Passengers of Iraqi Airways who have experienced a flight delay or cancellation have a legal right to compensation. Under EU 261/2004, an airline is obliged to compensate passengers in case of a significant disruption. Here, we will look at your rights and the actions you should follow to get the compensation you deserve from the airline.
Iraqi Airways Flight Delay or Cancellation Compensation
Before claiming the Iraqi Airways compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of flight cancellation or delay.
Iraqi Airways Compensation for Flight Delay
In line with UK and EU regulations, passengers can receive up to €600 in compensation per person if their flight is delayed. It’s crucial to note that this flight delay compensation is calculated using the flight’s landing time, not the departure time, so the key to your claim hinges on the actual time you arrive at your destination airport.
Let’s take a look at how much compensation you could be eligible for if your flight is delayed. The amount of compensation is determined by several factors, such as the duration of the delay and the distance of your flight:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Remember you may not always be compensated for every flight delay. Iraqi Airways isn’t required to provide compensation when extraordinary circumstances outside their control happen. This includes bad weather, problems at the airport, or air traffic controller strikes. In such situations, you will usually not be given compensation as it is not the airline’s fault.
Iraqi Airways Compensation for Flight Cancellation
EU 261 states that airlines have to inform passengers of cancellations at least 14 days before the scheduled flight. If the airline doesn’t provide timely notification, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, based on the distance of the flight. Nonetheless, if the airline provides you with an alternate flight, it could potentially avoid compensation for the cancelled flight if the following conditions are met:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
When accepting another flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The amount of compensation is calculated according to two factors: the flight distance and the duration of the delay, according to the table below:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Iraqi Airways is not obliged to compensate you if they offer an alternative flight that departs and arrives close to the same time as your original flight. Moreover, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline workers go on strike.
Are Iraqi Airways Flights Covered By EU 261/2004?
EU 261 covers all flights departing from airports in the EU. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Iraqi Airways is not a European airline. Consequently, they don’t have to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
Itinerary | Covered by EU 261 |
Flights departing from EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Iraqi Airways
If your travel plans have been affected by a flight delay or cancellation with Iraqi Airways, it’s crucial to be aware that you might be entitled to compensation under EU laws. This is why it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws thoroughly and will do our best to get you your compensation. You are only charged if we win your case.
These steps will assist you in filing your claim quickly and improve your chances of obtaining the compensation you’re entitled to. You might have plenty of time after your flight to submit a claim, but it’s best to file it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Iraqi Airways goes the additional mile to support passengers during travel disruptions by providing services that complement flight compensation.
Right to Care
When flight disruptions happen, Iraqi Airways is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU 261, kicks in when flight delays exceed two hours. The services provided include:
- Food and Drinks: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Iraqi Airways offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Iraqi Airways provides hotel accommodation. This also covers transportation between the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airport staff at the airport for instant assistance.
Rebooking and Refunds
When Iraqi Airways cancels a flight, passengers can choose to receive a full refund or rebook on an alternative flight. This option is crucial for minimizing travel interruptions and supporting passengers to handle unforeseen circumstances successfully.
- Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your journey, Iraqi Airways shall provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Iraqi Airways will arrange accommodation and transfers as necessary. Furthermore, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking involves connecting flights, Iraqi Airways shall help in rebooking your entire journey, not only the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
21.06.202512:30 | Iraqi Airways 108 | Dubai (DXB) Erbil (EBL) | cancelled | Claim Refund |
21.06.202508:00 | Iraqi Airways 107 | Erbil (EBL) Dubai (DXB) | cancelled | Claim Refund |
20.06.202523:00 | Iraqi Airways 908 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
20.06.202522:30 | Iraqi Airways 912 | Erbil (EBL) Basra (BSR) | cancelled | Claim Refund |
20.06.202519:45 | Iraqi Airways 178 | Amman (AMM) Erbil (EBL) | cancelled | Claim Refund |
20.06.202517:00 | Iraqi Airways 177 | Erbil (EBL) Amman (AMM) | cancelled | Claim Refund |
20.06.202514:00 | Iraqi Airways 131 | Basra (BSR) Beirut (BEY) | delayed | Claim Refund |
20.06.202513:40 | Iraqi Airways 230 | Istanbul (IST) Erbil (EBL) | cancelled | Claim Refund |
20.06.202510:00 | Iraqi Airways 229 | Erbil (EBL) Istanbul (IST) | cancelled | Claim Refund |
20.06.202507:00 | Iraqi Airways 910 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
19.06.202523:00 | Iraqi Airways 908 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
19.06.202522:00 | Iraqi Airways 948 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
19.06.202519:15 | Iraqi Airways 222 | Istanbul (IST) Basra (BSR) | cancelled | Claim Refund |
19.06.202512:30 | Iraqi Airways 108 | Dubai (DXB) Erbil (EBL) | cancelled | Claim Refund |
19.06.202508:00 | Iraqi Airways 107 | Erbil (EBL) Dubai (DXB) | cancelled | Claim Refund |
18.06.202523:00 | Iraqi Airways 908 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
18.06.202513:45 | Iraqi Airways 124 | Dubai (DXB) Baghdad (BGW) | cancelled | Claim Refund |
18.06.202508:00 | Iraqi Airways 137 | Erbil (EBL) Beirut (BEY) | cancelled | Claim Refund |
18.06.202508:00 | Iraqi Airways 910 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
17.06.202510:30 | Iraqi Airways 136 | Beirut (BEY) Basra (BSR) | cancelled | Claim Refund |
16.06.202523:00 | Iraqi Airways 908 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
16.06.202522:30 | Iraqi Airways 912 | Erbil (EBL) Basra (BSR) | cancelled | Claim Refund |
16.06.202520:45 | Iraqi Airways 106 | Dubai (DXB) Sulaimaniyah (ISU) | cancelled | Claim Refund |
16.06.202519:45 | Iraqi Airways 178 | Amman (AMM) Erbil (EBL) | cancelled | Claim Refund |
16.06.202519:15 | Iraqi Airways 222 | Istanbul (IST) Basra (BSR) | cancelled | Claim Refund |
16.06.202517:00 | Iraqi Airways 177 | Erbil (EBL) Amman (AMM) | cancelled | Claim Refund |
16.06.202516:30 | Iraqi Airways 105 | Sulaimaniyah (ISU) Dubai (DXB) | cancelled | Claim Refund |
16.06.202513:40 | Iraqi Airways 230 | Istanbul (IST) Erbil (EBL) | cancelled | Claim Refund |
16.06.202510:00 | Iraqi Airways 229 | Erbil (EBL) Istanbul (IST) | cancelled | Claim Refund |
16.06.202506:00 | Iraqi Airways 910 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
