Passengers of Air Montenegro who have experienced a delayed or cancelled flight have a legal right to compensation. Under EU 261/2004, airlines must compensate passengers in case of a significant disruption. Here, we will look at your rights and the actions you need to take to get the compensation you have a right to from the airline.
Air Montenegro Flight Delay or Cancellation Compensation
Before claiming the Air Montenegro compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of flight cancellation or delay.
Air Montenegro Compensation for Flight Delay
According to UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight arrives late. It’s important to note that this flight delay compensation depends on the flight’s arrival time, not the departure time, so the key to your claim relies on the actual time you land at your final destination.
Here’s an overview of how much compensation you can get if your flight is delayed. The amount of compensation varies based on various criteria, including the duration of the delay and the distance of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Be aware you may not always receive compensation for every flight delay. Air Montenegro is not obliged to provide compensation when extraordinary circumstances beyond their control occur. This includes bad weather, airport issues, or a strike by air traffic controllers. In such situations, you will usually not be compensated as it is not the airline’s fault.
Air Montenegro Compensation for Flight Cancellation
European Union Regulation 261/2004 states that airlines are required to notify passengers of cancellations at least 14 days before the scheduled flight. If the airline doesn’t provide timely notification, you could qualify for flight cancellation compensation ranging from €250 to €600 per passenger, according to the distance of the flight. Nonetheless, if the airline provides you with an alternate flight, it could potentially avoid compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
When accepting an alternative flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The compensation amount is determined based on two factors: the distance of the flight and the length of the delay, in line with the table below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Air Montenegro isn’t required to compensate you if they provide an alternative flight that departs and arrives close to the same time as your original flight. Also, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline staff goes on strike.
Are Air Montenegro Flights Covered By EU 261/2004?
EU Regulation 261 covers all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Air Montenegro isn’t a European airline. Consequently, they are not obliged to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Air Montenegro
If your travel plans have been affected by a flight cancellation or delay with Air Montenegro, it’s important to understand that you might be entitled to compensation under EU laws. For this reason, it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Complete our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws comprehensively and will strive to get you your compensation. You are only charged if we win your case.
These steps will assist you in filing your claim quickly and improve your chances of getting the compensation you’re entitled to. There may be plenty of time after your flight to submit a claim, but it’s best to complete it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Air Montenegro goes the additional mile to help passengers during travel disruptions by providing services that complement flight compensation.
Right to Care
When flight disruptions happen, Air Montenegro is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU Regulation 261/2004, becomes applicable when flight delays exceed two hours. The services provided include:
- Food and Drinks: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Air Montenegro offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Air Montenegro provides hotel room accommodation. This also covers transportation between the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airline staff at the airport for instant assistance.
Rebooking and Refunds
When Air Montenegro cancels a flight, passengers have the option to receive a full refund or rebook on an alternative flight. This option is essential for minimizing travel disruptions and helping passengers to handle unforeseen circumstances successfully.
- Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, Air Montenegro shall provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Air Montenegro shall arrange accommodation and transfers as needed. Additionally, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.
It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking includes connecting flights, Air Montenegro shall help in rebooking your entire journey, not just the cancelled segment.
Whether choosing a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|
