Whenever flights are delayed or cancelled, it can be annoying and inconvenient for passengers. However, the EU has a regulation 261 that helps protect passengers in these situations. Under EU261/2004, if your flight is delayed or cancelled, the airline has to provide you with compensation and assistance.
Passenger Rights Under EU 261/2004
EU Regulation 261 is the regulation that deals with air passengers’ rights. In particular, this legislation covers different situations, such as delays, flight cancellations, rebooking, etc., and requires airlines to resolve individual cases with care and fairness. If the incident happens due to the airline’s fault, any passenger who underwent certain inconveniences has a right to obtain compensation. In addition, passengers may be entitled to certain benefits, which we will discuss further in the article.
Right to Compensation
European Union Regulation 261 contains rules concerning the process of compensation, including assistance to people who suffered from issues with flights. Specifically, the amount of compensation you can be eligible for is up to 600 euros per person. This sum ranges, based on your circumstances.
Compensation for China United Airlines Flight Cancellation
First and foremost, passengers should be aware that the airline must inform them about the cancellation of their flight. In case the airline notifies you under fourteen days before your scheduled departure and does not provide any alternative flight, the airline, according to the EU 261 regulation, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is offered an alternative flight but reaches his destination later than the scheduled arrival time of the original flight, the passenger may also be eligible for compensation. The table below shows the airline’s obligations depending on the length of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Compensation for China United Airlines Flight Delay
When a flight is delayed for 3+ hours, the airline is obligated to pay compensation. If the flight is delayed for five or more hours, the passenger is entitled to a ticket refund or another flight to the final destination.
Furthermore, this is the case when the airline must also provide a passenger with beverages, some food, and accommodation. See key information on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Right to Care
Right to Care pertains to a specific aspect of EU Regulation 261/2004, which sets out regulations on assistance and compensation to passengers in cases of denied boarding, flight cancellations, or long delays.
The “Right to Care” under EU 261 requires airlines to provide certain assistance and services to passengers facing significant delays or cancellations. These include:
- Food and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Emails or faxes and two free phone calls
Upgrading and Downgrading
When a passenger gets an alternative flight, it is helpful to be aware of upgrading and downgrading the flight’s class.
In cases, when the airline provides you with an upgraded class (for example, you booked Economy but were upgraded to Business class), you won’t have to pay additional fees for this service.
Regarding downgrading in class (if you had a Business class flight, but were downgraded to Economy), you are entitled to obtain reimbursement. In this case, it is worth mentioning that the amount of compensation fully depends on the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Be aware that these rights apply to any flights inside the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are situations, when passengers will not receive compensation for cancelled or delayed flights. Particularly, we refer to extraordinary circumstances that are not within the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Furthermore, if the airline could hypothetically have done something to avoid issues regarding the flight and failed to handle the situation, you might be entitled to compensation.
