Flight cancellations or delays due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261 regulation. This regulation outlines the rules for assistance and compensation for travelers during airline strikes. In this article, we will look at your rights as a passenger and the process of claiming compensation from the airline.
When Are You Entitled to Qantas Strike Compensation?
EU Regulation 261/2004 protects travelers affected by airline strikes. This law obliges the airline to pay compensation during a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, therefore, the airline is responsible for them.
It is crucial to understand that the situation with compensation is complex. Certain strikes may qualify for the “extraordinary circumstances” exception. These include strikes by cargo handlers, fire crews, ground personnel, etc. When faced with disruptions due to these ground crew members, the chances of obtaining compensation may be significantly reduced. It is crucial to identify exactly which staff is involved in the strike. This directly influences your eligibility for compensation.
Flight Cancellation Compensation
In the event of flight cancellation due to a strike, the airline must inform travelers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you within the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.
It is crucial to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as displayed in the table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Under the EU261 regulation, if your flight is delayed and you arrive at your final destination more than three hours later than scheduled, you are eligible for compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed.
The amount of compensation is based on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Qantas Strike Compensation
When a flight disruption occurs, passengers could be entitled to compensation, but specific criteria must be met. It is important to understand these criteria to effectively manage the compensation process:
- Your flight must be covered by the EU261 regulation. This applies to all flights leaving from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
- A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by 3 hours or more at the final destination, or it was cancelled with fewer than fourteen days’ notice before the scheduled departure.
- You must have a valid reservation and be prepared to travel. This includes having a confirmed booking and all essential travel documents prepared (passport, visas).
- You need to arrive at the airport on time. Check-in by the time specified by the airline. If no time is given, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.
Should you believe you meet these conditions following a Qantas strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step towards potentially receiving compensation for an airline strike.
How to Claim Qantas Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. It can ruin not just your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, take the following actions:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws well and will strive to obtain your rightful compensation. You only incur a fee if we win your case.
By following these steps, you will secure the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers must know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Remember that the services we are describing below are a part of the airline company’s duty to care for each passenger.
Right to Care
If the flight delay is two hours or more, the airline is required to provide affected passengers with certain services to reduce discomfort. Some of the basic services include free beverages and meals. In addition to this, the affected passengers have a right to make 2 phone calls and send faxes, or e-mails for free.
Rebooking or Refunds
If your flight is cancelled or delayed by more than five hours, you have the right to a full refund or an alternative flight to your final destination. These solutions offer some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202511:25 | Qantas 4018 | Tokyo (HND) Singapore (SIN) | delayed | Refunds |
