Refunds and Compensation for NetJets Strike

Yurii Semikopenko
30.08.2024

Flight cancellations or delays due to airline strikes can be frustrating, but there is good news for travelers. There is a regulation called EU 261/2004 that protects you. It stipulates that airlines are required to issue compensation if your flight is delayed or cancelled due to a strike. In this article, we will clarify what EU261 is and how it can help you.

Passenger Rights Under EU 261/2004

Now let’s focus on the details of EU Regulation 261. In the following sections, you will learn about your entitlement to compensation and what advantages you can expect in the event of a flight disruption.

Right to Compensation

The European Union regulation states that if you are covered by the EU 261/2004, you have a right to seek compensation if a wildcat or planned strike by airline workers affects your flight. Notably, such situations do not qualify as “extraordinary circumstances” i.e., those beyond the airline’s control.

Flight Cancellation Compensation

According to EU Regulation 261, you can receive compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within two weeks before your scheduled travel date.

Yet, as is frequently the case, there are exceptions you should be aware of. In particular, the airline has a right to refuse compensation if they decide to offer you an alternative flight. Though this flight should also meet certain requirements:

  • If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
  • If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
  • If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;

If you agreed to the alternative flight offered by the airline but reached the final destination later than you were supposed to, you are still eligible to claim compensation.

The primary factors that affect the amount of compensation are the flight distance and the duration of the delay. Check the table provided below for compensation amounts:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Delays caused by airline strikes of any duration can be frustrating and may seriously affect your plans. You are entitled to compensation if the flight delay caused by an airline strike lasts a minimum of three hours.

Concerning the possible compensation amount that passengers could be entitled to, there are two important things to consider: the duration of the delay and the flight distance. Check the table below for compensation amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Ticket Refund or Alternative Transportation

In the rare cases when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger is entitled to more substantial rights. There are two options for you to choose from:

  • You can refuse the cancelled or delayed flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
  • You can agree to use an alternative flight that the airline arranges for you.

As you can see, you have the right to select the option that meets your needs.

Right to Care

In addition to compensation for a disrupted flight due to an airline strike, passengers are also entitled to the right to care. Therefore, the airline must provide passengers with food, beverages, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline has to provide you with a hotel, as well as transportation from the airport to the hotel and back.

Upgrading and Downgrading

Occasionally it occurs the airline might either downgrade or upgrade your flight’s class when providing an alternative flight. In these situations, you need to know about specific rules and your rights:

In case of upgrading: if your class has been upgraded, you aren’t required to pay extra for this advantage.

In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Again, the compensation here entirely depends on the distance of the flight:

  • 30% of the cost of the flights that are 1,500 km or less;
  • 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
  • 75% of the cost of the flight is 3,500 km and more.

These rules cover all flights inside the EU; besides, these regulations apply to flights that are either departing from or arriving in the European Union on EU-based airlines.

When Are You Not Entitled to Compensation?

Unfortunately, you should know that in cases when the airline can’t control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute could considerably affect aviation (such as a national labor or air traffic strike); however, such occasions are not under the airline’s control, and it’s not its fault that this situation occurs. Therefore, an airline is not obligated to pay compensation for disrupted flights.

Although many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not provide compensation.

According to the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to avoid a strike. If the airline cannot prove it, it is obliged to pay passengers compensation for flight disruptions.

Which Flights are Covered by EU 261/2004?

EU 261 applies to all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, NetJets isn’t a European airline. Therefore, they aren’t required to issue compensation if their flights operate outside the European Union. This applies even to their flights to the European Union if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Get NetJets Strike Compensation

Dealing with delayed or cancelled flights due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:

  1. Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will make every effort to secure your compensation. You are only charged if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

16.04.202517:42

NetJets Aviation

467

Teterboro (TEB)

Bar Harbor (BHB)

delayed

Refunds

16.04.202516:30

NetJets Aviation

805

New York (PDK)

Miami (MIA)

delayed

Refunds

16.04.202512:00

NetJets Aviation

314

San Antonio (SAT)