Which Flights are Covered by EU 261/2004?
EU 261 covers all flights departing from European Union airports. It also covers flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, China United Airlines isn’t a European airline. Consequently, they don’t have to pay compensation if their flights operate outside of the European Union. This applies even to their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim China United Airlines Compensation
Flight delay or cancellation is an unpleasant situation that can not only upset you but also ruin all your travel plans. Those who are unlucky enough to face a flight cancellation or delay should be aware of the process to claim compensation. To apply for compensation, follow these steps:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws thoroughly and will make every effort to secure your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
14.07.202510:05 | China United Airlines 6033 | Shanghai (XIY) Wenzhou (WNZ) | Delayed | Claim Refund |
14.07.202509:00 | China United Airlines 6001 | Shanghai (XIY) (PKX) | Delayed | Claim Refund |
13.07.202518:00 | China United Airlines 2868 | Wenzhou (WNZ) Ordos (Dongsheng) (DSN) | Delayed | Claim Refund |
13.07.202514:35 | China United Airlines 2319 | Shijiazhuang (SJW) (DBC) | Delayed | Claim Refund |
11.07.202522:00 | China United Airlines 6029 | Wenzhou (WNZ) Shanghai (XIY) | Cancelled | Claim Refund |
11.07.202518:00 | China United Airlines 5391 | (PKX) Lingling (LLF) | Delayed | Claim Refund |
11.07.202518:00 | China United Airlines 6184 | Shanghai (PVG) Ordos (Dongsheng) (DSN) | Delayed | Claim Refund |
11.07.202517:20 | China United Airlines 5031 | Wenzhou (WNZ) Luzhou (LZO) | Delayed | Claim Refund |
11.07.202515:50 | China United Airlines 5106 | Wenzhou (WNZ) Chongqing (TFU) | Delayed | Claim Refund |
11.07.202515:30 | China United Airlines 6129 | Kunming (KMG) Lincang (LNJ) | Delayed | Claim Refund |
11.07.202515:00 | China United Airlines 6132 | Kunming (KMG) (PKX) | Delayed | Claim Refund |
11.07.202514:55 | China United Airlines 3015 | Wenzhou (WNZ) Shanghai (PVG) | Delayed | Claim Refund |
11.07.202514:35 | China United Airlines 2319 | Shijiazhuang (SJW) (DBC) | Delayed | Claim Refund |
11.07.202513:25 | China United Airlines 6032 | Wenzhou (WNZ) Shanghai (XIY) | Delayed | Claim Refund |
11.07.202513:00 | China United Airlines 6111 | Wenzhou (WNZ) Zhengzhou (CGO) | Delayed | Claim Refund |
10.07.202523:15 | China United Airlines 6042 | Shanghai (XIY) Ordos (Dongsheng) (DSN) | Delayed | Claim Refund |
10.07.202518:35 | China United Airlines 6028 | Shanghai (XIY) Wenzhou (WNZ) | Cancelled | Claim Refund |
10.07.202515:30 | China United Airlines 6129 | Kunming (KMG) Lincang (LNJ) | Delayed | Claim Refund |
10.07.202512:00 | China United Airlines 6130 | Kunming (KMG) (PKX) | Delayed | Claim Refund |
10.07.202508:00 | China United Airlines 6146 | Kunming (KMG) Wenzhou (WNZ) | Delayed | Claim Refund |
09.07.202518:20 | China United Airlines 6340 | (PKX) Nanchang (KHN) | Cancelled | Claim Refund |
09.07.202516:55 | China United Airlines 6149 | Hangzhou (HGH) (PKX) | Delayed | Claim Refund |
09.07.202516:05 | China United Airlines 6050 | Enshi (ENH) (PKX) | Delayed | Claim Refund |
09.07.202515:15 | China United Airlines 6165 | Guangzhou (CAN) (PKX) | Delayed | Claim Refund |
09.07.202515:05 | China United Airlines 5227 | Wenzhou (WNZ) Zunyi (ZYI) | Delayed | Claim Refund |
