Whenever flights are delayed or cancelled, it can be frustrating and inconvenient for passengers. However, the EU has a regulation 261 that helps protect passengers in these situations. Under EU261/2004, if your flight is delayed or cancelled, the airline has to provide you with compensation and assistance. This article will focus on Uni Air flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
European Union Regulation 261 is the regulation that deals with air passengers’ rights. Specifically, this legislation covers diverse cases, including delays, flight cancellations, rebooking, etc., and requires airlines to handle individual cases with care and fairness. If the incident happens due to the airline’s fault, any traveler who experienced certain inconveniences is entitled to get compensation. Moreover, passengers can receive certain benefits, which we will discuss further in the article.
Right to Compensation
European Union Regulation 261 includes regulations regarding the compensation process, including assistance to travelers affected by issues with flights. In particular, the amount of compensation you can potentially get is up to 600 euros per passenger. This sum ranges, based on your circumstances.
Uni Air Flight Cancellation Compensation
First and foremost, passengers should be aware that the airline is required to notify them about the cancellation of their flight. If the airline informs you less than fourteen days before the date of your flight and does not provide any alternative flight, the airline, according to the EU 261/2004, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is offered an alternative flight but arrives at his destination later than the scheduled arrival time of the original flight, the passenger might be eligible for compensation. The table below shows the airline’s obligations based on the duration of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Uni Air Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for three or more hours, the airline is required to provide compensation. If the flight is delayed for 5 hours or more, the passenger may receive a ticket refund or an alternative flight to the final destination.
Furthermore, in such situations, the airline is also required to provide a passenger with beverages, some food, and accommodation. See key information about compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care refers to a specific aspect of European Union Regulation 261/2004, which establishes common rules on compensation and assistance to passengers in the event of long delays, denied boarding, or flight cancellations.
The “Right to Care” under EU 261/2004 obliges airlines to provide certain assistance and services to passengers experiencing significant delays or cancellations. These include:
- Food and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the place of accommodation
- Emails or faxes and two free phone calls
Upgrading and Downgrading
When a passenger receives an alternative flight, it is important to be aware of upgrading and downgrading the flight’s class.
In situations, when the airline provides you with a higher class (for example, you had Economy but were upgraded to Business class), you won’t be charged extra for this service.
Regarding downgrading in class (in case you booked a Business class flight, but were downgraded to Economy), you are entitled to obtain reimbursement. Here, you should be aware that the amount of compensation fully depends on the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Be aware that these rights apply to any flights inside the European Union, as well as flights departing from or arriving in the European Union by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are cases, when passengers aren’t eligible for compensation for cancelled or delayed flights. Particularly, we refer to extraordinary circumstances that are not within the airline’s control. Some of the examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
In addition, if the airline potentially could have done something to prevent problems with the flight and failed to handle the situation, you might be entitled to compensation.
Which Flights are Covered by EU 261/2004?
