Privacy Policy
1. Personal Information and Privacy
1.1 FlightRefunder.com (hereinafter referred to as “FlightRefunder”) is committed to protecting the privacy of users of its website, www.flightrefunder.com. This policy (hereinafter referred to as the “Policy”) explains how FlightRefunder handles your personal information.
1.2 By using www.flightrefunder.com, you consent to the use of cookies and the collection of personal information as outlined in this Policy.
1.3 FlightRefunder acts solely as an intermediary between users and partner service providers, such as Skycop. We do not offer services directly but facilitate the process by matching users with appropriate partners based on their needs.
1.4 FlightRefunder is operated by INFINITO GROUP OÜ, a company registered in Estonia.
- Address: Mustamae tee 6b, Tallinn city, Harju County, 10621, Tallinn, Estonia
- Registration Number: 14256298
- Email: [email protected]
2. Collection of Personal Information
2.1 FlightRefunder may collect, store, and use the following types of personal information:
a) Information about your device and your visit to www.flightrefunder.com, such as:
- IP address, geographic location, browser type and version, operating system, session duration, page views, and site navigation patterns.
b) Information you provide via the form on www.flightrefunder.com for flight-related services.
c) Information you may share when communicating with us via the website (including communication metadata).
d) Any other personal data you choose to send us for the purpose of matching you with a partner service provider.
2.2 If you disclose personal information about another person through www.flightrefunder.com, you confirm that you have obtained the necessary consent to share and process their personal information in accordance with this Policy.
3. Use of Your Personal Information
3.1 Personal information provided to us through www.flightrefunder.com will be used for the purposes specified in this Policy or as outlined on relevant pages of the website.
3.2 FlightRefunder may use your personal information for:
a) Administering and maintaining www.flightrefunder.com.
b) Personalizing the user experience on www.flightrefunder.com.
c) Facilitating your access to the services provided by our partner service providers, such as Skycop, based on your specific needs.
d) Sending you relevant communications related to your inquiries.
e) Sending you updates or responses to your submitted requests via email.
f) Providing anonymous statistical information about users to third parties (ensuring individuals cannot be identified).
g) Handling inquiries or complaints related to your use of www.flightrefunder.com.
h) Keeping www.flightrefunder.com secure and protecting against fraud.
3.3 If you provide personal information for publication on www.flightrefunder.com, we will use and publish this information in accordance with your explicit consent.
3.4 Privacy settings are available to limit the visibility of your information on www.flightrefunder.com and can be adjusted through the privacy controls on the website.
3.5 FlightRefunder will not share your personal information with third parties, except where necessary to provide the services requested or as outlined in this Policy.
4. Disclosure of Personal Information
4.1 FlightRefunder may disclose your personal information to employees, professional advisors, agents, suppliers, or subcontractors, as reasonably necessary for the purposes described in this Policy.
4.2 Personal information may also be disclosed to our affiliated partners or group entities, but only to the extent necessary for fulfilling the purposes of this Policy.
4.3 Additionally, we may disclose your personal information:
a) If required by law or regulation.
b) In connection with ongoing or potential legal proceedings.
c) To establish, exercise, or defend our legal rights, including sharing information with third parties for fraud prevention or risk mitigation purposes.
d) To any individual or entity who may reasonably request disclosure under legal authority and where we believe such disclosure is mandated by law.
4.4 Except as detailed in this Policy, FlightRefunder will not share your personal information with third parties.
5. International Data Transfer
5.1 Information collected by FlightRefunder may be stored, processed, and transferred between the countries in which we or our partners operate to enable the use of this information in accordance with this Policy.
5.2 Personal data submitted for publication on www.flightrefunder.com may be accessible globally via the Internet. While we strive to protect your data, we cannot restrict or control its use by others once published online.
6. Retention of Personal Information
6.1 This section outlines our data retention policies, ensuring compliance with legal obligations related to the retention and deletion of personal information.
6.2 Personal information processed for any purpose will not be retained longer than necessary for that purpose.
7. Security of Your Personal Information
7.1 We take reasonable technical and organizational measures to prevent the loss, misuse, or alteration of your personal information.
7.2 All personal information you provide is stored on secure servers protected by passwords and firewalls.
7.3 You acknowledge that information transmitted over the Internet is inherently insecure. While we strive to protect your data, we cannot guarantee the absolute security of information transmitted online.
8. Changes
8.1 We may update this Policy periodically by posting a revised version on www.flightrefunder.com.
8.2 You are encouraged to review this Policy regularly to ensure you are aware of any updates or changes. Continued use of www.flightrefunder.com constitutes acceptance of the revised Policy.
9. Your Rights
9.1 You have the right to request access to any personal information we hold about you.
9.2 We may decline to provide certain personal information if permitted by law, such as in cases where disclosure would infringe on another person’s rights.
