Whenever flights are cancelled or delayed, it can be annoying and inconvenient for passengers. However, the European Union has a regulation 261 that helps protect passengers in such situations. Under EU 261, if your flight is delayed or cancelled, the airline has to provide you with compensation and assistance. This article will focus on Rossiya Airlines flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
European Union Regulation 261 is the legislation that deals with the rights of air passengers. More precisely, this law covers diverse cases, such as delays, flight cancellations, rebooking, etc., and requires airlines to resolve individual cases with care and fairness. If the situation occurs because of the airline’s fault, any passenger who underwent certain inconveniences has a right to obtain compensation. Furthermore, travelers may be eligible for certain benefits, which we will discuss further in the article.
Right to Compensation
The EU 261 encompasses rules concerning the process of compensation, including aid to people experiencing issues with flights. In particular, the amount of compensation you can be eligible for is up to 600 euros per person. This sum varies, depending on your specific case.
Rossiya Airlines Flight Cancellation Compensation
First and foremost, travelers should be aware that the airline must inform them about the flight cancellation. If the airline notifies you under fourteen days before the date of your flight and does not provide any alternative flight, the airline, according to the EU 261 regulation, must pay you compensation of 250 – 600 euros.
At the same time, if a passenger is offered an alternative flight but arrives at his destination later than the original flight was supposed to, the passenger might be eligible for compensation. The table below shows the airline’s obligations based on the duration of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Rossiya Airlines Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for 3+ hours, the airline is obligated to pay compensation. If the flight is delayed for 5 hours or more, the passenger may receive a ticket refund or another flight to the final destination.
Furthermore, in such situations, the airline also must provide a passenger with refreshments, meals, and accommodation. See key information on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care pertains to a specific aspect of European Union Regulation 261/2004, which sets out standard rules on assistance and compensation to passengers in the event of flight cancellations, long delays, or denied boarding.
The “Right to Care” under EU261/2004 requires airlines to provide certain assistance and services to passengers affected by significant delays or cancellations. These include:
- Meals and beverages appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Emails or faxes and two free phone calls
Upgrading and Downgrading
When a passenger gets an alternative flight, it is helpful to understand upgrading and downgrading the flight’s class.
In situations, when the airline provides you with a higher class (for example, you booked Economy but were upgraded to Business class), you will not have to pay additional fees for this service.
Regarding downgrading in class (in case you booked a Business class flight, but were downgraded to Economy), you have a right to get reimbursement. Here, you should be aware that the amount of compensation is entirely based on the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Be aware that these rights apply to all flights within the European Union, as well as flights departing from or arriving in the European Union by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are situations, when passengers won’t get compensation for cancelled or delayed flights. Particularly, we talk about extraordinary circumstances that are not within the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
