Refunds and Compensation for Atlas Air Strike

Yurii Moskalenko
30.08.2024
Updated 25.07.2025

Flight cancellations or delays due to airline strikes can be frustrating, but there is good news for passengers. There is a regulation called EU 261/2004 that protects you. It says that airlines have to issue compensation if your flight is cancelled or delayed as a result of a strike. In this article, we will clarify what the EU 261 regulation is and how it can help you.

Passenger Rights Under EU 261/2004

Now let’s explore the details of EU Regulation 261. In the following sections, you will learn about your entitlement to compensation and what benefits you can expect in the event of a flight disruption.

Right to Compensation

The European Union regulation stipulates that if you are covered by EU 261, you have a right to seek compensation if a wildcat or planned strike of the airline’s workers affects your flight. It is worth noting, that both cases do not qualify as “extraordinary circumstances” i.e., those beyond the airline’s control.

Atlas Air Flight Cancellation Compensation

According to EU Regulation 261, you are entitled to compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within 14 days before your planned departure date.

Yet, as it often happens, there are exceptions you should be aware of. In particular, the airline is entitled to refuse compensation if they decide to offer you an alternative flight. Though this flight should also meet specific requirements:

  • If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
  • If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
  • If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours.

If you agreed to the alternative flight provided by the airline but reached the final destination later than originally scheduled, you are still eligible to claim compensation.

The main factors that affect the amount of compensation are the flight distance and the duration of the delay. See the table below for compensation amounts:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Atlas Air Flight Delay Compensation

Delays due to airline strikes of any duration can be frustrating and can significantly disrupt your itinerary. You are entitled to compensation if the flight delay resulting from an airline strike lasts three or more hours.

Regarding the potential compensation amount that passengers could be entitled to, there are two crucial factors to consider: the duration of the delay and the flight distance. Check the table provided below for compensation amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Ticket Refund or Alternative Transportation

In the rare situations when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger has more significant rights. There are two options for you to choose from:

  • You can refuse the delayed or cancelled flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
  • You can agree to use an alternative flight that the airline arranges for you.

As you can see, you have the right to select the option that meets your needs.

Right to Care

Besides flight compensation for a delayed or cancelled flight resulting from an airline strike, passengers are also entitled to the right to care. Therefore, the airline must provide passengers with meals, beverages, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline has to provide you with a hotel, as well as transport to and from the hotel.

Upgrading and Downgrading

Sometimes it happens the airline may either upgrade or downgrade your flight’s class when offering an alternative flight. In these situations, you need to understand specific rules and your rights:

In case of upgrading: if your class has been upgraded, you don’t need to pay extra for this advantage.

In case of downgrading: if your class is downgraded, the airline must reimburse you. Again, the compensation in this case is based on the distance of the flight:

  • 30% of the cost of the flights that are 1,500 km or less;
  • 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
  • 75% of the cost of the flight is 3,500 km and more.

These rules cover all flights within the EU; additionally, these rules cover flights that are either departing from or arriving in the European Union on EU-based airlines.

When Are You Not Entitled to Compensation?

Unfortunately, you should understand that in cases when the airline cannot control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute can significantly affect aviation (such as a national labor or air traffic strike); however, such events are not under an airline’s control, and it’s not its fault that this situation occurs. Therefore, the airline is not obligated to pay compensation for disrupted flights.

Even though many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not pay compensation.

In line with the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove they have done everything possible to prevent a strike. If the airline cannot prove it, it is required to pay passengers compensation for flight disruptions.

Which Flights are Covered by EU 261/2004?

