Flight delays and cancellations are the most common issues encountered by travelers. Fortunately, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the conditions in which passengers are entitled to compensation and assistance in the event of flight disruption.
In this article, you will discover everything you need to know about EU 261 regulation and in which situations you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261, passengers arriving at George Bush Intercontinental Airport from EU countries or departing from George Bush Intercontinental Airport to anywhere on flights operated by airlines from the EU have certain rights. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period;
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes;
- Hotel accommodation if necessary: When an overnight stay is required, the airline is required to offer assistance, including hotel stays and transport to and from the hotel;
- Ticket refund or alternative flight: Passengers have the option to select either a full refund of their ticket, including any extra costs, or rebooking on an alternative flight to their final destination;
- Compensation: If the delay did not result from extraordinary circumstances and remained within the airline’s control, passengers could qualify for financial compensation ranging from €250 to €600, depending on the flight distance and length of the delay.
George Bush Intercontinental Airport Flight Delay Compensation
Flyers experiencing flight delays at George Bush Intercontinental Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it adheres to UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays due to extraordinary circumstances outside their control.
George Bush Intercontinental Airport Flight Cancellation Compensation
In the event of a cancelled flight causing inconvenience at the George Bush Intercontinental Airport, according to EU Regulation 261, passengers may receive compensation of up to €600 if the airline notifies them less than 14 days before departure.
However, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation may still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the flight distance and the length of the delay. You can check the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for flight cancellations due to extraordinary circumstances beyond their control, such as severe weather or strikes by air traffic controllers.
Which George Bush Intercontinental Airport Flights are Covered by EU261?
Even though George Bush Intercontinental Airport is not within the EU, EU Regulation 261/2004 could still cover some flights. Travelers arriving at George Bush Intercontinental Airport from EU countries or departing from George Bush Intercontinental Airport to anywhere on flights operated by airlines from the EU are covered by EU 261/2004.
Thus, despite their geographic location beyond the EU, certain flights from George Bush Intercontinental Airport may be subject to European regulations if they are operated by airlines from the European Union.
| Itinerary | EU Airline | Non-EU Airline |
| Departures from George Bush Intercontinental Airport to anywhere | Yes | No |
| Arrivals at George Bush Intercontinental Airport from inside the EU | Yes | No |
| Arrivals at George Bush Intercontinental Airport from outside the EU | No | No |
How to Claim Compensation from George Bush Intercontinental Airport
Flight delays and cancellations are common due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at George Bush Intercontinental Airport, you may be entitled to compensation under EU Regulation 261/2004.
To initiate a compensation claim, take the following steps:
- Complete our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws well and will strive to get you your compensation. You only incur a fee if we win your case.
It is important to note that the compensation claim process requires documents such as booking confirmation and boarding pass.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
06.11.202520:23 | Lufthansa 8691 | George Bush Intercontinental (HOU) San Diego International Airport (SAN) | Delayed | Claim Refund |
06.11.202520:23 | United Airlines 1216 | George Bush Intercontinental (HOU) San Diego International Airport (SAN) | Delayed | Claim Refund |
