One of the most common causes of flight interruptions is flight strikes, which may be initiated by airline staff, an airport itself, or an airline. As a passenger, you should be aware of EU Regulation 261, according to which you may be entitled to compensation of up to 600 Euros.
Continue reading to find out how you can get compensation and when you qualify.
Your Passenger Rights
The good news is that any passenger is protected by EU Regulation 261. The EU 261 is a European Union law that sets the rules for assistance and compensation to passengers in cases of flight disruptions. Now, let’s take a closer look at air passenger rights, under EU 261:
- The airline must provide travelers with information about their rights.
- In case of flight cancellation, a passenger is entitled to select one of these options: either a ticket refund or rerouting to the final destination under similar conditions;
- Passengers can expect to receive meals and drinks; they are also entitled to have two free phone calls, e-mails, or faxes.
- If you choose an alternative flight, and it involves an overnight stay, the airline is required to provide hotel accommodation, as well as transportation between the the hotel and airport.
- Compensation between 250 to 600 euros per passenger
When You Are Entitled to Air Antilles Strike Compensation
Often, Air Antilles strikes involve their employees. These could be flight attendants, pilots, engineers, or other essential employees. As you now know, you may be eligible for compensation for airline strikes, if your travel was disrupted. The compensation will then cover the inconvenience you experienced due to the strike.
It is also important to understand what “extraordinary circumstances” are. These are events beyond the airline’s control. If a strike is considered one of these circumstances, the airline is not obliged to provide compensation. It is important to note if a staff strike occurs, the airline could have potentially foreseen and handled such incidents, thus these situations are within the airline’s control. That is when flight disruptions are caused by the airline’s own employees, these are not cases of extraordinary circumstances. As a result, passengers have a right to claim flight compensation.
However, you should understand that each incident is individual, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will pay compensation.
Air Antilles Strike Compensation
Before seeking compensation for an airline strike, you should be aware of the criteria and the amount of compensation you might receive.
Air Antilles Strike Flight Delay Compensation
The longer a flight is delayed, the more trouble it creates for travelers. When airline workers go on strike, it can disrupt passengers’ plans and make them arrive at their final destination much later than expected. It is essential to be aware that if your flight is delayed for over 3 hours due to a strike, you are entitled to compensation from the airline for the inconvenience caused.
In considering the potential sum of compensation, passengers need to take two critical facts into account: the distance of the flight and the delay length they experience. It is important to understand these factors, as only that is how you can be calm regarding the fair flight delay compensation you deserve. In the following, you can see a table with the amounts of compensation you could receive.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Air Antilles Strike Flight Cancellation Compensation
Sometimes, it also happens that airline strikes result in flight cancellation. Under EU 261, you are eligible for compensation of up to 600 Euros. Note that the regulation also states that you are entitled to compensation in the case when the airline informed you about the cancellation less than 14 days before your travel.
However, there are always some exceptions to the rules, and here is the case. The airline is entitled to avoid paying compensation if it provides the passenger an alternative flight. This alternative flight must meet the conditions listed below:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at the destination point was still delayed, you can claim compensation.
The amount of the compensation is based on the flight distance and the time of delay in arriving at the final destination. Check the table below for additional information:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which Air Antilles Flights Are Covered by EU261?
Regulation EU261 covers every flight departing from EU airports, regardless of the airline, as well as flights arriving in the EU from outside the EU if they are operated by airlines based in the EU. It also applies to flights to/from Switzerland, Iceland, and Norway.
The table below shows which Air Antilles flights are protected by EU Regulation 261/2004:
Itinerary | Covered by EU 261 |
Flights departing the EU airports | ✅ Covered |
Flights arriving at the EU airports | ✅ Covered |
How to Claim Air Antilles Strike Compensation
If you have encountered flight cancellations or delays at least once, you understand how irritating it can be.
Passengers who experience any of these situations on Air Antilles flights are entitled to claim compensation, according to the EU regulations. Follow these steps to claim compensation:
- Fill in this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will do our best to secure your compensation. You only pay us if we win your case.