Refunds and Compensation for NetJets Strike

Yurii Moskalenko
30.08.2024
Updated 05.05.2025

Flight cancellations or delays due to airline strikes can be frustrating, but there is good news for travelers. There is a regulation called EU 261/2004 that protects you. It stipulates that airlines are required to issue compensation if your flight is delayed or cancelled due to a strike. In this article, we will clarify what EU261 is and how it can help you.

Passenger Rights Under EU 261/2004

Now let’s focus on the details of EU Regulation 261. In the following sections, you will learn about your entitlement to compensation and what advantages you can expect in the event of a flight disruption.

Right to Compensation

The European Union regulation states that if you are covered by the EU 261/2004, you have a right to seek compensation if a wildcat or planned strike by airline workers affects your flight. Notably, such situations do not qualify as “extraordinary circumstances” i.e., those beyond the airline’s control.

Flight Cancellation Compensation

According to EU Regulation 261, you can receive compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within two weeks before your scheduled travel date.

Yet, as is frequently the case, there are exceptions you should be aware of. In particular, the airline has a right to refuse compensation if they decide to offer you an alternative flight. Though this flight should also meet certain requirements:

  • If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
  • If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
  • If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;

If you agreed to the alternative flight offered by the airline but reached the final destination later than you were supposed to, you are still eligible to claim compensation.

The primary factors that affect the amount of compensation are the flight distance and the duration of the delay. Check the table provided below for compensation amounts:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Delays caused by airline strikes of any duration can be frustrating and may seriously affect your plans. You are entitled to compensation if the flight delay caused by an airline strike lasts a minimum of three hours.

Concerning the possible compensation amount that passengers could be entitled to, there are two important things to consider: the duration of the delay and the flight distance. Check the table below for compensation amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Ticket Refund or Alternative Transportation

In the rare cases when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger is entitled to more substantial rights. There are two options for you to choose from:

  • You can refuse the cancelled or delayed flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
  • You can agree to use an alternative flight that the airline arranges for you.

As you can see, you have the right to select the option that meets your needs.

Right to Care

In addition to compensation for a disrupted flight due to an airline strike, passengers are also entitled to the right to care. Therefore, the airline must provide passengers with food, beverages, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline has to provide you with a hotel, as well as transportation from the airport to the hotel and back.

Upgrading and Downgrading

Occasionally it occurs the airline might either downgrade or upgrade your flight’s class when providing an alternative flight. In these situations, you need to know about specific rules and your rights:

In case of upgrading: if your class has been upgraded, you aren’t required to pay extra for this advantage.

In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Again, the compensation here entirely depends on the distance of the flight:

  • 30% of the cost of the flights that are 1,500 km or less;
  • 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
  • 75% of the cost of the flight is 3,500 km and more.

These rules cover all flights inside the EU; besides, these regulations apply to flights that are either departing from or arriving in the European Union on EU-based airlines.

When Are You Not Entitled to Compensation?

Unfortunately, you should know that in cases when the airline can’t control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute could considerably affect aviation (such as a national labor or air traffic strike); however, such occasions are not under the airline’s control, and it’s not its fault that this situation occurs. Therefore, an airline is not obligated to pay compensation for disrupted flights.

Although many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not provide compensation.

According to the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to avoid a strike. If the airline cannot prove it, it is obliged to pay passengers compensation for flight disruptions.

Which Flights are Covered by EU 261/2004?

EU 261 applies to all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, NetJets isn’t a European airline. Therefore, they aren’t required to issue compensation if their flights operate outside the European Union. This applies even to their flights to the European Union if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Get NetJets Strike Compensation

Dealing with delayed or cancelled flights due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:

  1. Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will make every effort to secure your compensation. You are only charged if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

08.05.202519:30

NetJets Aviation

486

New York (OPF)

New York (PDK)

delayed

Refunds

08.05.202517:30

NetJets Aviation

605

New York (IAD)

Seattle (SEA)

delayed

Refunds

08.05.202516:36

NetJets Aviation

San Juan (SJU)

