Refunds and Compensation for NetJets Strike

Yurii Moskalenko
30.08.2024
Updated 05.05.2025

Flight cancellations or delays due to airline strikes can be frustrating, but there is good news for travelers. There is a regulation called EU 261/2004 that protects you. It stipulates that airlines are required to issue compensation if your flight is delayed or cancelled due to a strike. In this article, we will clarify what EU261 is and how it can help you.

Passenger Rights Under EU 261/2004

Now let’s focus on the details of EU Regulation 261. In the following sections, you will learn about your entitlement to compensation and what advantages you can expect in the event of a flight disruption.

Right to Compensation

The European Union regulation states that if you are covered by the EU 261/2004, you have a right to seek compensation if a wildcat or planned strike by airline workers affects your flight. Notably, such situations do not qualify as “extraordinary circumstances” i.e., those beyond the airline’s control.

Flight Cancellation Compensation

According to EU Regulation 261, you can receive compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within two weeks before your scheduled travel date.

Yet, as is frequently the case, there are exceptions you should be aware of. In particular, the airline has a right to refuse compensation if they decide to offer you an alternative flight. Though this flight should also meet certain requirements:

  • If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
  • If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
  • If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;

If you agreed to the alternative flight offered by the airline but reached the final destination later than you were supposed to, you are still eligible to claim compensation.

The primary factors that affect the amount of compensation are the flight distance and the duration of the delay. Check the table provided below for compensation amounts:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Delays caused by airline strikes of any duration can be frustrating and may seriously affect your plans. You are entitled to compensation if the flight delay caused by an airline strike lasts a minimum of three hours.

Concerning the possible compensation amount that passengers could be entitled to, there are two important things to consider: the duration of the delay and the flight distance. Check the table below for compensation amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Ticket Refund or Alternative Transportation

In the rare cases when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger is entitled to more substantial rights. There are two options for you to choose from:

  • You can refuse the cancelled or delayed flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
  • You can agree to use an alternative flight that the airline arranges for you.

As you can see, you have the right to select the option that meets your needs.

Right to Care

In addition to compensation for a disrupted flight due to an airline strike, passengers are also entitled to the right to care. Therefore, the airline must provide passengers with food, beverages, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline has to provide you with a hotel, as well as transportation from the airport to the hotel and back.

Upgrading and Downgrading

Occasionally it occurs the airline might either downgrade or upgrade your flight’s class when providing an alternative flight. In these situations, you need to know about specific rules and your rights:

In case of upgrading: if your class has been upgraded, you aren’t required to pay extra for this advantage.

In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Again, the compensation here entirely depends on the distance of the flight:

  • 30% of the cost of the flights that are 1,500 km or less;
  • 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
  • 75% of the cost of the flight is 3,500 km and more.

These rules cover all flights inside the EU; besides, these regulations apply to flights that are either departing from or arriving in the European Union on EU-based airlines.

When Are You Not Entitled to Compensation?

Unfortunately, you should know that in cases when the airline can’t control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute could considerably affect aviation (such as a national labor or air traffic strike); however, such occasions are not under the airline’s control, and it’s not its fault that this situation occurs. Therefore, an airline is not obligated to pay compensation for disrupted flights.

Although many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not provide compensation.

According to the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to avoid a strike. If the airline cannot prove it, it is obliged to pay passengers compensation for flight disruptions.

Which Flights are Covered by EU 261/2004?

EU 261 applies to all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, NetJets isn’t a European airline. Therefore, they aren’t required to issue compensation if their flights operate outside the European Union. This applies even to their flights to the European Union if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Get NetJets Strike Compensation

Dealing with delayed or cancelled flights due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:

  1. Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will make every effort to secure your compensation. You are only charged if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

29.05.202517:30

NetJets Aviation

548

Los Angeles (VNY)

Seattle (SEA)

delayed

Claim Refund

29.05.202514:45

NetJets Aviation

322

San Jose (SJC)

Burbank (BUR)

delayed

Claim Refund

29.05.202513:00

NetJets Aviation

New York (PDK)

Providenciales (PLS)

delayed

Claim Refund

29.05.202512:36

NetJets Aviation

542

New York (PDK)