06.11.202520:04 | United Airlines 6135 | George Bush Intercontinental (HOU) NW Florida Beaches Int (PFN) | Delayed | Claim Refund |
06.11.202519:50 | Emirates 6154 | George Bush Intercontinental (HOU) Seattle-Tacoma International (SEA) | Delayed | Claim Refund |
06.11.202519:50 | United Airlines 2456 | George Bush Intercontinental (HOU) Seattle-Tacoma International (SEA) | Delayed | Claim Refund |
06.11.202516:30 | Copa Airlines 1754 | George Bush Intercontinental (HOU) Northwest Arkansas Regional (FYV) | Delayed | Claim Refund |
06.11.202516:30 | Air New Zealand 6718 | George Bush Intercontinental (HOU) Northwest Arkansas Regional (FYV) | Delayed | Claim Refund |
06.11.202516:25 | United Airlines 659 | George Bush Intercontinental (HOU) Seattle-Tacoma International (SEA) | Delayed | Claim Refund |
06.11.202516:25 | EVA Air 3017 | George Bush Intercontinental (HOU) Seattle-Tacoma International (SEA) | Delayed | Claim Refund |
06.11.202514:25 | United Airlines 646 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | Delayed | Claim Refund |
06.11.202514:25 | Emirates 6142 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | Delayed | Claim Refund |
06.11.202514:25 | SA AVIANCA 2127 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | Delayed | Claim Refund |
06.11.202514:25 | Air New Zealand 6848 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | Delayed | Claim Refund |
06.11.202512:13 | Spirit Airlines 1335 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | Delayed | Claim Refund |
06.11.202510:20 | ANA 113 | George Bush Intercontinental (HOU) Haneda Airport (TYO) | Delayed | Claim Refund |
06.11.202510:20 | United Airlines 7937 | George Bush Intercontinental (HOU) Haneda Airport (TYO) | Delayed | Claim Refund |
06.11.202509:58 | DHL Air 520 | George Bush Intercontinental (HOU) San Antonio International (SAT) | Delayed | Claim Refund |
06.11.202507:40 | Air Canada 3835 | George Bush Intercontinental (HOU) San Antonio International (SAT) | Delayed | Claim Refund |
06.11.202507:40 | United Airlines 2003 | George Bush Intercontinental (HOU) San Antonio International (SAT) | Delayed | Claim Refund |
06.11.202507:00 | UPS Airlines 5771 | George Bush Intercontinental (HOU) Louisville International (Standiford Field) (SDF) | Delayed | Claim Refund |
06.11.202506:08 | Cathay Pacific 7600 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | cancelled | Claim Refund |
06.11.202506:08 | AlphaSky 6171 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | cancelled | Claim Refund |
06.11.202506:08 | American Airlines 1296 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | cancelled | Claim Refund |
06.11.202506:08 | Aer Lingus 7193 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | cancelled | Claim Refund |
06.11.202506:08 | Jet Linx Aviation 7367 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | cancelled | Claim Refund |
05.11.202518:16 | United Airlines 1461 | George Bush Intercontinental (HOU) El Salvador International (SAL) | Delayed | Claim Refund |
05.11.202518:16 | Air Canada 4755 | George Bush Intercontinental (HOU) El Salvador International (SAL) | Delayed | Claim Refund |
05.11.202507:30 | United Airlines 4256 | George Bush Intercontinental (HOU) Mc Allen Miller International (MFE) | Delayed | Claim Refund |
04.11.202520:30 | United Airlines 8102 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | Delayed | Claim Refund |
04.11.202519:50 | SkyWest Airlines 5301 | George Bush Intercontinental (HOU) Lea County (HOB) | Delayed | Claim Refund |
04.11.202518:50 | United Airlines 5068 | George Bush Intercontinental (HOU) Key Field (MEI) | Delayed | Claim Refund |
04.11.202518:25 | Emirates 6668 | George Bush Intercontinental (HOU) Lester B. Pearson International (YTO) | Delayed | Claim Refund |
04.11.202518:25 | Air New Zealand 9983 | George Bush Intercontinental (HOU) Lester B. Pearson International (YTO) | Delayed | Claim Refund |
04.11.202518:25 | Air Canada 4504 | George Bush Intercontinental (HOU) Lester B. Pearson International (YTO) | Delayed | Claim Refund |
04.11.202518:25 | United Airlines 313 | George Bush Intercontinental (HOU) Lester B. Pearson International (YTO) | Delayed | Claim Refund |
