Dealing with flight problems can be quite upsetting. However, the positive thing is that the European Union has regulations to assist travelers when things go wrong. If you’re flying in the EU, it’s smart to be aware of these regulations. They can come in handy if your flight goes off course.
These protections are known as air passenger rights, which are legal entitlements under EU regulation that safeguard travelers in cases of flight delays, cancellations, and overbookings.
Understanding your rights can make handling travel issues less stressful. While it won’t make your flight go any faster, it can reduce your anxiety when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages;
- A hotel room if you’re stuck overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund;
- An alternative flight;
- Compensation to make up for the inconvenience.
Don’t forget to ask airline workers about these entitlements if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Stobart Air Flight Delay Compensation
Delays with flights from Stobart Air can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could receive up to €600 per person. What is important is when you arrive, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on the length of your journey. A brief trip won’t yield as much as a long one, even if they’re both delayed equally.
Want to know exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Stobart Air delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Stobart Air Flight Cancellation Compensation
The EU has regulations to assist you if your flight gets cancelled. Here’s what you need to know:
If your flight is cancelled less than two weeks before your scheduled departure, you could be eligible for compensation of up to €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept another flight from the airline, you’re still eligible for compensation. The key factor is your arrival time at your destination.
Your potential compensation depends on two things:
- How far you’re flying
- How late you arrive
Therefore, even if the new flight doesn’t get there on time, you may still receive some compensation.
Look at the table below for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Stobart Air
It’s crucial to be aware of the process of claiming the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do:
- Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will strive to obtain your rightful compensation. You are only charged if we win your case.
Remember that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed due to operational issues or technical difficulties, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you are entitled to compensation.
Which Stobart Air Flights are Covered by EU261?
The EU’s air passenger protection laws have a wide-ranging scope. They cover any flight taking off from a European Union member state airport and any flight coming into a European Union member state airport provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, from, or within Europe, you most likely have these rights. It’s helpful to be aware of these laws – they exist to support you if problems occur with your flight. They make sure you’re not abandoned when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Stobart Air isn’t necessarily responsible when flights are delayed or cancelled. Occasionally, events occur that the airline has no control over, like really bad weather or unforeseen issues.
For instance, if there’s unexpected severe weather, an airport emergency, or an air traffic control strike, Stobart Air cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues occur. However, Stobart Air must prove that the delay or cancellation was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
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