Passengers of Fly Baghdad who have experienced a delayed or cancelled flight are legally entitled to compensation. According to EU 261, an airline is obliged to compensate passengers when there is a significant disruption. In this article, we will look at your rights and the steps you should follow to get the compensation you are entitled to from the airline.
Fly Baghdad Flight Delay or Cancellation Compensation
Before claiming the Fly Baghdad compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of flight cancellation or delay.
Fly Baghdad Compensation for Flight Delay
According to UK and EU laws, passengers can receive up to €600 in compensation per person if their flight is delayed. It’s essential to note that this flight delay compensation depends on the flight’s arrival time, not the departure time, so the key to your claim hinges on the actual time you land at your final destination.
Here’s an overview of how much compensation you could be eligible for if your flight is delayed. The amount of compensation is determined by various criteria, such as the duration of the delay and the route length of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Remember you may not be compensated for every flight delay. Fly Baghdad is not obliged to provide compensation when extraordinary circumstances outside their control occur. This includes bad weather, problems at the airport, or air traffic controller strikes. In such situations, you will generally not be given compensation as it is not the airline’s fault.
Fly Baghdad Compensation for Flight Cancellation
European Union Regulation 261/2004 states that airlines must inform passengers of cancellations at least 14 days before departure. If the airline fails to notify you in time, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, according to the distance of the flight. Nevertheless, if the airline provides you with an alternate flight, it may avoid compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
When accepting an alternative flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The amount of compensation is determined according to two criteria: the distance of the flight and the duration of the delay, according to the table below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Fly Baghdad is not obliged to compensate you if they offer an alternative flight that departs and arrives around the same time as your original flight. Moreover, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline staff goes on strike.
Are Fly Baghdad Flights Covered By EU 261/2004?
European Union Regulation 261 covers all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Fly Baghdad isn’t a European airline. Consequently, they aren’t required to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Fly Baghdad
If your travel plans have been affected by a flight delay or cancellation with Fly Baghdad, it’s essential to understand that you might be entitled to compensation under EU laws. This is why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case.
These steps will help you file your claim quickly and improve your chances of getting the compensation you’re entitled to. There may be plenty of time after your flight to submit a claim, but it’s best to do it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Fly Baghdad goes the additional mile to support passengers during travel interruptions by providing services that complement flight compensation.
Right to Care
When flight disruptions happen, Fly Baghdad is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include:
- Food and Drinks: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Fly Baghdad offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Fly Baghdad provides hotel accommodation. This also includes transportation to and from the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airport staff at the airport for immediate assistance.
Rebooking and Refunds
When Fly Baghdad cancels a flight, passengers have the option to get a full refund or rebook on a different flight. This option is crucial for minimizing travel disruptions and supporting passengers to manage unforeseen circumstances successfully.
- Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, Fly Baghdad will provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Fly Baghdad shall arrange accommodation and transfers as needed. Additionally, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.
It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking involves connecting flights, Fly Baghdad will assist in rebooking your entire journey, not just the cancelled segment.
Whether choosing a refund or arranging a new flight, the procedures are designed to make this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
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