Fort Worth (FTW)

delayed

Refunds

16.04.202512:00

NetJets Aviation

New York (PDK)

Georgetown (GCM)

delayed

Refunds

15.04.202518:00

NetJets Aviation

122

New York (PNE)

New York (PSM)

delayed

Refunds

15.04.202514:30

NetJets Aviation

945

New York (PDK)

Hilton Head (HHH)

delayed

Refunds

14.04.202519:00

NetJets Aviation

789

(ORD)

Dubuque (DBQ)

delayed

Refunds

14.04.202514:30

NetJets Aviation

396

Chicago (DAL)

Clarksburg (CKB)

delayed

Refunds

13.04.202518:54

NetJets Aviation

659

Santa Ana (SNA)

Burbank (BUR)

delayed

Refunds

13.04.202518:00

NetJets Aviation

434

New York (CGF)

Dubuque (DBQ)

delayed

Refunds

13.04.202510:45

NetJets Aviation

Houston (HOU)

Georgetown (GCM)

delayed

Refunds

13.04.202510:30

NetJets Aviation

573

Houston (HOU)

Kissimmee (ISM)

delayed

Refunds

13.04.202508:00

NetJets Aviation

691

Houston (HOU)

Augusta (AGS)

delayed

Refunds

12.04.202515:48

NetJets Aviation

446

Daytona Beach (DAB)

New York (PDK)

delayed

Refunds

12.04.202515:30

NetJets Aviation

764

Portland (PDX)

Los Angeles (SCK)

delayed

Refunds

11.04.202516:21

NetJets Aviation

513

New York (PDK)

Chicago (DAL)

delayed

Refunds

11.04.202515:00

NetJets Aviation

955

El Paso (ELP)

Destin (DSI)

delayed

Refunds

10.04.202519:24

NetJets Aviation

635

New York (PDK)

New York (IAD)

delayed

Refunds

10.04.202519:06

NetJets Aviation

148

New York (PDK)

New York (MCO)

delayed

Refunds

10.04.202516:21

NetJets Aviation

145

New York (PDK)

Nashville (BNA)

delayed

Refunds

09.04.202518:00

NetJets Aviation

Teterboro (TEB)

Providenciales (PLS)

delayed

Refunds

07.04.202521:30

NetJets Aviation

432

Albany (ALB)

Nashville (BNA)

delayed

Refunds

07.04.202520:00

NetJets Aviation

967

Albany (ALB)

Farmingdale (FRG)

delayed

Refunds

07.04.202519:30

NetJets Aviation

856

Raleigh (RDU)

Newark (EWR)

delayed

Refunds

07.04.202516:30

NetJets Aviation

849

New York (IAD)

New York (CGF)

delayed

Refunds

07.04.202515:30

NetJets Aviation

817

Boca Raton (BCT)

New York (PDK)

delayed

Refunds

07.04.202512:00

NetJets Aviation

588

Nashville (BNA)

Branson (BKG)

delayed

Refunds

07.04.202510:59

NetJets Aviation

679

Tampa (TPA)

Sarasota (SRQ)

delayed

Refunds

07.04.202509:06

NetJets Aviation

328

Nashville (BNA)

Atlanta (ATL)

delayed

Refunds

06.04.202514:00

NetJets Aviation

Austin (AUS)

Puerto Vallarta (PVR)

delayed

Refunds

06.04.202513:45

NetJets Aviation

547

Chicago (DPA)

New York (PDK)

delayed

Refunds

06.04.202512:30

NetJets Aviation

545

Santa Ana (SNA)

Colorado Springs (COS)

delayed

Refunds

06.04.202511:00

NetJets Aviation

518

London (QQN)

Austin (AUS)

delayed

Refunds

06.04.202511:00

NetJets Aviation

360

Miami (MIA)

Austin (AUS)

delayed

Refunds

06.04.202511:00

NetJets Aviation

481

Burbank (BUR)

Denver (DEN)

delayed

Refunds

06.04.202510:00

NetJets Aviation

953

San Antonio (SAT)

