About us

Missed a flight or stuck with endless delays? We will end your travel nightmare. FlightRefunder saves your time: we connect you with rights experts to handle your claim – quickly and efficiently. Fill in the form, and we will take care of the rest. Your claim, our mission – simple as that.

Meet the FlightRefunder Team

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Bohdana Nosenok

Bohdana Nosenok

Content Strategist

With a PhD in cultural studies, travel experience and a background in human rights, Bohdana manages our content strategy. She helps passengers understand their rights and FlightRefunder’s services. Bohdana creates clear, simple guides on flight compensation claims, and makes it easy for travelers to know their options. 

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Vlad Polyanskiy

Vlad Polyanskiy

Growth Manager

Vlad leads FlightRefunder’s digital strategy and growth initiatives. A true digital nomad, he has lived in over 4 countries and traveled to more than 40 worldwide. His global experiences have given him a firsthand understanding of travel challenges – from unexpected flight cancellations to navigating complex airline policies. These real-world encounters drive his passion for helping travelers get the compensation they deserve.

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Daria Volochniuk

Strategic Partner

Daria is a key strategic advisor who shaped the vision of FlightRefunder. She has built strong industry connections and opened new opportunities in the flight reimbursement market. As an experienced traveler, she knows how to help you handle flight issues across Europe.

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Yurii Moskalenko

Yurii Moskalenko

Expert in Flight Rights

Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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Vlad Vivdenko

Vlad Vivdenko

SEO Manager

Vlad uses his background in product marketing and foreign languages to help FlightRefunder grow. Travelling every two months, he can handle unexpected travel issues, giving him a clear understanding of what travelers need. His international experience helps him connect with people from various cultures.

Our Story

Born in Ukraine💛💙 during challenging times, FlightRefunder represents the resilience, determination, and innovation of our team.

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We are a 100% Ukrainian-owned company, bringing the same fighting spirit that defines our nation to helping travelers worldwide reclaim their rights.

Our Values

  • Integrity We are committed to honesty and fairness in everything we do.
  • Empathy We focus on making the claims process simple and stress-free.
  • Efficiency We use advanced tools and expertise to deliver fast results.
  • Innovation We improve our methods to offer the best solutions for travelers.
  • Customer first Your rights and satisfaction are our top priorities.
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Our Mission Statement

We fight for travelers. We turn flight frustrations into fair compensation. Quick, easy claims. No hassle. Your money, your right.

Our Technology and Approach

  • We are more than just another website

    We are a tech-powered solution that makes getting flight compensation simple. Our systems are fast, secure, and designed to protect your information. With each claim we process, we get smarter and more efficient.

    We provide passengers with an affordable and easy way to claim airline compensation, using a No-Win, No-Fee pricing model.

  • Growing and Improving

    As a new service, we are always listening and learning. We are committed to improving our technology and hearing from travelers like you. Your feedback helps us get better at what we do.

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How We Process Claims: Behind the Scenes

Smart Claim Verification
We have teamed up with Skycop and Travelwiseway – two powerhouses in flight compensation. By working together, we make sure your claim gets the attention it deserves. Think of us as your personal flight compensation squad.
Working with the Best
We have teamed up with Skycop and Travelwiseway – two powerhouses in flight compensation. By working together, we make sure your claim gets the attention it deserves. Think of us as your personal flight compensation squad.
How We Track Flight Disruptions
We have teamed up with Skycop and Travelwiseway – two powerhouses in flight compensation. By working together, we make sure your claim gets the attention it deserves. Think of us as your personal flight compensation squad.

Our Promise to You

We believe in keeping things simple and honest. Our approach is straightforward:
  • Fair pricing

    Competitive rates that won't break the bank

  • No hidden costs

    Zero admin or wire fees, ever

  • Fully online process

    Claims handled digitally, no printing or mailing

  • Crystal-clear communication

    We'll always explain exactly what's happening

  • Realistic expectations

    No false promises, just genuine help

  • Advanced technology

    Backed by superior EU flight data and efficient processes

We work hard to get you the compensation you deserve. No complicated legal mumbo-jumbo – just straightforward help when you need it most.
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FlightRefunder

  • No advance payment needed
  • You can apply for compensation quickly and conveniently
  • High chances of success
  • Minimum stress: we take care of all the worries, and you just wait
Check Compensation
Do it yourself
  • Is free
  • All compensation is yours
  • The process will take a lot of time and effort
  • Low chance of success: 90% of airlines refuse claims from individuals
  • Constant stress: no experience in law, there is a risk of fraud on the part of airlines
Hire a lawyer
  • Is free
  • All compensation is yours
  • The process will take a lot of time and effort
  • Low chance of success: 90% of airlines refuse claims from individuals
  • Constant stress: no experience in law, there is a risk of fraud on the part of airlines

Claim your compensation now

Check your claim now, quickly and for free. We enforce your rights for you!