Passengers of Myanmar Airways International who have experienced a cancelled or delayed flight have a legal right to compensation. According to EU 261, airlines must compensate passengers in case of a significant disruption. Here, we’ll examine your rights and the steps you should follow to get the compensation you are entitled to from the airline.
Myanmar Airways International Flight Delay or Cancellation Compensation
Before claiming the Myanmar Airways International compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of flight cancellation or delay.
Myanmar Airways International Compensation for Flight Delay
In line with UK and EU regulations, passengers can receive up to €600 in compensation per person if their flight arrives late. It’s essential to note that this flight delay compensation is based on the flight’s landing time, not the departure time, so the key to your claim hinges on the actual time you reach your destination airport.
Here’s an overview of how much compensation you can get if your flight is delayed. The amount of compensation varies based on various criteria, such as the duration of the delay and the distance of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Remember you may not be compensated for every flight delay. Myanmar Airways International isn’t required to compensate passengers when extraordinary circumstances outside their control happen. This covers severe weather conditions, airport issues, or air traffic controller strikes. In these instances, you will generally not be given compensation as it is not the airline’s fault.
Myanmar Airways International Compensation for Flight Cancellation
EU Regulation 261/2004 states that airlines have to notify passengers of flight cancellations at least 14 days before the scheduled flight. If the airline doesn’t provide timely notification, you might be eligible for flight cancellation compensation ranging from €250 to €600 per passenger, according to the distance of the flight. Nonetheless, if the airline provides you with an alternate flight, it may avoid compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Even when accepting a different flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The amount of compensation is determined according to two factors: the flight distance and the length of the delay, in line with the table below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Myanmar Airways International is not obliged to compensate you if they provide an alternative flight that departs and arrives close to the same time as your original flight. Moreover, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline workers go on strike.
Are Myanmar Airways International Flights Covered By EU 261/2004?
EU Regulation 261 applies to all flights departing from airports in the EU. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from European Union member states as well as Iceland, Norway, and Switzerland.
However, Myanmar Airways International isn’t a European airline. Consequently, they are not obliged to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Myanmar Airways International
If your travel plans have been affected by a flight cancellation or delay with Myanmar Airways International, it’s important to understand that you might be entitled to compensation under EU regulations. This is why it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in our form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will make every effort to secure your compensation. You only incur a fee if we win your case.
These steps will help you file your claim quickly and increase your chances of obtaining the compensation you’re entitled to. There may be plenty of time after your flight to make a claim, but it’s best to do it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Myanmar Airways International goes the additional mile to support passengers during travel disruptions by offering services that complement flight compensation.
Right to Care
When flight disruptions occur, Myanmar Airways International is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU 261, becomes applicable when flight delays exceed two hours. The services provided include:
- Meals and Refreshments: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Myanmar Airways International offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Myanmar Airways International arranges hotel room accommodation. This also includes transportation to and from the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airport staff at the airport for instant assistance.
Rebooking and Refunds
When Myanmar Airways International cancels a flight, passengers have the option to get a full refund or rebook on a different flight. This option is crucial for minimizing travel interruptions and assisting passengers to manage unforeseen circumstances effectively.
- Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, Myanmar Airways International will provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Myanmar Airways International shall arrange accommodation and transfers as necessary. Furthermore, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking involves connecting flights, Myanmar Airways International shall help in rebooking your entire journey, not only the cancelled segment.
Whether choosing a refund or arranging a new flight, the procedures are designed to ensure this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
20.06.202514:50 | Myanmar Airways International 9597 | Kuala Lumpur (KUL) Sandakan (SDK) | delayed | Claim Refund |
19.06.202512:00 | Myanmar Airways International 302 | Myeik (MGZ) Yangon (RGN) | delayed | Claim Refund |
17.06.202509:00 | Myanmar Airways International 324 | Kawthaung (KAW) Dawe (TVY) | delayed | Claim Refund |
13.06.202509:15 | Myanmar Airways International 100 | Yangon (RGN) Dubai (DXB) | delayed | Claim Refund |
12.06.202509:00 | Myanmar Airways International 324 | Kawthaung (KAW) Dawe (TVY) | delayed | Claim Refund |
10.06.202509:00 | Myanmar Airways International 324 | Kawthaung (KAW) Dawe (TVY) | delayed | Claim Refund |
05.06.202509:00 | Myanmar Airways International 324 | Kawthaung (KAW) Dawe (TVY) | delayed | Claim Refund |
05.06.202506:00 | Myanmar Airways International 323 | Yangon (RGN) Dawe (TVY) | delayed | Claim Refund |
03.06.202509:00 | Myanmar Airways International 324 | Kawthaung (KAW) Dawe (TVY) | delayed | Claim Refund |
31.05.202516:55 | Myanmar Airways International 827 | Keng Tung (KET) Heho (HEH) | delayed | Claim Refund |
30.05.202516:05 | Myanmar Airways International 802 | Seoul (ICN) Yangon (RGN) | delayed | Claim Refund |
30.05.202514:50 | Myanmar Airways International 9597 | Kuala Lumpur (KUL) Sandakan (SDK) | delayed | Claim Refund |
29.05.202509:00 | Myanmar Airways International 324 | Kawthaung (KAW) Dawe (TVY) | delayed | Claim Refund |
27.05.202518:25 | Myanmar Airways International 314 | Myeik (MGZ) Yangon (RGN) | delayed | Claim Refund |
27.05.202509:00 | Myanmar Airways International 324 | Kawthaung (KAW) Dawe (TVY) | delayed | Claim Refund |
27.05.202507:30 | Myanmar Airways International 323 | Dawe (TVY) Kawthaung (KAW) | delayed | Claim Refund |
27.05.202506:00 | Myanmar Airways International 323 | Yangon (RGN) Dawe (TVY) | delayed | Claim Refund |
25.05.202516:05 | Myanmar Airways International 802 | Seoul (ICN) Yangon (RGN) | delayed | Claim Refund |
24.05.202516:55 | Myanmar Airways International 827 | Keng Tung (KET) Heho (HEH) | delayed | Claim Refund |
21.05.202507:45 | Myanmar Airways International 5403 | Bangkok (BKK) Colombo (CMB) | delayed | Claim Refund |
20.05.202516:50 | Myanmar Airways International 302 | Myeik (MGZ) Yangon (RGN) | delayed | Claim Refund |
17.05.202516:55 | Myanmar Airways International 827 | Keng Tung (KET) Heho (HEH) | delayed | Claim Refund |
15.05.202516:35 | Myanmar Airways International 313 | Yangon (RGN) Myeik (MGZ) | delayed | Claim Refund |
07.05.202511:55 | Myanmar Airways International 9557 | Kuala Lumpur (KUL) Langkawi (LGK) | delayed | Claim Refund |
07.05.202509:25 | Myanmar Airways International 9525 | Kuala Lumpur (KUL) Langkawi (LGK) | delayed | Claim Refund |
02.05.202509:00 | Myanmar Airways International 100 | Yangon (RGN) Dubai (DXB) | delayed | Claim Refund |
30.04.202517:20 | Myanmar Airways International 4324 | Kawthaung (KAW) Dawe (TVY) | delayed | Claim Refund |
29.04.202517:45 | Myanmar Airways International 4753 | Tachilek (THL) Heho (HEH) | delayed | Claim Refund |
29.04.202509:10 | Myanmar Airways International 4324 | Kawthaung (KAW) Dawe (TVY) | delayed | Claim Refund |