Anguilla (AXA)

delayed

Refunds

08.05.202516:00

NetJets Aviation

604

Clovis (CVN)

Midland (MAF)

delayed

Refunds

08.05.202512:45

NetJets Aviation

Newark (EWR)

Tokyo (HND)

delayed

Refunds

08.05.202511:00

NetJets Aviation

643

Santa Ana (SNA)

Mammoth Lakes (MMH)

delayed

Refunds

08.05.202510:00

NetJets Aviation

309

San Antonio (SAT)

Denver (SAF)

delayed

Refunds

07.05.202516:12

NetJets Aviation

521

Tampa (TPA)

Naples (APF)

delayed

Refunds

07.05.202515:30

NetJets Aviation

921

(BFI)

Seattle (SEA)

delayed

Refunds

07.05.202513:00

NetJets Aviation

608

Tampa (TPA)

New York (CRG)

delayed

Refunds

07.05.202510:06

NetJets Aviation

557

Salt Lake City (SLC)

Jackson (JAC)

delayed

Refunds

07.05.202508:00

NetJets Aviation

741

Tampa (TPA)

Teterboro (TEB)

delayed

Refunds

06.05.202516:18

NetJets Aviation

480

Vail (EGE)

Las Vegas (LAS)

delayed

Refunds

06.05.202516:00

NetJets Aviation

659

Palm Springs (PSP)

Phoenix (SCF)

delayed

Refunds

06.05.202511:03

NetJets Aviation

167

Teterboro (TEB)

New York (PDK)

delayed

Refunds

06.05.202507:36

NetJets Aviation

810

New York (PDK)

San Jose (SJC)

delayed

Refunds

05.05.202513:00

NetJets Aviation

844

Los Angeles (VNY)

Sun Valley (SUN)

delayed

Refunds

05.05.202510:00

NetJets Aviation

595

Islip (ISP)

New York (TTN)

delayed

Refunds

05.05.202510:00

NetJets Aviation

913

New York (LUK)

Hilton Head (HHH)

delayed

Refunds

05.05.202509:00

NetJets Aviation

478

Houston (HOU)

Denver (SAF)

delayed

Refunds

05.05.202508:54

NetJets Aviation

New York (TTN)

George Town (GGT)

delayed

Refunds

05.05.202508:54

NetJets Aviation

427

Chicago (DAL)

Beaumont (BPT)

delayed

Refunds

05.05.202507:18

NetJets Aviation

475

Westchester County (HPN)

Louisville (SDF)

delayed

Refunds

04.05.202519:12

NetJets Aviation

422

Boston (BOS)

Bar Harbor (BHB)

delayed

Refunds

04.05.202517:21

NetJets Aviation

148

New York (PIE)

New York (PDK)

delayed

Refunds

04.05.202516:00

NetJets Aviation

823

Westchester County (HPN)

Burbank (BUR)

delayed

Refunds

04.05.202515:45

NetJets Aviation

700

Nashville (BNA)

New York (PDK)

delayed

Refunds

04.05.202514:00

NetJets Aviation

611

Gunnison (GUC)

Chicago (DAL)

delayed

Refunds

04.05.202513:00

NetJets Aviation

725

Louisville (SDF)

New York (TTN)

delayed

Refunds

04.05.202512:30

NetJets Aviation

604

New York (PDK)

Little Rock (LIT)

delayed

Refunds

04.05.202511:30

NetJets Aviation

846

Baltimore (BWI)

Sugar Land (SGR)

delayed

Refunds

04.05.202510:18

NetJets Aviation

579

New York (PDK)

Clemson (CEU)

delayed

Refunds

04.05.202509:15

NetJets Aviation

369

Chicago (DAL)

Thredbo (QTH)

delayed

Refunds

04.05.202508:30

NetJets Aviation

523

Louisville (SDF)

Chicago (DWH)

delayed

Refunds

04.05.202508:30

NetJets Aviation

481

Louisville (SDF)

Augusta (AGS)

delayed

Refunds

04.05.202508:30

NetJets Aviation

454

Louisville (SDF)

