Flight delays and cancellations are the most frequent issues encountered by travelers. Fortunately, the European Union has EU 261 regulation, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 specifies the situations under which passengers are entitled to compensation and assistance during flight disruption.
In this article, you will find everything you need to know about European Union Regulation 261 and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU 261, passengers arriving at George Bush Intercontinental Airport from EU countries or departing from George Bush Intercontinental Airport to anywhere on flights operated by airlines from the EU have specific rights. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers can choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.
George Bush Intercontinental Airport Flight Delay Compensation
Flyers facing flight delays at George Bush Intercontinental Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the reason for the delay and whether it follows UK and EU laws. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays due to extraordinary circumstances outside their control.
George Bush Intercontinental Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the George Bush Intercontinental Airport, under EU 261/2004, flyers may get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this regulation. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation might still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the flight distance and the duration of the delay. You can check the following table to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t offer compensation for flight cancellations caused by extraordinary circumstances beyond their control, such as extreme weather conditions or air traffic control strikes.
Which George Bush Intercontinental Airport Flights are Covered by EU261?
Although George Bush Intercontinental Airport is not within the EU, European Union Regulation 261/2004 could still cover some flights. Passengers arriving at George Bush Intercontinental Airport from EU countries or departing from George Bush Intercontinental Airport to anywhere on flights operated by airlines from the EU are protected by EU 261.
Thus, despite their geographic location beyond the EU, certain flights from George Bush Intercontinental Airport may be subject to European laws if they are operated by EU-based airlines.
| Itinerary | EU Airline | Non-EU Airline |
| Departures from George Bush Intercontinental Airport to anywhere | Yes | No |
| Arrivals at George Bush Intercontinental Airport from inside the EU | Yes | No |
| Arrivals at George Bush Intercontinental Airport from outside the EU | No | No |
How to Claim Compensation from George Bush Intercontinental Airport
Flight cancellations and delays often occur due to factors such as adverse weather conditions, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at George Bush Intercontinental Airport, you could be eligible for compensation under EU Regulation 261/2004.
To initiate your compensation claim, proceed with these steps:
- Fill in this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will do our best to get you your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
21.05.202510:30 | United Airlines 4369 | George Bush Intercontinental (IAH) Mobile Regional Airport (MOB) | delayed | Claim Refund |
21.05.202510:30 | Air New Zealand 6649 | George Bush Intercontinental (IAH) Mobile Regional Airport (MOB) | delayed | Claim Refund |
21.05.202510:30 | Air Canada 3264 | George Bush Intercontinental (IAH) Mobile Regional Airport (MOB) | delayed | Claim Refund |
20.05.202520:35 | Lufthansa 8712 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
20.05.202520:35 | United Airlines 6044 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
20.05.202520:35 | Air New Zealand 6978 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
20.05.202520:35 | Emirates 6093 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
20.05.202520:05 | SkyWest Airlines 5301 | George Bush Intercontinental (IAH) Lea County (HOB) | delayed | Claim Refund |
20.05.202520:05 | Air New Zealand 2691 | George Bush Intercontinental (IAH) Lea County (HOB) | delayed | Claim Refund |
20.05.202520:05 | Emirates 6112 | George Bush Intercontinental (IAH) Lea County (HOB) | delayed | Claim Refund |
20.05.202520:05 | Copa Airlines 1848 | George Bush Intercontinental (IAH) Lea County (HOB) | delayed | Claim Refund |
20.05.202519:55 | Emirates 212 | George Bush Intercontinental (IAH) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