09.05.202510:30 | Qantas 8325 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Refunds |
09.05.202508:15 | Qantas 8185 | Dubai (DXB) Barcelona (BCN) | delayed | Refunds |
09.05.202501:15 | Qantas 5302 | Mumbai (BOM) New Delhi (DEL) | delayed | Refunds |
08.05.202519:59 | Qantas 4729 | Los Angeles (LAX) Seattle (SEA) | delayed | Refunds |
08.05.202518:35 | Qantas 3490 | Lampang (LPT) Bangkok (BKK) | delayed | Refunds |
08.05.202516:25 | Qantas 3485 | Bangkok (BKK) Lampang (LPT) | delayed | Refunds |
08.05.202515:18 | Qantas 4708 | Minneapolis (MSP) (ORD) | delayed | Refunds |
08.05.202513:45 | Qantas 3720 | Vancouver (YVR) Seattle (SEA) | delayed | Refunds |
08.05.202512:37 | Qantas 4723 | Minneapolis (MSP) (ORD) | delayed | Refunds |
08.05.202511:25 | Qantas 4018 | Tokyo (HND) Singapore (SIN) | delayed | Refunds |
08.05.202510:30 | Qantas 8325 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Refunds |
08.05.202508:37 | Qantas 3721 | Seattle (SEA) Vancouver (YVR) | delayed | Refunds |
08.05.202500:05 | Qantas 4026 | Tokyo (HND) Singapore (SIN) | delayed | Refunds |
07.05.202523:13 | Qantas 3706 | Honolulu (HNL) Anchorage (ANC) | delayed | Refunds |
07.05.202523:02 | Qantas 3723 | Seattle (SEA) Vancouver (YVR) | delayed | Refunds |
07.05.202522:45 | Qantas 3381 | Honolulu (HNL) Vancouver (YVR) | delayed | Refunds |
07.05.202521:40 | Qantas 4057 | Shanghai (PVG) Taiyuan (TYN) | delayed | Refunds |
07.05.202520:55 | Qantas 4661 | Dallas (DFW) Mobile (MOB) | delayed | Refunds |
07.05.202519:20 | Qantas 8695 | Brisbane (BNE) Noumea (NOU) | delayed | Refunds |
07.05.202517:50 | Qantas 8666 | Gove (GOV) Darwin (DRW) | delayed | Refunds |
07.05.202517:39 | Qantas 4787 | Dallas (DFW) Vail (EGE) | delayed | Refunds |
07.05.202517:25 | Qantas 3463 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
07.05.202516:00 | Qantas 8666 | Cairns (CNS) Gove (GOV) | delayed | Refunds |
07.05.202515:53 | Qantas 3727 | Seattle (SEA) Vancouver (YVR) | delayed | Refunds |
07.05.202515:23 | Qantas 3096 | Tampa (TPA) Dallas (DFW) | delayed | Refunds |
07.05.202514:48 | Qantas 3702 | Honolulu (HNL) Seattle (SEA) | delayed | Refunds |
07.05.202513:30 | Qantas 8651 | Perth (PER) Kununurra (KNX) | delayed | Refunds |
07.05.202512:35 | Qantas 8326 | Bulawayo (BUQ) Johannesburg (JNB) | delayed | Refunds |
07.05.202512:00 | Qantas 3718 | Los Angeles (LAX) Seattle (SEA) | delayed | Refunds |
07.05.202511:35 | Qantas 3451 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
07.05.202511:35 | Qantas 5829 | Adelaide (ADL) Proserpine (PPP) | delayed | Refunds |
07.05.202511:25 | Qantas 4018 | Tokyo (HND) Singapore (SIN) | delayed | Refunds |
07.05.202510:30 | Qantas 8325 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Refunds |
07.05.202510:00 | Qantas 2455 | Moranbah (MOV) Brisbane (BNE) | cancelled | Refunds |
07.05.202508:37 | Qantas 3721 | Seattle (SEA) Vancouver (YVR) | delayed | Refunds |
07.05.202507:35 | Qantas 2454 | Brisbane (BNE) Moranbah (MOV) | cancelled | Refunds |
07.05.202507:25 | Qantas 8035 | Dubai (DXB) Newcastle (NCL) | delayed | Refunds |
06.05.202521:04 | Qantas 4762 | Dallas (DFW) Cedar Rapids (CID) | delayed | Refunds |
06.05.202520:42 | Qantas 3092 | Dallas (DFW) Seattle (SEA) | delayed | Refunds |
06.05.202520:40 | Qantas 4839 | Dallas (DFW) Palm Springs (PSP) | delayed | Refunds |
06.05.202519:05 | Qantas 3415 | Vancouver (YVR) Kelowna (YLW) | delayed | Refunds |
06.05.202519:02 | Qantas 4432 | Fort Lauderdale (FLL) Dallas (DFW) | cancelled | Refunds |
06.05.202517:39 | Qantas 4787 | Dallas (DFW) Vail (EGE) | delayed | Refunds |
06.05.202517:25 | Qantas 3463 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
06.05.202517:06 | Qantas 4733 | Memphis (MEM) Dallas (DFW) | cancelled | Refunds |
06.05.202517:00 | Qantas 3407 | Vancouver (YVR) Kelowna (YLW) | delayed | Refunds |
06.05.202517:00 | Qantas 3410 | Vancouver (YVR) Kelowna (YLW) | delayed | Refunds |
06.05.202516:45 | Qantas 4125 | Dallas (DFW) Cedar Rapids (CID) | delayed | Refunds |
06.05.202516:25 | Qantas 3485 | Bangkok (BKK) Lampang (LPT) | delayed | Refunds |
