Flight cancellations or delays due to airline strikes can be frustrating, but there is good news for travelers. There is a regulation called EU 261/2004 that protects you. It stipulates that airlines are required to issue compensation if your flight is delayed or cancelled due to a strike. In this article, we will clarify what EU261 is and how it can help you.
Passenger Rights Under EU 261/2004
Now let’s focus on the details of EU Regulation 261. In the following sections, you will learn about your entitlement to compensation and what advantages you can expect in the event of a flight disruption.
Right to Compensation
The European Union regulation states that if you are covered by the EU 261/2004, you have a right to seek compensation if a wildcat or planned strike by airline workers affects your flight. Notably, such situations do not qualify as “extraordinary circumstances” i.e., those beyond the airline’s control.
Flight Cancellation Compensation
According to EU Regulation 261, you can receive compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within two weeks before your scheduled travel date.
Yet, as is frequently the case, there are exceptions you should be aware of. In particular, the airline has a right to refuse compensation if they decide to offer you an alternative flight. Though this flight should also meet certain requirements:
- If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
- If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
- If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;
If you agreed to the alternative flight offered by the airline but reached the final destination later than you were supposed to, you are still eligible to claim compensation.
The primary factors that affect the amount of compensation are the flight distance and the duration of the delay. Check the table provided below for compensation amounts:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Delays caused by airline strikes of any duration can be frustrating and may seriously affect your plans. You are entitled to compensation if the flight delay caused by an airline strike lasts a minimum of three hours.
Concerning the possible compensation amount that passengers could be entitled to, there are two important things to consider: the duration of the delay and the flight distance. Check the table below for compensation amounts:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Ticket Refund or Alternative Transportation
In the rare cases when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger is entitled to more substantial rights. There are two options for you to choose from:
- You can refuse the cancelled or delayed flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
- You can agree to use an alternative flight that the airline arranges for you.
As you can see, you have the right to select the option that meets your needs.
Right to Care
In addition to compensation for a disrupted flight due to an airline strike, passengers are also entitled to the right to care. Therefore, the airline must provide passengers with food, beverages, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline has to provide you with a hotel, as well as transportation from the airport to the hotel and back.
Upgrading and Downgrading
Occasionally it occurs the airline might either downgrade or upgrade your flight’s class when providing an alternative flight. In these situations, you need to know about specific rules and your rights:
In case of upgrading: if your class has been upgraded, you aren’t required to pay extra for this advantage.
In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Again, the compensation here entirely depends on the distance of the flight:
- 30% of the cost of the flights that are 1,500 km or less;
- 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
- 75% of the cost of the flight is 3,500 km and more.
These rules cover all flights inside the EU; besides, these regulations apply to flights that are either departing from or arriving in the European Union on EU-based airlines.
When Are You Not Entitled to Compensation?
Unfortunately, you should know that in cases when the airline can’t control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute could considerably affect aviation (such as a national labor or air traffic strike); however, such occasions are not under the airline’s control, and it’s not its fault that this situation occurs. Therefore, an airline is not obligated to pay compensation for disrupted flights.
Although many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not provide compensation.
According to the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to avoid a strike. If the airline cannot prove it, it is obliged to pay passengers compensation for flight disruptions.
Which Flights are Covered by EU 261/2004?
EU 261 applies to all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, NetJets isn’t a European airline. Therefore, they aren’t required to issue compensation if their flights operate outside the European Union. This applies even to their flights to the European Union if they start outside the EU.