Charlottesville (CHO)

delayed

Claim Refund

28.05.202515:00

NetJets Aviation

554

Sedona (SDX)

Burbank (BUR)

delayed

Claim Refund

28.05.202510:00

NetJets Aviation

925

Huntsville (HSV)

Butte (BTM)

delayed

Claim Refund

28.05.202500:00

NetJets Aviation

851

Teterboro (TEB)

Buffalo (BUF)

delayed

Claim Refund

27.05.202513:00

NetJets Aviation

169

Sugar Land (SGR)

Telluride (TEX)

delayed

Claim Refund

27.05.202510:30

NetJets Aviation

968

West Palm Beach (PBI)

Greensboro (GSO)

delayed

Claim Refund

27.05.202510:00

NetJets Aviation

258

Salt Lake City (SLC)

White River (LEB)

delayed

Claim Refund

27.05.202509:18

NetJets Aviation

481

New York (PDK)

Auburn (AUO)

delayed

Claim Refund

27.05.202506:00

NetJets Aviation

422

Columbus (CMH)

Plattsburgh (PBG)

delayed

Claim Refund

26.05.202522:23

NetJets Aviation

579

Chicago (DAL)

Tulsa (TUL)

delayed

Claim Refund

26.05.202520:51

NetJets Aviation

San Luis Obispo (CSL)

Tucson (TUS)

delayed

Claim Refund

26.05.202520:15

NetJets Aviation

787

Stuart (SUA)

Destin (DSI)

delayed

Claim Refund

26.05.202519:15

NetJets Aviation

476

West Palm Beach (PBI)

Naples (APF)

delayed

Claim Refund

26.05.202518:18

NetJets Aviation

246

Tampa (TPA)

Chicago (ECP)

delayed

Claim Refund

26.05.202517:21

NetJets Aviation

427

Moab (CNY)

Jackson (JAC)

delayed

Claim Refund

26.05.202516:12

NetJets Aviation

869

Baltimore (BWI)

New York (LGA)

delayed

Claim Refund

26.05.202514:15

NetJets Aviation

406

Pittsburgh (PIT)

Texarkana (TXK)

delayed

Claim Refund

26.05.202514:00

NetJets Aviation

833

Napa (APC)

New York (TTN)

delayed

Claim Refund

26.05.202512:00

NetJets Aviation

939

(TYQ)

Tucson (TUS)

delayed

Claim Refund

26.05.202511:48

NetJets Aviation

864

Baltimore (BWI)

Brunswick (SSI)

delayed

Claim Refund

26.05.202511:00

NetJets Aviation

330

Traverse City (TVC)

Charleston (CHS)

delayed

Claim Refund

26.05.202509:00

NetJets Aviation

927

Nashville (BNA)

Tulsa (TUL)

delayed

Claim Refund

25.05.202519:20

NetJets Aviation

595

Omaha (OMA)

Cody (COD)

delayed

Claim Refund

25.05.202519:15

NetJets Aviation

820

Columbia (MRC)

New York (PDK)

delayed

Claim Refund

25.05.202511:00

NetJets Aviation

845

Las Vegas (LAS)

New York (PDK)

delayed

Claim Refund

24.05.202515:42

NetJets Aviation

Amsterdam (AMS)

Dusseldorf (DUS)

delayed

Claim Refund

24.05.202512:35

NetJets Aviation

611

Denver (APA)

Riverton (RIW)

delayed

Claim Refund

24.05.202511:00

NetJets Aviation

439

New York (PDK)

Poplar Bluff (POF)

delayed

Claim Refund

24.05.202509:00

NetJets Aviation

810

Ironwood (IWD)

Chicago (PWK)

delayed

Claim Refund

23.05.202516:00

NetJets Aviation

Teterboro (TEB)

Anguilla (AXA)

delayed

Claim Refund

23.05.202515:12

NetJets Aviation

463

Traverse City (TVC)

Saginaw (MBS)

delayed

Claim Refund

23.05.202513:00

NetJets Aviation

590

Toledo (TOL)

Traverse City (TVC)

delayed

Claim Refund

23.05.202512:45

NetJets Aviation

966

Chicago (CPS)