20.05.202516:35 | United Airlines 4309 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
20.05.202516:35 | Lufthansa 8711 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
20.05.202516:35 | Air New Zealand 6974 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
20.05.202516:35 | Copa Airlines 1251 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
19.05.202522:08 | UPS Airlines 771 | George Bush Intercontinental (IAH) () | delayed | Claim Refund |
19.05.202520:17 | Emirates 6164 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
19.05.202520:17 | Copa Airlines 1731 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
19.05.202520:17 | Lufthansa 8647 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
19.05.202520:17 | Air New Zealand 6944 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
19.05.202520:17 | United Airlines 1528 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
19.05.202519:50 | Emirates 6154 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.05.202519:14 | Hawaiian Airlines 4973 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.05.202519:14 | Singapore Airlines 1250 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.05.202519:14 | Air Tahiti Nui 2748 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.05.202519:14 | Qatar Airways 3381 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.05.202516:35 | Air New Zealand 6729 | George Bush Intercontinental (IAH) Northwest Arkansas Regional (XNA) | delayed | Claim Refund |
19.05.202516:35 | United Airlines 6149 | George Bush Intercontinental (IAH) Northwest Arkansas Regional (XNA) | delayed | Claim Refund |
19.05.202516:35 | Copa Airlines 1752 | George Bush Intercontinental (IAH) Northwest Arkansas Regional (XNA) | delayed | Claim Refund |
19.05.202511:35 | United Airlines 7937 | George Bush Intercontinental (IAH) Haneda Airport (HND) | delayed | Claim Refund |
19.05.202511:35 | ANA 113 | George Bush Intercontinental (IAH) Haneda Airport (HND) | delayed | Claim Refund |
19.05.202510:30 | United Airlines 4242 | George Bush Intercontinental (IAH) NW Florida Beaches Int (ECP) | delayed | Claim Refund |
19.05.202509:40 | United Airlines 1772 | George Bush Intercontinental (IAH) Tucson International Airport (TUS) | delayed | Claim Refund |
18.05.202519:55 | Emirates 212 | George Bush Intercontinental (IAH) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
18.05.202519:14 | Singapore Airlines 1250 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.05.202519:14 | Air Tahiti Nui 2748 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.05.202519:14 | Alaska Airlines 439 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.05.202519:14 | Qatar Airways 3381 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.05.202519:14 | Hawaiian Airlines 4973 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
18.05.202518:50 | United Airlines 5061 | George Bush Intercontinental (IAH) Key Field (MEI) | delayed | Claim Refund |
18.05.202518:50 | Emirates 6445 | George Bush Intercontinental (IAH) Key Field (MEI) | delayed | Claim Refund |
18.05.202516:30 | SkyWest Airlines 5044 | George Bush Intercontinental (IAH) Hattiesburg-Laurel Regional (PIB) | delayed | Claim Refund |
17.05.202519:14 | Singapore Airlines 1250 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
17.05.202519:14 | Qatar Airways 3381 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
17.05.202519:14 | Air Tahiti Nui 2748 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
17.05.202519:14 | Alaska Airlines 439 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
17.05.202519:14 | Hawaiian Airlines 4973 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
17.05.202518:50 | United Airlines 5061 | George Bush Intercontinental (IAH) Key Field (MEI) | delayed | Claim Refund |
17.05.202518:50 | Emirates 6445 | George Bush Intercontinental (IAH) Key Field (MEI) | delayed | Claim Refund |
17.05.202511:55 | SkyWest Airlines 5019 | George Bush Intercontinental (IAH) Hattiesburg-Laurel Regional (PIB) | delayed | Claim Refund |
17.05.202511:55 | Emirates 6448 | George Bush Intercontinental (IAH) Hattiesburg-Laurel Regional (PIB) | delayed | Claim Refund |
16.05.202523:54 | SA AVIANCA 2249 | George Bush Intercontinental (IAH) El Nuevo Dorado International (BOG) | delayed | Claim Refund |
16.05.202523:54 | United Airlines 209 | George Bush Intercontinental (IAH) El Nuevo Dorado International (BOG) | delayed | Claim Refund |
16.05.202523:54 | Air New Zealand 9954 | George Bush Intercontinental (IAH) El Nuevo Dorado International (BOG) | delayed | Claim Refund |