Itinerary | Covered by EU 261 |
Flights departing from EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How to Get NetJets Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:
- Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will make every effort to secure your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
29.05.202517:30 | NetJets Aviation 548 | Los Angeles (VNY) Seattle (SEA) | delayed | Claim Refund |
29.05.202514:45 | NetJets Aviation 322 | San Jose (SJC) Burbank (BUR) | delayed | Claim Refund |
29.05.202513:00 | NetJets Aviation | New York (PDK) Providenciales (PLS) | delayed | Claim Refund |
29.05.202512:36 | NetJets Aviation 542 | New York (PDK) Charlottesville (CHO) | delayed | Claim Refund |
28.05.202515:00 | NetJets Aviation 554 | Sedona (SDX) Burbank (BUR) | delayed | Claim Refund |
28.05.202510:00 | NetJets Aviation 925 | Huntsville (HSV) Butte (BTM) | delayed | Claim Refund |
28.05.202500:00 | NetJets Aviation 851 | Teterboro (TEB) Buffalo (BUF) | delayed | Claim Refund |
27.05.202513:00 | NetJets Aviation 169 | Sugar Land (SGR) Telluride (TEX) | delayed | Claim Refund |
27.05.202510:30 | NetJets Aviation 968 | West Palm Beach (PBI) Greensboro (GSO) | delayed | Claim Refund |
27.05.202510:00 | NetJets Aviation 258 | Salt Lake City (SLC) White River (LEB) | delayed | Claim Refund |
27.05.202509:18 | NetJets Aviation 481 | New York (PDK) Auburn (AUO) | delayed | Claim Refund |
27.05.202506:00 | NetJets Aviation 422 | Columbus (CMH) Plattsburgh (PBG) | delayed | Claim Refund |
26.05.202522:23 | NetJets Aviation 579 | Chicago (DAL) Tulsa (TUL) | delayed | Claim Refund |
26.05.202520:51 | NetJets Aviation | San Luis Obispo (CSL) Tucson (TUS) | delayed | Claim Refund |
26.05.202520:15 | NetJets Aviation 787 | Stuart (SUA) Destin (DSI) | delayed | Claim Refund |
26.05.202519:15 | NetJets Aviation 476 | West Palm Beach (PBI) Naples (APF) | delayed | Claim Refund |
26.05.202518:18 | NetJets Aviation 246 | Tampa (TPA) Chicago (ECP) | delayed | Claim Refund |
26.05.202517:21 | NetJets Aviation 427 | Moab (CNY) Jackson (JAC) | delayed | Claim Refund |
26.05.202516:12 | NetJets Aviation 869 | Baltimore (BWI) New York (LGA) | delayed | Claim Refund |
26.05.202514:15 | NetJets Aviation 406 | Pittsburgh (PIT) Texarkana (TXK) | delayed | Claim Refund |
26.05.202514:00 | NetJets Aviation 833 | Napa (APC) New York (TTN) | delayed | Claim Refund |
26.05.202512:00 | NetJets Aviation 939 | (TYQ) Tucson (TUS) | delayed | Claim Refund |
26.05.202511:48 | NetJets Aviation 864 | Baltimore (BWI) Brunswick (SSI) | delayed | Claim Refund |
26.05.202511:00 | NetJets Aviation 330 | Traverse City (TVC) Charleston (CHS) | delayed | Claim Refund |
26.05.202509:00 | NetJets Aviation 927 | Nashville (BNA) Tulsa (TUL) | delayed | Claim Refund |
25.05.202519:20 | NetJets Aviation 595 | Omaha (OMA) Cody (COD) | delayed | Claim Refund |
25.05.202519:15 | NetJets Aviation 820 | Columbia (MRC) New York (PDK) | delayed | Claim Refund |
25.05.202511:00 | NetJets Aviation 845 | Las Vegas (LAS) New York (PDK) | delayed | Claim Refund |
24.05.202515:42 | NetJets Aviation | Amsterdam (AMS) Dusseldorf (DUS) | delayed | Claim Refund |
24.05.202512:35 | NetJets Aviation 611 | Denver (APA) Riverton (RIW) | delayed | Claim Refund |
24.05.202511:00 | NetJets Aviation 439 | New York (PDK) Poplar Bluff (POF) | delayed | Claim Refund |