EU Regulation 261 covers all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, Atlas Air is not a European airline. Therefore, they aren’t required to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Get Atlas Air Strike Compensation

Dealing with delayed or cancelled flights due to strikes is always frustrating. This can not only ruin your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, follow these steps:

  1. Complete our form. You’ll need to provide flight details like your flight number, date, and what went wrong.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will make every effort to obtain your rightful compensation. You are only charged if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Flight number Route Status Compensation

12.11.202513:00

Atlas Air

8770

Baku (GYD)

Budapest (BUD)

Delayed

Claim Refund

12.11.202513:00

Atlas Air

563

Zaragoza (ZAZ)

Riyadh (RUH)

Delayed

Claim Refund

12.11.202507:06

Atlas Air

575

Dubai (DWC)

Zaragoza (ZAZ)

Delayed

Claim Refund

12.11.202505:50

Atlas Air

569

Dubai (DWC)

Zaragoza (ZAZ)

Delayed

Claim Refund

12.11.202504:00

Atlas Air

63

Miami (MIA)

Sao Paulo (VCP)

Delayed

Claim Refund

11.11.202515:55

Atlas Air

8904

Miami (MIA)

Sao Paulo (GRU)

Delayed

Claim Refund

11.11.202511:55

Atlas Air

8230

Sao Paulo (GRU)

Santiago (SCL)

Delayed

Claim Refund

11.11.202509:00

Atlas Air

8770

Hong Kong (HKG)

Baku (GYD)

Delayed

Claim Refund

11.11.202508:30

Atlas Air

4801

Anchorage (ANC)

Wuxi (WUX)

Delayed

Claim Refund

11.11.202508:00

Atlas Air

355

Miami (MIA)

Anchorage (ANC)

Delayed

Claim Refund

11.11.202505:40

Atlas Air

8643

Liege (LGG)

Taipei (TPE)

Delayed

Claim Refund

11.11.202505:25

Atlas Air

654

Anchorage (ANC)

Miami (MIA)

Delayed

Claim Refund

11.11.202502:44

Atlas Air

8028

Anchorage (ANC)

Hong Kong (HKG)

Delayed

Claim Refund

10.11.202523:35

Atlas Air

8710

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

10.11.202511:45

Atlas Air

8238

Frankfurt (FRA)

Chicago (ORD)

Delayed

Claim Refund

10.11.202511:45

Atlas Air

8289

Chicago (IAH)

Seattle (SEA)

Delayed

Claim Refund

10.11.202501:45

Atlas Air

8866

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

10.11.202501:30

Atlas Air

7481

Liege (LGG)

Birmingham (BHM)

Delayed

Claim Refund

10.11.202500:15

Atlas Air

812

Anchorage (ANC)

New York (JFK)

Delayed

Claim Refund

09.11.202522:00

Atlas Air

8005

Huntsville (HSV)

Luxembourg (LUX)

Delayed

Claim Refund

09.11.202521:45

Atlas Air

8089

Jacksonville (JAX)

Fort Lauderdale (FLL)

Delayed

Claim Refund

09.11.202520:15

Atlas Air

4806

Wuxi (WUX)

Anchorage (ANC)

Delayed

Claim Refund

09.11.202517:00

Atlas Air

654

Hong Kong (HKG)

Anchorage (ANC)

Delayed

Claim Refund

09.11.202516:19

Atlas Air

8110

Hong Kong (HKG)

Anchorage (ANC)

Delayed

Claim Refund

09.11.202515:37

Atlas Air

563

Los Angeles (LAX)

Zaragoza (ZAZ)

Delayed

Claim Refund

09.11.202511:45

Atlas Air

654

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

09.11.202510:34

Atlas Air

8110

Anchorage (ANC)

Miami (MIA)

Delayed

Claim Refund

09.11.202510:11

Atlas Air

8608

New York (JFK)

Anchorage (ANC)

Delayed

Claim Refund

09.11.202508:40

Atlas Air

9103

Miami (MIA)

Anchorage (ANC)

Delayed

Claim Refund

09.11.202507:25

Atlas Air

349

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

09.11.202507:15

Atlas Air

8065

Miami (MIA)

Anchorage (ANC)

Delayed

Claim Refund

09.11.202503:00

Atlas Air

8049

Miami (MIA)

Anchorage (ANC)

Delayed

Claim Refund

09.11.202500:40

Atlas Air

4356

Sharjah (SHJ)

Liege (LGG)

