Flight cancellations or delays due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261/2004 regulation. This regulation establishes the rules for compensation and assistance to passengers in cases of airline strikes. In this article, we will look at passenger rights and the process of claiming compensation from the airline.
When Are You Entitled to Air North Strike Compensation?
European Union Regulation 261/2004 protects passengers affected by airline strikes. This law obliges the airline to issue compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, as a result, the airline is responsible for them.
It is essential to understand that the situation with compensation is complex. Certain strikes may qualify for the “extraordinary circumstances” exception. These include strikes by cargo handlers, fire crews, ground personnel, etc. When faced with disruptions resulting from these ground staff, the chances of receiving compensation may be significantly reduced. It is essential to identify exactly which personnel is involved in the strike. This directly influences your right to compensation.
Flight Cancellation Compensation
In the event of flight cancellation due to a strike, the airline must inform travelers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you during the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.
It is crucial to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers may be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the table:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Under the EU261/2004 regulation, if your flight is delayed and you reach your final destination more than 3 hours later than planned, you are eligible for compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed.
The amount of compensation is based on the distance of the flight and the duration of the delay:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Air North Strike Compensation
When a flight disruption occurs, passengers could be eligible for compensation, but specific requirements must be met. It is important to understand these criteria to effectively manage the compensation process:
- Your flight must be covered by the EU261/2004 regulation. This covers all flights departing from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when operated by an EU-based airline.
- A flight cancellation or delay has significantly disrupted your travel plans. This means your flight has been delayed by three hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure.
- You are required to have a valid reservation and be prepared to travel. This includes having a valid booking and all essential travel documents prepared (passport, visas).
- You need to arrive at the airport on time. Check-in within the specified time by your airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.
If you believe you meet these conditions following a Air North strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step towards potentially receiving compensation for an airline strike.
How to Claim Air North Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:
- Complete this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws thoroughly and will do our best to get you your compensation. You are only charged if we win your case.
Following these steps, you’ll secure the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Keep in mind that the services we are describing below are a part of the airline company’s duty to care for each passenger.
Right to Care
When the flight delay is 2+ hours, the airline is obligated to provide affected passengers with certain services to reduce discomfort. Some of the basic services include free beverages and meals. In addition to this, the affected passengers have a right to make 2 phone calls and send faxes, or emails for free.
Rebooking or Refunds
If your flight is cancelled or delayed by over five hours, you can request a full refund or an alternative flight to your final destination. These solutions have some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
18.04.202517:50 | Airnorth 161 | Gove (GOV) Darwin (DRW) | delayed | Refunds |
18.04.202516:40 | Airnorth 407 | Groote Eylandt (GTE) Darwin (DRW) | cancelled | Refunds |
18.04.202516:00 | Airnorth 161 | Cairns (CNS) Gove (GOV) | delayed | Refunds |
18.04.202515:45 | Airnorth 219 | Milingimbi (MGT) Maningrida (MNG) | delayed | Refunds |
18.04.202514:35 | Airnorth 416 | Darwin (DRW) Groote Eylandt (GTE) | delayed | Refunds |
18.04.202514:35 | Airnorth 406 | Darwin (DRW) Groote Eylandt (GTE) | cancelled | Refunds |
14.04.202517:00 | Airnorth 417 | Groote Eylandt (GTE) Darwin (DRW) | cancelled | Refunds |
14.04.202515:50 | Airnorth 416 | Gove (GOV) Groote Eylandt (GTE) | cancelled | Refunds |
13.04.202514:20 | Airnorth 416 | Gove (GOV) Groote Eylandt (GTE) | delayed | Refunds |
06.04.202515:30 | Airnorth 417 | Groote Eylandt (GTE) Darwin (DRW) | delayed | Refunds |
05.04.202513:45 | Airnorth 333 | Broome (BME) Kununurra (KNX) | delayed | Refunds |
02.04.202515:00 | Airnorth 219 | Milingimbi (MGT) Maningrida (MNG) | delayed | Refunds |
02.04.202514:55 | Airnorth 406 | Darwin (DRW) Groote Eylandt (GTE) | delayed | Refunds |
02.04.202512:20 | Airnorth 161 | Cairns (CNS) Gove (GOV) | delayed | Refunds |
01.04.202504:55 | Airnorth 968 | Perth (PER) (TTX) | delayed | Refunds |
31.03.202511:20 | Airnorth 200 | Darwin (DRW) Elcho Island (ELC) | delayed | Refunds |
27.03.202517:20 | Airnorth 116 | Darwin (DRW) Mcarthur River (MCV) | delayed | Refunds |
26.03.202517:20 | Airnorth 701 | Christmas Island (XCH) Darwin (DRW) | delayed | Refunds |
26.03.202511:20 | Airnorth 700 | Darwin (DRW) Christmas Island (XCH) | delayed | Refunds |
25.03.202515:45 | Airnorth 9232 | (OCM) Geraldton (GET) | delayed | Refunds |
24.03.202509:00 | Airnorth 113 | Mcarthur River (MCV) Darwin (DRW) | delayed | Refunds |
24.03.202507:00 | Airnorth 112 | Darwin (DRW) Mcarthur River (MCV) | delayed | Refunds |
23.03.202514:20 | Airnorth 416 | Gove (GOV) Groote Eylandt (GTE) | delayed | Refunds |
23.03.202510:35 | Airnorth 219 | Maningrida (MNG) Darwin (DRW) | delayed | Refunds |
22.03.202514:30 | Airnorth 333 | Broome (BME) Kununurra (KNX) | delayed | Refunds |
21.03.202516:40 | Airnorth 407 | Groote Eylandt (GTE) Darwin (DRW) | cancelled | Refunds |
19.03.202515:00 | Airnorth 219 | Milingimbi (MGT) Maningrida (MNG) | delayed | Refunds |
18.03.202519:30 | Airnorth 927 | Groote Eylandt (GTE) Darwin (DRW) | delayed | Refunds |
18.03.202517:45 | Airnorth 926 | Darwin (DRW) Groote Eylandt (GTE) | delayed | Refunds |
16.03.202515:30 | Airnorth 417 | Groote Eylandt (GTE) Darwin (DRW) | delayed | Refunds |
16.03.202514:30 | Airnorth 333 | Broome (BME) Kununurra (KNX) | delayed | Refunds |
15.03.202514:30 | Airnorth 333 | Broome (BME) Kununurra (KNX) | delayed | Refunds |