15.06.202523:00 | Iraqi Airways 908 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
15.06.202520:00 | Iraqi Airways 944 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
15.06.202517:50 | Iraqi Airways 603 | Erbil (EBL) Madinah (MED) | cancelled | Claim Refund |
15.06.202517:10 | Iraqi Airways 7003 | Erbil (EBL) Madinah (MED) | cancelled | Claim Refund |
14.06.202523:00 | Iraqi Airways 908 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
14.06.202522:30 | Iraqi Airways 912 | Erbil (EBL) Basra (BSR) | cancelled | Claim Refund |
14.06.202522:10 | Iraqi Airways 605 | Erbil (EBL) Madinah (MED) | cancelled | Claim Refund |
14.06.202522:00 | Iraqi Airways 948 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
14.06.202518:45 | Iraqi Airways 146 | Cairo (CAI) Erbil (EBL) | cancelled | Claim Refund |
14.06.202515:00 | Iraqi Airways 145 | Erbil (EBL) Cairo (CAI) | cancelled | Claim Refund |
13.06.202523:00 | Iraqi Airways 908 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
13.06.202522:30 | Iraqi Airways 912 | Erbil (EBL) Basra (BSR) | cancelled | Claim Refund |
13.06.202520:45 | Iraqi Airways 106 | Dubai (DXB) Sulaimaniyah (ISU) | cancelled | Claim Refund |
13.06.202519:45 | Iraqi Airways 178 | Amman (AMM) Erbil (EBL) | cancelled | Claim Refund |
13.06.202519:00 | Iraqi Airways 944 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
13.06.202518:00 | Iraqi Airways 948 | Erbil (EBL) Baghdad (BGW) | cancelled | Claim Refund |
13.06.202517:00 | Iraqi Airways 177 | Erbil (EBL) Amman (AMM) | cancelled | Claim Refund |
13.06.202516:30 | Iraqi Airways 105 | Sulaimaniyah (ISU) Dubai (DXB) | cancelled | Claim Refund |
13.06.202513:40 | Iraqi Airways 230 | Istanbul (IST) Erbil (EBL) | cancelled | Claim Refund |
12.06.202517:15 | Iraqi Airways 913 | Basra (BSR) Sulaimaniyah (ISU) | delayed | Claim Refund |
12.06.202515:00 | Iraqi Airways 912 | Erbil (EBL) Basra (BSR) | delayed | Claim Refund |
12.06.202512:30 | Iraqi Airways 108 | Dubai (DXB) Erbil (EBL) | delayed | Claim Refund |
11.06.202519:00 | Iraqi Airways 905 | Baghdad (BGW) Basra (BSR) | delayed | Claim Refund |
11.06.202510:45 | Iraqi Airways 307 | Baghdad (BGW) Istanbul (SAW) | delayed | Claim Refund |
11.06.202510:45 | Iraqi Airways 134 | Beirut (BEY) Sulaimaniyah (ISU) | delayed | Claim Refund |
11.06.202505:45 | Iraqi Airways 911 | Basra (BSR) Erbil (EBL) | delayed | Claim Refund |
10.06.202512:30 | Iraqi Airways 471 | Baghdad (BGW) Basra (BSR) | delayed | Claim Refund |
10.06.202512:30 | Iraqi Airways 108 | Dubai (DXB) Erbil (EBL) | delayed | Claim Refund |
10.06.202511:45 | Iraqi Airways 494 | Batumi (BUS) Erbil (EBL) | delayed | Claim Refund |
10.06.202510:30 | Iraqi Airways 136 | Beirut (BEY) Basra (BSR) | delayed | Claim Refund |
10.06.202508:00 | Iraqi Airways 107 | Erbil (EBL) Dubai (DXB) | delayed | Claim Refund |
10.06.202507:30 | Iraqi Airways 135 | Basra (BSR) Beirut (BEY) | delayed | Claim Refund |
10.06.202500:45 | Iraqi Airways 911 | Basra (BSR) Erbil (EBL) | delayed | Claim Refund |
09.06.202522:30 | Iraqi Airways 912 | Erbil (EBL) Basra (BSR) | delayed | Claim Refund |
09.06.202514:45 | Iraqi Airways 221 | Basra (BSR) Istanbul (IST) | delayed | Claim Refund |
