Flight cancellations or delays due to airline strikes can be frustrating, but there is good news for travelers. There is a regulation called EU 261/2004 that protects you. It stipulates that airlines are required to issue compensation if your flight is delayed or cancelled due to a strike. In this article, we will clarify what EU261 is and how it can help you.
Passenger Rights Under EU 261/2004
Now let’s focus on the details of EU Regulation 261. In the following sections, you will learn about your entitlement to compensation and what advantages you can expect in the event of a flight disruption.
Right to Compensation
The European Union regulation states that if you are covered by the EU 261/2004, you have a right to seek compensation if a wildcat or planned strike by airline workers affects your flight. Notably, such situations do not qualify as “extraordinary circumstances” i.e., those beyond the airline’s control.
Flight Cancellation Compensation
According to EU Regulation 261, you can receive compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within two weeks before your scheduled travel date.
Yet, as is frequently the case, there are exceptions you should be aware of. In particular, the airline has a right to refuse compensation if they decide to offer you an alternative flight. Though this flight should also meet certain requirements:
- If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
- If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
- If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;
If you agreed to the alternative flight offered by the airline but reached the final destination later than you were supposed to, you are still eligible to claim compensation.
The primary factors that affect the amount of compensation are the flight distance and the duration of the delay. Check the table provided below for compensation amounts:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Delays caused by airline strikes of any duration can be frustrating and may seriously affect your plans. You are entitled to compensation if the flight delay caused by an airline strike lasts a minimum of three hours.
Concerning the possible compensation amount that passengers could be entitled to, there are two important things to consider: the duration of the delay and the flight distance. Check the table below for compensation amounts:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Ticket Refund or Alternative Transportation
In the rare cases when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger is entitled to more substantial rights. There are two options for you to choose from:
- You can refuse the cancelled or delayed flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
- You can agree to use an alternative flight that the airline arranges for you.
As you can see, you have the right to select the option that meets your needs.
Right to Care
In addition to compensation for a disrupted flight due to an airline strike, passengers are also entitled to the right to care. Therefore, the airline must provide passengers with food, beverages, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline has to provide you with a hotel, as well as transportation from the airport to the hotel and back.
Upgrading and Downgrading
Occasionally it occurs the airline might either downgrade or upgrade your flight’s class when providing an alternative flight. In these situations, you need to know about specific rules and your rights:
In case of upgrading: if your class has been upgraded, you aren’t required to pay extra for this advantage.
In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Again, the compensation here entirely depends on the distance of the flight:
- 30% of the cost of the flights that are 1,500 km or less;
- 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
- 75% of the cost of the flight is 3,500 km and more.
These rules cover all flights inside the EU; besides, these regulations apply to flights that are either departing from or arriving in the European Union on EU-based airlines.
When Are You Not Entitled to Compensation?
Unfortunately, you should know that in cases when the airline can’t control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute could considerably affect aviation (such as a national labor or air traffic strike); however, such occasions are not under the airline’s control, and it’s not its fault that this situation occurs. Therefore, an airline is not obligated to pay compensation for disrupted flights.
Although many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not provide compensation.
According to the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to avoid a strike. If the airline cannot prove it, it is obliged to pay passengers compensation for flight disruptions.
Which Flights are Covered by EU 261/2004?
EU 261 applies to all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, NetJets isn’t a European airline. Therefore, they aren’t required to issue compensation if their flights operate outside the European Union. This applies even to their flights to the European Union if they start outside the EU.
