

Tassili Airlines

2374

Algiers (ALG)

El Oued (ELU)

delayed

Refunds

14.03.202512:30

Tassili Airlines

2105

Annaba (AAE)

El Oued (ELU)

delayed

Refunds

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