Key West (EYW)

delayed

Refunds

04.05.202508:12

NetJets Aviation

835

Chicago (DAL)

Louisville (SDF)

delayed

Refunds

04.05.202508:00

NetJets Aviation

651

Louisville (SDF)

Ocala (OCF)

delayed

Refunds

02.05.202520:00

NetJets Aviation

453

Tallahassee (TLH)

Bartow (BOW)

delayed

Refunds

02.05.202516:00

NetJets Aviation

485

Santa Monica (SMO)

Truckee (TKF)

delayed

Refunds

01.05.202515:30

NetJets Aviation

581

Memphis (MEM)

Chicago (DAL)

delayed

Refunds

01.05.202515:15

NetJets Aviation

Santa Ana (SNA)

Loreto (LTO)

delayed

Refunds

01.05.202513:15

NetJets Aviation

525

Birmingham (BHM)

New York (PDK)

delayed

Refunds

01.05.202512:00

NetJets Aviation

859

Houston (HOU)

Lexington (LEX)

delayed

Refunds

01.05.202512:00

NetJets Aviation

377

Houston (HOU)

Roanoke (ROA)

delayed

Refunds

01.05.202511:51

NetJets Aviation

608

Dallas (DFW)

Austin (AUS)

delayed

Refunds

01.05.202509:00

NetJets Aviation

Houston (HOU)

Nassau (NAS)

delayed

Refunds

01.05.202508:36

NetJets Aviation

479

Salt Lake City (SLC)

San Jose (SJC)

delayed

Refunds

01.05.202507:30

NetJets Aviation

641

Salt Lake City (SLC)

Phoenix (PHX)

delayed

Refunds

30.04.202521:00

NetJets Aviation

414

Colorado Springs (COS)

Seattle (SEA)

delayed

Refunds

30.04.202516:15

NetJets Aviation

581

Charlottesville (CHO)

Norwood (OWD)

delayed

Refunds

30.04.202512:15

NetJets Aviation

916

Westchester County (HPN)

Syracuse (SYR)

delayed

Refunds

30.04.202511:30

NetJets Aviation

521

Westchester County (HPN)

New York (LGA)

delayed

Refunds

30.04.202511:30

NetJets Aviation

241

Midland (MAF)

Houston (HOU)

delayed

Refunds

30.04.202510:00

NetJets Aviation

595

Sarasota (SRQ)

Westchester County (HPN)

delayed

Refunds

30.04.202509:30

NetJets Aviation

379

West Palm Beach (PBI)

New York (OSU)

delayed

Refunds

30.04.202506:00

NetJets Aviation

650

New York (PDK)

Charleston (CHS)

delayed

Refunds

29.04.202512:30

NetJets Aviation

931

Tampa (TPA)

Lakeland (LAL)

delayed

Refunds

29.04.202511:00

NetJets Aviation

950

Manteo (MEO)

Denver (SAF)

delayed

Refunds

29.04.202508:54

NetJets Aviation

725

New York (PDK)

Naples (APF)

delayed

Refunds

29.04.202508:00

NetJets Aviation

667

Tampa (TPA)

Phoenix (SCF)

delayed

Refunds

28.04.202521:00

NetJets Aviation

216

Boston (BOS)

West Palm Beach (PBI)

delayed

Refunds

28.04.202519:00

NetJets Aviation

West Palm Beach (PBI)

London (LTN)

delayed

Refunds

28.04.202518:12

NetJets Aviation

707

Jacksonville (JAX)

West Palm Beach (PBI)

delayed

Refunds

28.04.202516:30

NetJets Aviation

934

West Palm Beach (PBI)

Westchester County (HPN)

delayed

Refunds

28.04.202516:00

NetJets Aviation

380

Houston (HOU)

Chicago (DWH)

delayed

Refunds

28.04.202516:00

NetJets Aviation

387

Tampa (TPA)

Beverly (BVY)

delayed

Refunds

28.04.202515:30

NetJets Aviation

343

Tampa (TPA)

New York (MCO)

delayed

Refunds

28.04.202515:00

NetJets Aviation

185

Houston (HOU)