In addition, if the airline potentially could have done something to avoid problems with the flight and failed to handle the situation, you can claim compensation.
Which Flights are Covered by EU 261/2004?
EU Regulation 261 applies to all flights departing from EU airports. It also covers flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Rossiya Airlines is not a European airline. Therefore, they don’t have to pay compensation if their flights operate outside of the European Union. This applies even to their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Rossiya Airlines Compensation
Flight cancellation or delay can be a frustrating experience that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight cancellation or delay should know exactly how to seek compensation. To apply for compensation, follow these steps:
- Complete our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws thoroughly and will do our best to get you your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.11.202521:15 | Rossiya Airlines 6641 | Sochi (AER) Novosibirsk (OVB) | Delayed | Claim Refund |
07.11.202519:30 | Rossiya Airlines 6827 | Moscow (SVO) Saransk (SKX) | Delayed | Claim Refund |
07.11.202518:00 | Rossiya Airlines 6179 | Saint Petersburg (LED) Moscow (VKO) | Delayed | Claim Refund |
07.11.202513:05 | Rossiya Airlines 6137 | Moscow (SVO) Kazan (KZN) | Delayed | Claim Refund |
07.11.202505:20 | Rossiya Airlines 6686 | Irkutsk (IKT) Krasnojarsk (KJA) | Delayed | Claim Refund |
06.11.202523:45 | Rossiya Airlines 6722 | Almaty (ALA) Krasnojarsk (KJA) | Delayed | Claim Refund |
06.11.202522:55 | Rossiya Airlines 6573 | Saint Petersburg (LED) Krasnojarsk (KJA) | Delayed | Claim Refund |
06.11.202507:55 | Rossiya Airlines 6878 | Blagoveschensk (BQS) Krasnojarsk (KJA) | Delayed | Claim Refund |
06.11.202505:20 | Rossiya Airlines 6686 | Irkutsk (IKT) Krasnojarsk (KJA) | Delayed | Claim Refund |
05.11.202521:40 | Rossiya Airlines 6876 | Sochi (AER) Krasnojarsk (KJA) | Delayed | Claim Refund |
05.11.202521:15 | Rossiya Airlines 6641 | Sochi (AER) Novosibirsk (OVB) | Delayed | Claim Refund |
05.11.202505:20 | Rossiya Airlines 6686 | Irkutsk (IKT) Krasnojarsk (KJA) | Delayed | Claim Refund |
05.11.202501:05 | Rossiya Airlines 6622 | (PKX) Krasnojarsk (KJA) | Delayed | Claim Refund |
04.11.202521:40 | Rossiya Airlines 6876 | Sochi (AER) Krasnojarsk (KJA) | Delayed | Claim Refund |
04.11.202517:20 | Rossiya Airlines 5995 | Moscow (SVO) Khabarovsk (KHV) | Delayed | Claim Refund |
04.11.202511:55 | Rossiya Airlines 6327 | Saint Petersburg (LED) Kaliningrad (KGD) | Delayed | Claim Refund |
04.11.202510:55 | Rossiya Airlines 6309 | Moscow (SVO) Kaliningrad (KGD) | Delayed | Claim Refund |
04.11.202510:55 | Rossiya Airlines 6325 | Saint Petersburg (LED) Kaliningrad (KGD) | Delayed | Claim Refund |
03.11.202510:55 | Rossiya Airlines 6325 | Saint Petersburg (LED) Kaliningrad (KGD) | Delayed | Claim Refund |
03.11.202509:55 | Rossiya Airlines 6311 | Moscow (SVO) Kaliningrad (KGD) | Delayed | Claim Refund |
02.11.202521:45 | Rossiya Airlines 6471 | Saint Petersburg (LED) Omsk (OMS) | Delayed | Claim Refund |
02.11.202521:40 | Rossiya Airlines 6876 | Sochi (AER) Krasnojarsk (KJA) | Delayed | Claim Refund |
02.11.202517:45 | Rossiya Airlines 6313 | Moscow (SVO) Kaliningrad (KGD) | Delayed | Claim Refund |
02.11.202516:05 | Rossiya Airlines 6329 | Saint Petersburg (LED) Kaliningrad (KGD) | Delayed | Claim Refund |
01.11.202523:45 | Rossiya Airlines 6722 | Almaty (ALA) Krasnojarsk (KJA) | Delayed | Claim Refund |
01.11.202510:05 | Rossiya Airlines 2455 | Krasnojarsk (KJA) Yakutsk (YKS) | Delayed | Claim Refund |
