Passengers of Overland Airways who have faced a cancelled or delayed flight are legally entitled to compensation. Under EU Regulation 261/2004, an airline is obliged to compensate passengers in case of a significant disruption. In this article, we’ll examine your rights and the actions you need to take to receive the compensation you deserve from the airline.
Overland Airways Flight Delay or Cancellation Compensation
Before claiming the Overland Airways compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of flight cancellation or delay.
Overland Airways Compensation for Flight Delay
In line with UK and EU laws, passengers can receive up to €600 in compensation per person if their flight arrives late. It’s essential to note that this flight delay compensation is calculated using the flight’s arrival time, not the departure time, so the key to your claim is the actual time you arrive at your final destination.
Let’s take a look at how much compensation you can get if your flight is delayed. The amount of compensation is determined by various criteria, including the duration of the delay and the route length of your flight:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind you might not be compensated for every flight delay. Overland Airways isn’t required to pay compensation when extraordinary circumstances beyond their control happen. This includes severe weather conditions, airport issues, or a strike by air traffic controllers. In such situations, you will generally not be compensated as it is not the airline’s fault.
Overland Airways Compensation for Flight Cancellation
European Union Regulation 261/2004 states that airlines have to inform passengers of cancellations at least 14 days before departure. If the airline doesn’t provide timely notification, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, according to the distance of the flight. Nevertheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
When accepting a different flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The amount of compensation is calculated based on two criteria: the flight distance and the duration of the delay, according to the table below:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Overland Airways isn’t required to compensate you if they provide an alternative flight that departs and arrives near the same time as your original flight. Also, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline workers go on strike.
Are Overland Airways Flights Covered By EU 261/2004?
EU Regulation 261 covers all flights departing from European Union airports. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Overland Airways isn’t a European airline. Consequently, they aren’t required to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
Itinerary | Covered by EU 261 |
Flights departing from EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Overland Airways
If your travel plans have been affected by a flight delay or cancellation with Overland Airways, it’s essential to be aware that you might be entitled to compensation under EU laws. For this reason, it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in this form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will strive to obtain your rightful compensation. You only pay us if we win your case.
These steps will assist you in filing your claim quickly and improve your chances of getting the compensation you’re owed. There may be plenty of time after your flight to submit a claim, but it’s best to complete it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Overland Airways goes the extra mile to help passengers during travel disruptions by providing services that complement flight compensation.
Right to Care
When flight disruptions occur, Overland Airways is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU 261, becomes applicable when flight delays exceed two hours. The services provided include:
- Meals and Refreshments: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Overland Airways offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Overland Airways provides hotel room accommodation. This also covers transportation between the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airline staff at the airport for instant assistance.
Rebooking and Refunds
When Overland Airways cancels a flight, passengers can choose to receive a full refund or rebook on another flight. This option is crucial for minimizing travel interruptions and assisting passengers to handle unforeseen circumstances successfully.
- Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your journey, Overland Airways shall provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Overland Airways shall arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.
It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Furthermore, if your booking involves connecting flights, Overland Airways will assist in rebooking your entire journey, not just the cancelled segment.
