Flight delays or cancellations caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261 regulation. This regulation outlines the rules for assistance and compensation to passengers when facing airline strikes. In this article, we will look at your rights as a passenger and how to claim compensation from the airline.
When Are You Entitled to Arkia Strike Compensation?
EU Regulation 261/2004 protects passengers affected by airline strikes. This legislation obliges the airline to issue compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, consequently, the airline is responsible for them.
It is crucial to understand that the situation with compensation is complex. Some strikes may fall under the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground staff, etc. In the event of disruptions caused by these ground crew members, the chances of obtaining compensation may be significantly reduced. It is crucial to determine exactly which personnel is involved in the strike. This directly impacts your eligibility for compensation.
Flight Cancellation Compensation
In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you within the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.
It is important to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as displayed in the table:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
According to the EU261 regulation, if your flight is delayed and you reach your final destination more than 3 hours later than scheduled, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you reach your final destination, not on how late the plane departed.
The amount of compensation is based on the distance of the flight and the duration of the delay:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Arkia Strike Compensation
When a travel disruption occurs, passengers may be entitled to compensation, but certain requirements must be met. It’s important to understand these criteria to effectively manage the compensation process:
- Your flight must be covered by the EU261/2004 regulation. This covers all flights leaving from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
- A flight delay or cancellation has significantly disrupted your travel plans. This means your flight has been delayed by three hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
- You are required to have a valid reservation and be prepared to travel. This includes having a valid booking and all essential travel documents prepared (passport, visas).
- You need to get to the airport on time. Check-in within the time specified by your airline. If no specific time is provided, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.
In case you believe you meet these criteria following a Arkia strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step to potentially obtaining compensation for an airline strike.
How to Claim Arkia Strike Compensation
Dealing with flight delays or cancellations due to strikes is always frustrating. Such situations can not only ruin your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, proceed with these steps:
- Fill in this form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will make every effort to obtain your rightful compensation. You are only charged if we win your case.
Following these steps, obtain the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers should know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Note that the services we are describing below fall under the airline company’s duty to care for each passenger.
Right to Care
If the flight delay is 2+ hours, the airline is obligated to provide affected passengers with certain services to reduce discomfort. Some of the basic services are free beverages and meals. Moreover, the affected passengers have a right to make two phone calls and send faxes, or e-mails for free.
Rebooking or Refunds
If your flight is cancelled or delayed by more than five hours, you can request a full refund or an alternative flight to your final destination. These solutions have some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
09.05.202507:10 | Arkia Israeli Airlines 273 | Tel Aviv Yafo (TLV) Barcelona (BCN) | delayed | Refunds |
04.05.202518:45 | Arkia Israeli Airlines 605 | Tel Aviv Yafo (TLV) Dubai (DXB) | delayed | Refunds |
28.04.202512:10 | Arkia Israeli Airlines 291 | Tel Aviv Yafo (TLV) Budapest (BUD) | delayed | Refunds |
24.04.202514:50 | Arkia Israeli Airlines 281 | Tel Aviv Yafo (TLV) Prague (PRG) | delayed | Refunds |
17.04.202506:30 | Arkia Israeli Airlines 413 | Tel Aviv Yafo (TLV) Batumi (BUS) | delayed | Refunds |
15.04.202506:15 | Arkia Israeli Airlines 415 | Tel Aviv Yafo (TLV) Batumi (BUS) | delayed | Refunds |
13.04.202506:30 | Arkia Israeli Airlines 413 | Tel Aviv Yafo (TLV) Batumi (BUS) | delayed | Refunds |
10.04.202506:30 | Arkia Israeli Airlines 413 | Tel Aviv Yafo (TLV) Batumi (BUS) | delayed | Refunds |
03.04.202510:35 | Arkia Israeli Airlines 604 | Dubai (DXB) Tel Aviv Yafo (TLV) | delayed | Refunds |
02.04.202510:55 | Arkia Israeli Airlines 604 | Dubai (DXB) Tel Aviv Yafo (TLV) | delayed | Refunds |
02.04.202506:15 | Arkia Israeli Airlines 415 | Tel Aviv Yafo (TLV) Batumi (BUS) | delayed | Refunds |
02.04.202505:15 | Arkia Israeli Airlines 603 | Tel Aviv Yafo (TLV) Dubai (DXB) | delayed | Refunds |
31.03.202505:30 | Arkia Israeli Airlines 415 | Tel Aviv Yafo (TLV) Batumi (BUS) | delayed | Refunds |
30.03.202507:00 | Arkia Israeli Airlines 413 | Tel Aviv Yafo (TLV) Batumi (BUS) | delayed | Refunds |