Arriving at your destination without your suitcase is the last thing you need. Whether your luggage is delayed, lost, or arrives damaged, Austrian Airlines delayed baggage compensation can help cover your unexpected costs and ease your stress.
Let’s take a closer look at what these terms mean and how you can claim compensation when your baggage doesn’t arrive as planned.
Terms Used for Baggage Issues
Before you start your claim, it’s important to understand how Austrian Airlines defines lost, delayed, or damaged baggage.
- 🚫 Lost Baggage: When your luggage hasn’t been returned within 21 days or Austrian Airlines confirms it’s gone, it’s officially lost. This is when you can claim Austrian Airlines lost baggage compensation for the value of the items inside.
- 🕒 Delayed Baggage: If your bag doesn’t arrive with you, but shows up later, it’s considered delayed. You may be eligible for Austrian Airlines compensation for delayed baggage, covering essential expenses you incur while waiting.
- 🔧 Damaged Baggage: If your suitcase comes back broken or with contents ruined, that’s damaged baggage. You’re entitled to Austrian Airlines compensation for damaged baggage, which can cover repair or replacement costs.
- 📦 Misrouted Baggage: If your baggage was sent to the wrong airport and returned to you later, it still counts as delayed baggage under EU law. Keep receipts for anything you had to buy in the meantime- you can claim those expenses.
Passenger Rights In Case Austrian Airlines Delays, Loses, or Damages Baggage
As a passenger on Austrian Airlines, your rights are protected by the Montreal Convention and EU regulations. These laws ensure you’re fairly treated when your luggage is mishandled. In baggage compensation cases, airlines like Austrian Airlines are financially liable up to a limit of 1,288 SDRs (Special Drawing Rights)– a hybrid currency maintained by the IMF. As of 2025, this equates to about €1,600, but the final amount depends on daily exchange rates. While SDRs aren’t a currency you use at checkout, they serve as the legal reference point for international air travel claims.
Baggage is Delayed
If your suitcase is delayed, report it immediately at the Austrian Airlines baggage desk to get a Property Irregularity Report (PIR). Keep all receipts for emergency purchases—you’ll need these for Austrian Airlines baggage delay compensation.
Example: You land in Vienna, but your bag doesn’t. You buy underwear, basic toiletries, and a T-shirt while waiting. With your PIR and receipts, Austrian Airlines typically reimburses those expenses.
Baggage is Lost
If 21 days pass and your bag still hasn’t arrived, or Austrian Airlines confirms it’s lost, you can claim Austrian Airlines lost baggage reimbursement. Submit an inventory of the items in your suitcase and any purchase receipts you have.
Your bag is missing- your claim doesn’t have to be.
Baggage is Damaged
If your bag is damaged, report it at the airport before you leave. Take photos and keep any repair receipts to claim Austrian Airlines compensation for lost baggage if the contents are beyond repair, or compensation for the damage itself.
Austrian Airlines Delayed or Lost Baggage Compensation
Austrian Airlines is committed to following international guidelines for passenger compensation. Whether you’re seeking Austrian Airlines delayed baggage compensation, lost baggage reimbursement, or payment for damaged luggage, providing detailed evidence and meeting deadlines is essential.
Deadlines for Claiming
Timing is everything when it comes to compensation. Missing a deadline can cost you your claim:
| Claim Type | Deadline to Submit |
| Damaged luggage | Within 7 days of receiving your bag |
| Missing or damaged contents | Within 7 days of receiving your bag |
| Delayed or missing baggage | Within 21 days of your flight |
| Lost baggage (after 21 days declared) | As soon as officially declared lost |
📌 Pro Tip: Always submit your claim in writing and keep a copy. Airlines sometimes lose track of verbal reports- having proof helps.
How to Claim Austrian Airlines Delayed or Lost Baggage Compensation
The process of claiming compensation for lost, delayed, or damaged baggage might seem straightforward, but without the right information and documents, it’s easy to run into issues. That’s where we step in. Our experts are here to help you every step of the way and make sure your case is handled correctly from the start.
Report the problem at the Austrian Airlines baggage desk as soon as possible. The PIR is crucial—it proves that you raised the issue right away and starts the official process.
Your claim is only as strong as the evidence you provide. Make sure you have:
- PIR reference number
- Boarding pass and baggage tag
- Receipts for any emergency items you purchased during the delay
- Inventory of lost or damaged items
- Photos of damaged checked baggage or contents
- Proof of repair costs or replacements if applicable
Why struggle with the paperwork and stress? Our team of specialists is ready to handle your Austrian Airlines compensation for delayed baggage, lost items, or damaged luggage from start to finish.
- ✔️ Fill in our simple form: Tell us what happened in just a few minutes through our form.
- ✔️ Let our experts do the rest: We’ll gather everything you need and communicate directly with Austrian Airlines.
- ✔️ No win, no fee: You only pay when we succeed in getting your money.
Don’t let your claim get lost in the shuffle. Submit your case today and let us secure the compensation you deserve.
Pro Tips for Austrian Airlines Baggage Claims
- 📸 Take pictures of your suitcase before departure
- 🧾 Save all purchase and repair receipts
- 📝 Write a clear inventory of your bag’s contents
- ⚖️ Mention the Montreal Convention and SDR cap
- ⏱️ Stick to deadlines- late claims are often rejected
FAQ
Any bag that doesn’t arrive on your flight but is returned later is considered delayed. You can claim compensation for essentials you had to buy.
If your luggage is not delivered within 21 days or the airline confirms it can’t be found, it’s considered lost under the Montreal Convention.
You may receive up to 1,288 SDRs — around €1,600- depending on the documentation and the declared value of your baggage contents.
Not usually. Small marks, scratches, and signs of wear may be excluded unless clearly caused by mishandling.
Yes, but your chances improve with proof. Include photos, bank statements, or online listings to support your claim.
