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About Us

Missed a flight or stuck with endless delays? We will end your travel nightmare. FlightRefunder saves your time: we connect you with rights experts to handle your claim – quickly and efficiently. Fill in the form, and we will take care of the rest. Your claim, our mission – simple as that.

Meet the FlightRefunder Team

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Vlad Polyanskiy

Growth Manager

Vlad leads FlightRefunder’s growth with a love for travel and know-how in airline rules. Living as a digital nomad in Asia, he’s visited over 40 countries and is a pro at handling flight delays and cancellations, especially under EU261 rules. Vlad’s global travels help him score refunds, like during a Bangkok delay, and tackle tricky airline rules for travelers.

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Daria Volochniuk

Strategic Partner

Daria shaped FlightRefunder’s strategy and built strong industry ties, helping achieve a 98% success rate in claims. She made the process quick — just five minutes to file. A keen traveler, she’s visited over 20 European countries, from Portugal’s coast to the Nordic fjords, and knows the real challenges air passengers face.

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Bohdana Nosenok

Content Strategist

Bohdana has a PhD in cultural studies, a background in human rights, and lots of travel experience. She leads content at FlightRefunder, making sure everything is clear and useful. After flying through dozens of European airports, she knows their rules and common issues — so she can help people get compensation more easily.

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Yurii Moskalenko

Expert in Flight Rights

Yurii, a trained lawyer with a background in economics, knows aviation laws inside out. He hikes in the mountains and understands firsthand how important travel insurance can be. Yurii creates clear, practical guides to help travelers stand up for their rights and navigate flight issues with confidence.

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Vlad Vivdenko

SEO Manager

Vlad is a self-made explorer who prefers to chart his own routes without relying on travel agencies. With deep expertise in SEO, marketing, and digital strategy, he’s also the go-to person when things go wrong on a trip. Whether it’s a cancelled flight or missing luggage, Vlad knows exactly where to find the latest, most reliable information to help travelers take the right steps fast.

Our Story

Born in Ukraine💛💙 during challenging times, FlightRefunder represents the resilience, determination, and innovation of our team.

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We are a 100% Ukrainian-owned company, bringing the same fighting spirit that defines our nation to helping travelers worldwide reclaim their rights.

Our Values

  • Integrity We are committed to honesty and fairness in everything we do.
  • Empathy We focus on making the claims process simple and stress-free.
  • Efficiency We use advanced tools and expertise to deliver fast results.
  • Innovation We improve our methods to offer the best solutions for travelers.
  • Customer first Your rights and satisfaction are our top priorities.
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Our Mission Statement

We fight for travelers. We turn flight frustrations into fair compensation. Quick, easy claims. No hassle. Your money, your right.

Our Expertise in Flight Compensation

We help travelers cut through the confusion of flight compensation. Our team knows the rules inside out, including: We keep track of the latest changes so you don’t miss out on what you are owed.

EU Regulation 261/2004:

The go-to rule book for passenger rights in the European Union

EU Regulation 181/2011:

It protects train passengers with rules for compensation and assistance during cancellations, delays, or denied boarding

EU Regulation 261/2004:

This directive concerns the rights of passengers with disabilities and reduced mobility

EU Regulation 261/2004:

This regulation establishes common rules on the rights of passengers in case of accidents

EU Regulation 261/2004:

International guidelines that protect travelers Specific airline compensation laws across different countries

EU Regulation 261/2004:

International guidelines that protect travelers Specific airline compensation laws across different countries

Our Technology and Approach

  • We are more than just another website

    We are a tech-powered solution that makes getting flight compensation simple. Our systems are fast, secure, and designed to protect your information. With each claim we process, we get smarter and more efficient.}

    We provide passengers with an affordable and easy way to claim airline compensation, using a No-Win, No-Fee pricing model.

  • Growing and Improving

    As a new service, we are always listening and learning. We are committed to improving our technology and hearing from travelers like you. Your feedback helps us get better at what we do.

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How We Process Claims: Behind the Scenes

Smart Claim Verification
We have teamed up with Skycop and Travelwiseway – two powerhouses in flight compensation. By working together, we make sure your claim gets the attention it deserves. Think of us as your personal flight compensation squad.
Working with the Best
We have teamed up with Skycop and Travelwiseway – two powerhouses in flight compensation. By working together, we make sure your claim gets the attention it deserves. Think of us as your personal flight compensation squad.
How We Track Flight Disruptions
We have teamed up with Skycop and Travelwiseway – two powerhouses in flight compensation. By working together, we make sure your claim gets the attention it deserves. Think of us as your personal flight compensation squad.

Our Promise to You

We believe in keeping things simple and honest. Our approach is straightforward:
  • Fair pricing

    Competitive rates that won’t break the bank

  • No hidden costs

    Zero admin or wire fees, ever

  • Fully online process

    Claims handled digitally, no printing or mailing

  • Crystal-clear communication

    We’ll always explain exactly what’s happening

  • Realistic expectations

    No false promises, just genuine help

  • Advanced technology

    Backed by superior EU flight data and efficient processes

We work hard to get you the compensation you deserve. No complicated legal mumbo-jumbo – just straightforward help when you need it most.
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With FlightRefunder

  • No Stress
    Our expert team takes care of everything, with a 98% success rate
  • Regular Updates
    We will keep you updated on your claim and answer any questions you have
  • Trusted Experts
    With over 7 years of proven industry experience
Check Compensation
Claim by Yourself
  • Lots of Stress
    Dealing with airlines can create tension, and the outcome is uncertain
  • Complex
    Airlines often exploit legal loopholes to avoid paying compensation
  • Upfront Costs
    You may need to pay court costs upfront if taking legal action for compensation
Hire a Lawyer
  • Higher Fees
    Court proceedings can incur significant fees, including hearing costs
  • Time-Consuming
    The process can take hours of your time with no guarantee of success
  • Risk of Losing Money
    There is a chance you may not recover the money spent if the case is unsuccessful

Claim your compensation now

Check your claim now, quickly and for free. We enforce your rights for you!