Whenever flights get delayed or cancelled, it can be frustrating and inconvenient for passengers. However, the European Union has a regulation 261/2004 that helps protect passengers in such situations. Under EU 261, if your flight is disrupted, the airline has to provide you with compensation and assistance. This article will focus on Solomon Airlines flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
EU Regulation 261 is the legislation that covers air passengers’ rights. Specifically, this legislation covers different situations, such as rebooking, delays, flight cancellations, etc., and obligates airlines to handle individual cases with fairness and care. If the incident happens as a result of the airline’s fault, any passenger who underwent certain inconveniences has a right to receive compensation. Furthermore, passengers may be entitled to certain benefits, which we will discuss further in the article.
Right to Compensation
EU Regulation 261 contains regulations concerning the process of compensation, including assistance for passengers who suffered from air travel disruptions. In particular, the amount of compensation you can be eligible for is up to 600 euros per person. This sum ranges, based on your specific case.
Solomon Airlines Flight Cancellation Compensation
First and foremost, passengers should be aware that the airline is required to notify them about the flight cancellation. If the airline notifies you under fourteen days before your scheduled departure and does not provide any alternative flight, the airline, according to the EU 261/2004, must pay you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but arrives at his destination later than the scheduled arrival time of the original flight, the passenger could be entitled to compensation. The table below shows the airline’s obligations depending on the length of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Solomon Airlines Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for 3+ hours, the airline is required to pay compensation. If the flight is delayed for five or more hours, the passenger is entitled to a ticket refund or an alternative flight to the final destination.
Furthermore, this is the case when the airline is also required to provide a passenger with food, drinks, and accommodation. See key information on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care relates to a specific aspect of EU Regulation 261/2004, which establishes standard rules on compensation and assistance for travelers in the event of long delays, denied boarding, or flight cancellations.
The “Right to Care” under EU261/2004 requires airlines to provide certain services and assistance to passengers facing significant delays or cancellations. These include:
- Meals and drinks appropriate to the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Emails or faxes and two free phone calls
Upgrading and Downgrading
In situations where a passenger receives an alternative flight, it is important to be aware of upgrading and downgrading the flight’s class.
In situations, when the airline provides you with a higher class (for example, you had Economy but were upgraded to Business class), you won’t be charged extra for this upgrade.
Regarding downgrading in class (in case you booked a Business class ticket, but were downgraded to Economy), you are entitled to get reimbursement. In this case, it is worth mentioning that the amount of compensation fully depends on the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Keep in mind that these rights apply to any flights inside the European Union, as well as flights departing from or arriving in the European Union by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are situations, when passengers won’t get compensation for delayed or cancelled flights. Specifically, we talk about extraordinary circumstances that are outside of the airline’s control. Some of the examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Furthermore, if the airline might have been able to do something to prevent problems with the flight and failed to handle the situation, you can claim compensation.
Which Flights are Covered by EU 261/2004?
European Union Regulation 261 applies to all flights departing from EU airports. It also applies to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Solomon Airlines isn’t a European airline. Consequently, they aren’t required to pay compensation if their flights operate outside of the European Union. This applies even to their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Solomon Airlines Compensation