04.11.202517:45 | RwandAir 1060 | George Bush Intercontinental (HOU) () | Delayed | Claim Refund |
04.11.202517:45 | Malaysia Airlines 9072 | George Bush Intercontinental (HOU) () | Delayed | Claim Refund |
04.11.202517:45 | Qatar Airways 714 | George Bush Intercontinental (HOU) () | Delayed | Claim Refund |
04.11.202517:45 | American Airlines 8121 | George Bush Intercontinental (HOU) () | Delayed | Claim Refund |
04.11.202517:45 | SriLankan Airlines 3169 | George Bush Intercontinental (HOU) () | Delayed | Claim Refund |
04.11.202517:45 | AlphaSky 5812 | George Bush Intercontinental (HOU) () | Delayed | Claim Refund |
04.11.202517:45 | Oman Air 6048 | George Bush Intercontinental (HOU) () | Delayed | Claim Refund |
04.11.202517:45 | JetBlue Airways 5556 | George Bush Intercontinental (HOU) () | Delayed | Claim Refund |
04.11.202514:35 | United Airlines 1388 | George Bush Intercontinental (HOU) Dallas/Fort Worth International (DFW) | Delayed | Claim Refund |
04.11.202512:10 | Gulf Air 6831 | George Bush Intercontinental (HOU) Dallas/Fort Worth International (DFW) | Delayed | Claim Refund |
04.11.202512:10 | Iberia 4122 | George Bush Intercontinental (HOU) Dallas/Fort Worth International (DFW) | Delayed | Claim Refund |
04.11.202512:10 | American Airlines 2851 | George Bush Intercontinental (HOU) Dallas/Fort Worth International (DFW) | Delayed | Claim Refund |
04.11.202512:10 | AlphaSky 6611 | George Bush Intercontinental (HOU) Dallas/Fort Worth International (DFW) | Delayed | Claim Refund |
03.11.202521:44 | UPS Airlines 775 | George Bush Intercontinental (HOU) Greater Rockford Airport (CHI) | Delayed | Claim Refund |
03.11.202519:53 | Emirates 6101 | George Bush Intercontinental (HOU) Ronald Reagan Washington National Airport (WAS) | Delayed | Claim Refund |
03.11.202519:53 | United Airlines 2224 | George Bush Intercontinental (HOU) Ronald Reagan Washington National Airport (WAS) | Delayed | Claim Refund |
03.11.202519:53 | Air New Zealand 6473 | George Bush Intercontinental (HOU) Ronald Reagan Washington National Airport (WAS) | Delayed | Claim Refund |
03.11.202518:39 | United Airlines 6125 | George Bush Intercontinental (HOU) Greenville Spartanburg International Airport (GSP) | Delayed | Claim Refund |
03.11.202518:39 | Air New Zealand 2055 | George Bush Intercontinental (HOU) Greenville Spartanburg International Airport (GSP) | Delayed | Claim Refund |
03.11.202518:39 | Emirates 6110 | George Bush Intercontinental (HOU) Greenville Spartanburg International Airport (GSP) | Delayed | Claim Refund |
03.11.202518:36 | Emirates 6142 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | Delayed | Claim Refund |
03.11.202518:36 | SA AVIANCA 2127 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | Delayed | Claim Refund |
03.11.202518:36 | United Airlines 787 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | Delayed | Claim Refund |
03.11.202518:36 | Air New Zealand 6846 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | Delayed | Claim Refund |
03.11.202518:36 | Lufthansa 7533 | George Bush Intercontinental (HOU) Chicago O’hare International (CHI) | Delayed | Claim Refund |
03.11.202518:29 | Emirates 6107 | George Bush Intercontinental (HOU) Gerald R. Ford International (GRR) | Delayed | Claim Refund |
03.11.202518:29 | United Airlines 4079 | George Bush Intercontinental (HOU) Gerald R. Ford International (GRR) | Delayed | Claim Refund |
03.11.202518:29 | Air New Zealand 9794 | George Bush Intercontinental (HOU) Gerald R. Ford International (GRR) | Delayed | Claim Refund |
03.11.202516:35 | United Airlines 1646 | George Bush Intercontinental (HOU) Eppley Airfield (OMA) | Delayed | Claim Refund |
03.11.202516:35 | Air New Zealand 6820 | George Bush Intercontinental (HOU) Eppley Airfield (OMA) | Delayed | Claim Refund |
03.11.202516:35 | Copa Airlines 1645 | George Bush Intercontinental (HOU) Eppley Airfield (OMA) | Delayed | Claim Refund |
03.11.202516:25 | United Airlines 6226 | George Bush Intercontinental (HOU) Gen Mariano Escobedo (MTY) | Delayed | Claim Refund |
03.11.202516:25 | Air Canada 3928 | George Bush Intercontinental (HOU) Gen Mariano Escobedo (MTY) | Delayed | Claim Refund |
03.11.202516:25 | Lufthansa 7924 | George Bush Intercontinental (HOU) Gen Mariano Escobedo (MTY) | Delayed | Claim Refund |