08.06.202521:15 | Iraqi Airways 911 | Basra (BSR) Erbil (EBL) | delayed | Claim Refund |
08.06.202519:00 | Iraqi Airways 912 | Erbil (EBL) Basra (BSR) | delayed | Claim Refund |
08.06.202508:00 | Iraqi Airways 137 | Erbil (EBL) Beirut (BEY) | delayed | Claim Refund |
08.06.202508:00 | Iraqi Airways 135 | Basra (BSR) Beirut (BEY) | delayed | Claim Refund |
08.06.202500:45 | Iraqi Airways 9011 | Basra (BSR) Erbil (EBL) | delayed | Claim Refund |
07.06.202500:45 | Iraqi Airways 911 | Basra (BSR) Erbil (EBL) | delayed | Claim Refund |
06.06.202507:45 | Iraqi Airways 9011 | Basra (BSR) Erbil (EBL) | delayed | Claim Refund |
05.06.202512:30 | Iraqi Airways 108 | Dubai (DXB) Erbil (EBL) | delayed | Claim Refund |
05.06.202507:00 | Iraqi Airways 903 | Baghdad (BGW) Basra (BSR) | delayed | Claim Refund |
04.06.202516:15 | Iraqi Airways 138 | Beirut (BEY) Erbil (EBL) | delayed | Claim Refund |
04.06.202512:40 | Iraqi Airways 128 | Dubai (DXB) Basra (BSR) | delayed | Claim Refund |
04.06.202512:40 | Iraqi Airways 128 | Dubai (DXB) Basra (BSR) | delayed | Claim Refund |
04.06.202509:20 | Iraqi Airways 123 | Baghdad (BGW) Dubai (DXB) | delayed | Claim Refund |
04.06.202505:45 | Iraqi Airways 911 | Basra (BSR) Erbil (EBL) | delayed | Claim Refund |
03.06.202512:30 | Iraqi Airways 471 | Baghdad (BGW) Basra (BSR) | delayed | Claim Refund |
03.06.202507:30 | Iraqi Airways 135 | Basra (BSR) Beirut (BEY) | delayed | Claim Refund |
03.06.202500:45 | Iraqi Airways 911 | Basra (BSR) Erbil (EBL) | delayed | Claim Refund |
02.06.202520:45 | Iraqi Airways 106 | Dubai (DXB) Sulaimaniyah (ISU) | delayed | Claim Refund |
02.06.202513:40 | Iraqi Airways 230 | Istanbul (IST) Erbil (EBL) | delayed | Claim Refund |
01.06.202521:15 | Iraqi Airways 911 | Basra (BSR) Erbil (EBL) | delayed | Claim Refund |
01.06.202519:00 | Iraqi Airways 912 | Erbil (EBL) Basra (BSR) | delayed | Claim Refund |
01.06.202519:00 | Iraqi Airways 905 | Baghdad (BGW) Basra (BSR) | delayed | Claim Refund |
01.06.202500:45 | Iraqi Airways 9011 | Basra (BSR) Erbil (EBL) | delayed | Claim Refund |
31.05.202500:45 | Iraqi Airways 911 | Basra (BSR) Erbil (EBL) | delayed | Claim Refund |
30.05.202523:00 | Iraqi Airways 908 | Erbil (EBL) Baghdad (BGW) | delayed | Claim Refund |
30.05.202520:45 | Iraqi Airways 106 | Dubai (DXB) Sulaimaniyah (ISU) | delayed | Claim Refund |
30.05.202519:45 | Iraqi Airways 178 | Amman (AMM) Erbil (EBL) | delayed | Claim Refund |
30.05.202516:30 | Iraqi Airways 105 | Sulaimaniyah (ISU) Dubai (DXB) | delayed | Claim Refund |
30.05.202514:45 | Iraqi Airways 221 | Basra (BSR) Istanbul (IST) | delayed | Claim Refund |
30.05.202510:00 | Iraqi Airways 229 | Erbil (EBL) Istanbul (IST) | delayed | Claim Refund |
29.05.202517:15 | Iraqi Airways 9011 | Basra (BSR) Erbil (EBL) | delayed | Claim Refund |
29.05.202512:30 | Iraqi Airways 108 | Dubai (DXB) Erbil (EBL) | delayed | Claim Refund |
29.05.202508:00 | Iraqi Airways 107 | Erbil (EBL) Dubai (DXB) | delayed | Claim Refund |
29.05.202508:00 | Iraqi Airways 910 | Erbil (EBL) Baghdad (BGW) | delayed | Claim Refund |
28.05.202508:55 | Iraqi Airways 127 | Basra (BSR) Dubai (DXB) | delayed | Claim Refund |