Flight delay or cancellation is an unpleasant situation that can not only upset you but also ruin all your travel plans. Those who are unlucky enough to face a flight delay or cancellation should be aware of the process to claim compensation. To apply for compensation, follow these steps:
- Fill in our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will strive to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
01.11.202514:05 | Solomon Airlines 702 | Honiara (HIR) Nadi (NAN) | Delayed | Claim Refund |
31.10.202515:35 | Solomon Airlines 700 | Honiara (HIR) Brisbane (BNE) | Delayed | Claim Refund |
31.10.202507:00 | Solomon Airlines 725 | Auckland (AKL) Brisbane (BNE) | Delayed | Claim Refund |
30.10.202509:00 | Solomon Airlines 726 | Brisbane (BNE) Espiritu Santo (SON) | Delayed | Claim Refund |
28.10.202509:00 | Solomon Airlines 323 | Bellona (BNY) Honiara (HIR) | Delayed | Claim Refund |
25.10.202514:00 | Solomon Airlines 719 | Honiara (HIR) Port Vila (VLI) | Delayed | Claim Refund |
10.10.202516:35 | Solomon Airlines 801 | Gizo (GZO) Honiara (HIR) | Cancelled | Claim Refund |
10.10.202515:50 | Solomon Airlines 800 | Munda (MUA) Gizo (GZO) | Cancelled | Claim Refund |
10.10.202514:30 | Solomon Airlines 800 | Honiara (HIR) Munda (MUA) | Cancelled | Claim Refund |
08.10.202515:15 | Solomon Airlines 306 | Port Vila (VLI) Espiritu Santo (SON) | Delayed | Claim Refund |
08.10.202512:20 | Solomon Airlines 805 | Munda (MUA) Honiara (HIR) | Cancelled | Claim Refund |
08.10.202512:15 | Solomon Airlines 803 | Gizo (GZO) Honiara (HIR) | Cancelled | Claim Refund |
08.10.202511:20 | Solomon Airlines 315 | Santa Ana (NNB) Honiara (HIR) | Cancelled | Claim Refund |
08.10.202510:40 | Solomon Airlines 802 | Honiara (HIR) Gizo (GZO) | Cancelled | Claim Refund |
08.10.202510:40 | Solomon Airlines 804 | Honiara (HIR) Munda (MUA) | Cancelled | Claim Refund |
08.10.202509:45 | Solomon Airlines 314 | Honiara (HIR) Santa Ana (NNB) | Cancelled | Claim Refund |
08.10.202509:05 | Solomon Airlines 837 | Kirakira (IRA) Honiara (HIR) | Cancelled | Claim Refund |
07.10.202514:30 | Solomon Airlines 355 | Gizo (GZO) Honiara (HIR) | Delayed | Claim Refund |
07.10.202513:20 | Solomon Airlines 355 | Balalae (BAS) Gizo (GZO) | Delayed | Claim Refund |
07.10.202512:10 | Solomon Airlines 805 | Munda (MUA) Honiara (HIR) | Cancelled | Claim Refund |
07.10.202510:40 | Solomon Airlines 804 | Honiara (HIR) Munda (MUA) | Cancelled | Claim Refund |
06.10.202517:00 | Solomon Airlines 349 | Suavanao (VAO) Honiara (HIR) | Delayed | Claim Refund |
06.10.202515:30 | Solomon Airlines 364 | Honiara (HIR) Sege (EGM) | Cancelled | Claim Refund |
06.10.202513:15 | Solomon Airlines 361 | Sege (EGM) Honiara (HIR) | Cancelled | Claim Refund |
06.10.202512:00 | Solomon Airlines 360 | Honiara (HIR) Sege (EGM) | Cancelled | Claim Refund |
04.10.202514:00 | Solomon Airlines 719 | Honiara (HIR) Port Vila (VLI) | Delayed | Claim Refund |
03.10.202516:35 | Solomon Airlines 801 | Gizo (GZO) Honiara (HIR) | Cancelled | Claim Refund |
03.10.202515:50 | Solomon Airlines 800 | Munda (MUA) Gizo (GZO) | Cancelled | Claim Refund |
03.10.202514:30 | Solomon Airlines 800 | Honiara (HIR) Munda (MUA) | Cancelled | Claim Refund |
02.10.202515:00 | Solomon Airlines 395 | Santa Cruz Island (SCZ) Honiara (HIR) | Cancelled | Claim Refund |
02.10.202513:50 | Solomon Airlines 4819 | Santa Cruz Island (SCZ) Honiara (HIR) | Cancelled | Claim Refund |
01.10.202516:40 | Solomon Airlines 801 | Munda (MUA) Honiara (HIR) | Cancelled | Claim Refund |
01.10.202516:20 | Solomon Airlines 349 | Suavanao (VAO) Honiara (HIR) | Cancelled | Claim Refund |
01.10.202515:55 | Solomon Airlines 801 | Gizo (GZO) Munda (MUA) | Cancelled | Claim Refund |
01.10.202514:30 | Solomon Airlines 800 | Honiara (HIR) Gizo (GZO) | Cancelled | Claim Refund |
30.09.202516:30 | Solomon Airlines 857 | Gizo (GZO) Honiara (HIR) | Cancelled | Claim Refund |
30.09.202515:30 | Solomon Airlines 857 | Choiseul Bay (CHY) Gizo (GZO) | Cancelled | Claim Refund |
30.09.202512:10 | Solomon Airlines 805 | Munda (MUA) Honiara (HIR) | Cancelled | Claim Refund |
30.09.202510:40 | Solomon Airlines 804 | Honiara (HIR) Munda (MUA) | Cancelled | Claim Refund |
29.09.202517:00 | Solomon Airlines 365 | Sege (EGM) Honiara (HIR) | Cancelled | Claim Refund |
29.09.202510:00 | Solomon Airlines 331 | Auki (AKS) Honiara (HIR) | Cancelled | Claim Refund |
29.09.202509:15 | Solomon Airlines 330 | Honiara (HIR) Auki (AKS) | Cancelled | Claim Refund |
28.09.202507:00 | Solomon Airlines 340 | Honiara (HIR) Munda (MUA) | Delayed | Claim Refund |
26.09.202507:50 | Solomon Airlines 334 | Auki (AKS) Atoifi (ATD) | Cancelled | Claim Refund |
26.09.202507:00 | Solomon Airlines 334 | Honiara (HIR) Auki (AKS) | Cancelled | Claim Refund |