06.05.202515:53 | Qantas 3727 | Seattle (SEA) Vancouver (YVR) | delayed | Refunds |
06.05.202515:10 | Qantas 3418 | Kelowna (YLW) Vancouver (YVR) | delayed | Refunds |
06.05.202514:48 | Qantas 3702 | Honolulu (HNL) Seattle (SEA) | delayed | Refunds |
06.05.202513:45 | Qantas 3720 | Vancouver (YVR) Seattle (SEA) | delayed | Refunds |
06.05.202512:35 | Qantas 8326 | Bulawayo (BUQ) Johannesburg (JNB) | delayed | Refunds |
06.05.202511:35 | Qantas 3451 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
06.05.202511:25 | Qantas 4018 | Tokyo (HND) Singapore (SIN) | delayed | Refunds |
06.05.202510:30 | Qantas 8325 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Refunds |
06.05.202508:37 | Qantas 3721 | Seattle (SEA) Vancouver (YVR) | delayed | Refunds |
06.05.202500:05 | Qantas 4026 | Tokyo (HND) Singapore (SIN) | delayed | Refunds |
05.05.202522:35 | Qantas 197 | Brisbane (BNE) Apia (APW) | delayed | Refunds |
05.05.202521:45 | Qantas 4033 | Shanghai (PVG) (PKX) | delayed | Refunds |
05.05.202521:45 | Qantas 8182 | Brussels (BRU) Dubai (DXB) | delayed | Refunds |
05.05.202521:20 | Qantas 5907 | Townsville (TSV) Brisbane (BNE) | delayed | Refunds |
05.05.202520:25 | Qantas 759 | Townsville (TSV) Brisbane (BNE) | delayed | Refunds |
05.05.202520:00 | Qantas 5277 | New Delhi (DEL) Mumbai (BOM) | delayed | Refunds |
05.05.202518:45 | Qantas 5906 | Brisbane (BNE) Townsville (TSV) | delayed | Refunds |
05.05.202518:05 | Qantas 8210 | Athens (ATH) Dubai (DXB) | delayed | Refunds |
05.05.202518:00 | Qantas 5275 | New Delhi (DEL) Mumbai (BOM) | delayed | Refunds |
05.05.202517:50 | Qantas 8840 | Manama (BAH) Dubai (DXB) | delayed | Refunds |
05.05.202517:50 | Qantas 45 | Melbourne (MEL) Denpasar (DPS) | delayed | Refunds |
05.05.202517:40 | Qantas 758 | Brisbane (BNE) Townsville (TSV) | delayed | Refunds |
05.05.202517:39 | Qantas 4787 | Dallas (DFW) Vail (EGE) | delayed | Refunds |
05.05.202517:25 | Qantas 3463 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
05.05.202516:50 | Qantas 5049 | Bangalore (BLR) Mumbai (BOM) | delayed | Refunds |
05.05.202516:25 | Qantas 8124 | Istanbul (IST) Dubai (DXB) | delayed | Refunds |
05.05.202516:20 | Qantas 8051 | Dubai (DXB) Munich (MUC) | delayed | Refunds |
05.05.202516:00 | Qantas 8666 | Cairns (CNS) Gove (GOV) | delayed | Refunds |
05.05.202516:00 | Qantas 8724 | Addis Ababa (ADD) Dubai (DXB) | delayed | Refunds |
05.05.202515:55 | Qantas 8125 | Dubai (DXB) Vienna (VIE) | delayed | Refunds |
05.05.202515:53 | Qantas 3727 | Seattle (SEA) Vancouver (YVR) | delayed | Refunds |
05.05.202515:50 | Qantas 8078 | Nice (NCE) Dubai (DXB) | delayed | Refunds |
05.05.202515:35 | Qantas 8094 | Bologna (BLQ) Dubai (DXB) | delayed | Refunds |
05.05.202515:35 | Qantas 8136 | Venice (VCE) Dubai (DXB) | delayed | Refunds |
05.05.202515:30 | Qantas 8060 | Hamburg (HAM) Dubai (DXB) | delayed | Refunds |
05.05.202515:15 | Qantas 8046 | Frankfurt (FRA) Dubai (DXB) | delayed | Refunds |
05.05.202515:15 | Qantas 5072 | Mumbai (BOM) Bangalore (BLR) | delayed | Refunds |
05.05.202514:52 | Qantas 3081 | Brownsville (BRO) Dallas (DFW) | cancelled | Refunds |
05.05.202514:35 | Qantas 8160 | Oslo (OSL) Dubai (DXB) | delayed | Refunds |
05.05.202514:15 | Qantas 5281 | New Delhi (DEL) Mumbai (BOM) | delayed | Refunds |
05.05.202514:15 | Qantas 8206 | Rome (MXP) Dubai (DXB) | delayed | Refunds |
05.05.202513:40 | Qantas 3720 | Vancouver (YVR) Seattle (SEA) | delayed | Refunds |
05.05.202512:45 | Qantas 5136 | Wuxi (WUX) Singapore (SIN) | delayed | Refunds |
05.05.202512:40 | Qantas 5067 | Bangalore (BLR) Mumbai (BOM) | delayed | Refunds |
05.05.202512:35 | Qantas 4876 | Dallas (DFW) Brownsville (BRO) | delayed | Refunds |
05.05.202512:35 | Qantas 8326 | Bulawayo (BUQ) Johannesburg (JNB) | delayed | Refunds |
05.05.202512:17 | Qantas 4573 | Dallas (DFW) Tucson (TUS) | delayed | Refunds |
05.05.202512:00 | Qantas 5027 | Melbourne (MEL) Santiago (SCL) | delayed | Refunds |
05.05.202511:55 | Qantas 5303 | New Delhi (DEL) Mumbai (BOM) | delayed | Refunds |
05.05.202511:30 | Qantas 3901 | Santiago (SCL) Sao Paulo (GRU) | delayed | Refunds |