Traverse City (TVC)

delayed

Claim Refund

22.05.202523:30

NetJets Aviation

868

Miami (MIA)

West Palm Beach (PBI)

delayed

Claim Refund

22.05.202518:25

NetJets Aviation

409

Hawthorne (HHR)

Brownsville (BRO)

delayed

Claim Refund

22.05.202517:54

NetJets Aviation

Budapest (BUD)

Rome (LIN)

delayed

Claim Refund

22.05.202517:00

NetJets Aviation

482

Chicago (DAL)

Muskegon (MKG)

delayed

Claim Refund

22.05.202513:45

NetJets Aviation

685

Monterey (MRY)

Burbank (BUR)

delayed

Claim Refund

22.05.202512:30

NetJets Aviation

460

West Palm Beach (PBI)

New York (ACY)

delayed

Claim Refund

22.05.202512:30

NetJets Aviation

537

Thomasville (TVI)

New York (PDK)

delayed

Claim Refund

22.05.202510:00

NetJets Aviation

643

Phoenix (SCF)

Traverse City (TVC)

delayed

Claim Refund

22.05.202509:54

NetJets Aviation

741

Burbank (BUR)

Santa Barbara (SBA)

delayed

Claim Refund

22.05.202508:45

NetJets Aviation

205

Chicago (MDW)

New York (PDK)

delayed

Claim Refund

22.05.202508:30

NetJets Aviation

624

Worcester (ORH)

Boston (BOS)

delayed

Claim Refund

22.05.202508:00

NetJets Aviation

344

Teterboro (TEB)

West Palm Beach (PBI)

delayed

Claim Refund

22.05.202507:45

NetJets Aviation

566

Burbank (BUR)

Oakland (OAK)

delayed

Claim Refund

21.05.202521:30

NetJets Aviation

846

Miami (MIA)

Tampa (TPA)

delayed

Claim Refund

21.05.202516:30

NetJets Aviation

628

San Francisco (SFO)

Santa Barbara (SBA)

delayed

Claim Refund

21.05.202516:00

NetJets Aviation

402

Oakland (OAK)

Truckee (TKF)

delayed

Claim Refund

21.05.202516:00

NetJets Aviation

790

Burbank (BUR)

Oakland (OAK)

delayed

Claim Refund

21.05.202516:00

NetJets Aviation

824

Teterboro (TEB)

West Palm Beach (PBI)

delayed

Claim Refund

21.05.202515:00

NetJets Aviation

543

Truckee (TKF)

San Francisco (SFO)

delayed

Claim Refund

21.05.202515:00

NetJets Aviation

511

Bedford (BED)

Sioux City (SUX)

delayed

Claim Refund

21.05.202514:48

NetJets Aviation

481

Moab (CNY)

Santa Monica (SMO)

delayed

Claim Refund

21.05.202509:06

NetJets Aviation

968

Morristown (MMU)

East Hampton (HTO)

delayed

Claim Refund

21.05.202508:30

NetJets Aviation

246

Miami (MIA)

Louisville (SDF)

delayed

Claim Refund

21.05.202507:36

NetJets Aviation

623

West Palm Beach (PBI)

Marco Island (MRK)

delayed

Claim Refund

21.05.202507:30

NetJets Aviation

645

Teterboro (TEB)

Boston (BOS)

delayed

Claim Refund

21.05.202507:00

NetJets Aviation

682

Seattle (SEA)

Oakland (OAK)

delayed

Claim Refund

20.05.202520:24

NetJets Aviation

554

Little Rock (LIT)

Waterloo (ALO)

delayed

Claim Refund

20.05.202516:12

NetJets Aviation

434

New York (PDK)

Lafayette (LFT)

delayed

Claim Refund

20.05.202513:42

NetJets Aviation

967

Chicago (ADS)

Baton Rouge (BTR)

delayed

Claim Refund

19.05.202521:36

NetJets Aviation

Vienna (VIE)

Dubai (DWC)

delayed

Claim Refund

19.05.202519:30

NetJets Aviation

New York (MCO)

Krakow (KRK)

delayed

Claim Refund

19.05.202519:00

NetJets Aviation

239

Bedford (BED)

