Neos Strike Compensation

One of the most common factors behind flight disruptions is flight strikes, which may be organized by the personnel, an airport itself, or an airline. As a passenger, you should be aware of European Union Regulation 261, under which you may be entitled to compensation of up to 600 Euros.

Continue reading to find out how to obtain compensation and under what circumstances.

Your Passenger Rights

The good news is that every air traveler is protected by the EU 261 regulation. The EU 261 is a European Union regulation that sets the rules for compensation and assistance to passengers in cases of flight delays and cancellations. Now, let’s take a closer look at passenger rights, under EU 261/2004:

• The airline is required to provide passengers with information about their rights.
• In the event of flight cancellation, a passenger has the right to choose one of the following options: either a ticket refund or rebooking to the final destination under similar conditions;
• Passengers can expect to receive food and beverages; they are also entitled to have two free phone calls, e-mails, or faxes.
• If you choose an alternative flight, and it involves an overnight stay, the airline is obligated to provide hotel accommodation, as well as transportation between the airport and the hotel.
• Compensation from 250 to 600 euros per passenger

When You Are Entitled to Neos Strike Compensation

Often, Neos strikes involve their employees. These can be flight attendants, pilots, engineers, or any other crucial personnel. As you now know, you have the right to claim airline strike compensation, if your trip was disrupted. The compensation will then cover the inconvenience you faced due to the strike.

It is also crucial to understand what “extraordinary circumstances” are. These are events outside of the airline’s control. If a strike is considered one of these circumstances, the airline is not obliged to provide compensation. Importantly, if a staff strike occurs, the airline could have potentially foreseen and managed such incidents, therefore such cases are within the airline’s control. That is when flight disruptions are caused by the airline’s own employees, they are not cases of extraordinary circumstances. As a result, passengers are entitled to claim flight compensation.

Nonetheless, you should understand that each incident is individual, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will pay compensation.

Neos Strike Compensation

Before claiming compensation for an airline strike, you should be aware of the criteria and the amount of compensation you might receive.

Neos Strike Flight Delay Compensation

The longer a flight is delayed, the more trouble it causes passengers. When airline workers go on strike, it can disrupt travelers’ plans and make them arrive at their final destination much later than expected. It is essential to be aware that if your flight is delayed for over 3 hours due to a strike, you can claim compensation from the airline for the inconvenience caused.

In considering the potential sum of compensation, passengers should take two critical factors into account: the flight’s distance and the duration of the delay. It is important to understand these details, as only that is how you can be calm regarding the fair flight delay compensation you are entitled to. In the following, you can see a table with the amounts of compensation you could receive.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Neos Strike Flight Cancellation Compensation

Sometimes, it also happens that airline strikes cause flight cancellation. Under EU 261/2004, you can claim compensation of up to 600 Euros. Note that the regulation also states that you are entitled to compensation in the case when the airline informed you about the cancellation less than two weeks before your travel.

However, there are always some exceptions to the rules, and here is the case. The airline has a right to avoid paying compensation if it provides the passenger an alternative flight. This flight must meet the criteria enumerated below:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Importantly, if you used an alternative flight but your final arrival time at your destination was still delayed, you have a right to claim compensation.

The amount of the compensation fully depends on the flight distance and the time of delay in arriving at the final destination. Take a look at the table below for more details:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Which Neos Flights Are Covered by EU261?

The EU261 regulation covers all flights departing from airports in the EU, regardless of the airline, as well as flights arriving in the EU from non-EU countries when operated by EU airlines. It also applies to flights to and from Iceland, Norway, and Switzerland.

The table below shows which Neos flights are protected by EU 261/2004:

Itinerary	Covered by EU 261
Flights departing the EU airports	✅ Covered
Flights arriving at the EU airports	✅ Covered

How to Claim Neos Strike Compensation

If you’ve faced flight delays or cancellations at least once, you know how frustrating it can be.

Travelers who encounter any of these issues on Neos flights are entitled to claim compensation, according to the EU regulations. Follow these steps to claim compensation:

1. Fill in our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
2. Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will make every effort to secure your compensation. You only incur a fee if we win your case.

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