Delayed

Claim Refund

08.11.202521:00

Atlas Air

571

Zaragoza (ZAZ)

Ho Chi Minh City (SGN)

Delayed

Claim Refund

08.11.202516:20

Atlas Air

8853

Toronto (YYZ)

Anchorage (ANC)

Delayed

Claim Refund

08.11.202514:10

Atlas Air

567

Baku (GYD)

Zaragoza (ZAZ)

Delayed

Claim Refund

08.11.202513:50

Atlas Air

588

Dubai (DWC)

Zaragoza (ZAZ)

Delayed

Claim Refund

08.11.202512:05

Atlas Air

8049

Santiago (SCL)

Miami (MIA)

Delayed

Claim Refund

08.11.202510:20

Atlas Air

8698

Anchorage (ANC)

Miami (MIA)

Delayed

Claim Refund

08.11.202507:35

Atlas Air

526

Zhengzhou (CGO)

Baku (GYD)

Delayed

Claim Refund

08.11.202504:35

Atlas Air

8008

Jinan (TNA)

Baku (GYD)

Delayed

Claim Refund

08.11.202503:05

Atlas Air

8676

Anchorage (ANC)

Dallas (DFW)

Delayed

Claim Refund

07.11.202517:50

Atlas Air

8769

Budapest (BUD)

Baku (GYD)

Delayed

Claim Refund

07.11.202513:45

Atlas Air

8557

Chicago (ORD)

Seoul (ICN)

Delayed

Claim Refund

07.11.202512:00

Atlas Air

8003

Miami (MIA)

Santiago (SCL)

Delayed

Claim Refund

07.11.202510:25

Atlas Air

7132

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

07.11.202509:00

Atlas Air

8070

Denver (BIF)

Indianapolis (IND)

Delayed

Claim Refund

07.11.202506:00

Atlas Air

9392

Anchorage (ANC)

Hong Kong (HKG)

Delayed

Claim Refund

07.11.202504:06

Atlas Air

8517

Anchorage (ANC)

Hong Kong (HKG)

Delayed

Claim Refund

07.11.202504:00

Atlas Air

61

Miami (MIA)

Sao Paulo (VCP)

Delayed

Claim Refund

07.11.202501:50

Atlas Air

7143

Chicago (ORD)

Tokyo (NRT)

Delayed

Claim Refund

06.11.202523:20

Atlas Air

8496

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

06.11.202517:05

Atlas Air

564

Baku (GYD)

Zaragoza (ZAZ)

Delayed

Claim Refund

06.11.202507:45

Atlas Air

8192

Chicago (ORD)

Seoul (ICN)

Delayed

Claim Refund

06.11.202506:42

Atlas Air

8941

Anchorage (ANC)

Hong Kong (HKG)

Delayed

Claim Refund

06.11.202505:20

Atlas Air

8548

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

06.11.202502:00

Atlas Air

8985

Anchorage (ANC)

Xiamen (XMN)

Delayed

Claim Refund

06.11.202501:45

Atlas Air

8523

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

05.11.202522:00

Atlas Air

8095

Miami (MIA)

Santiago (SCL)

Delayed

Claim Refund

05.11.202519:20

Atlas Air

4803

Chicago (ORD)

Anchorage (ANC)

Delayed

Claim Refund

05.11.202518:50

Atlas Air

33

Buenos Aires (EZE)

Santiago (SCL)

Delayed

Claim Refund

05.11.202516:35

Atlas Air

8997

Miami (MIA)

Anchorage (ANC)

Delayed

Claim Refund

05.11.202513:00

Atlas Air

563

Zaragoza (ZAZ)

Riyadh (RUH)

Delayed

Claim Refund

05.11.202511:55

Atlas Air

8006

Baku (GYD)

London (EMA)

Delayed

Claim Refund

05.11.202510:20

Atlas Air

522

Baku (GYD)

Zaragoza (ZAZ)

Delayed

Claim Refund

05.11.202509:25

Atlas Air

3413

Dubai (DWC)

Tel Aviv Yafo (TLV)