24.05.202509:00 | NetJets Aviation 810 | Ironwood (IWD) Chicago (PWK) | delayed | Claim Refund |
23.05.202516:00 | NetJets Aviation | Teterboro (TEB) Anguilla (AXA) | delayed | Claim Refund |
23.05.202515:12 | NetJets Aviation 463 | Traverse City (TVC) Saginaw (MBS) | delayed | Claim Refund |
23.05.202513:00 | NetJets Aviation 590 | Toledo (TOL) Traverse City (TVC) | delayed | Claim Refund |
23.05.202512:45 | NetJets Aviation 966 | Chicago (CPS) Traverse City (TVC) | delayed | Claim Refund |
22.05.202523:30 | NetJets Aviation 868 | Miami (MIA) West Palm Beach (PBI) | delayed | Claim Refund |
22.05.202518:25 | NetJets Aviation 409 | Hawthorne (HHR) Brownsville (BRO) | delayed | Claim Refund |
22.05.202517:54 | NetJets Aviation | Budapest (BUD) Rome (LIN) | delayed | Claim Refund |
22.05.202517:00 | NetJets Aviation 482 | Chicago (DAL) Muskegon (MKG) | delayed | Claim Refund |
22.05.202513:45 | NetJets Aviation 685 | Monterey (MRY) Burbank (BUR) | delayed | Claim Refund |
22.05.202512:30 | NetJets Aviation 460 | West Palm Beach (PBI) New York (ACY) | delayed | Claim Refund |
22.05.202512:30 | NetJets Aviation 537 | Thomasville (TVI) New York (PDK) | delayed | Claim Refund |
22.05.202510:00 | NetJets Aviation 643 | Phoenix (SCF) Traverse City (TVC) | delayed | Claim Refund |
22.05.202509:54 | NetJets Aviation 741 | Burbank (BUR) Santa Barbara (SBA) | delayed | Claim Refund |
22.05.202508:45 | NetJets Aviation 205 | Chicago (MDW) New York (PDK) | delayed | Claim Refund |
22.05.202508:30 | NetJets Aviation 624 | Worcester (ORH) Boston (BOS) | delayed | Claim Refund |
22.05.202508:00 | NetJets Aviation 344 | Teterboro (TEB) West Palm Beach (PBI) | delayed | Claim Refund |
22.05.202507:45 | NetJets Aviation 566 | Burbank (BUR) Oakland (OAK) | delayed | Claim Refund |
21.05.202521:30 | NetJets Aviation 846 | Miami (MIA) Tampa (TPA) | delayed | Claim Refund |
21.05.202516:30 | NetJets Aviation 628 | San Francisco (SFO) Santa Barbara (SBA) | delayed | Claim Refund |
21.05.202516:00 | NetJets Aviation 402 | Oakland (OAK) Truckee (TKF) | delayed | Claim Refund |
21.05.202516:00 | NetJets Aviation 790 | Burbank (BUR) Oakland (OAK) | delayed | Claim Refund |
21.05.202516:00 | NetJets Aviation 824 | Teterboro (TEB) West Palm Beach (PBI) | delayed | Claim Refund |
21.05.202515:00 | NetJets Aviation 543 | Truckee (TKF) San Francisco (SFO) | delayed | Claim Refund |
21.05.202515:00 | NetJets Aviation 511 | Bedford (BED) Sioux City (SUX) | delayed | Claim Refund |
21.05.202514:48 | NetJets Aviation 481 | Moab (CNY) Santa Monica (SMO) | delayed | Claim Refund |
21.05.202509:06 | NetJets Aviation 968 | Morristown (MMU) East Hampton (HTO) | delayed | Claim Refund |
21.05.202508:30 | NetJets Aviation 246 | Miami (MIA) Louisville (SDF) | delayed | Claim Refund |
21.05.202507:36 | NetJets Aviation 623 | West Palm Beach (PBI) Marco Island (MRK) | delayed | Claim Refund |
21.05.202507:30 | NetJets Aviation 645 | Teterboro (TEB) Boston (BOS) | delayed | Claim Refund |
21.05.202507:00 | NetJets Aviation 682 | Seattle (SEA) Oakland (OAK) | delayed | Claim Refund |
20.05.202520:24 | NetJets Aviation 554 | Little Rock (LIT) Waterloo (ALO) | delayed | Claim Refund |
20.05.202516:12 | NetJets Aviation 434 | New York (PDK) Lafayette (LFT) | delayed | Claim Refund |
20.05.202513:42 | NetJets Aviation 967 | Chicago (ADS) Baton Rouge (BTR) | delayed | Claim Refund |
