Flight cancellations or delays caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261/2004 regulation. This regulation defines the rules for compensation and assistance for travelers during airline strikes. In this article, we will look at your rights as a passenger and the process of claiming compensation from the airline.
When Are You Entitled to Georgian Airways Strike Compensation?
EU Regulation 261/2004 protects travelers affected by airline strikes. This law obliges the airline to issue compensation during a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, as a result, the airline is responsible for them.
It is crucial to understand that the situation with compensation is complex. Some strikes may qualify for the “extraordinary circumstances” exception. These include strikes by baggage handlers, firefighters, ground personnel, etc. When faced with disruptions caused by these ground crew members, the chances of obtaining compensation may be significantly reduced. It is crucial to determine exactly which personnel is involved in the strike. This directly influences your eligibility for compensation.
Flight Cancellation Compensation
In cases of flight cancellation due to a strike, the airline must inform travelers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you within the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.
It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the following table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Under the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than three hours later than scheduled, you are entitled to compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you reach your final destination, not on how late the plane took off.
The amount of compensation depends on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Georgian Airways Strike Compensation
When a flight disruption occurs, passengers may be entitled to compensation, but specific requirements must be met. It is important to understand these requirements to properly navigate the compensation process:
- Your flight must be covered by the EU261/2004 regulation. This covers all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
- A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by three hours or more at the final destination, or it was cancelled with less than fourteen days’ notice before the scheduled departure.
- You must have a confirmed reservation and be prepared to travel. This includes having a confirmed booking and all necessary travel documents prepared (passport, visas).
- You need to arrive at the airport on time. Complete check-in by the time specified by the airline. If no specific time is provided, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.
Should you believe you meet these requirements following a Georgian Airways strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step in potentially receiving compensation for an airline strike.
How to Claim Georgian Airways Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. This can not only ruin your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, follow these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws well and will strive to get you your compensation. You only pay us if we win your case.
Following these steps, you will secure the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers must know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Keep in mind that the services we are describing below fall under the airline company’s duty to care for each passenger.
Right to Care
When the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to reduce discomfort. Some of the basic services include free beverages and meals. In addition to this, the affected passengers have a right to make 2 calls and send faxes, or e-mails for free.
Rebooking or Refunds
If your flight gets cancelled or delayed by 5+ hours, you are entitled to a full refund or an alternative flight to your final destination. These solutions offer some flexibility, which is great because you can choose what works best for you.