George Bush Intercontinental Airport Flight Delay and Cancellation Compensation

Cancelled and delayed flights are the most common issues experienced by travelers. Fortunately, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 defines the situations in which passengers are entitled to compensation and assistance in the event of flight disruption.

In this article, you will discover everything you need to know about EU 261 regulation and when you are entitled to compensation.

Passenger Rights under EU 261/2004

Under EU 261, travelers arriving at George Bush Intercontinental Airport from EU countries or departing from George Bush Intercontinental Airport to anywhere on flights operated by EU-based airlines have certain rights. These rights include:

• Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
• Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: When an overnight stay is needed, the airline is required to provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Travelers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: According to the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.

George Bush Intercontinental Airport Flight Delay Compensation

Travelers experiencing flight delays at George Bush Intercontinental Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the reason for the delay and whether it follows UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances beyond their control.

George Bush Intercontinental Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the George Bush Intercontinental Airport, according to EU 261/2004, passengers are eligible to get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

However, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation could still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the duration of the delay. You can check this table to figure out the amount of compensation you are eligible for:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t offer compensation for cancellations caused by extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.

Which George Bush Intercontinental Airport Flights are Covered by EU261?

While George Bush Intercontinental Airport isn’t within the EU, EU Regulation 261/2004 could still cover some flights. Travelers arriving at George Bush Intercontinental Airport from EU countries or departing from George Bush Intercontinental Airport to anywhere on flights operated by EU-based airlines are covered by EU 261/2004.

Therefore, despite their geographic location outside the EU, certain flights from George Bush Intercontinental Airport may be subject to European laws if they are operated by EU-based airlines.

Itinerary	EU Airline	Non-EU Airline
Departures from George Bush Intercontinental Airport to anywhere	Yes	No
Arrivals at George Bush Intercontinental Airport from inside the EU	Yes	No
Arrivals at George Bush Intercontinental Airport Airport from outside the EU	No	No

How to Claim Compensation from George Bush Intercontinental Airport

Flight delays and cancellations are common due to factors such as adverse weather conditions, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at George Bush Intercontinental Airport, you could be eligible for compensation under European Union Regulation 261/2004.

To initiate your compensation claim, follow these steps:

1. Fill in this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
2. Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws thoroughly and will do our best to secure your compensation. You only incur a fee if we win your case.