Compensation and Reimbursement for Nesma Airlines Strike

Yurii Semikopenko
04.09.2024

Flight delays or cancellations caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261 regulation. This regulation establishes the rules for compensation and assistance to passengers in cases of airline strikes. In this article, we will look at passenger rights and the process of claiming compensation from the airline.

When Are You Entitled to Nesma Airlines Strike Compensation?

European Union Regulation 261/2004 protects passengers affected by airline strikes. This regulation obliges the airline to pay compensation during a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, consequently, the airline is responsible for them.

It is crucial to understand that the situation with compensation is complex. Certain strikes may qualify for the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground personnel, etc. In the event of disruptions due to these ground crew members, the chances of obtaining compensation may be significantly reduced. It is essential to identify exactly which crew is involved in the strike. This directly impacts your right to compensation.

Flight Cancellation Compensation

In the event of flight cancellation due to a strike, the airline must inform travelers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you during the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.

It is essential to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as displayed in the following table:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Under the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than 3 hours later than scheduled, you are entitled to compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you reach your final destination, not on how late the plane took off.

The amount of compensation is based on the distance of the flight and the duration of the delay:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Requirements for Nesma Airlines Strike Compensation

When an airline strike occurs, passengers could be eligible for compensation, but certain criteria must be met. It’s crucial to understand these requirements to effectively manage the compensation process:

  • Your flight must be covered by the EU261 regulation. This covers all flights leaving from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when operated by an EU-based airline.
  • A flight delay or cancellation has significantly disrupted your travel plans. This means your flight has been delayed by 3 hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure.
  • You are required to have a valid reservation and be prepared to travel. This includes having a confirmed booking and all essential travel documents ready (passport, visas).
  • You need to arrive at the airport on time. Complete check-in within the time specified by your airline. If no time is given, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.

Should you believe you meet these conditions following a Nesma Airlines strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step in potentially receiving compensation for an airline strike.

How to Claim Nesma Airlines Strike Compensation

Dealing with delayed or cancelled flights due to strikes is always frustrating. Such situations can spoil your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, follow these steps:

  1. Fill in our form. You’ll need to provide details such as your flight number, date, and what went wrong.
  2. Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws comprehensively and will strive to secure your compensation. You only pay us if we win your case.

Following these steps, obtain the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers must know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Note that the services we are describing below are included in the airline company’s duty to care for every passenger.

Right to Care

When the flight delay is 2+ hours, the airline is required to provide affected passengers with certain services to alleviate discomfort. Some of the basic services are free beverages and meals. Moreover, the affected passengers have a right to make two calls and send faxes, or emails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by 5+ hours, you have the right to a full refund or an alternative flight to your final destination. These options offer some flexibility, which is great because you can choose what works best for you.

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