16.05.202520:35 | Air New Zealand 6978 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
16.05.202520:35 | Lufthansa 8712 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
16.05.202520:35 | Emirates 6093 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
16.05.202520:35 | United Airlines 6044 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
16.05.202520:17 | United Airlines 1528 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
16.05.202520:17 | Air New Zealand 6944 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
16.05.202520:17 | Lufthansa 8647 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
16.05.202520:17 | Emirates 6164 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
16.05.202520:17 | Copa Airlines 1731 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
16.05.202519:14 | Alaska Airlines 439 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
16.05.202519:14 | Qatar Airways 3381 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
16.05.202519:14 | Hawaiian Airlines 4973 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
16.05.202519:14 | Singapore Airlines 1250 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
16.05.202519:14 | Air Tahiti Nui 2748 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
16.05.202518:50 | SkyWest Airlines 5061 | George Bush Intercontinental (IAH) Key Field (MEI) | delayed | Claim Refund |
16.05.202518:50 | Emirates 6445 | George Bush Intercontinental (IAH) Key Field (MEI) | delayed | Claim Refund |
16.05.202518:15 | Air New Zealand 6629 | George Bush Intercontinental (IAH) () | delayed | Claim Refund |
16.05.202518:15 | Copa Airlines 1680 | George Bush Intercontinental (IAH) () | delayed | Claim Refund |
16.05.202518:15 | United Airlines 6051 | George Bush Intercontinental (IAH) () | delayed | Claim Refund |
16.05.202518:10 | United Airlines 5070 | George Bush Intercontinental (IAH) Salina (SLN) | delayed | Claim Refund |
16.05.202516:30 | United Airlines 5044 | George Bush Intercontinental (IAH) Hattiesburg-Laurel Regional (PIB) | delayed | Claim Refund |
16.05.202514:20 | Air New Zealand 6943 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
16.05.202514:20 | ANA 7614 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
16.05.202514:20 | Copa Airlines 1728 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
16.05.202514:20 | United Airlines 5631 | George Bush Intercontinental (IAH) Tulsa International (TUL) | delayed | Claim Refund |
16.05.202510:55 | Emirates 9936 | George Bush Intercontinental (IAH) () | delayed | Claim Refund |
16.05.202510:01 | United Airlines 5297 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
15.05.202519:50 | Emirates 6154 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
15.05.202519:14 | Qatar Airways 3381 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
15.05.202519:14 | Hawaiian Airlines 4973 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
15.05.202519:14 | Air Tahiti Nui 2748 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
15.05.202519:14 | Singapore Airlines 1250 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
15.05.202518:30 | United Airlines 4361 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
15.05.202518:30 | Copa Airlines 1249 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
15.05.202518:30 | Air New Zealand 6976 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
15.05.202516:30 | United Airlines 5044 | George Bush Intercontinental (IAH) Hattiesburg-Laurel Regional (PIB) | delayed | Claim Refund |
15.05.202514:35 | United Airlines 4804 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
15.05.202514:35 | Copa Airlines 1250 | George Bush Intercontinental (IAH) Ryan (BTR) | delayed | Claim Refund |
14.05.202522:08 | UPS Airlines 771 | George Bush Intercontinental (IAH) () | delayed | Claim Refund |
14.05.202520:05 | United Airlines 5301 | George Bush Intercontinental (IAH) Lea County (HOB) | delayed | Claim Refund |
14.05.202520:05 | Copa Airlines 1848 | George Bush Intercontinental (IAH) Lea County (HOB) | delayed | Claim Refund |
14.05.202520:05 | Air New Zealand 2691 | George Bush Intercontinental (IAH) Lea County (HOB) | delayed | Claim Refund |
14.05.202520:05 | Emirates 6112 | George Bush Intercontinental (IAH) Lea County (HOB) | delayed | Claim Refund |
14.05.202519:55 | Emirates 212 | George Bush Intercontinental (IAH) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
14.05.202516:20 | United Airlines 382 | George Bush Intercontinental (IAH) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
