Flight delays or cancellations due to airline strikes can be frustrating, but there is good news for passengers. There is a law called EU 261 that protects you. It stipulates that airlines are required to issue compensation if your flight is delayed or cancelled because of a strike. In this article, we will explain what EU261 is and how it can assist you.
Passenger Rights Under EU 261/2004
Now let’s explore the specifics of EU Regulation 261. In the following sections, you will discover your rights to compensation and what benefits you can expect in the event of a flight disruption.
Right to Compensation
The European Union regulation stipulates that if you are protected by EU 261, you have a right to claim compensation if a wildcat or planned strike of the airline’s workers disrupts your flight. Notably, that both cases do not qualify as “extraordinary circumstances” meaning circumstances the airline cannot control.
Flight Cancellation Compensation
According to EU Regulation 261, you can receive compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within two weeks before your scheduled travel date.
However, as is frequently the case, there are exceptions you should be aware of. Specifically, the airline is entitled to refuse compensation if they decide to offer you an alternative flight. Though this flight should also meet certain requirements:
- If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
- If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
- If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;
If you agreed to the alternative flight provided by the airline but reached your final destination later than you were supposed to, you are still eligible to claim compensation.
The key factors that affect the amount of compensation are the flight distance and the duration of the delay. Check the table provided below for compensation amounts:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Delays due to airline strikes of any duration can be frustrating and may seriously affect your itinerary. You are entitled to compensation if the flight delay caused by an airline strike lasts at least three hours.
As for the possible compensation amount that passengers may receive, there are two crucial factors to consider: the duration of the delay and the flight distance. See the table below for compensation amounts:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Ticket Refund or Alternative Transportation
In the rare cases when a passenger’s flight is either cancelled or delayed for 5 or more hours, the passenger has more substantial rights. There are two options for you to choose from:
- You can refuse the delayed or cancelled flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
- You can agree to use an alternative flight that the airline arranges for you.
As you can see, you have the right to select the option that meets your needs.
Right to Care
Besides compensation for a delayed or cancelled flight due to an airline strike, passengers also have the right to care. Therefore, the airline is required to provide passengers with meals, drinks, and the opportunity to make two phone calls, fax messages, and emails. When your flight is rescheduled for the next day, the airline is required to provide you with a hotel, as well as transport between the airport and the hotel.
Upgrading and Downgrading
In some instances, it occurs the airline may either upgrade or downgrade your flight’s class when providing an alternative flight. In such cases, you should know about specific rules and your rights:
In case of upgrading: if your class has been upgraded, you won’t have to pay extra for this benefit.
In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Furthermore, the compensation here entirely depends on the distance of the flight:
- 30% of the cost of the flights that are 1,500 km or less;
- 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
- 75% of the cost of the flight is 3,500 km and more.
These regulations apply to all flights within the EU; besides, these rules cover flights that are either departing from or arriving in the European Union on airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, you should know that in situations where the airline can’t influence or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute could considerably affect aviation (it can be a national labor or air traffic strike); however, such situations are not under the airline’s control, and it’s not its fault that this situation happens. As a result, the airline is not obligated to pay compensation for disrupted flights.
Although many cases of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this does not automatically mean that the airline will not provide compensation.
In line with the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to avoid a strike. If the airline cannot prove it, they are obliged to provide passengers compensation for flight disruptions.
Which Flights are Covered by EU 261/2004?
EU 261 covers all flights departing from airports in the EU. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Delta Air Lines isn’t a European airline. Consequently, they are not obliged to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.