Boston (BOS)

delayed

Claim Refund

19.05.202517:00

NetJets Aviation

837

Boston (BOS)

Stuart (SUA)

delayed

Claim Refund

19.05.202516:00

NetJets Aviation

480

Boston (BOS)

Teterboro (TEB)

delayed

Claim Refund

19.05.202515:00

NetJets Aviation

626

Westhampton (FOK)

Boston (BOS)

delayed

Claim Refund

19.05.202514:12

NetJets Aviation

847

New York (IAD)

Boston (BOS)

delayed

Claim Refund

19.05.202513:12

NetJets Aviation

Anchorage (ANC)

Tokyo (HND)

delayed

Claim Refund

19.05.202512:00

NetJets Aviation

665

Seattle (SEA)

(BFI)

delayed

Claim Refund

19.05.202511:42

NetJets Aviation

954

Teterboro (TEB)

Boston (BOS)

delayed

Claim Refund

19.05.202510:06

NetJets Aviation

212

South Bend (SBN)

Tucson (TUS)

delayed

Claim Refund

19.05.202509:12

NetJets Aviation

744

West Palm Beach (PBI)

Westchester County (HPN)

delayed

Claim Refund

19.05.202509:00

NetJets Aviation

787

Oxford (OXC)

Tucson (TUS)

delayed

Claim Refund

19.05.202509:00

NetJets Aviation

922

Miami (MIA)

Boston (BOS)

delayed

Claim Refund

19.05.202507:00

NetJets Aviation

343

New York (TTN)

Quonset Point (NCO)

delayed

Claim Refund

19.05.202507:00

NetJets Aviation

458

New York (PDK)

Columbus (CMH)

delayed

Claim Refund

18.05.202520:18

NetJets Aviation

645

Santa Ana (SNA)

Burbank (BUR)

delayed

Claim Refund

18.05.202518:30

NetJets Aviation

191

New York (OPF)

Seattle (SEA)

delayed

Claim Refund

18.05.202513:30

NetJets Aviation

Los Angeles (VNY)

Loreto (LTO)

delayed

Claim Refund

18.05.202510:00

NetJets Aviation

314

Brownsville (BRO)

Tucson (TUS)

delayed

Claim Refund

18.05.202510:00

NetJets Aviation

314

Brownsville (BRO)

Tucson (TUS)

delayed

Claim Refund

18.05.202509:30

NetJets Aviation

922

Pensacola (PNS)

Baton Rouge (BTR)

delayed

Claim Refund

18.05.202509:00

NetJets Aviation

828

Tulsa (TUL)

Durango (DRO)

delayed

Claim Refund

18.05.202508:45

NetJets Aviation

411

Destin (DSI)

Monroe (MLU)

delayed

Claim Refund

18.05.202508:18

NetJets Aviation

575

Phoenix (SCF)

Tucson (TUS)

delayed

Claim Refund

17.05.202521:30

NetJets Aviation

335

San Jose (SJC)

Seattle (SEA)

delayed

Claim Refund

17.05.202511:00

NetJets Aviation

468

Chicago (DAL)

West Palm Beach (PBI)

delayed

Claim Refund

17.05.202509:51

NetJets Aviation

393

West Palm Beach (PBI)

Naples (APF)

delayed

Claim Refund

17.05.202509:00

NetJets Aviation

631

Tampa (TPA)

Columbus (CSG)

delayed

Claim Refund

17.05.202508:45

NetJets Aviation

700

Tulsa (TUL)

New York (PNE)

delayed

Claim Refund

17.05.202507:54

NetJets Aviation

566

South Bend (SBN)

Pellston (PLN)

delayed

Claim Refund

17.05.202500:30

NetJets Aviation

515

Boston (BOS)

Providence (PVD)

delayed

Claim Refund

16.05.202522:00

NetJets Aviation

460

New York (PDK)

Hilton Head (HHH)

delayed

Claim Refund

16.05.202518:00

NetJets Aviation

747

Kissimmee (ISM)

West Palm Beach (PBI)

delayed

Claim Refund

16.05.202517:12

NetJets Aviation

915

Charlotte (CLT)

West Palm Beach (PBI)

delayed

Claim Refund
Yurii Moskalenko
2296 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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