EU Regulation 261 covers all flights departing from airports in the EU. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Uni Air isn’t a European airline. Therefore, they are not obliged to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Uni Air Compensation
Flight cancellation or delay is an unpleasant situation that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight delay or cancellation should be aware of the process to claim compensation. To apply for compensation, follow these steps:
- Fill in this form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will strive to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
12.11.202520:00 | UNI Air 8620 | Makung (MZG) Taipei (TSA) | Cancelled | Claim Refund |
12.11.202518:15 | UNI Air 8712 | Makung (MZG) Kaohsiung (KHH) | Cancelled | Claim Refund |
12.11.202518:00 | UNI Air 8683 | Tainan (TNN) Makung (MZG) | Cancelled | Claim Refund |
12.11.202518:00 | UNI Air 8715 | Kaohsiung (KHH) Makung (MZG) | Cancelled | Claim Refund |
12.11.202517:50 | UNI Air 9151 | Taichung (RMQ) Makung (MZG) | Cancelled | Claim Refund |
12.11.202516:55 | UNI Air 8661 | Chiayi (CYI) Makung (MZG) | Cancelled | Claim Refund |
12.11.202516:45 | UNI Air 8790 | Matsu (MFK) Taipei (TSA) | Cancelled | Claim Refund |
12.11.202516:40 | UNI Air 8682 | Makung (MZG) Tainan (TNN) | Cancelled | Claim Refund |
12.11.202516:20 | UNI Air 8702 | Makung (MZG) Kaohsiung (KHH) | Cancelled | Claim Refund |
12.11.202516:10 | UNI Air 9152 | Makung (MZG) Taichung (RMQ) | Cancelled | Claim Refund |
12.11.202516:05 | UNI Air 8962 | Kinmen (KNH) Taichung (RMQ) | Cancelled | Claim Refund |
12.11.202516:00 | UNI Air 8775 | Taipei (TSA) Nangan (LZN) | Cancelled | Claim Refund |
12.11.202515:45 | UNI Air 8922 | Kinmen (KNH) Kaohsiung (KHH) | Cancelled | Claim Refund |
12.11.202515:40 | UNI Air 8662 | Makung (MZG) Chiayi (CYI) | Cancelled | Claim Refund |
12.11.202515:30 | UNI Air 8820 | Kinmen (KNH) Taipei (TSA) | Cancelled | Claim Refund |
12.11.202515:20 | UNI Air 7002 | Chongqing (CKG) Taipei (TPE) | Delayed | Claim Refund |
12.11.202515:20 | UNI Air 8789 | Taipei (TSA) Matsu (MFK) | Cancelled | Claim Refund |
12.11.202515:00 | UNI Air 8617 | Taipei (TSA) Makung (MZG) | Cancelled | Claim Refund |
12.11.202514:55 | UNI Air 8926 | Kinmen (KNH) Kaohsiung (KHH) | Cancelled | Claim Refund |
12.11.202514:50 | UNI Air 8651 | Taichung (RMQ) Makung (MZG) | Cancelled | Claim Refund |
12.11.202514:30 | UNI Air 8821 | Taipei (TSA) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202514:25 | UNI Air 8986 | Kinmen (KNH) Tainan (TNN) | Cancelled | Claim Refund |
12.11.202514:25 | UNI Air 8961 | Taichung (RMQ) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202514:20 | UNI Air 8707 | Kaohsiung (KHH) Makung (MZG) | Cancelled | Claim Refund |
12.11.202514:10 | UNI Air 8816 | Kinmen (KNH) Taipei (TSA) | Cancelled | Claim Refund |
12.11.202514:00 | UNI Air 8921 | Kaohsiung (KHH) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202513:40 | UNI Air 8680 | Makung (MZG) Tainan (TNN) | Cancelled | Claim Refund |
12.11.202513:35 | UNI Air 8819 | Taipei (TSA) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202513:20 | UNI Air 8616 | Makung (MZG) Taipei (TSA) | Cancelled | Claim Refund |