Itinerary | Covered by EU 261 |
Flights departing from EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How to Get Delta Air Lines Strike Compensation
Dealing with flight delays or cancellations due to strikes is always frustrating. This can spoil your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, proceed with these steps:
- Fill in this form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws well and will do our best to secure your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
20.05.202516:20 | Delta Air Lines 120 | Tokyo (HND) Minneapolis (MSP) | delayed | Claim Refund |
20.05.202512:25 | Delta Air Lines 9634 | Amsterdam (AMS) Aalborg (AAL) | delayed | Claim Refund |
20.05.202511:35 | Delta Air Lines 9473 | Budapest (BUD) Amsterdam (AMS) | delayed | Claim Refund |
20.05.202511:00 | Delta Air Lines 9960 | Seattle (SEA) Everett (PAE) | cancelled | Claim Refund |
20.05.202509:30 | Delta Air Lines 6697 | Rome (FCO) Bari (BRI) | delayed | Claim Refund |
20.05.202508:45 | Delta Air Lines 9202 | Amsterdam (AMS) Bremen (BRE) | delayed | Claim Refund |
20.05.202508:40 | Delta Air Lines 8496 | Riyadh (RUH) Paris (CDG) | delayed | Claim Refund |
20.05.202508:15 | Delta Air Lines 7477 | Hanoi (HAN) Tokyo (HND) | delayed | Claim Refund |
20.05.202502:30 | Delta Air Lines 7330 | Riyadh (RUH) London (LHR) | delayed | Claim Refund |
20.05.202500:05 | Delta Air Lines 6311 | Lima (LIM) Santiago (SCL) | delayed | Claim Refund |
19.05.202523:20 | Delta Air Lines 6315 | Santiago (SCL) Bogota (BOG) | delayed | Claim Refund |
19.05.202522:45 | Delta Air Lines 2624 | Atlanta (ATL) Louisville (SDF) | delayed | Claim Refund |
19.05.202522:43 | Delta Air Lines 5472 | Atlanta (ATL) Chicago (XNA) | delayed | Claim Refund |
19.05.202522:42 | Delta Air Lines 2043 | Atlanta (ATL) Tulsa (TUL) | delayed | Claim Refund |
19.05.202522:25 | Delta Air Lines 2488 | Minneapolis (MSP) Boise (BOI) | delayed | Claim Refund |
19.05.202520:50 | Delta Air Lines 5707 | (DCA) Nashville (BNA) | delayed | Claim Refund |
19.05.202520:50 | Delta Air Lines 4054 | Salt Lake City (SLC) Tucson (TUS) | delayed | Claim Refund |
19.05.202520:45 | Delta Air Lines 3985 | Salt Lake City (SLC) Sun Valley (SUN) | delayed | Claim Refund |
19.05.202520:45 | Delta Air Lines 1058 | Atlanta (ATL) West Palm Beach (PBI) | delayed | Claim Refund |
19.05.202520:45 | Delta Air Lines 9318 | Kigali (KGL) Entebbe (EBB) | delayed | Claim Refund |
19.05.202520:40 | Delta Air Lines 3002 | Atlanta (ATL) Nashville (BNA) | delayed | Claim Refund |
19.05.202520:37 | Delta Air Lines 6218 | Cucuta (CUC) Bogota (BOG) | delayed | Claim Refund |
19.05.202520:35 | Delta Air Lines 1251 | Atlanta (ATL) Tucson (TUS) | delayed | Claim Refund |
19.05.202520:12 | Delta Air Lines 5159 | Atlanta (ATL) Chicago (XNA) | delayed | Claim Refund |
19.05.202519:35 | Delta Air Lines 4163 | Austin (AUS) Nashville (BNA) | delayed | Claim Refund |
19.05.202519:15 | Delta Air Lines 5599 | Boston (BOS) Nashville (BNA) | delayed | Claim Refund |
19.05.202519:05 | Delta Air Lines 58 | Boston (BOS) London (LHR) | delayed | Claim Refund |
19.05.202518:59 | Delta Air Lines 2410 | New York (LGA) West Palm Beach (PBI) | delayed | Claim Refund |
19.05.202518:59 | Delta Air Lines 4908 | New York (JFK) Nashville (BNA) | delayed | Claim Refund |
19.05.202518:45 | Delta Air Lines 858 | Los Angeles (LAX) Nashville (BNA) | delayed | Claim Refund |