03.11.202516:25 | ANA 7044 | George Bush Intercontinental (HOU) Gen Mariano Escobedo (MTY) | Delayed | Claim Refund |
03.11.202514:40 | Air Canada 4657 | George Bush Intercontinental (HOU) Midland International (MAF) | Delayed | Claim Refund |
03.11.202514:40 | United Airlines 6322 | George Bush Intercontinental (HOU) Midland International (MAF) | Delayed | Claim Refund |
03.11.202514:40 | Copa Airlines 1564 | George Bush Intercontinental (HOU) Midland International (MAF) | Delayed | Claim Refund |
03.11.202514:40 | Air New Zealand 6567 | George Bush Intercontinental (HOU) Midland International (MAF) | Delayed | Claim Refund |
03.11.202514:26 | Flexjet 463 | George Bush Intercontinental (HOU) Palm Beach International Airport (PBI) | Delayed | Claim Refund |
03.11.202514:25 | Copa Airlines 1202 | George Bush Intercontinental (HOU) Birmingham-Shuttlesworth International Airport (BHM) | Delayed | Claim Refund |
03.11.202514:25 | Air Canada 4321 | George Bush Intercontinental (HOU) Birmingham-Shuttlesworth International Airport (BHM) | Delayed | Claim Refund |
03.11.202514:25 | ANA 6536 | George Bush Intercontinental (HOU) Birmingham-Shuttlesworth International Airport (BHM) | Delayed | Claim Refund |
03.11.202514:25 | Air New Zealand 6964 | George Bush Intercontinental (HOU) Birmingham-Shuttlesworth International Airport (BHM) | Delayed | Claim Refund |
03.11.202514:25 | United Airlines 4073 | George Bush Intercontinental (HOU) Birmingham-Shuttlesworth International Airport (BHM) | Delayed | Claim Refund |
03.11.202512:00 | Air New Zealand 6471 | George Bush Intercontinental (HOU) Ronald Reagan Washington National Airport (WAS) | Delayed | Claim Refund |
03.11.202512:00 | United Airlines 654 | George Bush Intercontinental (HOU) Ronald Reagan Washington National Airport (WAS) | Delayed | Claim Refund |
03.11.202510:03 | ANA 6524 | George Bush Intercontinental (HOU) Nashville International (BNA) | Delayed | Claim Refund |
03.11.202510:03 | United Airlines 4069 | George Bush Intercontinental (HOU) Nashville International (BNA) | Delayed | Claim Refund |
03.11.202510:03 | Air New Zealand 6373 | George Bush Intercontinental (HOU) Nashville International (BNA) | Delayed | Claim Refund |
03.11.202510:03 | Virgin Australia 8147 | George Bush Intercontinental (HOU) Nashville International (BNA) | Delayed | Claim Refund |
03.11.202509:53 | United Airlines 1432 | George Bush Intercontinental (HOU) Augusto C Sandino (MGA) | Delayed | Claim Refund |
03.11.202509:53 | Air Canada 5398 | George Bush Intercontinental (HOU) Augusto C Sandino (MGA) | Delayed | Claim Refund |
03.11.202508:35 | VivaAerobus 611 | George Bush Intercontinental (HOU) Gen Mariano Escobedo (MTY) | Delayed | Claim Refund |
02.11.202523:30 | EVA Air 51 | George Bush Intercontinental (HOU) Taiwan Taoyuan International (Chiang Kai Shek International) (TPE) | Delayed | Claim Refund |
02.11.202523:30 | Thai Airways International 6265 | George Bush Intercontinental (HOU) Taiwan Taoyuan International (Chiang Kai Shek International) (TPE) | Delayed | Claim Refund |
02.11.202520:45 | United Airlines 847 | George Bush Intercontinental (HOU) Arturo Merino Benitez (SCL) | Delayed | Claim Refund |
02.11.202520:45 | ANA 7252 | George Bush Intercontinental (HOU) Arturo Merino Benitez (SCL) | Delayed | Claim Refund |
02.11.202520:35 | United Airlines 1360 | George Bush Intercontinental (HOU) Mc Allen Miller International (MFE) | Delayed | Claim Refund |
02.11.202520:35 | Lufthansa 8516 | George Bush Intercontinental (HOU) Mc Allen Miller International (MFE) | Delayed | Claim Refund |
02.11.202520:35 | Air Canada 3192 | George Bush Intercontinental (HOU) Mc Allen Miller International (MFE) | Delayed | Claim Refund |
02.11.202520:35 | Spirit Airlines 554 | George Bush Intercontinental (HOU) Miami International Airport (MIA) | Delayed | Claim Refund |
02.11.202520:26 | United Airlines 2215 | George Bush Intercontinental (HOU) Denver International (DEN) | Delayed | Claim Refund |
02.11.202520:26 | Emirates 6102 | George Bush Intercontinental (HOU) Denver International (DEN) | Delayed | Claim Refund |
02.11.202520:26 | Air New Zealand 6499 | George Bush Intercontinental (HOU) Denver International (DEN) | Delayed | Claim Refund |