19.05.202521:36 | NetJets Aviation | Vienna (VIE) Dubai (DWC) | delayed | Claim Refund |
19.05.202519:30 | NetJets Aviation | New York (MCO) Krakow (KRK) | delayed | Claim Refund |
19.05.202519:00 | NetJets Aviation 239 | Bedford (BED) Boston (BOS) | delayed | Claim Refund |
19.05.202517:00 | NetJets Aviation 837 | Boston (BOS) Stuart (SUA) | delayed | Claim Refund |
19.05.202516:00 | NetJets Aviation 480 | Boston (BOS) Teterboro (TEB) | delayed | Claim Refund |
19.05.202515:00 | NetJets Aviation 626 | Westhampton (FOK) Boston (BOS) | delayed | Claim Refund |
19.05.202514:12 | NetJets Aviation 847 | New York (IAD) Boston (BOS) | delayed | Claim Refund |
19.05.202513:12 | NetJets Aviation | Anchorage (ANC) Tokyo (HND) | delayed | Claim Refund |
19.05.202512:00 | NetJets Aviation 665 | Seattle (SEA) (BFI) | delayed | Claim Refund |
19.05.202511:42 | NetJets Aviation 954 | Teterboro (TEB) Boston (BOS) | delayed | Claim Refund |
19.05.202510:06 | NetJets Aviation 212 | South Bend (SBN) Tucson (TUS) | delayed | Claim Refund |
19.05.202509:12 | NetJets Aviation 744 | West Palm Beach (PBI) Westchester County (HPN) | delayed | Claim Refund |
19.05.202509:00 | NetJets Aviation 787 | Oxford (OXC) Tucson (TUS) | delayed | Claim Refund |
19.05.202509:00 | NetJets Aviation 922 | Miami (MIA) Boston (BOS) | delayed | Claim Refund |
19.05.202507:00 | NetJets Aviation 343 | New York (TTN) Quonset Point (NCO) | delayed | Claim Refund |
19.05.202507:00 | NetJets Aviation 458 | New York (PDK) Columbus (CMH) | delayed | Claim Refund |
18.05.202520:18 | NetJets Aviation 645 | Santa Ana (SNA) Burbank (BUR) | delayed | Claim Refund |
18.05.202518:30 | NetJets Aviation 191 | New York (OPF) Seattle (SEA) | delayed | Claim Refund |
18.05.202513:30 | NetJets Aviation | Los Angeles (VNY) Loreto (LTO) | delayed | Claim Refund |
18.05.202510:00 | NetJets Aviation 314 | Brownsville (BRO) Tucson (TUS) | delayed | Claim Refund |
18.05.202510:00 | NetJets Aviation 314 | Brownsville (BRO) Tucson (TUS) | delayed | Claim Refund |
18.05.202509:30 | NetJets Aviation 922 | Pensacola (PNS) Baton Rouge (BTR) | delayed | Claim Refund |
18.05.202509:00 | NetJets Aviation 828 | Tulsa (TUL) Durango (DRO) | delayed | Claim Refund |
18.05.202508:45 | NetJets Aviation 411 | Destin (DSI) Monroe (MLU) | delayed | Claim Refund |
18.05.202508:18 | NetJets Aviation 575 | Phoenix (SCF) Tucson (TUS) | delayed | Claim Refund |
17.05.202521:30 | NetJets Aviation 335 | San Jose (SJC) Seattle (SEA) | delayed | Claim Refund |
17.05.202511:00 | NetJets Aviation 468 | Chicago (DAL) West Palm Beach (PBI) | delayed | Claim Refund |
17.05.202509:51 | NetJets Aviation 393 | West Palm Beach (PBI) Naples (APF) | delayed | Claim Refund |
17.05.202509:00 | NetJets Aviation 631 | Tampa (TPA) Columbus (CSG) | delayed | Claim Refund |
17.05.202508:45 | NetJets Aviation 700 | Tulsa (TUL) New York (PNE) | delayed | Claim Refund |
17.05.202507:54 | NetJets Aviation 566 | South Bend (SBN) Pellston (PLN) | delayed | Claim Refund |
17.05.202500:30 | NetJets Aviation 515 | Boston (BOS) Providence (PVD) | delayed | Claim Refund |
16.05.202522:00 | NetJets Aviation 460 | New York (PDK) Hilton Head (HHH) | delayed | Claim Refund |
16.05.202518:00 | NetJets Aviation 747 | Kissimmee (ISM) West Palm Beach (PBI) | delayed | Claim Refund |
16.05.202517:12 | NetJets Aviation 915 | Charlotte (CLT) West Palm Beach (PBI) | delayed | Claim Refund |