Itinerary | Covered by EU 261 |
Flights departing from EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How to Get NetJets Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:
- Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will make every effort to secure your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
08.05.202519:30 | NetJets Aviation 486 | New York (OPF) New York (PDK) | delayed | Refunds |
08.05.202517:30 | NetJets Aviation 605 | New York (IAD) Seattle (SEA) | delayed | Refunds |
08.05.202516:36 | NetJets Aviation | San Juan (SJU) Anguilla (AXA) | delayed | Refunds |
08.05.202516:00 | NetJets Aviation 604 | Clovis (CVN) Midland (MAF) | delayed | Refunds |
08.05.202512:45 | NetJets Aviation | Newark (EWR) Tokyo (HND) | delayed | Refunds |
08.05.202511:00 | NetJets Aviation 643 | Santa Ana (SNA) Mammoth Lakes (MMH) | delayed | Refunds |
08.05.202510:00 | NetJets Aviation 309 | San Antonio (SAT) Denver (SAF) | delayed | Refunds |
07.05.202516:12 | NetJets Aviation 521 | Tampa (TPA) Naples (APF) | delayed | Refunds |
07.05.202515:30 | NetJets Aviation 921 | (BFI) Seattle (SEA) | delayed | Refunds |
07.05.202513:00 | NetJets Aviation 608 | Tampa (TPA) New York (CRG) | delayed | Refunds |
07.05.202510:06 | NetJets Aviation 557 | Salt Lake City (SLC) Jackson (JAC) | delayed | Refunds |
07.05.202508:00 | NetJets Aviation 741 | Tampa (TPA) Teterboro (TEB) | delayed | Refunds |
06.05.202516:18 | NetJets Aviation 480 | Vail (EGE) Las Vegas (LAS) | delayed | Refunds |
06.05.202516:00 | NetJets Aviation 659 | Palm Springs (PSP) Phoenix (SCF) | delayed | Refunds |
06.05.202511:03 | NetJets Aviation 167 | Teterboro (TEB) New York (PDK) | delayed | Refunds |
06.05.202507:36 | NetJets Aviation 810 | New York (PDK) San Jose (SJC) | delayed | Refunds |
05.05.202513:00 | NetJets Aviation 844 | Los Angeles (VNY) Sun Valley (SUN) | delayed | Refunds |
05.05.202510:00 | NetJets Aviation 595 | Islip (ISP) New York (TTN) | delayed | Refunds |
05.05.202510:00 | NetJets Aviation 913 | New York (LUK) Hilton Head (HHH) | delayed | Refunds |
05.05.202509:00 | NetJets Aviation 478 | Houston (HOU) Denver (SAF) | delayed | Refunds |
05.05.202508:54 | NetJets Aviation | New York (TTN) George Town (GGT) | delayed | Refunds |
05.05.202508:54 | NetJets Aviation 427 | Chicago (DAL) Beaumont (BPT) | delayed | Refunds |
05.05.202507:18 | NetJets Aviation 475 | Westchester County (HPN) Louisville (SDF) | delayed | Refunds |
04.05.202519:12 | NetJets Aviation 422 | Boston (BOS) Bar Harbor (BHB) | delayed | Refunds |
04.05.202517:21 | NetJets Aviation 148 | New York (PIE) New York (PDK) | delayed | Refunds |
04.05.202516:00 | NetJets Aviation 823 | Westchester County (HPN) Burbank (BUR) | delayed | Refunds |
04.05.202515:45 | NetJets Aviation 700 | Nashville (BNA) New York (PDK) | delayed | Refunds |
04.05.202514:00 | NetJets Aviation 611 | Gunnison (GUC) Chicago (DAL) | delayed | Refunds |
04.05.202513:00 | NetJets Aviation 725 | Louisville (SDF) New York (TTN) | delayed | Refunds |
04.05.202512:30 | NetJets Aviation 604 | New York (PDK) Little Rock (LIT) | delayed | Refunds |
04.05.202511:30 | NetJets Aviation 846 | Baltimore (BWI) Sugar Land (SGR) | delayed | Refunds |