12.11.202513:15 | UNI Air 8958 | Kinmen (KNH) Taichung (RMQ) | Cancelled | Claim Refund |
12.11.202513:10 | UNI Air 8959 | Taichung (RMQ) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202513:00 | UNI Air 8985 | Tainan (TNN) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202512:45 | UNI Air 8918 | Kinmen (KNH) Kaohsiung (KHH) | Cancelled | Claim Refund |
12.11.202512:40 | UNI Air 8812 | Kinmen (KNH) Taipei (TSA) | Cancelled | Claim Refund |
12.11.202512:40 | UNI Air 8698 | Makung (MZG) Kaohsiung (KHH) | Cancelled | Claim Refund |
12.11.202512:30 | UNI Air 8995 | Makung (MZG) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202512:20 | UNI Air 8701 | Kaohsiung (KHH) Makung (MZG) | Cancelled | Claim Refund |
12.11.202512:05 | UNI Air 8610 | Makung (MZG) Taipei (TSA) | Cancelled | Claim Refund |
12.11.202511:55 | UNI Air 8638 | Makung (MZG) Taichung (RMQ) | Cancelled | Claim Refund |
12.11.202511:45 | UNI Air 8615 | Taipei (TSA) Makung (MZG) | Cancelled | Claim Refund |
12.11.202511:25 | UNI Air 8957 | Taichung (RMQ) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202511:20 | UNI Air 8982 | Kinmen (KNH) Tainan (TNN) | Cancelled | Claim Refund |
12.11.202511:05 | UNI Air 8696 | Makung (MZG) Kaohsiung (KHH) | Cancelled | Claim Refund |
12.11.202511:00 | UNI Air 8996 | Kinmen (KNH) Makung (MZG) | Cancelled | Claim Refund |
12.11.202510:45 | UNI Air 8811 | Taipei (TSA) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202510:25 | UNI Air 8697 | Kaohsiung (KHH) Makung (MZG) | Cancelled | Claim Refund |
12.11.202510:25 | UNI Air 8637 | Taichung (RMQ) Makung (MZG) | Cancelled | Claim Refund |
12.11.202510:20 | UNI Air 8609 | Taipei (TSA) Makung (MZG) | Cancelled | Claim Refund |
12.11.202510:15 | UNI Air 8917 | Kaohsiung (KHH) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202510:05 | UNI Air 8608 | Makung (MZG) Taipei (TSA) | Cancelled | Claim Refund |
12.11.202509:50 | UNI Air 8956 | Kinmen (KNH) Taichung (RMQ) | Cancelled | Claim Refund |
12.11.202509:50 | UNI Air 8695 | Kaohsiung (KHH) Makung (MZG) | Cancelled | Claim Refund |
12.11.202509:40 | UNI Air 8981 | Tainan (TNN) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202509:00 | UNI Air 8809 | Taipei (TSA) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202508:55 | UNI Air 8802 | Kinmen (KNH) Taipei (TSA) | Cancelled | Claim Refund |
12.11.202508:50 | UNI Air 8952 | Kinmen (KNH) Taichung (RMQ) | Cancelled | Claim Refund |
12.11.202508:40 | UNI Air 8912 | Kinmen (KNH) Kaohsiung (KHH) | Cancelled | Claim Refund |
12.11.202508:01 | UNI Air 8955 | Taichung (RMQ) Kinmen (KNH) | Cancelled | Claim Refund |
12.11.202507:00 | UNI Air 8801 | Taipei (TSA) Kinmen (KNH) | Cancelled | Claim Refund |
11.11.202520:10 | UNI Air 7017 | Shanghai (PVG) Taipei (TPE) | Delayed | Claim Refund |
11.11.202518:45 | UNI Air 8728 | Taitung (TTT) Taipei (TSA) | Cancelled | Claim Refund |
11.11.202516:55 | UNI Air 8661 | Chiayi (CYI) Makung (MZG) | Cancelled | Claim Refund |
11.11.202516:55 | UNI Air 8727 | Taipei (TSA) Taitung (TTT) | Cancelled | Claim Refund |