19.05.202518:35 | Delta Air Lines 6294 | Sao Paulo (GRU) Santiago (SCL) | delayed | Claim Refund |
19.05.202518:35 | Delta Air Lines 2050 | Buffalo (BUF) Atlanta (ATL) | delayed | Claim Refund |
19.05.202518:32 | Delta Air Lines 5193 | Atlanta (ATL) Mobile (MOB) | delayed | Claim Refund |
19.05.202518:20 | Delta Air Lines 4143 | Minneapolis (MSP) Minot (MOT) | delayed | Claim Refund |
19.05.202518:05 | Delta Air Lines 1693 | Nashville (BNA) Atlanta (ATL) | delayed | Claim Refund |
19.05.202518:05 | Delta Air Lines 8170 | Mexico City (MEX) Ixtapa (ZIH) | delayed | Claim Refund |
19.05.202517:51 | Delta Air Lines 5641 | Buffalo (BUF) New York (LGA) | delayed | Claim Refund |
19.05.202517:49 | Delta Air Lines 4082 | Pasco (PSC) Seattle (SEA) | delayed | Claim Refund |
19.05.202517:40 | Delta Air Lines 8680 | Paris (CDG) Berlin (BER) | delayed | Claim Refund |
19.05.202517:35 | Delta Air Lines 5974 | Seattle (SEA) London (LHR) | delayed | Claim Refund |
19.05.202517:22 | Delta Air Lines 5532 | Atlanta (ATL) Chicago (XNA) | delayed | Claim Refund |
19.05.202517:21 | Delta Air Lines 5245 | Detroit (DTW) Madison (MSN) | delayed | Claim Refund |
19.05.202517:20 | Delta Air Lines 8399 | Boston (BOS) Paris (CDG) | cancelled | Claim Refund |
19.05.202517:15 | Delta Air Lines 4901 | New York (LGA) Tulsa (TUL) | delayed | Claim Refund |
19.05.202517:07 | Delta Air Lines 2203 | Detroit (DTW) Minneapolis (MSP) | delayed | Claim Refund |
19.05.202517:00 | Delta Air Lines 8213 | Paris (CDG) (DSS) | delayed | Claim Refund |
19.05.202516:45 | Delta Air Lines 9284 | Amsterdam (AMS) Berlin (BER) | delayed | Claim Refund |
19.05.202516:40 | Delta Air Lines 8842 | Oklahoma City (OKC) Chicago (DAL) | delayed | Claim Refund |
19.05.202516:30 | Delta Air Lines 5476 | New York (LGA) Chicago (XNA) | delayed | Claim Refund |
19.05.202516:29 | Delta Air Lines 4236 | Minneapolis (MSP) Chisholm (HIB) | delayed | Claim Refund |
19.05.202516:10 | Delta Air Lines 8596 | Paris (CDG) Tunis (TUN) | delayed | Claim Refund |
19.05.202516:03 | Delta Air Lines 518 | Atlanta (ATL) Boston (BOS) | delayed | Claim Refund |
19.05.202516:00 | Delta Air Lines 5819 | New York (LGA) Boston (BOS) | delayed | Claim Refund |
19.05.202515:58 | Delta Air Lines 944 | Detroit (DTW) Seattle (SEA) | delayed | Claim Refund |
19.05.202515:55 | Delta Air Lines 69 | Seattle (SEA) Taipei (TPE) | delayed | Claim Refund |
19.05.202515:45 | Delta Air Lines 5632 | New York (LGA) Buffalo (BUF) | delayed | Claim Refund |
19.05.202515:35 | Delta Air Lines 8422 | Paris (CDG) Berlin (BER) | delayed | Claim Refund |
19.05.202515:20 | Delta Air Lines 5029 | Minneapolis (MSP) Louisville (SDF) | delayed | Claim Refund |
19.05.202515:20 | Delta Air Lines 9171 | Amsterdam (AMS) Berlin (BER) | delayed | Claim Refund |
19.05.202515:17 | Delta Air Lines 2572 | San Diego (SAN) Seattle (SEA) | delayed | Claim Refund |
19.05.202515:17 | Delta Air Lines 1127 | Boston (BOS) Minneapolis (MSP) | delayed | Claim Refund |
19.05.202515:15 | Delta Air Lines 2591 | Minneapolis (MSP) Boston (BOS) | delayed | Claim Refund |
19.05.202515:05 | Delta Air Lines 6286 | Bogota (BOG) Santiago (SCL) | delayed | Claim Refund |
19.05.202515:00 | Delta Air Lines 5727 | New York (LGA) Boston (BOS) | delayed | Claim Refund |
19.05.202514:55 | Delta Air Lines 877 | Minneapolis (MSP) Seattle (SEA) | delayed | Claim Refund |