04.05.202510:18 | NetJets Aviation 579 | New York (PDK) Clemson (CEU) | delayed | Refunds |
04.05.202509:15 | NetJets Aviation 369 | Chicago (DAL) Thredbo (QTH) | delayed | Refunds |
04.05.202508:30 | NetJets Aviation 523 | Louisville (SDF) Chicago (DWH) | delayed | Refunds |
04.05.202508:30 | NetJets Aviation 481 | Louisville (SDF) Augusta (AGS) | delayed | Refunds |
04.05.202508:30 | NetJets Aviation 454 | Louisville (SDF) Key West (EYW) | delayed | Refunds |
04.05.202508:12 | NetJets Aviation 835 | Chicago (DAL) Louisville (SDF) | delayed | Refunds |
04.05.202508:00 | NetJets Aviation 651 | Louisville (SDF) Ocala (OCF) | delayed | Refunds |
02.05.202520:00 | NetJets Aviation 453 | Tallahassee (TLH) Bartow (BOW) | delayed | Refunds |
02.05.202516:00 | NetJets Aviation 485 | Santa Monica (SMO) Truckee (TKF) | delayed | Refunds |
01.05.202515:30 | NetJets Aviation 581 | Memphis (MEM) Chicago (DAL) | delayed | Refunds |
01.05.202515:15 | NetJets Aviation | Santa Ana (SNA) Loreto (LTO) | delayed | Refunds |
01.05.202513:15 | NetJets Aviation 525 | Birmingham (BHM) New York (PDK) | delayed | Refunds |
01.05.202512:00 | NetJets Aviation 859 | Houston (HOU) Lexington (LEX) | delayed | Refunds |
01.05.202512:00 | NetJets Aviation 377 | Houston (HOU) Roanoke (ROA) | delayed | Refunds |
01.05.202511:51 | NetJets Aviation 608 | Dallas (DFW) Austin (AUS) | delayed | Refunds |
01.05.202509:00 | NetJets Aviation | Houston (HOU) Nassau (NAS) | delayed | Refunds |
01.05.202508:36 | NetJets Aviation 479 | Salt Lake City (SLC) San Jose (SJC) | delayed | Refunds |
01.05.202507:30 | NetJets Aviation 641 | Salt Lake City (SLC) Phoenix (PHX) | delayed | Refunds |
30.04.202521:00 | NetJets Aviation 414 | Colorado Springs (COS) Seattle (SEA) | delayed | Refunds |
30.04.202516:15 | NetJets Aviation 581 | Charlottesville (CHO) Norwood (OWD) | delayed | Refunds |
30.04.202512:15 | NetJets Aviation 916 | Westchester County (HPN) Syracuse (SYR) | delayed | Refunds |
30.04.202511:30 | NetJets Aviation 521 | Westchester County (HPN) New York (LGA) | delayed | Refunds |
30.04.202511:30 | NetJets Aviation 241 | Midland (MAF) Houston (HOU) | delayed | Refunds |
30.04.202510:00 | NetJets Aviation 595 | Sarasota (SRQ) Westchester County (HPN) | delayed | Refunds |
30.04.202509:30 | NetJets Aviation 379 | West Palm Beach (PBI) New York (OSU) | delayed | Refunds |
30.04.202506:00 | NetJets Aviation 650 | New York (PDK) Charleston (CHS) | delayed | Refunds |
29.04.202512:30 | NetJets Aviation 931 | Tampa (TPA) Lakeland (LAL) | delayed | Refunds |
29.04.202511:00 | NetJets Aviation 950 | Manteo (MEO) Denver (SAF) | delayed | Refunds |
29.04.202508:54 | NetJets Aviation 725 | New York (PDK) Naples (APF) | delayed | Refunds |
29.04.202508:00 | NetJets Aviation 667 | Tampa (TPA) Phoenix (SCF) | delayed | Refunds |
28.04.202521:00 | NetJets Aviation 216 | Boston (BOS) West Palm Beach (PBI) | delayed | Refunds |
28.04.202519:00 | NetJets Aviation | West Palm Beach (PBI) London (LTN) | delayed | Refunds |
28.04.202518:12 | NetJets Aviation 707 | Jacksonville (JAX) West Palm Beach (PBI) | delayed | Refunds |
28.04.202516:30 | NetJets Aviation 934 | West Palm Beach (PBI) Westchester County (HPN) | delayed | Refunds |
28.04.202516:00 | NetJets Aviation 380 | Houston (HOU) Chicago (DWH) | delayed | Refunds |