9.3 You have the right to restrict us from processing your personal information for marketing purposes at any time.
9.4 Generally, your consent will be obtained before using your personal information for marketing purposes. However, you will also have the opportunity to opt-out of such use.
10. Third-Party Websites
10.1 www.flightrefunder.com may include links to third-party websites for convenience and informational purposes.
10.2 FlightRefunder is not responsible for the privacy practices or content of any third-party websites linked from www.flightrefunder.com.
11. Updating Information
11.1 If your personal information held by us needs to be corrected or updated, please contact us so we can ensure its accuracy.
12. Deletion of Information
12.1 Users have the right to withdraw their consent for the use of their personal information (personal data) at any time. Additionally, users can request the deletion of their personal information at any time by contacting us through the methods provided on www.flightrefunder.com.
Data Protection Policy
FlightRefunder is committed to ensuring the privacy and security of your personal information. This Privacy Policy explains how we use and protect the personal data you provide when using www.flightrefunder.com. If you have any questions or concerns about this Policy, please contact us at [email protected].
FlightRefunder may occasionally update this Privacy Policy. We encourage users to review the Policy periodically to stay informed about any changes.
Cookie Policy
FlightRefunder respects your privacy and is committed to protecting the confidentiality of users visiting www.flightrefunder.com. This Cookie Policy explains how cookies are used on our website.
What Are Cookies?
A cookie is a small text file stored on your device when you visit a website.
- First-Party Cookies: Set by the website you are visiting (www.flightrefunder.com).
- Third-Party Cookies: Set by external services or partners used by the website.
- Persistent Cookies: Stored on your device even after closing your browser.
- Session Cookies: Deleted automatically when you close your browser.
We may also use similar technologies, such as web beacons or pixel tags, to track website usage and preferences. These tools help enhance your user experience by remembering preferences like language settings or username and collecting anonymous usage statistics.
Your Choices Regarding Cookies
When visiting www.flightrefunder.com, you can choose to accept or reject cookies. You can also manage or block cookies using your browser settings. More details about cookie management are provided in the “Cookie Management” section below.
What Cookies Do We Use?
- Strictly Necessary Cookies: Essential for site navigation, enabling core functions like page navigation and access to secure areas. The website cannot function without these cookies.
- Functional Cookies: Store preferences such as language, saved data for forms, or interest lists to improve the user experience.
- Analytical Cookies: Provide insights into how users interact with the site, including page views, navigation paths, and referral sources.
In addition to internal analytics, we use external services like Google Analytics.
Marketing Cookies
Marketing cookies are used to track users’ activity across websites, enabling the delivery of advertisements and content tailored to individual interests. These cookies increase the relevance of content for users and the value of advertisements for publishers and advertisers.
Third-Party Cookies
Some pages on www.flightrefunder.com include embedded content or services provided by third-party platforms such as:
- YouTube
- Google Maps
- Vimeo
- Microsoft
- Livestream
- SoundCloud
To view content from these third-party providers, you must accept their terms and conditions, including their cookie policies. FlightRefunder has no control over the policies, terms of service, or cookie use of these third parties.
These providers may change their terms, cookie usage, or purpose for data collection at any time. Please review the privacy and cookie policies of these third parties directly for more information.
If You Have Registered
While FlightRefunder does not currently offer account registration, if such features are introduced, we may collect and store the following information:
- Personal details such as name and email address.
- Usage logs that help us understand how you interact with our services and improve them over time (e.g., tracking the features being utilized).
Privacy Policy Updates
FlightRefunder may update this Privacy Policy as technology evolves or our practices change. The most recent version of this Policy will always be available on this page.
If significant changes are made, we may notify you via email or through a notice on the website. Please check this page periodically to stay informed about updates to our privacy practices.
How Can You Manage Cookies?
Managing cookies is essential for controlling your online experience. Below are options to accept, reject, or delete cookies.
Browser-Specific Instructions
Detailed procedures for managing cookies in popular browsers include:
- Chrome
- Safari
- Safari Mobile (iPhones and iPads)
- Firefox
- Microsoft Edge
For more comprehensive information about cookie management in various browsers, visit Cookie Policy.
Deleting Cookies from Your Device
You can delete all cookies stored on your device by clearing your browser history. This action removes cookies from all websites you’ve visited.
- Note: Deleting cookies may erase saved preferences, such as login details or language settings.
Managing Cookies for Specific Sites
Most browsers allow you to manage cookies for individual websites. Refer to your browser’s privacy settings for detailed instructions.
Blocking Cookies
Modern browsers enable you to block all cookies; however:
- You will need to manually reconfigure preferences each time you visit a site.
- Certain services and functionalities, such as account logins or personalized settings, may stop working.
Google Cookie Management
You can prevent Google from collecting data generated by cookies about your usage of the website by installing the Google Analytics Opt-out Browser Add-on.
For more details on Google’s terms of use and data protection, visit Google Privacy Policy.