Delayed

Claim Refund

05.11.202506:10

Atlas Air

8006

Jinan (TNA)

Baku (GYD)

Delayed

Claim Refund

05.11.202504:05

Atlas Air

522

Zhengzhou (CGO)

Baku (GYD)

Delayed

Claim Refund

04.11.202517:48

Atlas Air

6044

New York (JFK)

Toronto (YYZ)

Delayed

Claim Refund

04.11.202517:17

Atlas Air

8102

Dallas (DFW)

Lima (LIM)

Delayed

Claim Refund

04.11.202516:14

Atlas Air

8244

Chicago (ORD)

Seoul (ICN)

Delayed

Claim Refund

04.11.202513:24

Atlas Air

8711

Chicago (ORD)

Seoul (ICN)

Delayed

Claim Refund

04.11.202511:09

Atlas Air

8619

Miami (MIA)

Bogota (BOG)

Delayed

Claim Refund

04.11.202510:30

Atlas Air

790

Port Of Spain (POS)

Miami (MIA)

Delayed

Claim Refund

04.11.202505:42

Atlas Air

8102

Anchorage (ANC)

Dallas (DFW)

Delayed

Claim Refund

04.11.202505:25

Atlas Air

8243

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

04.11.202502:20

Atlas Air

8837

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

04.11.202502:05

Atlas Air

8710

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

03.11.202512:15

Atlas Air

8803

Berlin (HHN)

Dover-Cheswold (DOV)

Delayed

Claim Refund

03.11.202509:58

Atlas Air

9387

Miami (MIA)

Berlin (HHN)

Delayed

Claim Refund

03.11.202505:40

Atlas Air

505

Al Udeid (XJD)

Berlin (HHN)

Delayed

Claim Refund

03.11.202505:24

Atlas Air

9011

Chicago (ORD)

Seoul (ICN)

Delayed

Claim Refund

03.11.202501:29

Atlas Air

9049

Chicago (ORD)

Seoul (ICN)

Delayed

Claim Refund

02.11.202522:45

Atlas Air

8866

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

02.11.202512:40

Atlas Air

569

Dubai (DWC)

Zaragoza (ZAZ)

Delayed

Claim Refund

02.11.202511:00

Atlas Air

8373

Anchorage (ANC)

Miami (MIA)

Delayed

Claim Refund

02.11.202510:11

Atlas Air

8046

Miami (MIA)

Kingston (KIN)

Delayed

Claim Refund

02.11.202503:40

Atlas Air

8237

Chicago (ORD)

Frankfurt (FRA)

Delayed

Claim Refund

02.11.202503:30

Atlas Air

8998

Anchorage (ANC)

Miami (MIA)

Delayed

Claim Refund

02.11.202503:23

Atlas Air

8193

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

02.11.202501:55

Atlas Air

4806

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

02.11.202501:40

Atlas Air

8854

Anchorage (ANC)

Toronto (YYZ)

Delayed

Claim Refund

01.11.202519:30

Atlas Air

8229

Amsterdam (AMS)

Hong Kong (HKG)

Delayed

Claim Refund

01.11.202512:45

Atlas Air

8623

Miami (MIA)

Bogota (BOG)

Delayed

Claim Refund

01.11.202510:00

Atlas Air

4355

Liege (LGG)

Hong Kong (HKG)

Delayed

Claim Refund

01.11.202509:38

Atlas Air

9320

Chicago (ORD)

Seoul (ICN)

Delayed

Claim Refund

01.11.202509:06

Atlas Air

8865

Chicago (ORD)

Seoul (ICN)

Delayed

Claim Refund

01.11.202509:05

Atlas Air

61

Miami (MIA)

Sao Paulo (VCP)

Delayed

Claim Refund

01.11.202508:55

Atlas Air

8996

Anchorage (ANC)

Chicago (ORD)

Delayed

Claim Refund

01.11.202507:40

Atlas Air

562

Zhengzhou (CGO)

Baku (GYD)

Delayed

Claim Refund
Yurii Moskalenko
3005 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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