Compensation and Reimbursement for Royal Jordanian Strike

Flight cancellations or delays caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261/2004 regulation. This regulation outlines the rules for compensation and assistance to passengers during airline strikes. In this article, we will look at passenger rights and the steps to seek compensation from the airline.

When Are You Entitled to Royal Jordanian Strike Compensation?

European Union Regulation 261/2004 protects passengers affected by airline strikes. This regulation obliges the airline to issue compensation during a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, consequently, the airline is responsible for them.

It is crucial to understand that the situation with compensation is complex. Certain strikes may fall under the “extraordinary circumstances” exception. These include strikes by baggage handlers, firefighters, ground staff, etc. When faced with disruptions resulting from these ground staff, the chances of obtaining compensation may be significantly reduced. It is essential to determine exactly which staff is involved in the strike. This directly impacts your eligibility for compensation.

Flight Cancellation Compensation

In the event of flight cancellation due to a strike, the airline must notify travelers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you during the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.

It is important to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the following table:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Flight Delay Compensation

According to the EU261 regulation, if your flight is delayed and you reach your final destination more than three hours later than planned, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed.

The amount of compensation is based on the distance of the flight and the duration of the delay:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Requirements for Royal Jordanian Strike Compensation

When a flight disruption occurs, passengers could be eligible for compensation, but certain requirements must be met. It is crucial to understand these requirements to effectively manage the compensation process:

• Your flight must be covered by the EU261 regulation. This covers all flights leaving from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when operated by an EU-based airline.
• A flight delay or cancellation has significantly disrupted your travel plans. This means your flight has been delayed by 3 hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure.
• You must have a confirmed reservation and be prepared to travel. This includes having a confirmed booking and all necessary travel documents ready (passport, visas).
• You need to arrive at the airport on time. Check-in within the time specified by the airline. If no time is given, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.

If you believe you meet these conditions following a Royal Jordanian strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Being aware of your rights and responsibilities is the first step in potentially receiving compensation for an airline strike.

How to Claim Royal Jordanian Strike Compensation

Dealing with flight delays or cancellations due to strikes is always frustrating. Such situations can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, follow these steps:

1. Fill in this form. You’ll need to provide details like your flight number, date, and the issue you encountered.
2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will make every effort to obtain your rightful compensation. You only incur a fee if we win your case.

By following these steps, you’ll obtain the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Note that the services we are describing below fall under the airline company’s duty to care for every passenger.

Right to Care

If the flight delay is two hours or more, the airline is required to provide affected passengers with certain services to reduce discomfort. Some of the basic services include free beverages and meals. Moreover, the affected passengers have a right to make 2 calls and send faxes, or e-mails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by more than five hours, you are entitled to a full refund or an alternative flight to your final destination. These options have some flexibility, which is great because you can choose what works best for you.

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