Windsor Locks (BDL)

delayed

Refunds

28.04.202514:24

NetJets Aviation

473

Houston (HOU)

Ruston (RSN)

delayed

Refunds

28.04.202513:54

NetJets Aviation

Miami (MIA)

The Bight (TBI)

delayed

Refunds

28.04.202511:00

NetJets Aviation

534

Houston (HOU)

Boston (BOS)

delayed

Refunds

28.04.202509:30

NetJets Aviation

Beef Island (EIS)

New York (PDK)

delayed

Refunds

27.04.202515:00

NetJets Aviation

509

Las Vegas (LAS)

Santa Ana (SNA)

delayed

Refunds

27.04.202514:00

NetJets Aviation

790

Minneapolis (MSP)

Eagle River (EGV)

delayed

Refunds

27.04.202512:00

NetJets Aviation

133

Las Vegas (LAS)

Phoenix (SCF)

delayed

Refunds

27.04.202512:00

NetJets Aviation

324

Las Vegas (LAS)

Chicago (AFW)

delayed

Refunds

27.04.202511:00

NetJets Aviation

553

Las Vegas (LAS)

San Francisco (SFO)

delayed

Refunds

27.04.202510:54

NetJets Aviation

871

Chicago (DAL)

Burbank (BUR)

delayed

Refunds

27.04.202509:15

NetJets Aviation

250

Las Vegas (LAS)

San Diego (SAN)

delayed

Refunds

26.04.202515:30

NetJets Aviation

478

Salt Lake City (SLC)

Las Vegas (LAS)

delayed

Refunds

26.04.202514:44

NetJets Aviation

670

Los Angeles (VNY)

Burbank (BUR)

delayed

Refunds

26.04.202513:00

NetJets Aviation

577

Salt Lake City (SLC)

Phoenix (SCF)

delayed

Refunds

26.04.202512:12

NetJets Aviation

595

New York (RSW)

West Palm Beach (PBI)

delayed

Refunds

26.04.202512:00

NetJets Aviation

328

Manassas (MNZ)

Salisbury-Ocean City (SBY)

delayed

Refunds

26.04.202511:00

NetJets Aviation

West Palm Beach (PBI)

North Eleuthera (ELH)

delayed

Refunds

26.04.202511:00

NetJets Aviation

598

Midland (MAF)

Destin (DSI)

delayed

Refunds

26.04.202510:00

NetJets Aviation

West Palm Beach (PBI)

Marsh Harbour (MHH)

delayed

Refunds

26.04.202509:00

NetJets Aviation

485

West Palm Beach (PBI)

Charleston (CHS)

delayed

Refunds

26.04.202508:30

NetJets Aviation

691

West Palm Beach (PBI)

New York (IAD)

delayed

Refunds

26.04.202508:00

NetJets Aviation

454

Destin (DSI)

Baton Rouge (BTR)

delayed

Refunds

25.04.202519:00

NetJets Aviation

953

Charleston (CHS)

New York (GMU)

delayed

Refunds

25.04.202512:21

NetJets Aviation

550

(TYQ)

Chicago (ECP)

delayed

Refunds

25.04.202512:00

NetJets Aviation

651

Venice (VNC)

Westchester County (HPN)

delayed

Refunds

25.04.202510:30

NetJets Aviation

462

Houston (HOU)

Uvalde (UVA)

delayed

Refunds

25.04.202510:00

NetJets Aviation

432

Santa Ana (SNA)

San Francisco (SFO)

delayed

Refunds

25.04.202509:48

NetJets Aviation

389

San Francisco (SFO)

Los Angeles (LAX)

delayed

Refunds

25.04.202509:30

NetJets Aviation

598

Chicago (DAL)

Houston (HOU)

delayed

Refunds

25.04.202508:45

NetJets Aviation

436

(ORD)

Vail (EGE)

delayed

Refunds

25.04.202508:00

NetJets Aviation

751

Chicago (DAL)

Houston (HOU)

delayed

Refunds
Yurii Moskalenko
2193 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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