About us
Meet the FlightRefunder Team
Born in Ukraine💛💙 during challenging times, FlightRefunder represents the resilience, determination, and innovation of our team.
Our Values
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Integrity We are committed to honesty and fairness in everything we do.
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Empathy We focus on making the claims process simple and stress-free.
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Efficiency We use advanced tools and expertise to deliver fast results.
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Innovation We improve our methods to offer the best solutions for travelers.
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Customer first Your rights and satisfaction are our top priorities.

Our Mission Statement
Our Expertise in Flight Compensation
EU Regulation 261/2004:
The go-to rule book for passenger rights in the European UnionEU Regulation 181/2011:
It protects train passengers with rules for compensation and assistance during cancellations, delays, or denied boardingEU Regulation 261/2004:
This directive concerns the rights of passengers with disabilities and reduced mobilityEU Regulation 261/2004:
This regulation establishes common rules on the rights of passengers in case of accidentsEU Regulation 261/2004:
International guidelines that protect travelers Specific airline compensation laws across different countriesEU Regulation 261/2004:
International guidelines that protect travelers Specific airline compensation laws across different countriesOur Technology and Approach
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We are more than just another website
We are a tech-powered solution that makes getting flight compensation simple. Our systems are fast, secure, and designed to protect your information. With each claim we process, we get smarter and more efficient.
We provide passengers with an affordable and easy way to claim airline compensation, using a No-Win, No-Fee pricing model.
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Growing and Improving
As a new service, we are always listening and learning. We are committed to improving our technology and hearing from travelers like you. Your feedback helps us get better at what we do.

How We Process Claims: Behind the Scenes
Our Promise to You
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Fair pricing
Competitive rates that won't break the bank
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No hidden costs
Zero admin or wire fees, ever
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Fully online process
Claims handled digitally, no printing or mailing
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Crystal-clear communication
We'll always explain exactly what's happening
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Realistic expectations
No false promises, just genuine help
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Advanced technology
Backed by superior EU flight data and efficient processes
