Whenever flights get delayed or cancelled, it can be annoying and inconvenient for passengers. However, the EU has a regulation 261 that helps protect passengers in these situations. According to EU261, if your flight is cancelled or delayed, the airline has to provide you with compensation and assistance. This article will focus on Solaseed Air flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
European Union Regulation 261 is the regulation that covers air passengers’ rights. In particular, this law covers different situations, including delays, flight cancellations, rebooking, etc., and requires airlines to handle individual cases with care and fairness. If the incident happens due to the airline’s fault, any traveler who experienced certain inconveniences is entitled to get compensation. Moreover, passengers can receive certain benefits, which we will discuss further in the article.
Right to Compensation
EU Regulation 261 contains rules regarding the process of compensation, including aid to travelers affected by issues with flights. In particular, the amount of compensation you can be eligible for is up to 600 euros per passenger. This sum ranges, according to your circumstances.
Solaseed Air Flight Cancellation Compensation
First and foremost, passengers need to know that the airline is required to notify them about the cancellation of their flight. If the airline notifies you less than fourteen days before the date of your flight and does not offer any alternative flight, the airline, according to the EU 261 regulation, must pay you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but arrives at his destination later than the original flight was supposed to, the passenger may also be eligible for compensation. The table below shows the airline’s obligations depending on the length of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Solaseed Air Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for 3+ hours, the airline is obligated to pay compensation. If the flight is delayed for five or more hours, the passenger is entitled to a ticket refund or another flight to the final destination.
Furthermore, this is the case when the airline must also provide a passenger with beverages, some food, and accommodation. See essential details about compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care refers to a specific aspect of EU Regulation 261/2004, which establishes common rules on assistance and compensation for travelers in cases of denied boarding, flight cancellations, or long delays.
The “Right to Care” under EU261 requires airlines to provide certain assistance and services to passengers facing significant delays or cancellations. These include:
- Meals and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the place of accommodation
- Emails or faxes and two free phone calls
Upgrading and Downgrading
When a passenger receives an alternative flight, it is important to be aware of upgrading and downgrading the flight’s class.
In situations, when the airline provides you with a higher class (for example, you had Economy but were upgraded to Business class), you will not have to pay extra for this service.
Regarding downgrading in class (in case you booked a Business class flight, but were downgraded to Economy), you have a right to receive reimbursement. Here, it is worth mentioning that the amount of compensation is determined by the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Keep in mind that these rights cover any flights inside the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are cases, when passengers will not receive compensation for cancelled or delayed flights. Particularly, we refer to extraordinary circumstances that are outside of the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Furthermore, if the airline potentially could have done something to avoid issues regarding the flight and failed to handle the situation, you can claim compensation.
Which Flights are Covered by EU 261/2004?
European Union Regulation 261 covers all flights departing from airports in the EU. It also covers flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Solaseed Air isn’t a European airline. Consequently, they aren’t required to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Solaseed Air Compensation
Flight cancellation or delay is an unpleasant situation that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight delay or cancellation should know exactly how to seek compensation. To apply for compensation, follow these steps:
- Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will do our best to obtain your rightful compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
08.11.202509:55 | Solaseed Air 55 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
08.11.202509:45 | Solaseed Air 93 | Tokyo (HND) Oita (OIT) | Delayed | Claim Refund |
08.11.202507:35 | Solaseed Air 52 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
07.11.202519:05 | Solaseed Air 20 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
07.11.202518:40 | Solaseed Air 64 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
07.11.202516:50 | Solaseed Air 62 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
07.11.202516:40 | Solaseed Air 17 | Tokyo (HND) Kumamoto (KMJ) | Delayed | Claim Refund |
07.11.202515:20 | Solaseed Air 24 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
07.11.202514:30 | Solaseed Air 59 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
07.11.202514:25 | Solaseed Air 60 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
07.11.202513:00 | Solaseed Air 35 | Tokyo (HND) Nagasaki (NGS) | Delayed | Claim Refund |
07.11.202512:20 | Solaseed Air 34 | Nagasaki (NGS) Tokyo (HND) | Delayed | Claim Refund |
07.11.202511:25 | Solaseed Air 56 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
07.11.202509:45 | Solaseed Air 14 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
07.11.202507:35 | Solaseed Air 52 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
07.11.202507:25 | Solaseed Air 84 | Okinawa (OKA) Kagoshima (KOJ) | Delayed | Claim Refund |
06.11.202519:05 | Solaseed Air 65 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
06.11.202506:45 | Solaseed Air 51 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
05.11.202520:40 | Solaseed Air 26 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
05.11.202519:55 | Solaseed Air 98 | Oita (OIT) Tokyo (HND) | Delayed | Claim Refund |
05.11.202519:05 | Solaseed Air 65 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
05.11.202519:05 | Solaseed Air 20 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
05.11.202518:40 | Solaseed Air 64 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
05.11.202506:45 | Solaseed Air 51 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
03.11.202518:40 | Solaseed Air 64 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
03.11.202516:50 | Solaseed Air 62 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
03.11.202516:40 | Solaseed Air 17 | Tokyo (HND) Kumamoto (KMJ) | Delayed | Claim Refund |
03.11.202515:20 | Solaseed Air 24 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
03.11.202514:30 | Solaseed Air 59 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
03.11.202514:25 | Solaseed Air 60 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
03.11.202513:10 | Solaseed Air 16 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
03.11.202512:20 | Solaseed Air 34 | Nagasaki (NGS) Tokyo (HND) | Delayed | Claim Refund |
03.11.202512:20 | Solaseed Air 58 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
03.11.202512:05 | Solaseed Air 94 | Oita (OIT) Tokyo (HND) | Delayed | Claim Refund |
01.11.202519:05 | Solaseed Air 65 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
01.11.202519:05 | Solaseed Air 20 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
01.11.202515:30 | Solaseed Air 61 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
01.11.202515:20 | Solaseed Air 24 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
01.11.202514:30 | Solaseed Air 59 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
01.11.202514:25 | Solaseed Air 60 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
01.11.202513:10 | Solaseed Air 16 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
01.11.202512:00 | Solaseed Air 57 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
01.11.202510:40 | Solaseed Air 13 | Tokyo (HND) Kumamoto (KMJ) | Delayed | Claim Refund |
01.11.202510:15 | Solaseed Air 22 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
01.11.202509:45 | Solaseed Air 14 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
31.10.202517:30 | Solaseed Air 49 | Okinawa (OKA) Ishigaki (ISG) | Delayed | Claim Refund |
31.10.202515:20 | Solaseed Air 24 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
31.10.202515:00 | Solaseed Air 128 | Okinawa (OKA) Tokyo (UKB) | Delayed | Claim Refund |
31.10.202514:30 | Solaseed Air 95 | Tokyo (HND) Oita (OIT) | Delayed | Claim Refund |
