Flight delays or cancellations due to airline strikes can be frustrating, but there is good news for passengers. There is a regulation called EU 261/2004 that protects you. It says that airlines must issue compensation if your flight is delayed or cancelled as a result of a strike. In this article, we will explain what EU261 is and how it can help you.
Passenger Rights Under EU 261/2004
Now let’s explore the particulars of EU Regulation 261/2004. In the following sections, you will learn about your rights to compensation and what advantages you can expect in the event of a flight disruption.
Right to Compensation
The European Union regulation states that if you are covered by the EU 261/2004, you are entitled to seek compensation if a wildcat or planned strike by airline workers disrupts your flight. It’s important to note, such situations do not qualify as “extraordinary circumstances” which are events outside the airline’s control.
Flight Cancellation Compensation
In line with EU Regulation 261, you can receive compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within 14 days before your scheduled travel date.
Yet, as it often happens, there are exceptions you should be aware of. Specifically, the airline has a right to refuse compensation if they choose to offer you an alternative flight. Though this flight should also meet specific requirements:
- If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
- If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
- If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;
If you agreed to the alternative flight provided by the airline but arrived at the final destination later than originally scheduled, you are still eligible to claim compensation.
The main factors that affect the amount of compensation are the flight distance and the duration of the delay. See the table provided below for compensation amounts:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Delays caused by airline strikes of any duration can be frustrating and can significantly disrupt your plans. You are entitled to compensation if the flight delay caused by an airline strike lasts at least three hours.
Regarding the potential compensation amount that passengers can expect, there are two important things to consider: the duration of the delay and the flight distance. Check the table below for compensation amounts:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Ticket Refund or Alternative Transportation
In the rare situations when a passenger’s flight is either cancelled or delayed for 5 or more hours, the passenger is entitled to more substantial rights. There are two options for you to choose from:
- You can refuse the cancelled or delayed flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
- You can agree to use an alternative flight that the airline arranges for you.
As you can see, you have the right to select the option that meets your needs.
Right to Care
Besides compensation for a disrupted flight resulting from an airline strike, passengers also have the right to care. Therefore, the airline must provide passengers with meals, beverages, and the opportunity to make two phone calls, fax messages, and emails. When your flight is rescheduled for the next day, the airline is obliged to provide you with a hotel, as well as transport between the airport and the hotel.
Upgrading and Downgrading
Occasionally it occurs the airline may either upgrade or downgrade your flight’s class when providing an alternative flight. In such cases, you should understand specific rules and your rights:
In case of upgrading: if your class has been upgraded, you don’t need to pay extra for this advantage.
In case of downgrading: if your class is downgraded, the airline must reimburse you. Furthermore, the compensation in this case is based on the distance of the flight:
- 30% of the cost of the flights that are 1,500 km or less;
- 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
- 75% of the cost of the flight is 3,500 km and more.
These regulations apply to all flights inside the EU; additionally, these rules apply to flights that are either departing from or arriving in the European Union on airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, you should understand that in situations in which the airline can’t influence or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute may significantly affect aviation (it can be a national labor or air traffic strike); however, such events are not under the airline’s control, and it’s not their fault that this situation happens. As a result, the airline is not required to pay compensation for disrupted flights.
Although many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not provide compensation.
According to the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to avoid a strike. If the airline cannot prove it, it is required to pay passengers compensation for flight disruptions.
Which Flights are Covered by EU 261/2004?
EU 261 applies to all flights departing from European Union airports. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Corendon Airlines is not a European airline. Therefore, they don’t have to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.
Itinerary | Covered by EU 261 |
Flights departing from EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How to Get Corendon Airlines Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. Such situations can spoil your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:
- Fill in this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws comprehensively and will do our best to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
17.04.202515:15 | Corendon Air 4543 | Antalya (AYT) Rostock-laage (RLG) | delayed | Refunds |
16.04.202519:45 | Corendon Air 5105 | Mumbai (BOM) Chennai (MAA) | delayed | Refunds |
13.04.202522:00 | Corendon Air 5291 | Mumbai (BOM) Chennai (MAA) | delayed | Refunds |
03.04.202510:00 | Corendon Air 4045 | Dusseldorf (DUS) Hurghada (HRG) | delayed | Refunds |
30.03.202516:20 | Corendon Air 750 | Hurghada (HRG) Amsterdam (AMS) | delayed | Refunds |
30.03.202514:45 | Corendon Air 5679 | Hurghada (HRG) Hamburg (HAM) | delayed | Refunds |
27.03.202514:50 | Corendon Air 614 | Bangalore (BLR) Sagwon (SAG) | delayed | Refunds |
26.03.202510:30 | Corendon Air 1000 | Amsterdam (AMS) Aarhus (AAR) | delayed | Refunds |
24.03.202514:50 | Corendon Air 614 | Bangalore (BLR) Sagwon (SAG) | delayed | Refunds |
23.03.202512:30 | Corendon Air 7116 | Rostock-laage (RLG) Antalya (AYT) | delayed | Refunds |
23.03.202510:00 | Corendon Air 6151 | Hyderabad (HYD) Chennai (MAA) | delayed | Refunds |
23.03.202509:40 | Corendon Air 7115 | Antalya (AYT) Rostock-laage (RLG) | delayed | Refunds |
21.03.202517:25 | Corendon Air 5653 | Hurghada (HRG) Erfurt (ERF) | delayed | Refunds |
14.03.202518:15 | Corendon Air 606 | Chennai (MAA) Kolkata (CCU) | delayed | Refunds |
14.03.202518:10 | Corendon Air 2428 | Chennai (MAA) New Delhi (DEL) | delayed | Refunds |
14.03.202517:25 | Corendon Air 5653 | Hurghada (HRG) Erfurt (ERF) | delayed | Refunds |
14.03.202516:35 | Corendon Air 6113 | Chennai (MAA) Ranchi (IXR) | delayed | Refunds |
14.03.202515:20 | Corendon Air 6975 | Goa (GOI) Chennai (MAA) | delayed | Refunds |
14.03.202515:00 | Corendon Air 892 | Kolkata (CCU) Chennai (MAA) | delayed | Refunds |
14.03.202514:55 | Corendon Air 506 | Bangalore (BLR) Chennai (MAA) | delayed | Refunds |
14.03.202514:50 | Corendon Air 614 | Bangalore (BLR) Sagwon (SAG) | delayed | Refunds |
13.03.202514:50 | Corendon Air 614 | Bangalore (BLR) Sagwon (SAG) | delayed | Refunds |
12.03.202517:20 | Corendon Air 614 | Sagwon (SAG) New Delhi (DEL) | delayed | Refunds |
12.03.202514:50 | Corendon Air 614 | Bangalore (BLR) Sagwon (SAG) | delayed | Refunds |
09.03.202512:30 | Corendon Air 7984 | Erfurt (ERF) Antalya (AYT) | delayed | Refunds |
03.03.202511:25 | Corendon Air 454 | Kolkata (CCU) Mumbai (BOM) | delayed | Refunds |
26.02.202516:40 | Corendon Air 5139 | Chennai (MAA) Mumbai (BOM) | delayed | Refunds |
26.02.202515:45 | Corendon Air 5196 | Mumbai (BOM) Chennai (MAA) | delayed | Refunds |