Birmingham (BHM)

delayed

Refunds

06.04.202510:00

NetJets Aviation

464

Santa Rosa (STS)

Lincoln (LNK)

delayed

Refunds

05.04.202517:54

NetJets Aviation

426

Chicago (PIB)

New Orleans (MSY)

delayed

Refunds

05.04.202517:24

NetJets Aviation

524

Chicago (MDW)

Hilton Head (HHH)

delayed

Refunds

05.04.202513:06

NetJets Aviation

429

Burbank (BUR)

Los Angeles (SBP)

delayed

Refunds

04.04.202519:00

NetJets Aviation

124

Westchester County (HPN)

Montreal (YHU)

delayed

Refunds

04.04.202517:24

NetJets Aviation

863

Chicago (MDW)

Dubuque (DBQ)

delayed

Refunds

03.04.202517:00

NetJets Aviation

Anchorage (ANC)

New York (OPF)

delayed

Refunds

02.04.202520:12

NetJets Aviation

730

Baltimore (BWI)

New York (IAD)

delayed

Refunds

02.04.202512:00

NetJets Aviation

New York (PDK)

Beef Island (EIS)

delayed

Refunds

02.04.202510:06

NetJets Aviation

New York (PDK)

Nassau (NAS)

delayed

Refunds

01.04.202516:00

NetJets Aviation

667

Buffalo (BUF)

Westchester County (HPN)

delayed

Refunds

01.04.202515:30

NetJets Aviation

866

Chicago (DAL)

New York (PNE)

delayed

Refunds

01.04.202513:00

NetJets Aviation

Burlington (BTV)

St. George (BDA)

delayed

Refunds

01.04.202510:24

NetJets Aviation

650

Millville (MIV)

Burlington (BTV)

delayed

Refunds

01.04.202508:00

NetJets Aviation

667

Baltimore (BWI)

Buffalo (BUF)

delayed

Refunds

31.03.202516:30

NetJets Aviation

925

Charlotte (CLT)

New York (PDK)

delayed

Refunds

31.03.202516:06

NetJets Aviation

934

New York (IAD)

New York (PDK)

delayed

Refunds

31.03.202515:31

NetJets Aviation

738

New York (FXE)

Sun Valley (SUN)

delayed

Refunds

31.03.202513:21

NetJets Aviation

Wilmington (ILG)

Governors Harbour (GHB)

delayed

Refunds

31.03.202512:30

NetJets Aviation

958

Houston (HOU)

Teterboro (TEB)

delayed

Refunds

31.03.202512:07

NetJets Aviation

652

Houston (HOU)

Lubbock (LBB)

delayed

Refunds

31.03.202511:00

NetJets Aviation

578

Birmingham (BHM)

Chicago (DAL)

delayed

Refunds

31.03.202510:42

NetJets Aviation

163

Santa Ana (SNA)

San Francisco (SFO)

delayed

Refunds

31.03.202509:48

NetJets Aviation

593

Savannah (SAV)

Houston (HOU)

delayed

Refunds

31.03.202509:00

NetJets Aviation

220

Pasco (PSC)

Vail (EGE)

delayed

Refunds

31.03.202509:00

NetJets Aviation

393

Sun Valley (SUN)

San Francisco (SFO)

delayed

Refunds

31.03.202508:54

NetJets Aviation

652

Baltimore (BWI)

Houston (HOU)

delayed

Refunds

31.03.202508:42

NetJets Aviation

967

Chicago (MDW)

Houston (HOU)

delayed

Refunds

31.03.202505:36

NetJets Aviation

638

Teterboro (TEB)

New York (PDK)

delayed

Refunds

30.03.202516:18

NetJets Aviation

307

Gulf Shores (GUF)

New York (PDK)

delayed

Refunds

30.03.202516:00

NetJets Aviation

San Luis Obispo (CSL)

Los Angeles (LAX)

delayed

Refunds

30.03.202515:00

NetJets Aviation

Marsh Harbour (MHH)