31.10.202514:00 | Solaseed Air 23 | Tokyo (HND) Okinawa (OKA) | Delayed | Claim Refund |
31.10.202513:55 | Solaseed Air 127 | Tokyo (UKB) Okinawa (OKA) | Delayed | Claim Refund |
31.10.202513:00 | Solaseed Air 101 | Fukuoka (FUK) Okinawa (OKA) | Delayed | Claim Refund |
31.10.202510:05 | Solaseed Air 116 | Kagoshima (KOJ) Nagoya (NGO) | Delayed | Claim Refund |
31.10.202509:30 | Solaseed Air 107 | Nagoya (NGO) Miyazaki (KMI) | Delayed | Claim Refund |
31.10.202507:45 | Solaseed Air 108 | Miyazaki (KMI) Nagoya (NGO) | Delayed | Claim Refund |
31.10.202507:35 | Solaseed Air 12 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
31.10.202507:35 | Solaseed Air 52 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
31.10.202506:45 | Solaseed Air 51 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
30.10.202514:30 | Solaseed Air 59 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
30.10.202512:20 | Solaseed Air 34 | Nagasaki (NGS) Tokyo (HND) | Delayed | Claim Refund |
30.10.202512:05 | Solaseed Air 15 | Tokyo (HND) Kumamoto (KMJ) | Delayed | Claim Refund |
30.10.202512:05 | Solaseed Air 94 | Oita (OIT) Tokyo (HND) | Delayed | Claim Refund |
30.10.202512:00 | Solaseed Air 57 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
30.10.202510:15 | Solaseed Air 22 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
29.10.202510:15 | Solaseed Air 22 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
29.10.202509:50 | Solaseed Air 32 | Nagasaki (NGS) Tokyo (HND) | Delayed | Claim Refund |
29.10.202509:45 | Solaseed Air 14 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
29.10.202508:35 | Solaseed Air 92 | Oita (OIT) Tokyo (HND) | Delayed | Claim Refund |
29.10.202507:35 | Solaseed Air 12 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
29.10.202507:35 | Solaseed Air 52 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
29.10.202507:15 | Solaseed Air 72 | Kagoshima (KOJ) Tokyo (HND) | Delayed | Claim Refund |
29.10.202506:45 | Solaseed Air 51 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
28.10.202513:10 | Solaseed Air 75 | Tokyo (HND) Kagoshima (KOJ) | Delayed | Claim Refund |
28.10.202512:05 | Solaseed Air 15 | Tokyo (HND) Kumamoto (KMJ) | Delayed | Claim Refund |
28.10.202512:00 | Solaseed Air 57 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
27.10.202520:45 | Solaseed Air 118 | Kagoshima (KOJ) Nagoya (NGO) | Delayed | Claim Refund |
27.10.202519:55 | Solaseed Air 86 | Okinawa (OKA) Kagoshima (KOJ) | Delayed | Claim Refund |
27.10.202519:05 | Solaseed Air 65 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
27.10.202519:00 | Solaseed Air 19 | Tokyo (HND) Kumamoto (KMJ) | Delayed | Claim Refund |
27.10.202518:05 | Solaseed Air 79 | Tokyo (HND) Kagoshima (KOJ) | Delayed | Claim Refund |
26.10.202521:05 | Solaseed Air 38 | Nagasaki (NGS) Tokyo (HND) | Delayed | Claim Refund |
26.10.202520:40 | Solaseed Air 26 | Okinawa (OKA) Tokyo (HND) | Cancelled | Claim Refund |
26.10.202520:15 | Solaseed Air 80 | Kagoshima (KOJ) Tokyo (HND) | Delayed | Claim Refund |
26.10.202519:05 | Solaseed Air 20 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
26.10.202519:00 | Solaseed Air 19 | Tokyo (HND) Kumamoto (KMJ) | Delayed | Claim Refund |
26.10.202518:40 | Solaseed Air 64 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
26.10.202516:50 | Solaseed Air 62 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
26.10.202516:45 | Solaseed Air 96 | Oita (OIT) Tokyo (HND) | Delayed | Claim Refund |
26.10.202516:40 | Solaseed Air 17 | Tokyo (HND) Kumamoto (KMJ) | Delayed | Claim Refund |
26.10.202515:45 | Solaseed Air 78 | Kagoshima (KOJ) Tokyo (HND) | Delayed | Claim Refund |
26.10.202515:20 | Solaseed Air 24 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
26.10.202514:40 | Solaseed Air 18 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
26.10.202514:30 | Solaseed Air 59 | Tokyo (HND) Miyazaki (KMI) | Delayed | Claim Refund |
26.10.202514:30 | Solaseed Air 95 | Tokyo (HND) Oita (OIT) | Delayed | Claim Refund |
26.10.202514:25 | Solaseed Air 60 | Miyazaki (KMI) Tokyo (HND) | Delayed | Claim Refund |
26.10.202514:00 | Solaseed Air 23 | Tokyo (HND) Okinawa (OKA) | Cancelled | Claim Refund |
26.10.202513:10 | Solaseed Air 75 | Tokyo (HND) Kagoshima (KOJ) | Delayed | Claim Refund |
26.10.202512:20 | Solaseed Air 34 | Nagasaki (NGS) Tokyo (HND) | Delayed | Claim Refund |
26.10.202512:05 | Solaseed Air 94 | Oita (OIT) Tokyo (HND) | Delayed | Claim Refund |
26.10.202511:25 | Solaseed Air 56 | Miyazaki (KMI) Tokyo (HND) | Cancelled | Claim Refund |
