Compensation and Reimbursement for Air Transat Strike

Flight delays or cancellations caused by an airline strike can seriously disrupt travel plans. Fortunately, in many cases, passengers are protected by EU261 regulation. This regulation establishes the rules for compensation and assistance for travelers in cases of airline strikes. In this article, we will look at passenger rights and the process of claiming compensation from the airline.

When Are You Entitled to Air Transat Strike Compensation?

European Union Regulation 261/2004 protects travelers affected by airline strikes. This law obliges the airline to pay compensation in case of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, therefore, the airline is responsible for them.

It is essential to understand that the situation with compensation is complex. Some strikes may be classified as the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground personnel, etc. When faced with disruptions resulting from these ground staff, the chances of receiving compensation may be significantly reduced. It is crucial to identify exactly which crew is involved in the strike. This directly influences your right to compensation.

Flight Cancellation Compensation

In the event of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you during the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.

It is crucial to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers may be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the table:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Flight Delay Compensation

Under the EU261 regulation, if your flight is delayed and you arrive at your final destination more than three hours later than planned, you are entitled to compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane took off.

The amount of compensation is based on the distance of the flight and the duration of the delay:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Requirements for Air Transat Strike Compensation

When an airline strike occurs, passengers could be eligible for compensation, but certain criteria must be met. It’s crucial to understand these criteria to effectively manage the compensation process:

• Your flight must be covered by the EU261 regulation. This covers all flights leaving from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when operated by an EU-based airline.
• A flight delay or cancellation has significantly disrupted your travel plans. This means your flight has been delayed by three hours or more at the final destination, or it was cancelled with fewer than fourteen days’ notice before the scheduled departure.
• You must have a confirmed reservation and be ready to travel. This includes having a valid booking and all essential travel documents prepared (passport, visas).
• You need to arrive at the airport on time. Complete check-in within the specified time by your airline. If no time is given, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.

If you believe you meet these criteria following a Air Transat strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Being aware of your rights and responsibilities is the first step towards potentially receiving compensation for an airline strike.

How to Claim Air Transat Strike Compensation

Dealing with flight delays or cancellations due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, follow these steps:

1. Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced.
2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will strive to get you your compensation. You only pay us if we win your case.

By following these steps, you’ll obtain the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers should know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Keep in mind that the services we are describing below are included in the airline company’s duty to care for each passenger.

Right to Care

If the flight delay is 2+ hours, the airline is required to provide affected passengers with certain services to alleviate discomfort. Some of the basic services are free beverages and meals. Additionally, the affected passengers have a right to make 2 calls and send faxes, or e-mails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by 5+ hours, you are entitled to a full refund or an alternative flight to your final destination. These options offer some flexibility, which is great because you can choose what works best for you.

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