Westchester County (HPN)

delayed

Refunds

30.03.202514:00

NetJets Aviation

577

West Palm Beach (PBI)

Westchester County (HPN)

delayed

Refunds

30.03.202514:00

NetJets Aviation

San Jose Del Cabo (SJD)

Los Angeles (LAX)

delayed

Refunds

30.03.202513:12

NetJets Aviation

508

Minden (MEV)

Los Angeles (LAX)

delayed

Refunds

30.03.202512:00

NetJets Aviation

571

West Palm Beach (PBI)

Westchester County (HPN)

delayed

Refunds

30.03.202511:12

NetJets Aviation

873

Chicago (DAL)

New York (PDK)

delayed

Refunds

30.03.202511:00

NetJets Aviation

561

Miami (MIA)

New York (PDK)

delayed

Refunds

30.03.202511:00

NetJets Aviation

166

Boca Raton (BCT)

Westchester County (HPN)

delayed

Refunds

30.03.202511:00

NetJets Aviation

Athens (ATH)

Westchester County (HPN)

delayed

Refunds

30.03.202508:45

NetJets Aviation

803

Chicago (DAL)

Waco (ACT)

delayed

Refunds

30.03.202508:30

NetJets Aviation

524

Las Vegas (LAS)

Westchester County (HPN)

delayed

Refunds

29.03.202520:25

NetJets Aviation

539

Boston (BOS)

Norwood (OWD)

delayed

Refunds

29.03.202516:00

NetJets Aviation

St. George (BDA)

Philipsburg (SXM)

delayed

Refunds

29.03.202512:35

NetJets Aviation

White River (LEB)

Anguilla (AXA)

delayed

Refunds

28.03.202521:06

NetJets Aviation

476

Naples (APF)

Chicago (ECP)

delayed

Refunds

28.03.202519:00

NetJets Aviation

446

Everett (PAE)

Los Angeles (MYF)

delayed

Refunds

28.03.202519:00

NetJets Aviation

Memphis (MEM)

London (BQH)

delayed

Refunds

28.03.202518:36

NetJets Aviation

Hawthorne (HHR)

San Jose Del Cabo (SJD)

delayed

Refunds

28.03.202517:10

NetJets Aviation

Castries (SLU)

Anguilla (AXA)

delayed

Refunds

28.03.202517:00

NetJets Aviation

344

San Jose (SJC)

Hawthorne (HHR)

delayed

Refunds

28.03.202516:00

NetJets Aviation

962

(JZI)

New York (CGF)

delayed

Refunds

28.03.202511:30

NetJets Aviation

367

San Antonio (SAT)

New York (QNY)

delayed

Refunds

27.03.202519:00

NetJets Aviation

374

New York (PDK)

Boston (BOS)

delayed

Refunds

27.03.202518:00

NetJets Aviation

688

Alton (ALN)

New York (PDK)

delayed

Refunds

27.03.202515:30

NetJets Aviation

804

Teterboro (TEB)

Burbank (BUR)

delayed

Refunds

27.03.202513:15

NetJets Aviation

482

Los Angeles (LAX)

Burbank (BUR)

delayed

Refunds

27.03.202509:00

NetJets Aviation

693

Sarasota (SRQ)

West Palm Beach (PBI)

delayed

Refunds

27.03.202509:00

NetJets Aviation

946

Chicago (DAL)

Fort Collins (FNL)

delayed

Refunds

27.03.202508:30

NetJets Aviation

744

Chicago (DAL)

Chicago (ADS)

delayed

Refunds

27.03.202508:00

NetJets Aviation

789

Chicago (DAL)

Phoenix (SCF)

delayed

Refunds

26.03.202513:00

NetJets Aviation

313

Dallas (DFW)

Chicago (DAL)

delayed

Refunds

26.03.202510:00

NetJets Aviation

543

Birmingham (BHM)

Kansas City (MKC)

delayed

Refunds

26.03.202510:00

NetJets Aviation

485

Little Rock (LIT)

Texarkana (TXK)

delayed

Refunds

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