31.10.202514:50 | Rossiya Airlines 6973 | Saint Petersburg (LED) Baku (GYD) | Delayed | Claim Refund |
31.10.202513:30 | Rossiya Airlines 6333 | Saint Petersburg (LED) Kaliningrad (KGD) | Delayed | Claim Refund |
31.10.202511:55 | Rossiya Airlines 6327 | Saint Petersburg (LED) Kaliningrad (KGD) | Delayed | Claim Refund |
31.10.202507:55 | Rossiya Airlines 6593 | Saint Petersburg (LED) Kazan (KZN) | Delayed | Claim Refund |
30.10.202515:25 | Rossiya Airlines 6880 | Blagoveschensk (BQS) Krasnojarsk (KJA) | Delayed | Claim Refund |
30.10.202515:05 | Rossiya Airlines 6661 | Moscow (SVO) Kaliningrad (KGD) | Delayed | Claim Refund |
30.10.202513:30 | Rossiya Airlines 6333 | Saint Petersburg (LED) Kaliningrad (KGD) | Delayed | Claim Refund |
30.10.202510:55 | Rossiya Airlines 6325 | Saint Petersburg (LED) Kaliningrad (KGD) | Delayed | Claim Refund |
30.10.202509:55 | Rossiya Airlines 6311 | Moscow (SVO) Kaliningrad (KGD) | Delayed | Claim Refund |
30.10.202509:10 | Rossiya Airlines 6217 | Saint Petersburg (LED) Volgograd (VOG) | Delayed | Claim Refund |
29.10.202520:00 | Rossiya Airlines 6703 | Moscow (SVO) Saint Petersburg (LED) | Delayed | Claim Refund |
29.10.202519:30 | Rossiya Airlines 6093 | Moscow (SVO) Saint Petersburg (LED) | Delayed | Claim Refund |
29.10.202519:05 | Rossiya Airlines 6225 | Moscow (SVO) Nizhniy Novgorod (GOJ) | Delayed | Claim Refund |
29.10.202514:35 | Rossiya Airlines 6290 | Magadan (GDX) Moscow (SVO) | Delayed | Claim Refund |
28.10.202521:15 | Rossiya Airlines 6641 | Sochi (AER) Novosibirsk (OVB) | Delayed | Claim Refund |
28.10.202520:25 | Rossiya Airlines 6928 | Varadero (VRA) Moscow (SVO) | Delayed | Claim Refund |
28.10.202502:50 | Rossiya Airlines 6796 | Bartletts (BSZ) Krasnojarsk (KJA) | Delayed | Claim Refund |
27.10.202507:55 | Rossiya Airlines 6133 | Saint Petersburg (LED) Groznyj (GRV) | Delayed | Claim Refund |
27.10.202505:20 | Rossiya Airlines 6686 | Irkutsk (IKT) Krasnojarsk (KJA) | Delayed | Claim Refund |
26.10.202507:55 | Rossiya Airlines 6133 | Saint Petersburg (LED) Groznyj (GRV) | Delayed | Claim Refund |
26.10.202507:50 | Rossiya Airlines 6475 | Saint Petersburg (LED) Krasnojarsk (KJA) | Delayed | Claim Refund |
25.10.202520:40 | Rossiya Airlines 6974 | Baku (GYD) Saint Petersburg (LED) | Delayed | Claim Refund |
25.10.202509:00 | Rossiya Airlines 6583 | Saint Petersburg (LED) Perm (PEE) | Delayed | Claim Refund |
24.10.202523:05 | Rossiya Airlines 6277 | Moscow (SVO) Khabarovsk (KHV) | Delayed | Claim Refund |
24.10.202520:40 | Rossiya Airlines 6974 | Baku (GYD) Saint Petersburg (LED) | Delayed | Claim Refund |
24.10.202518:25 | Rossiya Airlines 6325 | Saint Petersburg (LED) Kaliningrad (KGD) | Delayed | Claim Refund |
24.10.202518:15 | Rossiya Airlines 6937 | Moscow (SVO) Mineralnye Vody (MRV) | Delayed | Claim Refund |
24.10.202517:20 | Rossiya Airlines 6287 | Moscow (SVO) Khabarovsk (KHV) | Delayed | Claim Refund |
24.10.202514:45 | Rossiya Airlines 6973 | Saint Petersburg (LED) Baku (GYD) | Delayed | Claim Refund |
24.10.202513:15 | Rossiya Airlines 6445 | Saint Petersburg (LED) Kirovsk (KVK) | Delayed | Claim Refund |
24.10.202507:25 | Rossiya Airlines 6263 | Moscow (SVO) Magnitogorsk (MQF) | Delayed | Claim Refund |
10.10.202517:30 | Rossiya Airlines 6137 | Moscow (SVO) Kazan (KZN) | Delayed | Claim Refund |
10.10.202517:20 | Rossiya Airlines 6287 | Moscow (SVO) Khabarovsk (KHV) | Delayed | Claim Refund |
09.10.202519:35 | Rossiya Airlines 6865 | Moscow (SVO) Anadyr (DYR) | Delayed | Claim Refund |
09.10.202509:00 | Rossiya Airlines 6719 | Sochi (AER) Yerevan (EVN) | Delayed | Claim Refund |
09.10.202508:30 | Rossiya Airlines 6751 | Sochi (AER) Antalya (AYT) | Delayed | Claim Refund |
08.10.202509:55 | Rossiya Airlines 6288 | Khabarovsk (KHV) Moscow (SVO) | Delayed | Claim Refund |