09.07.202514:30 | China United Airlines 6118 | Hangzhou (HGH) (PKX) | Delayed | Claim Refund |
09.07.202514:00 | China United Airlines 6008 | Shanghai (XIY) (PKX) | Delayed | Claim Refund |
09.07.202513:40 | China United Airlines 6117 | Shenzhen (SZX) (PKX) | Delayed | Claim Refund |
09.07.202513:25 | China United Airlines 6359 | Haikou (HAK) (PKX) | Delayed | Claim Refund |
09.07.202513:10 | China United Airlines 5386 | Zhuhai (ZUH) (PKX) | Delayed | Claim Refund |
09.07.202512:50 | China United Airlines 6349 | Guangzhou (CAN) (PKX) | Delayed | Claim Refund |
09.07.202512:35 | China United Airlines 6091 | Hefei (Luogang Airport) (HFE) Baker Island (BAR) | Delayed | Claim Refund |
09.07.202512:15 | China United Airlines 6191 | Chengdu (CTU) (PKX) | Cancelled | Claim Refund |
09.07.202512:00 | China United Airlines 6005 | Shanghai (XIY) (PKX) | Delayed | Claim Refund |
09.07.202511:50 | China United Airlines 5302 | Fuoshan (FUO) (PKX) | Delayed | Claim Refund |
09.07.202511:30 | China United Airlines 6003 | Shanghai (XIY) (PKX) | Delayed | Claim Refund |
09.07.202511:20 | China United Airlines 5916 | Dongying (DOY) (PKX) | Cancelled | Claim Refund |
09.07.202511:20 | China United Airlines 6207 | Chongqing (CKG) (PKX) | Delayed | Claim Refund |
09.07.202511:00 | China United Airlines 2818 | Dalian (DLC) Ordos (Dongsheng) (DSN) | Delayed | Claim Refund |
09.07.202509:50 | China United Airlines 5915 | (PKX) Dongying (DOY) | Cancelled | Claim Refund |
09.07.202508:25 | China United Airlines 5961 | (PKX) Wenzhou (WNZ) | Cancelled | Claim Refund |
09.07.202508:00 | China United Airlines 6188 | (PKX) Chengdu (CTU) | Cancelled | Claim Refund |
09.07.202507:45 | China United Airlines 2817 | Ordos (Dongsheng) (DSN) Dalian (DLC) | Delayed | Claim Refund |
09.07.202507:15 | China United Airlines 5962 | Wenzhou (WNZ) (PKX) | Cancelled | Claim Refund |
08.07.202523:25 | China United Airlines 6035 | Taiyuan (TYN) Ordos (Dongsheng) (DSN) | Delayed | Claim Refund |
08.07.202523:15 | China United Airlines 6042 | Shanghai (XIY) Ordos (Dongsheng) (DSN) | Delayed | Claim Refund |
08.07.202522:30 | China United Airlines 6018 | Shanghai (XIY) (PKX) | Delayed | Claim Refund |
08.07.202522:25 | China United Airlines 6021 | (PKX) Yinchuan (INC) | Delayed | Claim Refund |
08.07.202522:20 | China United Airlines 6039 | Lanzhou (LHW) Dunhuang (DNH) | Delayed | Claim Refund |
08.07.202521:45 | China United Airlines 6065 | Shanghai (PVG) (PKX) | Delayed | Claim Refund |
08.07.202521:30 | China United Airlines 6108 | Shanghai (XIY) (PKX) | Delayed | Claim Refund |
08.07.202521:20 | China United Airlines 6236 | Dali City (DLU) (PKX) | Delayed | Claim Refund |
08.07.202521:10 | China United Airlines 6030 | Shanghai (XIY) Ordos (Dongsheng) (DSN) | Delayed | Claim Refund |
08.07.202521:05 | China United Airlines 2908 | Kunming (KMG) Tianjin (TSN) | Delayed | Claim Refund |
08.07.202520:50 | China United Airlines 5307 | (PKX) Huizhou (HUZ) | Delayed | Claim Refund |
08.07.202520:50 | China United Airlines 5979 | (PKX) Wenzhou (WNZ) | Cancelled | Claim Refund |
08.07.202520:20 | China United Airlines 5980 | Wenzhou (WNZ) (PKX) | Cancelled | Claim Refund |
08.07.202519:55 | China United Airlines 6199 | Urumqi (URC) (PKX) | Delayed | Claim Refund |
08.07.202519:25 | China United Airlines 6020 | Yinchuan (INC) (PKX) | Delayed | Claim Refund |
08.07.202519:10 | China United Airlines 6047 | (PKX) Xining (XNN) | Delayed | Claim Refund |
08.07.202519:10 | China United Airlines 5928 | Xiamen (XMN) (PKX) | Delayed | Claim Refund |
08.07.202517:10 | China United Airlines 5656 | Turpan (TLQ) Ordos (Dongsheng) (DSN) | Delayed | Claim Refund |
08.07.202517:05 | China United Airlines 6336 | Chongqing (TFU) Hefei (Luogang Airport) (HFE) | Delayed | Claim Refund |