Whether choosing a refund or arranging a new flight, the procedures are designed to ensure this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
20.06.202510:30 | Overland Airways 1198 | Abuja (ABV) Akure (AKR) | delayed | Claim Refund |
18.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
18.06.202511:55 | Overland Airways 1199 | Akure (AKR) Abuja (ABV) | delayed | Claim Refund |
18.06.202510:50 | Overland Airways 1195 | Abuja (ABV) Gombe (GMO) | delayed | Claim Refund |
18.06.202510:30 | Overland Airways 1198 | Abuja (ABV) Akure (AKR) | delayed | Claim Refund |
17.06.202514:50 | Overland Airways 1188 | Ilorin (ILR) Lagos (LOS) | delayed | Claim Refund |
17.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
16.06.202514:50 | Overland Airways 1188 | Ilorin (ILR) Lagos (LOS) | delayed | Claim Refund |
16.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
15.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
13.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
13.06.202510:30 | Overland Airways 1195 | Abuja (ABV) Gombe (GMO) | delayed | Claim Refund |
12.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
12.06.202511:05 | Overland Airways 1194 | Abuja (ABV) Warri (QRW) | delayed | Claim Refund |
10.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
08.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
07.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
06.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
06.06.202510:30 | Overland Airways 1198 | Abuja (ABV) Akure (AKR) | delayed | Claim Refund |
04.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
04.06.202510:30 | Overland Airways 1198 | Abuja (ABV) Akure (AKR) | delayed | Claim Refund |
03.06.202511:05 | Overland Airways 1194 | Abuja (ABV) Warri (QRW) | delayed | Claim Refund |
02.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
02.06.202511:55 | Overland Airways 1199 | Akure (AKR) Abuja (ABV) | delayed | Claim Refund |
02.06.202510:30 | Overland Airways 1198 | Abuja (ABV) Akure (AKR) | delayed | Claim Refund |
02.06.202510:00 | Overland Airways 1195 | Abuja (ABV) Gombe (GMO) | delayed | Claim Refund |
01.06.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
31.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
31.05.202511:05 | Overland Airways 1194 | Abuja (ABV) Warri (QRW) | delayed | Claim Refund |
30.05.202510:30 | Overland Airways 1195 | Abuja (ABV) Gombe (GMO) | delayed | Claim Refund |
29.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
29.05.202511:05 | Overland Airways 1194 | Abuja (ABV) Warri (QRW) | delayed | Claim Refund |
28.05.202510:30 | Overland Airways 1198 | Abuja (ABV) Akure (AKR) | delayed | Claim Refund |
28.05.202510:00 | Overland Airways 1195 | Abuja (ABV) Gombe (GMO) | delayed | Claim Refund |
27.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
26.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
26.05.202510:30 | Overland Airways 1198 | Abuja (ABV) Akure (AKR) | delayed | Claim Refund |
25.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
23.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
23.05.202510:30 | Overland Airways 1195 | Abuja (ABV) Gombe (GMO) | delayed | Claim Refund |
22.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
22.05.202511:05 | Overland Airways 1194 | Abuja (ABV) Warri (QRW) | delayed | Claim Refund |
21.05.202510:30 | Overland Airways 1198 | Abuja (ABV) Akure (AKR) | delayed | Claim Refund |
20.05.202514:50 | Overland Airways 1188 | Ilorin (ILR) Lagos (LOS) | delayed | Claim Refund |
19.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
19.05.202510:30 | Overland Airways 1198 | Abuja (ABV) Akure (AKR) | delayed | Claim Refund |
16.05.202510:30 | Overland Airways 1195 | Abuja (ABV) Gombe (GMO) | delayed | Claim Refund |
16.05.202510:30 | Overland Airways 1198 | Abuja (ABV) Akure (AKR) | delayed | Claim Refund |
14.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
13.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
12.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
12.05.202510:00 | Overland Airways 1195 | Abuja (ABV) Gombe (GMO) | delayed | Claim Refund |
11.05.202514:50 | Overland Airways 1188 | Ilorin (ILR) Lagos (LOS) | delayed | Claim Refund |
11.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
07.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
06.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
03.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
02.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
02.05.202510:30 | Overland Airways 1195 | Abuja (ABV) Gombe (GMO) | delayed | Claim Refund |
01.05.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
30.04.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
29.04.202514:50 | Overland Airways 1188 | Ilorin (ILR) Lagos (LOS) | delayed | Claim Refund |
29.04.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
28.04.202513:30 | Overland Airways 1186 | Abuja (ABV) Ilorin (ILR) | delayed | Claim Refund |
28.04.202510:00 | Overland Airways 1195 | Abuja (ABV) Gombe (GMO) | delayed | Claim Refund |