08.10.202508:00 | Rossiya Airlines 6003 | Saint Petersburg (LED) Moscow (VKO) | Delayed | Claim Refund |
08.10.202507:00 | Rossiya Airlines 6051 | Saint Petersburg (LED) Moscow (VKO) | Delayed | Claim Refund |
07.10.202520:15 | Rossiya Airlines 6641 | Sochi (AER) Novosibirsk (OVB) | Delayed | Claim Refund |
07.10.202517:20 | Rossiya Airlines 6287 | Moscow (SVO) Khabarovsk (KHV) | Delayed | Claim Refund |
07.10.202512:30 | Rossiya Airlines 6832 | Anadyr (DYR) Krasnojarsk (KJA) | Delayed | Claim Refund |
07.10.202509:00 | Rossiya Airlines 5572 | Hurghada (HRG) Perm (PEE) | Delayed | Claim Refund |
06.10.202520:30 | Rossiya Airlines 6235 | Moscow (SVO) Nizhniy Novgorod (GOJ) | Delayed | Claim Refund |
06.10.202518:30 | Rossiya Airlines 6079 | Moscow (SVO) Moscow (ULV) | Delayed | Claim Refund |
06.10.202518:15 | Rossiya Airlines 2456 | Yakutsk (YKS) Krasnojarsk (KJA) | Delayed | Claim Refund |
06.10.202516:40 | Rossiya Airlines 6902 | Vladivostok (VVO) Krasnojarsk (KJA) | Delayed | Claim Refund |
06.10.202509:00 | Rossiya Airlines 6475 | Saint Petersburg (LED) Krasnojarsk (KJA) | Delayed | Claim Refund |
06.10.202508:45 | Rossiya Airlines 6309 | Moscow (SVO) Kaliningrad (KGD) | Delayed | Claim Refund |
06.10.202503:30 | Rossiya Airlines 6622 | (PKX) Krasnojarsk (KJA) | Delayed | Claim Refund |
06.10.202500:20 | Rossiya Airlines 6726 | Tashkent (TAS) Krasnojarsk (KJA) | Delayed | Claim Refund |
05.10.202521:40 | Rossiya Airlines 6621 | Krasnojarsk (KJA) (PKX) | Delayed | Claim Refund |
05.10.202520:05 | Rossiya Airlines 6573 | Saint Petersburg (LED) Krasnojarsk (KJA) | Delayed | Claim Refund |
05.10.202518:40 | Rossiya Airlines 6836 | Magadan (GDX) Krasnojarsk (KJA) | Delayed | Claim Refund |
05.10.202518:15 | Rossiya Airlines 6865 | Moscow (SVO) Anadyr (DYR) | Delayed | Claim Refund |
05.10.202504:55 | Rossiya Airlines 6678 | Irkutsk (IKT) Krasnojarsk (KJA) | Delayed | Claim Refund |
04.10.202521:30 | Rossiya Airlines 6182 | Moscow (VKO) Saint Petersburg (LED) | Delayed | Claim Refund |
04.10.202520:30 | Rossiya Airlines 6942 | Moscow (VKO) Saint Petersburg (LED) | Delayed | Claim Refund |
04.10.202520:15 | Rossiya Airlines 6641 | Sochi (AER) Novosibirsk (OVB) | Delayed | Claim Refund |
04.10.202514:40 | Rossiya Airlines 6155 | Moscow (SVO) Naberevnye Chelny (NBC) | Delayed | Claim Refund |
04.10.202512:00 | Rossiya Airlines 6025 | Saint Petersburg (LED) Moscow (VKO) | Delayed | Claim Refund |
04.10.202511:40 | Rossiya Airlines 6353 | Saint Petersburg (LED) Mineralnye Vody (MRV) | Delayed | Claim Refund |
04.10.202511:30 | Rossiya Airlines 6006 | Moscow (VKO) Saint Petersburg (LED) | Delayed | Claim Refund |
04.10.202507:45 | Rossiya Airlines 5794 | Hurghada (HRG) Kazan (KZN) | Delayed | Claim Refund |
03.10.202520:20 | Rossiya Airlines 6641 | Sochi (AER) Novosibirsk (OVB) | Delayed | Claim Refund |
03.10.202517:50 | Rossiya Airlines 6584 | Perm (PEE) Saint Petersburg (LED) | Delayed | Claim Refund |
03.10.202517:20 | Rossiya Airlines 6287 | Moscow (SVO) Khabarovsk (KHV) | Delayed | Claim Refund |
03.10.202512:30 | Rossiya Airlines 6583 | Saint Petersburg (LED) Perm (PEE) | Delayed | Claim Refund |
03.10.202508:00 | Rossiya Airlines 6674 | Neryungri (NER) Krasnojarsk (KJA) | Delayed | Claim Refund |
03.10.202501:30 | Rossiya Airlines 6111 | Saint Petersburg (LED) Nizhnevartovsk (NJC) | Delayed | Claim Refund |
02.10.202523:30 | Rossiya Airlines 6722 | Almaty (ALA) Krasnojarsk (KJA) | Delayed | Claim Refund |
02.10.202519:35 | Rossiya Airlines 6865 | Moscow (SVO) Anadyr (DYR) | Delayed | Claim Refund |
02.10.202511:30 | Rossiya Airlines 6477 | Moscow (SVO) Murmansk (MMK) | Delayed | Claim Refund |
02.10.202506:40 | Rossiya Airlines 5570 | Sharm el-Sheikh (SSH) Ekaterinburg (SVX) | Delayed | Claim Refund |