28.04.202516:00 | NetJets Aviation 387 | Tampa (TPA) Beverly (BVY) | delayed | Refunds |
28.04.202515:30 | NetJets Aviation 343 | Tampa (TPA) New York (MCO) | delayed | Refunds |
28.04.202515:00 | NetJets Aviation 185 | Houston (HOU) Windsor Locks (BDL) | delayed | Refunds |
28.04.202514:24 | NetJets Aviation 473 | Houston (HOU) Ruston (RSN) | delayed | Refunds |
28.04.202513:54 | NetJets Aviation | Miami (MIA) The Bight (TBI) | delayed | Refunds |
28.04.202511:00 | NetJets Aviation 534 | Houston (HOU) Boston (BOS) | delayed | Refunds |
28.04.202509:30 | NetJets Aviation | Beef Island (EIS) New York (PDK) | delayed | Refunds |
27.04.202515:00 | NetJets Aviation 509 | Las Vegas (LAS) Santa Ana (SNA) | delayed | Refunds |
27.04.202514:00 | NetJets Aviation 790 | Minneapolis (MSP) Eagle River (EGV) | delayed | Refunds |
27.04.202512:00 | NetJets Aviation 133 | Las Vegas (LAS) Phoenix (SCF) | delayed | Refunds |
27.04.202512:00 | NetJets Aviation 324 | Las Vegas (LAS) Chicago (AFW) | delayed | Refunds |
27.04.202511:00 | NetJets Aviation 553 | Las Vegas (LAS) San Francisco (SFO) | delayed | Refunds |
27.04.202510:54 | NetJets Aviation 871 | Chicago (DAL) Burbank (BUR) | delayed | Refunds |
27.04.202509:15 | NetJets Aviation 250 | Las Vegas (LAS) San Diego (SAN) | delayed | Refunds |
26.04.202515:30 | NetJets Aviation 478 | Salt Lake City (SLC) Las Vegas (LAS) | delayed | Refunds |
26.04.202514:44 | NetJets Aviation 670 | Los Angeles (VNY) Burbank (BUR) | delayed | Refunds |
26.04.202513:00 | NetJets Aviation 577 | Salt Lake City (SLC) Phoenix (SCF) | delayed | Refunds |
26.04.202512:12 | NetJets Aviation 595 | New York (RSW) West Palm Beach (PBI) | delayed | Refunds |
26.04.202512:00 | NetJets Aviation 328 | Manassas (MNZ) Salisbury-Ocean City (SBY) | delayed | Refunds |
26.04.202511:00 | NetJets Aviation | West Palm Beach (PBI) North Eleuthera (ELH) | delayed | Refunds |
26.04.202511:00 | NetJets Aviation 598 | Midland (MAF) Destin (DSI) | delayed | Refunds |
26.04.202510:00 | NetJets Aviation | West Palm Beach (PBI) Marsh Harbour (MHH) | delayed | Refunds |
26.04.202509:00 | NetJets Aviation 485 | West Palm Beach (PBI) Charleston (CHS) | delayed | Refunds |
26.04.202508:30 | NetJets Aviation 691 | West Palm Beach (PBI) New York (IAD) | delayed | Refunds |
26.04.202508:00 | NetJets Aviation 454 | Destin (DSI) Baton Rouge (BTR) | delayed | Refunds |
25.04.202519:00 | NetJets Aviation 953 | Charleston (CHS) New York (GMU) | delayed | Refunds |
25.04.202512:21 | NetJets Aviation 550 | (TYQ) Chicago (ECP) | delayed | Refunds |
25.04.202512:00 | NetJets Aviation 651 | Venice (VNC) Westchester County (HPN) | delayed | Refunds |
25.04.202510:30 | NetJets Aviation 462 | Houston (HOU) Uvalde (UVA) | delayed | Refunds |
25.04.202510:00 | NetJets Aviation 432 | Santa Ana (SNA) San Francisco (SFO) | delayed | Refunds |
25.04.202509:48 | NetJets Aviation 389 | San Francisco (SFO) Los Angeles (LAX) | delayed | Refunds |
25.04.202509:30 | NetJets Aviation 598 | Chicago (DAL) Houston (HOU) | delayed | Refunds |
25.04.202508:45 | NetJets Aviation 436 | (ORD) Vail (EGE) | delayed | Refunds |
25.04.202508:00 | NetJets Aviation 751 | Chicago (DAL) Houston (HOU) | delayed | Refunds |