11.11.202516:45 | UNI Air 8790 | Matsu (MFK) Taipei (TSA) | Cancelled | Claim Refund |
11.11.202516:00 | UNI Air 8775 | Taipei (TSA) Nangan (LZN) | Cancelled | Claim Refund |
11.11.202515:40 | UNI Air 8662 | Makung (MZG) Chiayi (CYI) | Cancelled | Claim Refund |
11.11.202515:20 | UNI Air 8726 | Taitung (TTT) Taipei (TSA) | Cancelled | Claim Refund |
11.11.202515:20 | UNI Air 8789 | Taipei (TSA) Matsu (MFK) | Cancelled | Claim Refund |
11.11.202513:30 | UNI Air 8725 | Taipei (TSA) Taitung (TTT) | Cancelled | Claim Refund |
11.11.202511:30 | UNI Air 8722 | Taitung (TTT) Taipei (TSA) | Cancelled | Claim Refund |
11.11.202509:40 | UNI Air 8721 | Taipei (TSA) Taitung (TTT) | Cancelled | Claim Refund |
10.11.202515:40 | UNI Air 8662 | Makung (MZG) Chiayi (CYI) | Delayed | Claim Refund |
10.11.202515:20 | UNI Air 9097 | Taipei (TSA) Nangan (LZN) | Delayed | Claim Refund |
10.11.202512:25 | UNI Air 8759 | Taipei (TSA) Nangan (LZN) | Delayed | Claim Refund |
10.11.202510:55 | UNI Air 8731 | Taichung (RMQ) Nangan (LZN) | Delayed | Claim Refund |
10.11.202508:50 | UNI Air 8602 | Makung (MZG) Taipei (TSA) | Delayed | Claim Refund |
10.11.202508:20 | UNI Air 8690 | Makung (MZG) Kaohsiung (KHH) | Delayed | Claim Refund |
10.11.202507:00 | UNI Air 8689 | Kaohsiung (KHH) Makung (MZG) | Delayed | Claim Refund |
09.11.202516:55 | UNI Air 8790 | Matsu (MFK) Taipei (TSA) | Delayed | Claim Refund |
09.11.202516:30 | UNI Air 8925 | Kaohsiung (KHH) Kinmen (KNH) | Delayed | Claim Refund |
09.11.202516:00 | UNI Air 8775 | Taipei (TSA) Nangan (LZN) | Delayed | Claim Refund |
09.11.202515:20 | UNI Air 7002 | Chongqing (CKG) Taipei (TPE) | Delayed | Claim Refund |
09.11.202513:35 | UNI Air 8832 | Kinmen (KNH) Taipei (TSA) | Delayed | Claim Refund |
09.11.202513:35 | UNI Air 8819 | Taipei (TSA) Kinmen (KNH) | Delayed | Claim Refund |
09.11.202513:10 | UNI Air 8959 | Taichung (RMQ) Kinmen (KNH) | Delayed | Claim Refund |
09.11.202512:05 | UNI Air 8610 | Makung (MZG) Taipei (TSA) | Delayed | Claim Refund |
09.11.202510:20 | UNI Air 8609 | Taipei (TSA) Makung (MZG) | Delayed | Claim Refund |
09.11.202508:50 | UNI Air 8602 | Makung (MZG) Taipei (TSA) | Delayed | Claim Refund |
09.11.202508:15 | UNI Air 8782 | Matsu (MFK) Taipei (TSA) | Cancelled | Claim Refund |
09.11.202508:01 | UNI Air 8752 | Nangan (LZN) Taipei (TSA) | Cancelled | Claim Refund |
08.11.202516:00 | UNI Air 8775 | Taipei (TSA) Nangan (LZN) | Delayed | Claim Refund |
08.11.202510:20 | UNI Air 8609 | Taipei (TSA) Makung (MZG) | Delayed | Claim Refund |
08.11.202510:20 | UNI Air 9095 | Taipei (TSA) Nangan (LZN) | Delayed | Claim Refund |
08.11.202509:00 | UNI Air 8809 | Taipei (TSA) Kinmen (KNH) | Delayed | Claim Refund |
08.11.202507:15 | UNI Air 9115 | Taipei (TSA) Makung (MZG) | Delayed | Claim Refund |
08.11.202507:05 | UNI Air 7028 | Taipei (TPE) Seoul (ICN) | Delayed | Claim Refund |
07.11.202516:45 | UNI Air 8790 | Matsu (MFK) Taipei (TSA) | Delayed | Claim Refund |
07.11.202515:20 | UNI Air 8789 | Taipei (TSA) Matsu (MFK) | Delayed | Claim Refund |
06.11.202516:30 | UNI Air 8925 | Kaohsiung (KHH) Kinmen (KNH) | Delayed | Claim Refund |
06.11.202516:00 | UNI Air 8775 | Taipei (TSA) Nangan (LZN) | Delayed | Claim Refund |