19.05.202514:50 | Delta Air Lines 240 | Boston (BOS) Athens (ATH) | delayed | Claim Refund |
19.05.202514:40 | Delta Air Lines 145 | Amsterdam (AMS) Seattle (SEA) | delayed | Claim Refund |
19.05.202514:20 | Delta Air Lines 9320 | Amsterdam (AMS) Dubai (DXB) | delayed | Claim Refund |
19.05.202514:15 | Delta Air Lines 2677 | (ORD) Boston (BOS) | delayed | Claim Refund |
19.05.202514:15 | Delta Air Lines 7533 | Nairobi (NBO) Entebbe (EBB) | delayed | Claim Refund |
19.05.202514:15 | Delta Air Lines 8408 | Paris (CDG) Bari (BRI) | delayed | Claim Refund |
19.05.202514:15 | Delta Air Lines 967 | Atlanta (ATL) Baton Rouge (BTR) | delayed | Claim Refund |
19.05.202514:05 | Delta Air Lines 275 | Detroit (DTW) Tokyo (HND) | delayed | Claim Refund |
19.05.202513:55 | Delta Air Lines 2533 | San Diego (SAN) Seattle (SEA) | delayed | Claim Refund |
19.05.202513:55 | Delta Air Lines 2205 | Salt Lake City (SLC) Nashville (BNA) | delayed | Claim Refund |
19.05.202513:50 | Delta Air Lines 9340 | Amsterdam (AMS) Brussels (BRU) | delayed | Claim Refund |
19.05.202513:39 | Delta Air Lines 1780 | San Juan (SJU) Boston (BOS) | delayed | Claim Refund |
19.05.202513:30 | Delta Air Lines 5625 | Boston (BOS) Charlotte (CLT) | delayed | Claim Refund |
19.05.202513:30 | Delta Air Lines 6682 | Rome (FCO) Bari (BRI) | delayed | Claim Refund |
19.05.202513:00 | Delta Air Lines 9569 | Amsterdam (AMS) Bremen (BRE) | delayed | Claim Refund |
19.05.202513:00 | Delta Air Lines 9203 | Amsterdam (AMS) Bristol (BRS) | delayed | Claim Refund |
19.05.202512:46 | Delta Air Lines 3738 | Minneapolis (MSP) Louisville (SDF) | delayed | Claim Refund |
19.05.202512:41 | Delta Air Lines 5061 | Louisville (SDF) Minneapolis (MSP) | delayed | Claim Refund |
19.05.202512:40 | Delta Air Lines 498 | Burbank (BUR) Atlanta (ATL) | delayed | Claim Refund |
19.05.202512:35 | Delta Air Lines 5829 | Boston (BOS) Newark (EWR) | delayed | Claim Refund |
19.05.202512:30 | Delta Air Lines 3695 | Seattle (SEA) Santa Ana (SNA) | delayed | Claim Refund |
19.05.202512:25 | Delta Air Lines 4125 | Los Angeles (SMF) Seattle (SEA) | delayed | Claim Refund |
19.05.202512:20 | Delta Air Lines 8181 | Paris (CDG) (NDJ) | delayed | Claim Refund |
19.05.202512:20 | Delta Air Lines 5643 | Louisville (SDF) New York (LGA) | delayed | Claim Refund |
19.05.202512:20 | Delta Air Lines 3567 | Detroit (DTW) Binghamton (BGM) | delayed | Claim Refund |
19.05.202512:05 | Delta Air Lines 8268 | Paris (CDG) Zurich (BSL) | delayed | Claim Refund |
19.05.202512:05 | Delta Air Lines 6943 | Calgary (YYC) Seattle (SEA) | delayed | Claim Refund |
19.05.202512:00 | Delta Air Lines 5693 | (DCA) Boston (BOS) | delayed | Claim Refund |
19.05.202511:45 | Delta Air Lines 225 | Paris (CDG) Boston (BOS) | delayed | Claim Refund |
19.05.202511:45 | Delta Air Lines 243 | Amsterdam (AMS) Boston (BOS) | delayed | Claim Refund |
19.05.202511:35 | Delta Air Lines 9473 | Budapest (BUD) Amsterdam (AMS) | delayed | Claim Refund |
19.05.202511:30 | Delta Air Lines 9341 | Amsterdam (AMS) Budapest (BUD) | delayed | Claim Refund |
19.05.202511:28 | Delta Air Lines 5784 | Milwaukee (MKE) Boston (BOS) | delayed | Claim Refund |
19.05.202511:25 | Delta Air Lines 3818 | Portland (PDX) Seattle (SEA) | delayed | Claim Refund |
19.05.202511:25 | Delta Air Lines 167 | Seattle (SEA) Tokyo (HND) | delayed | Claim Refund |