08.07.202516:40 | China United Airlines 6016 | Nanjing (NKG) (PKX) | Delayed | Claim Refund |
08.07.202516:30 | China United Airlines 6090 | Baker Island (BAR) Hefei (Luogang Airport) (HFE) | Delayed | Claim Refund |
08.07.202516:15 | China United Airlines 2120 | Xiamen (XMN) Ordos (Dongsheng) (DSN) | Delayed | Claim Refund |
08.07.202516:05 | China United Airlines 6085 | Hangzhou (HGH) (PKX) | Delayed | Claim Refund |
08.07.202515:55 | China United Airlines 2969 | Tianjin (TSN) Wenzhou (WNZ) | Cancelled | Claim Refund |
08.07.202515:45 | China United Airlines 6121 | Ordos (Dongsheng) (DSN) Qingdao (TAO) | Delayed | Claim Refund |
08.07.202515:30 | China United Airlines 6046 | Xining (XNN) (PKX) | Delayed | Claim Refund |
08.07.202515:30 | China United Airlines 6123 | Ordos (Dongsheng) (DSN) Jinan (TNA) | Delayed | Claim Refund |
08.07.202515:15 | China United Airlines 6165 | Guangzhou (CAN) (PKX) | Delayed | Claim Refund |
08.07.202515:15 | China United Airlines 6361 | Guiyang (KWE) (PKX) | Delayed | Claim Refund |
08.07.202515:15 | China United Airlines 5952 | Wenzhou (WNZ) (PKX) | Delayed | Claim Refund |
08.07.202514:50 | China United Airlines 6034 | Ordos (Dongsheng) (DSN) Taiyuan (TYN) | Delayed | Claim Refund |
08.07.202514:30 | China United Airlines 6118 | Hangzhou (HGH) (PKX) | Delayed | Claim Refund |
08.07.202514:20 | China United Airlines 5228 | Zunyi (ZYI) Wenzhou (WNZ) | Cancelled | Claim Refund |
08.07.202514:00 | China United Airlines 2867 | Ordos (Dongsheng) (DSN) Wenzhou (WNZ) | Cancelled | Claim Refund |
08.07.202513:50 | China United Airlines 5781 | Fuoshan (FUO) Hangzhou (HGH) | Delayed | Claim Refund |
08.07.202513:40 | China United Airlines 6117 | Shenzhen (SZX) (PKX) | Delayed | Claim Refund |
08.07.202513:15 | China United Airlines 5660 | An Shun (AVA) (PKX) | Delayed | Claim Refund |
08.07.202513:10 | China United Airlines 5386 | Zhuhai (ZUH) (PKX) | Delayed | Claim Refund |
08.07.202513:05 | China United Airlines 6215 | Guangzhou (CAN) (PKX) | Delayed | Claim Refund |
08.07.202513:00 | China United Airlines 6123 | Xining (XNN) Ordos (Dongsheng) (DSN) | Delayed | Claim Refund |
08.07.202512:50 | China United Airlines 6349 | Guangzhou (CAN) (PKX) | Delayed | Claim Refund |
08.07.202512:30 | China United Airlines 5816 | Beihai (BHY) (PKX) | Delayed | Claim Refund |
08.07.202511:55 | China United Airlines 5590 | Kunming (KMG) (LLV) | Delayed | Claim Refund |
08.07.202511:55 | China United Airlines 6255 | Chongqing (TFU) Hefei (Luogang Airport) (HFE) | Delayed | Claim Refund |
08.07.202511:50 | China United Airlines 5302 | Fuoshan (FUO) (PKX) | Delayed | Claim Refund |
08.07.202510:55 | China United Airlines 2820 | Nanjing (NKG) Ordos (Dongsheng) (DSN) | Delayed | Claim Refund |
08.07.202510:55 | China United Airlines 6097 | (PKX) Ningbo (NGB) | Delayed | Claim Refund |
08.07.202510:50 | China United Airlines 6120 | Ordos (Dongsheng) (DSN) Lanzhou (LHW) | Delayed | Claim Refund |
08.07.202510:45 | China United Airlines 6103 | Hangzhou (HGH) (PKX) | Delayed | Claim Refund |
08.07.202510:30 | China United Airlines 6172 | Shanghai (PVG) Ordos (Dongsheng) (DSN) | Delayed | Claim Refund |
08.07.202509:00 | China United Airlines 6190 | (PKX) Chengdu (CTU) | Delayed | Claim Refund |
08.07.202509:00 | China United Airlines 5877 | (PKX) Shantou (SWA) | Delayed | Claim Refund |
08.07.202509:00 | China United Airlines 6001 | Shanghai (XIY) (PKX) | Delayed | Claim Refund |
08.07.202508:50 | China United Airlines 5385 | (PKX) Zhuhai (ZUH) | Delayed | Claim Refund |
08.07.202508:35 | China United Airlines 6144 | Kunming (KMG) Wenzhou (WNZ) | Delayed | Claim Refund |
08.07.202508:00 | China United Airlines 5865 | (PKX) Fuoshan (FUO) | Delayed | Claim Refund |
