Flight delays or cancellations due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261 regulation. This regulation establishes the rules for assistance and compensation to passengers when facing airline strikes. In this article, we will look at passenger rights and how to claim compensation from the airline.
When Are You Entitled to Flybondi Strike Compensation?
EU Regulation 261/2004 protects passengers affected by airline strikes. This law obliges the airline to pay compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, therefore, the airline is responsible for them.
It is crucial to understand that the situation with compensation is complex. Some strikes may qualify for the “extraordinary circumstances” exception. These include strikes by baggage handlers, firefighters, ground personnel, etc. When faced with disruptions caused by these ground staff, the chances of receiving compensation may be significantly reduced. It is essential to identify exactly which staff is involved in the strike. This directly influences your right to compensation.
Flight Cancellation Compensation
In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you during the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.
It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as displayed in the following table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Under the EU261 regulation, if your flight is delayed and you arrive at your final destination more than 3 hours later than planned, you are entitled to compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed.
The amount of compensation is based on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Flybondi Strike Compensation
When a flight disruption occurs, passengers could be entitled to compensation, but specific requirements must be met. It’s crucial to understand these requirements to effectively manage the compensation process:
- Your flight must be covered by the EU261 regulation. This covers all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
- A flight cancellation or delay has significantly disrupted your travel plans. This means your flight has been delayed by 3 hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
- You are required to have a confirmed reservation and be ready to travel. This includes having a confirmed booking and all essential travel documents prepared (passport, visas).
- You need to arrive at the airport on time. Complete check-in within the specified time by the airline. If no specific time is provided, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.
If you believe you meet these criteria following a Flybondi strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step in potentially obtaining compensation for an airline strike.
How to Claim Flybondi Strike Compensation
Dealing with cancelled or delayed flights due to strikes is always frustrating. Such situations can not only ruin your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, follow these steps:
- Fill in this form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will do our best to secure your compensation. You only incur a fee if we win your case.
By following these steps, you will receive the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers must know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Remember that the services we are describing below are included in the airline company’s duty to care for each passenger.
Right to Care
When the flight delay is 2+ hours, the airline is required to provide affected passengers with certain services to reduce discomfort. Some of the basic services include free beverages and meals. Moreover, the affected passengers have a right to make 2 phone calls and send faxes, or emails for free.
Rebooking or Refunds
If your flight is cancelled or delayed by 5+ hours, you are entitled to a full refund or an alternative flight to your final destination. These options have some flexibility, which is great because you can choose what works best for you.